• 품질경영학회지
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• 제47권3호
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• pp.509-522
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• 2019

Purpose: The purpose of this study is to analyze how the writing rules of the product user guide affect consumers' understanding of products and the prevention of product accidents. Methods: We surveyed consumers to see how the writing rules of the product user guide help consumers to understand products and prevent product accidents. Results: We derived the importance, necessity, usability, and readability of the principle of making product manuals through analysis of previous research. Usability is the writing rule of the product user guide that the consumer has the most influence on the understanding of product use and the product accident. Conclusion: It is necessary to make product user guide so that consumers can understand the function and safety of products by using video and various image media. Also, It is the obligation to explain all stages of the product and to communicate through the product user guide how to prevent the product accident step by step.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제15권9호
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• pp.3444-3457
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• 2021

In the field of anti-jamming based on dynamic spectrum, most methods try to improve the ability to avoid jamming and seldom consider whether the jammer would perceive the user's signal. Although these existing methods work in some anti-jamming scenarios, their long-term performance may be depressed when intelligent jammers can learn user's waveform or decision information from user's historical activities. Hence, we proposed a hidden anti-jamming method to address this problem by reducing the jammer's sense probability. In the proposed method, the action correlation between the user and the jammer is used to evaluate the hiding effect of the user's actions. And a deep reinforcement learning framework, including specific action correlation calculation and iteration learning algorithm, is designed to maximize the hiding and communication performance of the user synchronously. The simulation result shows that the algorithm proposed reduces the jammer's sense probability significantly and improves the user's anti-jamming performance slightly compared to the existing algorithms based on jamming avoidance.

• International Journal of Contents
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• 제16권4호
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• pp.1-15
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• 2020

This study examined the impact of chatbot service quality (process quality, outcome quality, and servicescape quality) on user satisfaction and reliability by identifying the relationships between user satisfaction, reliability, immersion, and the paths of three variables influencing reuse intention. The survey was conducted of Korean users in their teens and 70s who had experience using chatbot services. A total of 218 convenience samples were extracted and the data analyzed. By the IS success and SERVQUAL model, the results of structural equation modeling revealed that the chatbot service quality did not affect user satisfaction and reliability. However, user satisfaction and reliability of the chatbot services were shown to lead to reuse intention, and user satisfaction was shown to affect immersion and immersion in reliability. The results showed that satisfaction, reliability, and immersion in the chatbot services were important factors in the chatbot reuse intention. Through the satisfaction and reliability gained through the service, the users wanted to reuse the chatbot services, especially the chatbot services that gained reliability, which will have a greater impact on reuse intention. We can use these results as marketing information to attract loyal customers by identifying the reuse intention of the chatbot service users.

• Journal of Information Technology Applications and Management
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• 제20권3_spc호
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• pp.201-217
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• 2013

This paper analyzes the effect of network neutrality regulation on social welfare using the two-sided market under the network congestion. This paper deals with zero price rule regulation which means the price regulation on the side of content. The results are as follows : First, under the monopoly platform, internet use price, contents price, and the number of internet user and content provider are all decreasing as the network congestion increases. Second, under the monopoly platform internet use price, contents price, and the number of internet user and content provider are all increasing as the network capacity increases. Third, the price of internet use and contents internet use which maximize social welfare are increasing and the number of internet user and content provider are decreasing as the network congestion increases. Fourth, optimal network capacity for monopoly platform provider is less than socially optimal network capacity. Fifth, if network neutrality regulation is enforced, the price of internet use is higher than monopoly platform provider and the price of contents is lower than monopoly platform provider. Also, the number of internet user is less than monopoly platform provider and the number of content provider is more than that. By the way, when network congestion increases, internet use price, the number of internet user, and the number of content provider are decreasing. Sixth, network neutrality regulation is more effective for internet user side than contents provider when network congestion is considered. This means that network neutrality regulation is not effective for contents market side when network congestion is seriously large.

• 디지털융복합연구
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• 제15권12호
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• pp.239-253
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• 2017

모바일 결제 서비스가 빠르게 확산되고 있는 시점에서 안정적인 성장을 위해서는 수용요인뿐만 아니라 사용저항을 유발하는 요인을 이해하고 이를 줄이거나 제거하려는 노력이 필요하다. 이에 본 연구는 모바일 결제 서비스에 대한 사용자의 저항행동에 영향을 미치는 요인을 선행연구를 통해 도출하고 이들 간의 관계를 살펴보기 위한 실증분석을 진행하였다. 이를 위해 총 8주간 설문조사법을 통해 자료를 수집하였으며 SmartPLS2.0을 사용하여 가설검증을 위한 분석을 실시하였다. 실증분석 결과, 부정적 사회영향, 위험회피성향, 기존서비스불신은 지각된 위험에 유의한 영향을 미치는 것으로 나타났으며 기술의 변화속도와 취약성은 지각된 위험에 유의한 영향을 미치는 것으로 나타났다. 또한, 지각된 위험은 사용자저항에 유의한 영향을 미치는 것으로 나타났으며 부정적 보안인식은 지각된 위험과 사용자저항 간의 관계를 강화시키는 것으로 나타났다. 본 연구의 결과는 모바일 결제 서비스와 관련된 서비스나 기술을 제공하는 기업이나 사람들에게 사용자저항에 영향을 미칠 수 있는 요인들에 대한 유용한 정보를 제공할 수 있을 것으로 기대한다. 뿐만 아니라 모바일 결제 서비스가 꾸준히 성장하는데 있어 학문적으로 관련 연구를 진행하는데 유용한 학문적 시사점을 제공할 수 있을 것으로 기대한다.

• Annals of Clinical Neurophysiology
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• 제5권1호
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• pp.16-20
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• 2003

Background: Mobile phone has become a very popular device used in everyday our lives. However, the possible hazard to human body such as brain tumor has been proposed intermittently. This unwanted possibility was calmed down due to the absence of definite evidence of hazard. This study was performed to see the effect of mobile phone use on the brain temperature. Methods: In 20 volunteers, we performed 4 steps of temperature measuring procedure. Four steps are pre-use (S1, basal state), wire-phone (S2, conventional telephone), PCS phone (S3, using 1,750~1,900 MHz), cellular phone (S4, using 820 MHz) states. Brain temperatures were measured by radiothermometer at 10 sites (5 sites in each hemisphere) of the brain after 5minutes of telecommunication through the phones. The final data were compared using paired t-test. Results: In PCS phone user group (Average; $35.73708^{\circ}C$), brain temperature decreased (with statistical significance, p<0.05), compared to those of non-user group (Average; $35.9527^{\circ}C$) or conventional wire phone user group. In cellular phone user group (Average; $35.82155^{\circ}C$), brain temperature decreased slightly (without statistical significance, p>0.05) compared to those of non-user group (Average; $35.9527^{\circ}C$) or conventional wire phone user group (Average; $35.922^{\circ}C$). The temperature change was not limited to the mobile phone applied side but on both hemisphere of the brain. Conclusion: In conclusion, mobile phone (especially PCS phone) decreased brain temperature in both hemispheres without side-to-side temperature difference. In addition, this study suggests possibility of radiothermometer application to the study of electromagnetic wave effect and protection method research in the future.

• 대한안전경영과학회지
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• 제17권2호
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• pp.129-137
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• 2015

This study is in regard to the gas detection system and gas detection method utilizing smart phone. This study includes; 1) the sensor module attached to the smart phone to detect and measure flammable gas or toxic gas; and 2) gas detection APP which is installed inside the smart phone and recognizes the user information and location information automatically by reading RFID tag indicating the user or the location to detect gas through the contact area where RFID and blue tooth reader is installed inside of the above mentioned smart phone, and then measures the combustible gas or toxic gas by operating above mentioned sensor module and obtains the data thus measured, and above mentioned smart phone is characterized by its transmission of the above mentioned user information, location information and measured data which are obtained by above mentioned gas detecting APP to operation server via communication network. With this, reliability for the location detecting gas by the user, the result of the measurement, etc. can be secured. Furthermore, this provides the effect of preventing artificial manipulation at the time of input which is associated with the identification of the user to be measured by utilizing removable sensor module and application or the mistake resulted from wrong input by the user. In addition, by transmitting the measured data from the sensor module carrying out gas detection to operation server, this provides the effect of making it possible to process the data thus collected to a specialized data for combustible gas or toxic gas.

• 한국정보시스템학회지:정보시스템연구
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• 제29권2호
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• pp.95-110
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• 2020

Purpose This paper attempts to explain the recent expanding trend in Mobile Grocery Shopping(MGS). More specifically, the authors have applied the Post Acceptance Model(PAM) in order to examine the conceptual structure among the four constructs of 'Expectation Confirmation', 'Perceived Usefulness', 'User Satisfaction', and 'Continuance Intention to Use' in Mobile Grocery Shopping. Design/methodology/approach Through a survey agency, data were collected from a sample of 312 consumers who had the previous experience in Mobile Grocery Shopping. The Structural Equation Modeling(SEM) analysis was conducted with the survey data using AMOS 22.0. Subsequently, 8,200 real customer data from an open market site were collected in order to find out their revisit and repurchase behavior. Findings This study supported the causal relationships of Expectation Confirmation → Perceived Usefulness, Expectation Confirmation → User Satisfaction, Perceived Usefulness → User Satisfaction, and User Satisfaction → Continuance Intention to Use, but did not support the direct effect of Perceived Usefulness on the Continuance Intention to Use Mobile Grocery Shopping. This implies that consumers with any experience in Mobile Grocery Shopping would not consider repurchase, unless they are satisfied with the experience even though they perceive its usefulness. Also, Expectation Confirmation has much larger effect on User Satisfaction than Perceived Usefulness. In addition, the real customer data showed that the revisit and the repurchase rate of mobile grocery shoppers were higher than those of online grocery shoppers, although the rates of adding to shopping carts, coupon downloads, and adding to favorites are similar.

• 디지털융복합연구
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• 제17권10호
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• pp.159-167
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• 2019

본 연구는 사용자 경험을 중심으로 하여 증강현실 패션 어플리케이션에 대한 소비자 만족도에 영향을 미치는 요인들을 살펴보고자 하였다. 증강현실 패션 어플리케이션을 이용해본 중국 사용자 280명을 대상으로 설문조사를 실시하고 구조방정식 모형을 사용하여 분석하였다. 결과에 따르면 사용자 경험이 현존감, 몰입, 만족도에 각각 영향을 미치고 개인화 수준도 만족도를 증가시키는 것으로 나타났다. 현존감의 경우 몰입을 높이고 몰입이 만족도를 제고하는 것으로 나타나 현존감이 몰입을 경유하여 만족에 간접적인 영향을 미치는 것을 확인하였다. 본 연구의 결과는 향후 증강현실 기술에 주목하고 있는 다양한 산업에서 소비자들의 제품을 체험을 돕고 어플리케이션에 대한 만족도 향상을 위하여 고려해야 하는 요소들을 파악하여 전략적인 시사점을 제공할 수 있을 것으로 기대한다.

• 품질경영학회지
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• 제44권1호
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• pp.199-214
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• 2016

Purpose: The present study was designed to examine the casual relationships among performance and arts information service quality, initial trust, user satisfaction, reuse intention and prosumer activity in social network service(SNS). Also, we intended to explore significant factors on use performance of SNS through causal model analysis in the viewpoint of total effect. Methods: As a survey tool, questionnaire has obtained validity and reliability through literature survey, exploratory survey and pretest and sample 403 was selected. For statistical treatment of pretest and main analysis, SPSS18.0 and AMOS18.0 were employed and structural equation model was employed as analysis method. Results: Result of this study shows as follows. Two factors (precision and reciprocal action) have an effect on user satisfaction, initial trust, reuse intention and prosumer activity. We found that with an importance of initial trust, prosumer activity can be a useful and significant factor in causal relationship of SNS. Conclusion: The present study shows that two factors(precision and reciprocal action) in via of initial trust, were important factors that related companies have to emphasize to raise performance, And also we confirmed new factor 'prosumer activity' through this study. However, the present study has some limitations to be studied in the future.