• Title/Summary/Keyword: Usage analysis

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The Effect of Mobile Food Delivery Application Usage Factors on Customer Satisfaction and Intention to Reuse

  • Song, Ye-Eun;Jeon, Sang-Hoon;Jeon, Min-Sun
    • 한국조리학회지
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    • 제23권1호
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    • pp.37-47
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    • 2017
  • The number of delivery app users and their social impact have increased along with the number smartphone users. Accordingly, the present study attempted to suggest a method to improve the service quality of delivery apps for relevant businesses and researchers by determining the influences of delivery app usage factors on customer satisfaction and reuse intention. The present study distributed and collected questionnaires through on- and offline surveys targeting males and females in their 20s in the Daejeon area. The results of the regression analysis showed that the influence of delivery app usage factors on customer satisfaction was 43.8%, and informativeness, payment and safety, usefulness, and convenience were found to influence the increased satisfaction with the delivery apps. The influence of delivery app usage factors on customers' reuse intention was 37.3%, and among the four usage factors, informativeness and payment and safety were found to be the main factors for increasing the reuse intention. As providing more accurate information is a means to increase customer satisfaction and reuse intention by improving the service quality of the delivery apps, new menus and prices should be rapidly updated.

신용카드 이용여부에 따른 대학생 소비자의 재무관리행동에 관한 연구 (Money management behaviors of college students according to credit card usage)

  • 김효정
    • 한국생활과학회지
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    • 제14권1호
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    • pp.95-105
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    • 2005
  • This study examined the factors affecting college students' money management behaviors according to credit card usage. The data were collected from 481 college students in Busan and Gyeongnam areas by a self-administered questionnaire. Frequencies, Cronbach's Alpha, factor analyses, t-test, Pearson's correlation analysis, and regression analyses were conducted by SPSS WINDOWS. The results from this study were as follows. First, there were significant differences between credit card usage group and non-usage group in the means for future preparation, stingy attitude, and planned expenditure. However, there was no significant difference in the mean of money management behaviors. Second, for the credit card usage group, the significant variables affecting money management behaviors included sex, grade, experience of consumer education, father's occupation, monthly household income, future preparation, stingy attitude, methods of emotional change, planned expenditure, and negative recognition. On the other hand, for the non-usage group, grade, experience of consumer education, father's occupation, way of success, future preparation, stingy attitude, planned expenditure, and conditional permission were significant. These results imply that financial management education including values about money and consumption patterns should be conducted.

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최근 아파트의 에너지 사용량 특성과 요인 분석 (An Analysis on Characteritics and Causes of Energy Usage of Contemporary Apartment Houses)

  • 최석두;이영한
    • KIEAE Journal
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    • 제16권6호
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    • pp.143-149
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    • 2016
  • Purpose: This study is to analyze the characteristics of energy usage in apartment houses that had built for 20 years recently in capital area and the correlation between the characteristics of energy usage and the regulation of energy efficiency in building. Method: It is investigated 264 apartment sites having been built since 1991 where 312,071 houses live. The sites were listed on Naver map. Quantities of energy usages in the sites were searched in a portal, Green Together being operated by the Ministry of Land, Infrastructure and Transport. The appraisal report of building energy in the portal is recording usage quantity of gas energy, district cooling & heating energy, electric energy, total energy, 1st gas energy, 1st district cooling & heating energy, 1st electric energy, 1st total energy, etc. Result: Analyzing the average of total energy usage from 1991 to 2012, the average in 2001, 2008 each was reduced more than 10 percent compared to the previous year. It was analyzed that the reduction was relevant to building energy-saving design criterion which have been tightened more than before.

도심(都心) 임대(賃貸)아파트의 에너지 및 상수(上水) 소비(消費) 특성(特性) 분석(分析) (An Analysis on the Characteristics of Energy and Water Consumption in Urban Rental Apartment)

  • 서윤규;김주영;홍원화
    • 한국주거학회:학술대회논문집
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    • 한국주거학회 2008년 추계학술발표대회 논문집
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    • pp.261-265
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    • 2008
  • To solve the lack of housing, our country has supplied an enormous volume of apartments, and these days it occupies 75% of our buildings. As apartments occupy most of our housings, the rate of energy usage from them are also high. On this, setting apartment energy reduction as a target, by researching the actual conditions of energy consumption and drawing a basis data, we can apply this as a way of saving energy, rationalization of the scale of energy supply facilities and a standard when planning facilities. To grasp the present condition of energy usage of the urban rental apartment, this research analysed the use of electricity, gas and water monthly and annually of a rental apartment that is located in Daegu. The results showed that in 2003 the electricity usage was 1,198MWh but 1,315MWh in 2007, which means 9% of electricity usage increases every year. The average of water usage was $85,072m^2$ per year and they used $604.2MJ/m^2$ Typical energy consumption unit on $74.4m^2$ of area and $448.8MJ/m^2$ on $105.8m^2$. By showing the usage of energy and water of the urban rental apartment, understanding the tendency and preparing an Typical energy consumption unit standard through this research, apartments should use energy more efficiently.

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전자저널 관리를 위한 이용통계의 효과적 활용 방안 (Toward the Effective Utilization of Usage Statistics for the Management of Electronic Journals)

  • 김성진
    • 정보관리연구
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    • 제41권4호
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    • pp.69-91
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    • 2010
  • 제한된 예산, 고가의 패키지 구독비, 출판사 주도의 라이선스 협상 등의 불리한 환경에서 자관의 실정에 맞는 전자저널을 구성하기 위해 도서관은 전자저널 이용데이터를 수집하고 분석해야 한다. 본 연구는 전자저널 이용통계 연구 동향 및 COUNTER 3판에 근거한 이용통계 제공 현황을 살펴보고 현장에서 쉽게 활용 가능한 이용통계 분석의 가이드라인을 제시하고자 하였다. 현재 제공되는 이용통계 보고서를 기반으로 분석할 수 있는 핵심 이용통계치로 저널별 원문이용도, 저널이용률, 원문이용단가, 고이용군, 저이용군을 제안함으로써 전자저널 관리를 위한 이용통계의 효과적인 활용 방안을 다루었다.

업무용도로 이용되는 모바일 인스턴트 메신저에서 인지된 보안성, 인지된 프라이버시, 인지된 즐거움, 인지된 상호작용성이 지속이용의도에 미치는 영향에 관한 연구 (On the Effect of Perceived Security, Perceived Privacy, Perceived Enjoyment, Perceived Interactivity on Continual Usage Intention through Perceived Usefulness in Mobile Instant Messenger for business)

  • 이지은;황찬규;권두순
    • 디지털산업정보학회논문지
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    • 제11권3호
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    • pp.159-177
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    • 2015
  • As smart phones become more common nowadays, mobile instant messengers such as kakao talk and line are used as essential communication tools exchanging information between individuals. Also, the mobile instant messengers extend their use to business area beyond communication between individuals. This study is on how factors of mobile instant messenger such as perceived security, perceived privacy, perceived enjoyment and perceived interactivity affect business continual usage intention through perceived usefulness. The proposed model is based on Expectation-Confirmation Theory of Oliver and Technology Acceptance Mode of Bhattacherjee. For an analysis, 159 survey responses were collected from the office workers in Seoul and nearby cities, having experiences of mobile instant messengers. To validate the proposed research model, PLS analysis is performed with the valid 154 questionnaires. The path analysis results are as follows. First, perceived security has a positive effect on expectation-confirmation. Second, perceived enjoyment has a positive effect on perceived usefulness. Third, perceived interactivity has a positive effect on both perceived usefulness and expectation-confirmation. Fourth, perceived usefulness has a positive usefulness on satisfaction and continual usage intention of mobile instant messenger. Last, expectation-confirmation has a positive effect on perceived usefulness, and satisfaction has a positive effect on continual usage intention of mobile instant messenger. Since the mobile instant messenger may bring a pressure of work and a violation of privacy, it is necessary that the company provide a guideline for use of the mobile instant messenger and establish the in-house mobile instant messenger system.

웹 및 시스템 로그 분석 기반 공간정보 오픈플랫폼 서비스 사용 현황 분석 (Service Status Analysis About the Spatial Information Open Platform based on the Analysis of Web Server Log and System Log)

  • 장한솔;홍성훈;김민수;장인성
    • Spatial Information Research
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    • 제23권3호
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    • pp.45-54
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    • 2015
  • 공간정보 오픈플랫폼 서비스인 브이월드가 2012년 시범 서비스를 시작한 후부터 지금까지 많은 국민들의 관심으로 매년 사용자가 폭발적으로 증가하고 있다. 증가하는 사용자의 요구에 따라 앞으로 추가될 서비스 및 사용자의 이용 환경 개선 등의 지표로 활용하기 위해 구체적인 서비스 사용 현황을 알 필요가 있다. 하지만 현재의 시스템에는 실시간 모니터링 시스템이 구축되어 있지 않아 브이월드가 제공하는 2D/3D/Portal 서비스별 하드웨어 자원 사용량과 실사용자들의 이용 패턴 등의 구체적인 서비스 사용 현황을 파악하는데 어려움이 있다. 이에 본 논문에서는 웹 로그를 바탕으로 2D/3D/Portal 서비스별 시스템 사용 현황 및 시스템 로그를 바탕으로 자원(CPU, Memory) 사용 현황 분석을 통해 2015년도 서비스 사용 현황을 분석하고 2014년도 대비 분석 결과를 비교하여, 현 시스템의 문제점 및 해결 방안을 제시한다.

의복 불만족의 고차요인구조 -오프라인 의복구매 및 사용- (Higher-order Factor Structure of Consumer Dissatisfaction with Clothing -Off-line Purchase and Usage-)

  • 안수경
    • 한국의류학회지
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    • 제35권5호
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    • pp.561-574
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    • 2011
  • This study investigates the ultimate factor structure of consumer dissatisfaction with the off-line purchase and usage of clothing. It identifies the determinant dimensions of consumer dissatisfaction on clothing purchase and usage and investigates the hierarchical structure of consumer dissatisfaction by assessing and comparing the effectiveness of five alternative factor structure models. A total of 300 women were online-surveyed to assess the level of dissatisfaction based on their dissatisfying experience with clothing purchases and usage in terms of product quality, price, salesperson's attitude, and store environment. The exploratory factor analysis identified the underlying dimensions of dissatisfaction: Handling, Aesthetics, Salesperson, Size, Price, Product Quality, Service, and Environment. By employing a first-order confirmatory factor analysis and higher-order confirmatory factor analysis, consumer dissatisfaction was confirmed to have a hierarchical structure with three second-order constructs Intrinsic instrument is manifested by handling, quality, and size, Intrinsic expression consists of service, salesperson, and environment, and Extrinsic circumstance contains aesthetics and price. On empirically demonstrating the multi-dimensional constructs of consumer dissatisfaction by identifying its hierarchical structure, the study provides the theoretical and practical insights to comprehend consumer purchase and post-purchase behavior. Specifically, it affords an empirical platform to extend the scope of research with condensed concepts of dissatisfaction to researchers. In addition, it also enables marketers to take a broader view of consumer dissatisfaction by providing cues about potential problems and identifying the source of those problems.

일부 대학생의 자가 판단에 의해 사용하는 일반의약품에 대한 지식, 인식태도 및 사용실태와 관련요인 (Knowledge and Attitudes of Some College Students on General Drugs that They Use by Self-Judgment and Status and Relevant Factors)

  • 조영채;양혜경
    • 보건교육건강증진학회지
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    • 제24권1호
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    • pp.45-61
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    • 2007
  • Objectives: This study aims to identify the usage status of general drugs by some college students based on their own judgment and the relevant factors having impact on them. Methods: The questionnaire survey was conducted by visiting the students in 3 colleges in Daejeon and Chungcheongnam-Do. 792 students were finally selected as the subjects. The results were statistically analyzed using the SPSSWIN(ver 13.0) and $x^2-test$, ANOVA and multiple regression analysis were conducted. Results: The usage status of college students showed the significant difference by general features, knowledge and recognition attitude. The knowledge level of students on the general drugs was very low. They had excessive expectation on the general drugs in terms of the recognition attitude. The lowest factor was the distrust on the general drugs. 27.5% of subjects was satisfied with the effect after using 48.1%m when the drugs were frequently used. Those who experienced the side effects accounted for 9.6%. In accordance with the analysis on the factors related to the knowledge on, recognition attitude on and usage status of general drugs, the education had the highest influence on the abuse and misapplication of drugs. For the mistrust factor on the drugs and negligence factor on abnormal response, the gender was the most influencing. The knowledge level was the greatest impact on the excessive expectation factor on the drugs. The factor that the usage status was the most influential was the education on the abuse and misapplication of drugs. Conclusions: The systematic approach including establishment of health policies for the improvement of health and health education activity should be implemented on the basis of the thorough analysis on the knowledge level and recognition on drugs and the factors influencing on the usage of drugs.

Log Usage Analysis: What it Discloses about Use, Information Seeking and Trustworthiness

  • Nicholas, David;Clark, David;Jamali, Hamid R.;Watkinson, Anthony
    • International Journal of Knowledge Content Development & Technology
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    • 제4권1호
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    • pp.23-37
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    • 2014
  • The Trust and Authority in Scholarly Communications in the Light of the Digital Transition research project1) was a study which investigated the behaviours and attitudes of academic researchers as producers and consumers of scholarly information resources in respect to how they determine authority and trustworthiness. The research questions for the study arose out of CIBER's studies of the virtual scholar. This paper focuses on elements of this study, mainly an analysis of a scholarly publisher's usage logs, which was undertaken at the start of the project in order to build an evidence base, which would help calibrate the main methodological tools used by the project: interviews and questionnaire. The specific purpose of the log study was to identify and assess the digital usage behaviours that potentially raise trustworthiness and authority questions. Results from the self-report part of the study were additionally used to explain the logs. The main findings were that: 1) logs provide a good indicator of use and information seeking behaviour, albeit in respect to just a part of the information seeking journey; 2) the 'lite' form of information seeking behaviour observed in the logs is a sign of users trying to make their mind up in the face of a tsunami of information as to what is relevant and to be trusted; 3) Google and Google Scholar are the discovery platforms of choice for academic researchers, which partly points to the fact that they are influenced in what they use and read by ease of access; 4) usage is not a suitable proxy for quality. The paper also provides contextual data from CIBER's previous studies.