KIPS Transactions on Software and Data Engineering (정보처리학회논문지:소프트웨어 및 데이터공학)

Korea Information Processing Society (한국정보처리학회)
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Analyzing Users' Perception and Attitude Associated with Usage of Signage

사이니지에 대한 이용자 인식 및 태도에 관한 연구

  • Received : 2012.12.05
  • Accepted : 2013.01.21
  • Published : 2013.04.30
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Abstract

Signage can be defined as the media device that provides specific information to many unspecified users in public places. Recently applied context-aware technology, signage provides personal on-demand information services in a way that can continue to evolve. The purpose of this study is to analyze characteristics of types which users identify signage on the perceptions and attitudes about consideration of the perspective of the experts in the fields. The research is carried out by applying Q methodology with in-depth interview. First, interviews are conducted to determine the perceptions and attitudes of experts and practitioners on signage. Thereafter users' perceptions and attitudes toward signage are classified by each types using Q methodology. The first type is named as 'signage as smart media', the second type is named as 'signage as passive media', and the third type is named as 'signage as interactive media' is named. The results of this study will be useful guidelines for conducting further academic researches and R&D.

사이니지란 공공장소에서 불특정 다수의 이용자에게 특정 정보를 제공해 주는 미디어 기기이다. 최근에 상황인지 기술이 적용되면서 사이니지는 개인별 맞춤형 정보서비스를 제공할 수 있게 됨에 따라 단순한 광고 플랫폼에서 새로운 차원의 미디어 기기로 진화하고 있다. 본 연구의 목적은 사이니지에 대한 이용자들의 인식과 태도를 파악하고, 그것들을 유형별로 분류하여 사이니지 인식에 대한 기준을 제시하는 것이다. 본 연구에서는 사이니지에 대한 이용자의 인식과 태도를 파악하기 위해 관련 전문가와 실무자 인터뷰를 실시한 후, Q방법론을 활용하여 사이니지에 대한 이용자 인식과 태도를 유형별로 분류하였다. 본 연구 결과, 제1유형을 '스마트미디어 사이니지 인지형', 제2유형을 '수동형미디어 사이니지 인지형', 제3유형을 '양방향미디어 사이니지 인지형'이라고 각각 분류하여 분석하였다. 본 연구 결과는 향후 사이니지 관련 학술연구와 R&D에 유용한 가이드라인이 될 것이다.

Keywords

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