• Title/Summary/Keyword: User Needs Analysis

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A Keyword Analysis of Collection Development Policies of University and Public Libraries Using Text Mining (텍스트 마이닝을 활용한 대학도서관과 공공도서관의 장서개발 정책 키워드 분석)

  • Da-Hyeon Lee;Dong-Hee Shin
    • Journal of the Korean Society for Library and Information Science
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    • v.58 no.1
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    • pp.285-302
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    • 2024
  • For this article, we conducted frequency analysis, topic modeling, and network analysis on eleven texts related to collection development policy found in the National Library of Korea. We deduced the main keywords related to collection development policies and analyzed the relationship between them. We subsequently conducted a pie coefficient analysis to identify the characteristics of collection development policies of university libraries and public libraries by category. The results showed that keywords such as "material," "library," "collection development," "user," and "collection" were the main keywords in frequency analysis and network centrality. Meanwhile, the pie coefficient analysis revealed that keywords such as "university," "construction," "student," "target," and "cost" were prevalent in university libraries, indicating that the academic needs of users and the discussion of digital resources were primary issues, while keywords related to the information needs of various user groups-including "adults," "survey," "feature," and "religion" -appeared in public libraries.

A Study on the Order of Healing Environment Elements of Nursing Homes by Maslow's Hierarchy of Needs (매스로우의 욕구단계이론에 의거한 노인요양시설 치유환경소의 위계에 관한 연구)

  • Chung, Mi-Ryum
    • Korean Institute of Interior Design Journal
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    • v.21 no.1
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    • pp.240-247
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    • 2012
  • Healing Environment is to cure the user as a whole by considering his social, psychological aspect, beyond the functional aspect of treatment. Various design elements of healing space have been developed so far, but they were mostly described with same rank. Even though every element is significant, facilities such as nursing homes tends to run with low budget, and they can't fulfill them all at the same time. It is important to find the sequence between design elements. The purpose of this study is to reorganize the design principles of healing environment by Maslow's hierarchy of needs(Physiological needs, Safety needs, Love/Affilitation needs, Self-Esteem needs and Self-Actualization needs), and analyze elderly nursing homes and examine the framework itself by application. Research method was consist of literature review on healing space design elements and hierarchy of needs, reconstruction of design elements with hierarchy, and application on 5 Korean nursing home cases. As the result, Maslow's hierarchy of needs and design elements were linked with good balance. Analysis of 5 nursing homes revealed that lower needs were short of environmental support compared to higher needs. Especially design elements related to Physiological needs should be improved. Also, new framework had strength in not only providing gasps on current situation in detail, but also suggesting elements for improvement with hierarchy and sequence. Through this research healing environment design elements and human needs were linked. Nursing home is the last environment for the elderly, which should help to heal their body and mind and also support them to accomplish self-actualization.

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A Study on the planning of the Sub-kitchen Module Meeting Consumer Needs for the Apartment Unit Plan (소비자 요구를 반영한 아파트 보조주방 모듈 개발에 고한 연구)

  • Bang, Hee-Jo
    • Korean Institute of Interior Design Journal
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    • v.21 no.1
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    • pp.170-176
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    • 2012
  • Korean living culture raised the users' needs for sub-kitchen. In the traditional Korean house, there was large space related to kitchen area for preparing food and stock big and bulky housing stuffs. As apartment housing became dominant as Korean dwelling, sub-kitchen has been planed in the balcony that is not included in the sales area. In this study, the case of the apartment housing in Esiapolis, Daegu was analyzed. To plan the user-oriented sub-kitchen, the consumer research was carried out. Consumers needed a pantry, more storage near the kitchen, and wanted to place washing machine and washing stand in a sub-kitchen. Sub-kitchens were planed to meet those consumers' needs. Through this case study and former studies analysis, sub-kitchen's function unit was derived: wash, storage, auxiliary work. By combining each function unit, sub-kitchen was classified into 3 types, wash & auxiliary work, wash & storage, and wash & storage & auxiliary work. For each sub-kitchen type, components of function units, available layouts, and minimum size were recommended.

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Users' Needs for the Kitchen Space in Missouri , U.S. (미국 미조리지역 농촌주택의 부엌공간에 대한 거주자의 요구 분석 ( I ))

  • 유옥순
    • Journal of the Korean housing association
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    • v.8 no.1
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    • pp.87-96
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    • 1997
  • The user's needs for the American kitchen space were studied. Especially the remodelings and the desirable changes of the rural kitchen space were examined. Pilot study was carried out by the field survey. Questionnaire with 16 open-end items had been collested bt mail in Missouris, U.S. Based on the qualitative analysis of data for 104 houses. main characteristics of users' needs for the kitchen space can be summerized as follows : 1) The residents had changed or updated materials and facilities, and had enlarged storage space to equip more cabinets. Kitchen space had been adapted to new facilities and appliances. 2) The users still wanted to have larger kitchen space, more storage space and newer floor materials. Through this study it can be concluded that users needed kitchen space to be convenient and wide enough to work.

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A study on the face to face communication between library users and librarians (도서관 이용자와 사서간의 대면적 커뮤니케이션의 고찰)

  • 유길호
    • Journal of Korean Library and Information Science Society
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    • v.24
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    • pp.81-106
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    • 1996
  • Without an accurate understanding of information needs of library users, an efficient services can't be implement. And we can expect that there is a difference between query statement and actual information needs of users. It also will occur difference in the process of librarian's interpretation of query statement because of an inaccurate presentation and their different working experiences. It means that there is a communication problems between users and librarians. The purpose of this study is to provide the techniques of face to face communication between users and librarians as a method of efficient library service activities. And focused on the importance of non-language communication. The effectiveness of this study are as follows: 1. With the understanding of information flow, librarians can expand the extent of library services. 2. Knowing that how to communicate with users at the a n.0, ppropriate degree, librarians can improve the communication techniques. 3. Expanding the satisfaction of information services and heitening the reliability of users. 4. From the analysis of user information needs, librarians can convert present system to the proper service-oriented system. 5. Knowing the importance of non-language communication, librarians can improve the service environment.

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Multi-Reference Inverted DGPS System for Automatic Vehicle Location System (차량위치추적 시스템을 위한 다중 기준국 Inverted DGPS 시스템)

  • 홍진석;한승재;지규인;이영재;이장규;최홍석
    • Journal of Institute of Control, Robotics and Systems
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    • v.5 no.1
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    • pp.79-87
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    • 1999
  • For its simplicity and cost effectiveness in implementation, the Inverted DGPS is well suited for some specific applications like automatic vehicle location systems, where the monitoring station needs accurate position of the vehicles in the street. In the Inverted DGPS, the user sends its GPS position and associated satellite informations to the reference station, and the corrections are made at the reference station to get differentially corrected user position. A fundamental requirement in IDGPS is that the user and the reference station must use the same satellites when the corrections are made. But in practice, it is not often satisfied. Inverted DGPS is also suffered from performance degradation as the baseline become large like DGPS. IDGPS system using multi-reference station can resolve this problem. In this paper a simple multi-reference IDGPS algorithm is proposed and some experiments and analysis are peformed. Experiment results show that IDGPS can achieve the positioning performance as accurate as the DGPS can provide.

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Conversion of ABAQUS user Material Subroutines

  • Yang, Seung-Yong
    • Journal of the Computational Structural Engineering Institute of Korea
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    • v.23 no.6
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    • pp.635-640
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    • 2010
  • When using finite element pogram ABAQUS to compute material characteristics, one builds a user material subroutine if unique constitutive feature needs to be included. In ABAQUS/Standard, UMAT subroutine should be built, and in ABAQUS/Explicit, VUMAT should be used. Although two subroutines carry out the same type of task, two different programs should be made depending on the working environment, and it is not easy to program the subroutines following the manual without enough understanding of solid mechanics. In this paper, difference between UMAT and VUMAT subroutines is epitomized, and a conversion scheme from UMAT to VUMAT is discussed. An example shows that the two programs give the same stress computation result.

Cluster Analysis for E-Government User Typology: By Purpose of Use, Channel of Use, and Perception of Information & Communication Technology (전자정부 이용자 유형화를 위한 군집분석: 전자정부 이용 목적, 이용채널, 정보통신기술에 대한 주관적 인식을 기준으로)

  • Kim, Si-jeoung;Kim, Hyun-Joon
    • Informatization Policy
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    • v.31 no.3
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    • pp.48-71
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    • 2024
  • In the modern era of digital sophistication, effective public administration warrants a citizen-centric approach that not only anticipates the needs of public service users but also comprehends their behaviors in undertaking proactive measures to deliver public services as needed. This study adopts a typological perspective by viewing e-government users as distinct consumer groups with individualized demands, behavioral tendencies, and perceptual attributes. Utilizing data from a 2021 survey on e-government service utilization, a two-step cluster analysis was conducted to delineate user typology through an empirical study. The analysis incorporated variables such as the purpose of using e-government, selected e-government channels, subjective perceptions of technological risk, and personal innovativeness. Accordingly, e-government users were classified into five distinct typological groups labeled "Unilateral Active Users Geared to Social Media," "Versatile Power Users," "Unilateral Pragmatic Active Users," "Occasional Passive Users," and "Minimal Users." This typological differentiation of e-government user groups is intended to help identify unique user demands and characteristics so as to facilitate the delivery of tailored e-government services and informed policy decisions catering to the diverse needs of users.

A Study on the Effect of Public Library Service Quality on User Satisfaction and User Loyalty according to Brady & Cronin's Three-Dimensional Service Quality Model (3차원 서비스품질 모형을 적용한 공공도서관 서비스품질이 이용자 만족도와 이용자 충성도에 미치는 영향)

  • Mi Ok Jeong
    • Journal of the Korean Society for Library and Information Science
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    • v.58 no.2
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    • pp.289-316
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    • 2024
  • This study aimed to develop and validate a research model to investigate how the service quality of public libraries, where a 3-dimensional service quality model was applied, impacts user satisfaction and loyalty. We collected 353 valid responses through a survey targeting public library users across 21 locations, considering various regional and library-specific characteristics. Our analysis revealed that physical environment quality (PQ), interaction quality (IQ), and outcome quality (OQ) of service quality influence user satisfaction (US). Additionally, outcome quality (OQ) of service quality impacts user loyalty (UL), and user satisfaction (US) affects user loyalty (UL). We also found that quality improvement is a leading factor for user satisfaction, user satisfaction is the primary factor of user loyalty, and the perception of service quality directly and indirectly affects user satisfaction and loyalty. We concluded that continuous research should be actively conducted to respond to the evolving needs of public library users.

A Study on UX-centered Smart Office Phone Design Development Process Using Service Design Process (서비스디자인 프로세스를 활용한 UX중심 오피스 전화기 디자인개발 프로세스 연구)

  • Seo, Hong-Seok
    • Science of Emotion and Sensibility
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    • v.25 no.1
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    • pp.41-54
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    • 2022
  • The purpose of this study was to propose a "user experience (UX)-centered product development process" so that the product design development process using the service design process can be systematized and used in practice. In a situation in which usability research on office phones is lacking compared to general home phones, this study expands to a product-based service design point of view rather than simple product development, intending to research ways to provide user experience value through office phone design in smart office. This study focused on extracting UX-centered user needs using the service design process and developing product design that realizes user experience value. In particular, the service design process was applied to systematically extract user needs and experience value elements in the product development process and to discover ideas that were converged with product-based services. For this purpose, the "Double Diamond Design Process Model," which is widely used in the service design field, was adopted. In addition, a product design development process was established so that usability improvement plans, user experience value elements, and product-service connected ideas could be extracted through a work-flow in which real users and people from various fields participate. Based on the double diamond design process, in the "Discover" information collection stage, design trends were identified mainly in the office phone markets. In the "Define" analysis and extraction stage, user needs were analyzed through user observation, interview, and usability survey, and design requirements and user experience issues were extracted. Persona was set through user type analysis, and user scenarios were presented. In the "Develop" development stage, ideation workshops and concept renderings were conducted to embody the design, and people from various fields within the company participated to set the design direction reflecting design preference and usability improvement plans. In the "Deliver" improvement/prototype development/evaluation stage, a working mock-up of a design prototype was produced and design and usability evaluation were conducted through consultation with external design experts. It is meaningful that it established a "UX-centered product development process" model that converged with the existing product design development process and service design process. Ultimately, service design-based product design development process was presented so that I Corp.'s products could realize user experience value through service convergence.