• 제목/요약/키워드: User Reviews

검색결과 336건 처리시간 0.025초

유비쿼터스 환경에서 키친 공간과 디자인변화 연구 (The Change of Kitchen Space and Design in Ubiquitous Environment)

  • 김태선;최경란
    • 한국가구학회지
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    • 제19권1호
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    • pp.66-74
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    • 2008
  • This paper reviews a new kitchen space by analyzing the user life style and their house environment where ubiquitous system is considered. The kitchen space where ubiquitous system is applied was differ in their house atmosphere and the role of kitchen area. Those changes under ubiquitous system has the kitchen becomes the central space of the house and the furnishings including home appliances and furnitures. This furniture and built-in machine will get a communication ability with user in the living and kitchen space. And it will include a high technology like as RFID, home network and so on.

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사용자제작콘텐츠(UCC) 이용자의 수용 후 행동 모델 분석 (Analysis on the Post Acceptance Behavior Model in User Created Contents(UCC))

  • 정철호;정영수
    • Journal of Information Technology Applications and Management
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    • 제17권2호
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    • pp.175-185
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    • 2010
  • The primary objective of this paper is to examine post acceptance behavior model in UCC services. Based on the relevant literature reviews, this study posits six characteristics, that is, expectation confirmation, perceived usefulness, perceived enjoyment, satisfaction, and continuance intention as key variables to describe the post acceptance behavior model in UCC services. Then we constructed a research model and hypotheses about relationship between these variables. A total 286 usable survey responses of UCC service users have been employed in the analysis. The empirical results of this study are summarized as follows. Firstly, expectation confirmation has a positive effect on the perceived usefulness, perceived enjoyment, and satisfaction. Secondly, perceived enjoyment has a positive effect on the satisfaction. Lastly, perceived usefulness, perceived enjoyment, and satisfaction have a positive effect on the continuance intention. These results will be helpful for the UCC services sector to further develop service delivery strategies for strengthening the ongoing relationship with customers. Finally, some possible limits of the present research and future directions for such research were discussed.

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딥러닝을 이용한 온라인 리뷰 기반 다속성별 추천 모형 개발 (Developing the online reviews based recommender models for multi-attributes using deep learning)

  • 이륜경;정남호;홍태호
    • 한국정보시스템학회지:정보시스템연구
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    • 제28권1호
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    • pp.97-114
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    • 2019
  • Purpose The purpose of this study is to deduct the factors for explaining the economic behavior of an Internet user who provides personal information notwithstanding the concern about an invasion of privacy based on the Information Privacy Calculus Theory and Communication Privacy Management Theory. Design/methodology/approach This study made a design of the research model by integrating the factors deducted from the computation theory of information privacy with the factors deducted from the management theory of communication privacy on the basis of the Dual-Process Theory. Findings According to the empirical analysis result, this study confirmed that the Privacy Concern about forms through the Perceived Privacy Risk derived from the Disposition to value Privacy. In addition, this study confirmed that the behavior of an Internet user involved in personal information offering occurs due to the Perceived Benefits contradicting the Privacy Concern.

In-depth Recommendation Model Based on Self-Attention Factorization

  • Hongshuang Ma;Qicheng Liu
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제17권3호
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    • pp.721-739
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    • 2023
  • Rating prediction is an important issue in recommender systems, and its accuracy affects the experience of the user and the revenue of the company. Traditional recommender systems use Factorization Machinesfor rating predictions and each feature is selected with the same weight. Thus, there are problems with inaccurate ratings and limited data representation. This study proposes a deep recommendation model based on self-attention Factorization (SAFMR) to solve these problems. This model uses Convolutional Neural Networks to extract features from user and item reviews. The obtained features are fed into self-attention mechanism Factorization Machines, where the self-attention network automatically learns the dependencies of the features and distinguishes the weights of the different features, thereby reducing the prediction error. The model was experimentally evaluated using six classes of dataset. We compared MSE, NDCG and time for several real datasets. The experiment demonstrated that the SAFMR model achieved excellent rating prediction results and recommendation correlations, thereby verifying the effectiveness of the model.

증축공사에 대한 리모델링 - ○○○직업재활센터의 사례 (Expansion and Remodeling - The Case of Vocational Rehabilitation Center)

  • 전의연;김규용
    • 한국건축시공학회:학술대회논문집
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    • 한국건축시공학회 2023년도 가을학술발표대회논문집
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    • pp.135-136
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    • 2023
  • The Vocational Rehabilitation Center Expansion Project, with a budget of 15.3 billion KRW, transformed an existing facility into a more eco-friendly, user-friendly, and publicly accessible space. The project involved expanding the building from a basement and two above-ground floors to a basement and six above-ground floors, addressing the shortage of facilities for people with disabilities while promoting eco-friendliness. Design concepts included eco-friendly MASS, improvements to the existing building, social adaptability, and user-centric evacuation measures. Value Engineering (VE) and technical reviews led to proposals for cost reduction and functionality enhancement. Completed in September 2019, the project, renamed "Se-um Center," now hosts seven disability welfare facilities, serving as a vital infrastructure improving the lives of individuals with disabilities in the local community.

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온라인 구전정보 수용자의 지각된 정보유용성과 자기효능감이 구전정보 수용의도에 미치는 영향에 관한 연구: 의견고수와 구전수용의 비교 (Investigating the Influence of Perceived Usefulness and Self-Efficacy on Online WOM Adoption Based on Cognitive Dissonance Theory: Stick to Your Own Preference VS. Follow What Others Said)

  • 이정현;박주석;김현모;박재홍
    • Asia pacific journal of information systems
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    • 제23권3호
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    • pp.131-154
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    • 2013
  • New internet technologies have created a revolutionary new platform which allows consumers to make decision about product price and quality quickly and provides information about themselves through the transcript of online reviews. By expressing their feelings toward products or services on virtual opinion platforms, users extend their influence into cyberspace as electronic word-of-mouth (e-WOM). Existing research indicates that an impact of eWOM on the consumer decision process is influential. For both academic researchers and practitioners, investigating this phenomenon of information sharing in online website is essential given the increasing number of consumers using them as sources of purchase decisions. It is worthwhile to examine the extent to which opinion seekers are willing to accept and adopt online reviews and which factors encourage adoption. Discerning the most motivating aspects of information adoption in particular, could help electronic marketers better promote their brand and presence on the internet. The objectives of this study are to investigate how online WOM influences a persons' purchase decision by discovering which factors encourage information adoption. Especially focused on the self-efficacy, this research investigates how self-efficacy affects on information usefulness and adoption of online information. Although people are exposed to same review or comment about product or service, some accept the reviews while others do not. We notice that accepting online reviews mainly depends on the person's preference or personal characteristics. This study empirically examines this issue by using cognitive dissonance theory. Specifically, in the movie industry, we address few questions-is always positive WOM generating positive effect? What if the movie isn't the person's favorite genre? What if the person who is very self-assertive so doesn't take other's opinion easily? In these cases of cognitive dissonance, is always WOM generating same result? While many studies have focused on one direct of WOM which indicates positive (or negative) informative reviews or comments generate positive (or negative) results and more (or less) profits, this study investigates not only directional properties of WOM but also how people change their opinion towards product or service positive to negative, negative to positive through the online WOM. An experiment was conducted quantitatively by using a sample of 168 users who have experience within the online movie review site, 'Naver Movie'. Users were required to complete a survey regarding reviews and comments taken from the real movie page. The data reflected user's perceptions of online WOM information that determined users' adoption level. Analysis results provide empirical support for the proposed theoretical perspective. When user can't agree with the opinion of online WOM information, in other words, when cognitive dissonance between online WOM information and users' preference occurs, perceived self-efficacy significantly decreases customers' perception of usefulness. And this perception of usefulness plays an important role in determining users' intention to adopt online WOM information. Most of researches have been concentrated on characteristics of online WOM itself such as quality or vividness of information, credibility of source and direction of online WOM, etc. for describing effect of online WOM, but our results suggest that users' personal character (e.g., self-efficacy) plays decisive role for acceptance of online WOM information. Higher self-efficacy means lower possibility to accept the information that represents counter opinion because of cognitive dissonance, whereas the people that have lower self-efficacy are willing to accept the online WOM information as true and refer to purchase decision. This study suggests a model for understanding role of direction of online WOM information. Also, our result implicates the importance of online review supervision and personalized information service by confirming switching opinion negative to positive is more difficult than positive to negative through the online WOM information. This implication would help marketers to manage online reviews of their products or services.

사용자 리뷰 토픽분석을 활용한 모바일 쇼핑 앱 고객만족도에 관한 연구 (A Study on Customer Satisfaction of Mobile Shopping Apps Using Topic Analysis of User Reviews)

  • 김광국;김용환;김자희
    • 한국전자거래학회지
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    • 제23권4호
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    • pp.41-62
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    • 2018
  • 현재 모바일 쇼핑 시장의 빠른 성장에도 불구하고 주요 사업자들은 심한 경쟁 속에서 지속적인 영업적자를 기록하고 있다. 이 문제를 해결하기 위해서는 모바일 쇼핑 시장은 과도한 경쟁보다는 고객만족도와 고객충성도를 높이기 위한 연구들이 요구된다. 그러나 기존의 연구들은 기술수용 모형과 문헌연구를 기반으로 요인을 추출하고 있어 고객의 직접적인 요구를 반영하는 데 한계가 있다. 본 연구는 모바일 쇼핑 앱 사용자들의 직접적인 요구사항을 도출하기 위하여 사용자 리뷰 토픽분석을 시행하여 고객만족도에 영향을 미치는 구체적이고 다양한 요인들을 도출하였다. 그리고 미국 고객만족도 지표 모형을 참조한 구조방정식 연구모형을 수립하여 도출된 요인들이 고객만족도에 미치는 중요도를 평가하고 고객만족도가 고객 불평과 고객충성도에 주는 영향을 실증 분석하였다. 본 연구에서 제안한 토픽분석과 구조방정식을 연계한 연구 프레임워크는 다른 모바일 서비스의 고객만족도 연구에도 적용될 수 있을 것으로 기대된다.

사용자중심 디자인 관점에서의 국내 코하우징 공동생활시설 활용에 대한 연구 - 소행주(소통이 있어 행복한 주택) 1, 2, 3호 사례를 중심으로 - (A Study on the Utilization of Co-Housing Community Facilities in the User-Oriented Design Perspective - Focusing on the Case of So-Haeng-Ju No.1, No.2, and No.3 -)

  • 이진우;이주영;마문호;황연숙
    • 한국실내디자인학회논문집
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    • 제24권4호
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    • pp.80-90
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    • 2015
  • This study aims to improve plans by analyzing spatial compositions of cohousing common houses, their role depending on the types of users and spaces, and satisfaction from the user-oriented design perspective. For this study, a basic concept was examined based on previous studies and literature reviews. So-Haeng-Ju(Happy House with Communication) Houses 1, 2, and 3 in Seongmisan Village was analyzed. As well, interviews with residents of these houses were conducted to analyze the role of user behavior in common house depending on the types of users and spaces. As a result, it was found that there were common characteristics of roles in an exchange with neighbors, cooperative child-care, and residents' meetings. The time and behavioral types were different depending on the living patterns, characteristics, and family members of residents. User satisfaction with the locations of community facilities including communal kitchen and communal living room, the composition of rooms, communication with residents, and the connection between communal living space and personal living space, was above the average. However, user satisfaction with storage facilities, or defect repair and facility maintenance was low. Most of cohousing common house users were satisfied with the use and size of spaces, and a sense of community, including communication with neighbors beyond the environment and Seongmisan Village. In conclusion, a realistic alternative is required for future cohousing by developing a system regarding human resources networks and cost bearing issues.

UCC 서비스의 콘텐츠 품질이 사용자 만족과 지속이용의도에 미치는 영향 (Effects of Contents Quality on User's Satisfaction and Continuous Usage Intention in UCC Services)

  • 정철호;정덕화
    • 한국콘텐츠학회논문지
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    • 제9권7호
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    • pp.294-303
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    • 2009
  • 본 연구의 주목적은 UCC 서비스의 콘텐츠 품질이 사용자 만족과 지속이용의도에 미치는 영향관계를 규명해 보는 것이다. 이러한 연구목적을 달성하기 위해 선행문헌에 관한 종합적인 고찰 결과를 토대로 UCC 서비스의 콘텐츠 품질로 정확성, 완전성, 다양성, 유희성, 적시성 등의 다섯가지 요인을 도출하였고, 이들 UCC 서비스의 콘텐츠 품질 요인들이 사용자의 만족을 거쳐 지속이용의도를 형성하게 되는 구조적 관계에 관한 연구모형과 가설을 수립하였다. UCC 서비스 이용자 315명을 대상으로 한 본 연구의 실증분석 결과를 요약해 보면 다음과 같다. 첫째, UCC 서비스의 콘텐츠 품질 중 완전성, 다양성, 유희성, 적시성 둥의 네가지 요인이 사용자 만족에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, UCC 서비스의 콘텐츠 품질 중 정확성, 완전성, 유희성, 적시성 등의 네가지 요인이 지속이용의도에 긍정적인 영향을 미치는 것으로 밝혀졌다. 마지막으로, UCC 서비스에 대한 사용자 만족은 지속이용의도에 긍정적인 영향을 미치는 것으로 나타났다. 이러한 연구결과를 통해 향후 UCC 서비스 운영자에게 실무적, 관리적 측면에 시사점을 제공해 줄 수 있을 것으로 기대된다.

인터넷 뱅킹 사용자의 수용 후 행동에 영향을 미치는 요인 (Factors Influencing the Post Acceptance Behavior of User in the Internet Banking)

  • 정영수;정철호
    • 한국콘텐츠학회논문지
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    • 제10권6호
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    • pp.404-414
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    • 2010
  • 본 연구는 인터넷 뱅킹 사용자의 시스템 수용 후 행동에 영향을 미치는 요인을 구체화시키는데 주목적이 있다. 연구의 목적을 달성하기 위하여 관련 선행문헌 고찰을 통해 연구모델과 가설을 수립하였으며, 인터넷 뱅킹 사용 경험자 248명을 대상으로 수행한 설문조사 결과를 이용하여 공분산 구조모델 분석을 통한 연구가설 검정을 수행하였다. 본 연구의 실증분석 결과를 해 보면 다음과 같다. 첫째, 인터넷 뱅킹의 보안성, 기대 충족도, 지각된 사용용이성이 지각된 유용성에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 인터넷 뱅킹의 보안성, 경제성, 기대 충족도가 사용자의 만족에 긍정적인 영향을 미치는 것으로 밝혀졌다. 셋째, 인터넷 뱅킹 충성고객에 대한 인센티브는 지속 사용의도에 긍정적인 영향을 미치는 것으로 나타났다. 마지막으로, 인터넷 뱅킹 사용자의 지각된 유용성은 만족에 긍정적인 영향을 미치며, 지각된 유용성 및 만족은 모두 지속 사용의도 형성에 긍정적인 영향을 미치는 것으로 밝혀졌다. 본 연구의 결과를 토대로 인터넷 뱅킹 서비스 제공자들이 고객과의 지속적인 관계유지를 가능케 하는 서비스 제공전략의 수립을 위하여 주안점을 두고 관리해야 할 요소들에 대한 전략적 시사점을 제시하였다는데 의의가 있다.