• Title/Summary/Keyword: User Demographic information

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Personalized insurance product based on similarity (유사도를 활용한 맞춤형 보험 추천 시스템)

  • Kim, Joon-Sung;Cho, A-Ra;Oh, Hayong
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.26 no.11
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    • pp.1599-1607
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    • 2022
  • The data mainly used for the model are as follows: the personal information, the information of insurance product, etc. With the data, we suggest three types of models: content-based filtering model, collaborative filtering model and classification models-based model. The content-based filtering model finds the cosine of the angle between the users and items, and recommends items based on the cosine similarity; however, before finding the cosine similarity, we divide into several groups by their features. Segmentation is executed by K-means clustering algorithm and manually operated algorithm. The collaborative filtering model uses interactions that users have with items. The classification models-based model uses decision tree and random forest classifier to recommend items. According to the results of the research, the contents-based filtering model provides the best result. Since the model recommends the item based on the demographic and user features, it indicates that demographic and user features are keys to offer more appropriate items.

Measurement of Customers Satisfaction in Agricultural E-Commerce (농산물 전자상거래의 고객만족도 측정)

  • Lee, Taek-Seon;Choe, Young-Chan
    • Journal of Agricultural Extension & Community Development
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    • v.11 no.1
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    • pp.125-137
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    • 2004
  • The objectives of this investigation were 1) to measure the level of customers satisfaction in agricultural E-Commerce, 2) to identify the variables affecting customer satisfaction, and 3) to suggest ways to improve the level of user satisfaction in agricultural E-Commerce. The major findings of the research can be summarized as follows: 1) The result of ANOVA showed that there is no significant difference in the degree of customer satisfaction among groups of demographic characteristics such as gender. age, marriage, job, the level of education and the level of income. 2) The results of multiple regression analysis showed that four variables had significant effects on the degree of customer satisfaction: internet environment, product information, security, and price. Moreover, the six variables included in this study explained 61.5% of the degree of customer satisfaction.

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Using Degree of Match to Improve Prediction Quality in Collaborative Filtering Systems (협업 필터링 시스템에서 Degree of Match를 이용한 성능향상)

  • Sohn, Jae-Bong;Suh, Yong-Moo
    • Information Systems Review
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    • v.8 no.2
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    • pp.139-154
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    • 2006
  • Recommender systems help users find their interesting items more easily or provide users with meaningful items based on their preferences. Collaborative filtering(CF) recommender systems, the most successful recommender system, use opinions of users to recommend for an active user who needs recommendation. That is, ratings which users have voted on items to indicate preference on them are the source for making recommendation. Although CF systems are designed only to use users' preferences as the source of recommendation, use of some available information is believed to increase both the performance and the accuracy of CF systems. In this paper, we propose a CF recommender system which utilizes both degree of match and demographic information(e.g., occupation, gender, age) to increase the performance and the accuracy. Since more and more information is accumulated in CF systems, it is important to reduce the data volume while maintaining the same or the higher level of accuracy. We used both degree of match and demographic information as criteria for reducing the data volume, thereby naturally enhancing the performance. It is shown that using degree of match improves the prediction accuracy too in CF systems and also that using some demographic information also results in better accuracy.

A Study on the Factors Affecting the Satisfaction of Collaborative Digital Reference Service Users (협력형 디지털 레퍼런스 서비스의 이용자 만족도 요인 연구)

  • Hwang, Myun;Jeong, Dong Youl
    • Journal of the Korean Society for Library and Information Science
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    • v.50 no.3
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    • pp.133-153
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    • 2016
  • The objective of this study was to promote the use of collaborative digital reference service by identifying factors that affect user satisfaction and developing improvement measures based on the findings. Data were collected via a questionnaire administered to the users of the "Ask a Librarian" service and a survey to analyze the frequency and patterns of usage of the service. The survey analyzed the associations among subjects' demographic characteristics, information seeking patterns, factors that influence user recognition, service satisfaction, and follow-up intentions via responses to the questionnaire. Rapidity answers in factors of service satisfaction is found that the high impact of positive (+). According to the result of statistical analysis, the priority of service improvement strategies of digital reference service were suggested.

Multi-Label Classification Approach to Location Prediction

  • Lee, Min Sung
    • Journal of the Korea Society of Computer and Information
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    • v.22 no.10
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    • pp.121-128
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    • 2017
  • In this paper, we propose a multi-label classification method in which multi-label classification estimation techniques are applied to resolving location prediction problem. Most of previous studies related to location prediction have focused on the use of single-label classification by using contextual information such as user's movement paths, demographic information, etc. However, in this paper, we focused on the case where users are free to visit multiple locations, forcing decision-makers to use multi-labeled dataset. By using 2373 contextual dataset which was compiled from college students, we have obtained the best results with classifiers such as bagging, random subspace, and decision tree with the multi-label classification estimation methods like binary relevance(BR), binary pairwise classification (PW).

Preference Element Changeable Recommender System based on Extended Collaborative Filtering (확장된 협업 필터링을 활용한 선호 요소 가변 추천 시스템)

  • Oh, Jung-Min;Moon, Nam-Mee
    • Journal of the Institute of Electronics Engineers of Korea CI
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    • v.47 no.4
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    • pp.18-24
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    • 2010
  • Mobile devices wide spread among users after the release of Apple's iPhone, especially in Korea. Mobile device has their own advantages in terms of weight, size, mobility and so on. But, on the contrary, mobile device has to provide more accurate and personalized information because of a small screen and a limited function of information retrieval. This paper presents a user"s preference element changeable recommender system by employing extended collaborative filtering as a technique to provide useful information in a mobile environment. Proposed system reflects user's similar groups by simultaneously considering users' information with preferences and demographic characteristics. Then we construct list of recommenders by user's choice. Finally, we show the implementation of a prototype based on iPhone.

A Study on the Variables Affecting Public Library's Use Value (공공도서관 이용가치에 영향을 미치는 요인)

  • Pyo, Soon-Hee;Ko, Young-Man;Shim, Won-Sik
    • Journal of Korean Library and Information Science Society
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    • v.42 no.2
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    • pp.323-341
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    • 2011
  • In this study, the factor that affect use value of domestic public library was analysed. This study try to grasp the effect of various variables such as characteristics of the respondent and library through the measurement using CVM that extract the value by the user's statement. For this purpose, effective variables identified in the value measurement study of domestic and foreign public library was grasped and characteristics of the effective variables presented in the study examined. The factor influenced WTP representing library's value are the demographic characteristics such as gender, income, age and the using pattern such as frequency of use, time to visit. As to user's satisfaction and recognition, the recognition about librarian's satisfaction, place for resident's exchange, degree of financial support, culture-art volunteers are affecting depending on the service such as information, facilities and programs. The study comprehensively analysed the impact on the value measured by all types of public library in the nation and provided the information about property of value assessed by user according to region and scale. This information is expected to help the strategic policy making to enhance the value of library in the future.

A Study on Characteristics of Serious Game User through Implementation of Mobile Sequence Game (모바일 수열 게임 개발을 통한 기능성 게임 사용자의 특성에 관한 연구)

  • Hong, Min;Lee, Hwa-Min
    • The KIPS Transactions:PartA
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    • v.19A no.3
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    • pp.155-160
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    • 2012
  • This paper designed a smartphone application with sequence problems which users can improve their learning ability and this application is implemented as serious game which is designed for the special purposes of education with entertainment and game-like fun at anytime and anywhere during the spare time. Also to prove learning effects through sequence of number application under ubiquitous environment which is popular these days, the proposed serious game which has various types of sequence questions is implemented based on the iphone and android environments. User characteristics and learning effects which are based on game record of proposed application are analyzed according to socio-demographic characteristics.

Clickstream Big Data Mining for Demographics based Digital Marketing (인구통계특성 기반 디지털 마케팅을 위한 클릭스트림 빅데이터 마이닝)

  • Park, Jiae;Cho, Yoonho
    • Journal of Intelligence and Information Systems
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    • v.22 no.3
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    • pp.143-163
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    • 2016
  • The demographics of Internet users are the most basic and important sources for target marketing or personalized advertisements on the digital marketing channels which include email, mobile, and social media. However, it gradually has become difficult to collect the demographics of Internet users because their activities are anonymous in many cases. Although the marketing department is able to get the demographics using online or offline surveys, these approaches are very expensive, long processes, and likely to include false statements. Clickstream data is the recording an Internet user leaves behind while visiting websites. As the user clicks anywhere in the webpage, the activity is logged in semi-structured website log files. Such data allows us to see what pages users visited, how long they stayed there, how often they visited, when they usually visited, which site they prefer, what keywords they used to find the site, whether they purchased any, and so forth. For such a reason, some researchers tried to guess the demographics of Internet users by using their clickstream data. They derived various independent variables likely to be correlated to the demographics. The variables include search keyword, frequency and intensity for time, day and month, variety of websites visited, text information for web pages visited, etc. The demographic attributes to predict are also diverse according to the paper, and cover gender, age, job, location, income, education, marital status, presence of children. A variety of data mining methods, such as LSA, SVM, decision tree, neural network, logistic regression, and k-nearest neighbors, were used for prediction model building. However, this research has not yet identified which data mining method is appropriate to predict each demographic variable. Moreover, it is required to review independent variables studied so far and combine them as needed, and evaluate them for building the best prediction model. The objective of this study is to choose clickstream attributes mostly likely to be correlated to the demographics from the results of previous research, and then to identify which data mining method is fitting to predict each demographic attribute. Among the demographic attributes, this paper focus on predicting gender, age, marital status, residence, and job. And from the results of previous research, 64 clickstream attributes are applied to predict the demographic attributes. The overall process of predictive model building is compose of 4 steps. In the first step, we create user profiles which include 64 clickstream attributes and 5 demographic attributes. The second step performs the dimension reduction of clickstream variables to solve the curse of dimensionality and overfitting problem. We utilize three approaches which are based on decision tree, PCA, and cluster analysis. We build alternative predictive models for each demographic variable in the third step. SVM, neural network, and logistic regression are used for modeling. The last step evaluates the alternative models in view of model accuracy and selects the best model. For the experiments, we used clickstream data which represents 5 demographics and 16,962,705 online activities for 5,000 Internet users. IBM SPSS Modeler 17.0 was used for our prediction process, and the 5-fold cross validation was conducted to enhance the reliability of our experiments. As the experimental results, we can verify that there are a specific data mining method well-suited for each demographic variable. For example, age prediction is best performed when using the decision tree based dimension reduction and neural network whereas the prediction of gender and marital status is the most accurate by applying SVM without dimension reduction. We conclude that the online behaviors of the Internet users, captured from the clickstream data analysis, could be well used to predict their demographics, thereby being utilized to the digital marketing.

Dissatisfying Factors and Complaining Behavior of Public Library Users (공공도서관 이용자의 불만족요인과 불평행동 -대구지역 공공도서관을 중심으로-)

  • 오동근;장흥섭;김광석
    • Journal of Korean Library and Information Science Society
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    • v.32 no.4
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    • pp.25-43
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    • 2001
  • This study analyzes in detail the specific complaints of the dissatisfied public library users in Taegu Metropolitan city, with regard to materials, facilities, information services and staffs of the libraries. It also analyses the relatedness of complaining behaviors, complaints and demographic factors including gender, age, occupation, income, and education.

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