• International Journal of Contents
• /
• v.8 no.1
• /
• pp.100-107
• /
• 2012

While considerable research suggests that users' uncertainty gradually decreases, as they proceed through the information seeking process, others argue that it can arise at any stage of their information seeking process. Reflecting the latter view, this study examined user perceptions of uncertainty in the final stage of users' information seeking process, the stage of search results evaluation. Considering the significance of Web search engines for academic study, this study investigated the relevance decision stage of scholarly researchers in the field of science, who use Web search engines for their academic study. Based on the analysis of the users' uncertainty, this study provided implications to improve information systems and Web contents design.

• Journal of the Korean Society for Library and Information Science
• /
• v.52 no.3
• /
• pp.335-361
• /
• 2018

This study aims at exploring the Eco-generation's perception on public libraries depending on the use of cultural programs. For this purpose, a series of in-depth interviews was conducted with public library users in the Eco-generation in order to investigated the current status of the cultural programs in public libraries and their underlying identity. The results identifies that user experience of library cultural programs did not make a meaningful difference in users' perceptions on public libraries. Furthermore, there was no meaningful difference in the perceptions on cultural programs between public libraries and other cultural organizations. A possible explaining factor to the results based on the interviews and existing research reports was identified as the lack of identity in the library cultural programs. Consequently, further studies on public libraries' identity, cooperation between research and practice in public libraries, discussion with cultural organizations in the library district, and considerations in public policy are suggested in order to strengthen the identity in the library cultural programs.

• KIPS Transactions on Software and Data Engineering
• /
• v.2 no.4
• /
• pp.291-302
• /
• 2013

Signage can be defined as the media device that provides specific information to many unspecified users in public places. Recently applied context-aware technology, signage provides personal on-demand information services in a way that can continue to evolve. The purpose of this study is to analyze characteristics of types which users identify signage on the perceptions and attitudes about consideration of the perspective of the experts in the fields. The research is carried out by applying Q methodology with in-depth interview. First, interviews are conducted to determine the perceptions and attitudes of experts and practitioners on signage. Thereafter users' perceptions and attitudes toward signage are classified by each types using Q methodology. The first type is named as 'signage as smart media', the second type is named as 'signage as passive media', and the third type is named as 'signage as interactive media' is named. The results of this study will be useful guidelines for conducting further academic researches and R&D.

• Journal of Digital Convergence
• /
• v.22 no.1
• /
• pp.15-21
• /
• 2024

The purpose of this study is to analyze the use of generative AI and the perception of differences between user groups. This study explored the perceptions of different user groups regarding generative AI, aiming to derive implications for enhancing AI utilization capabilities for each group. Upon analysis, it was found that there were no significant differences in perceptions across age groups. However, notable differences were observed between professional backgrounds, particularly in the areas of generative AI application and ethical perspectives. Consequently, this study suggests the need for diversified AI solutions tailored to specific fields of expertise. It underscores the importance of customized education and training programs, as well as specialized education focused on ethical considerations. Additionally, this research contributes academically by proposing varied AI usage strategies for different age and professional groups. It also highlights the role of text mining techniques in developing and improving AI utilization skills.

• Journal of the Korean Society for Library and Information Science
• /
• v.50 no.3
• /
• pp.267-292
• /
• 2016

The purpose of this study is to understand the quality of University library service and to propose analyzing method from user's perspective. For that, this study noted that 'the process' of using the university library service rather than 'what did they use' in the university library. In-depth interview data about User's experiences that they used university library drew service quality elements based on the method of grounded theory. Comparing the derived service quality elements with LibQual+ dimensions, the result of this study is as follows. (1) Service quality element related to the user's emotion and new user-friendly service customization were shown. (2) Substantial claims of users were analyzed more specifically by this study. It seeks ways to differentiate service quality factors by attributes and priority importance about service quality elements which was analyzed using KANO and AHP.

• Journal of Information Science Theory and Practice
• /
• v.1 no.2
• /
• pp.16-35
• /
• 2013

Relevance has a long history of scholarly investigation and discussion in information science. One of its notable concepts is that of 'user-based' relevance. The purpose of this study is to examine how users construct their perspective on the concept of relevance; to analyze what the constituent elements (facets) of relevance are, in terms of core-periphery status; and to compare the difference of constructions of two groups of users (information users vs. information professionals) as applied with a social representations theory perspective. Data were collected from 244 information users and 123 information professionals through use of a free word association method. Three methods were employed to analyze data: (1) content analysis was used to elicit 26 categories (facets) of the concept of relevance; (2) structural analysis of social representations was used to determine the core-periphery status of those facets in terms of coreness, sum of similarity, and weighted frequency; and, (3) maximum tree analysis was used to present and compare the differences between the two groups. Elicited categories in this study overlap with the ones from previous relevance studies, while the findings of a core-periphery analysis show that Topicality, User-needs, Reliability/Credibility, and Importance are configured as core concepts for the information user group, while Topicality, User-needs, Reliability/Credibility, and Currency are core concepts for the information professional group. Differences between the social representations of relevance revealed that Topicality was similar to User-needs and to Importance. Author is closely related to Title while Reliability/Credibility is linked with Currency. Easiness/Clarity is similar to Accuracy. Overall, information users and professionals function with a similar social collective of shared meanings for the concept of relevance. The overall findings identify the core and periphery concepts of relevance and their relationships in terms of coreness, similarity, and weighted frequency.

• Journal of the Korean Society for information Management
• /
• v.31 no.2
• /
• pp.189-209
• /
• 2014

This study examined librarians' perceptions of Information Commons(I.C.), user's information seeking behaviors, and new role of library in the digital ages. Interviews with 28 librarians found that the perceptions of the librarians were widely differed depending on their understandings of the nature of the space. The interview results were divided into three different categories of librarians: the librarians; 1) understanding library as a place only with academic functions, 2) library as academic place along with multi-cultural functions, and 3) library as open learning space with focus on creativity and discovery of users. The findings also indicated that all these perceptions are closely related to understanding of the role of library and its future development.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.26 no.3
• /
• pp.291-314
• /
• 2015

This study aims to look at overall adolescents' and college students' perceptions of library and explore the sources and their related variables as well as find out related issues of perceptions of library and information use of them. The data for this study were collected through survey and analyzed descriptive statistics and correlation analysis using the data. The result shows the population users preferred search engine so much over library as their information search tool even if they trust library information sources more, also, they tend to seek information sources when it has easiness and fastness to get. Correlation analysis such as ${\chi}^2$ and Spearman were implemented and the result of the correlation shows that many factors of this study covered-such as comparison of information sources-have significant differences each other.

• Journal of the Korean Society for information Management
• /
• v.40 no.4
• /
• pp.229-257
• /
• 2023

This study aims to understand students' perceptions of the spatial characteristics of school libraries when they use them for reading. We selected a set of spatial characteristics by reviewing the literature and conducting a preliminary investigation. Then, we examined how students perceived the importance of and how satisfied they were with each characteristic. In addition, we investigated how students' perceptions differ by the library uses and reading-related activities. We also studied whether the satisfaction of school library users affects their continued use of the libraries. We also verified whether school library user satisfaction is an intervening variable in continued-use intention, which is affected by spatial characteristics perception. We conducted a survey of 342 students from four middle schools. The analysis of the survey outcomes shows differences in library use due to spatial characteristics such as convenience, communicability, diversity, and safety. Factors such as communicability, comfortability, and ambience affected user satisfaction positively. Both aesthetics and communicability also positively influenced the continued-use intention. Furthermore, we identified that communicability, comfortability, and ambience eventually impacted the continued-use intention via user satisfaction, an intervening variable. The significance of this study is that it considered the direction of the school library to support students' reading by regarding the school library as a space for reading.

• Journal of the Korean Society for Library and Information Science
• /
• v.33 no.3
• /
• pp.5-21
• /
• 1999

This study assesses user attitudes towards electronic academic journals and suggests management issues for users and information managers. To reveal academic scholars' user attitudes, this paper is an attempt to survey the concepts of electronic journals, thoughts, perceptions and experiences of a sample of university faculty. Based upon various aspects of user attitudes, this study derives effective management techniques for electronic academic journals in library and information center.