• Title/Summary/Keyword: Usability Testing

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A two-phase model for usability evaluation of software user interfaces

  • Lim, Chee-Hwan;Park, Kyung-S.
    • Proceedings of the ESK Conference
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    • 1997.10a
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    • pp.313-319
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    • 1997
  • There is currently a focus on usability of interactive computer software. Previous research in software ergonomics has indicated the importance of evaluating the usability of software user interfaces. Software developers, interface designers or human foctors engineers often confront the task of comparative evaluation among systems, versions or interface designs. This study presents a structured model for comparative evaluation of user interface designs using usability criteria and measures. The proposed model consists of twomain phases : the prescreening phase ad the evaluation phase. The first phase involves expert judgment-based approach with qualitative criteria. The prescreening phase uses absolute measurement analytic hierarchy process to filter possible altermative interfaces to a reasonable subset. The second phase involves user-based approach such as usability testing, with quantitative criteria. The objective of the evaluation phase is to evaluate a subset of altermatives using objective measures. A set of criteria and measures for evaluating the usability of computer software designs is presented. The proposed model provides practitioners with a structured approach to select the best interface based on usability criteria and measures.

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A Study on the Preference of the Website Structure Related the Culture -with Emphasis on the Usability Testing of the Prototype of Each Country. (문화권별 웹 사이트 구조의 선호에 관한 연구 - 프로토타입의 사용성 평가를 통한 검증을 중심으로)

  • 김정하;이건표
    • Archives of design research
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    • v.16 no.2
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    • pp.161-170
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    • 2003
  • This study aims to understanding the effects of culture on websites with emphasis on the website structure and navigation. The website is inherently‘cultural’because anyone around the world can access to website if he or she is equipped with appropriate equipment. For the importance of cultural role in website, various researches have been conducted to understand the relationship between culture and website. However they tended to focus mainly on phenomenal matters such as color, layout, icon etc. There have been not so many thorough attempts to causal relationships between website and‘thick culture’in depth. The study conducted cross-cultural usability testing of websites between Korea and America. At first, representative I-commerce websites of Korea and America were selected and they were analyzed by the selected frameworks such as layout, display type, element type, and the relationship with homepage and sub-page navigation. The results were used to construct typical prototypes of website for Korea and America for experiment. Two websites were used for cross-cultural usability testing though specially-developed remote testing. 20 users from each country participated in the usability testing. The result shows that Korean users peformed better usability testing for Korean style structure of website while American counterparts showed better performances in American style of websites. Other various significant findings were revealed.

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Performance-measure of the domestic web site design (국내 웹 사이트 디자인의 행동적 사용성 측정)

  • Gwak, Ho-Wan;Gwak, Ji-Eun;Kim, Su-Jin
    • Journal of the Ergonomics Society of Korea
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    • v.18 no.3
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    • pp.87-103
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    • 1999
  • The present study employed an experimental usability testing technique to explore cognitive engineering characteristics of WWW. Based on the results of our previous study which employed non-experimental methods such as questionnaire and heuristic evaluation method, this study used a behavioral performance-measurement technique to evaluate the usability of a domestic web-site design. Specifically, we revised the menu and document structure of the original 'Movie-Friend' site to solve the design problems which were extracted from the results of the heuristic evaluation method of our previous study. Exp. 1 compared the relative navigation efficiency of the original frame menu site and the revised pop-up toolbar site, and Exp. 2 compared the toolbar menu site and the revised frame site. As a result of Exp. 1, the revised pop-up toolbar site showed improved navigation efficiency compared to the original site, as indicated by the mean latency and the number of pathways to reach the target page. However, we found no performance difference between the frame site and toolbar site in Exp. 2.

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User experience testing of mobile phone keypad and touchpad (키패드와 터치패드 휴대전화 자판의 사용성 평가)

  • Chung, Dong Hun
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.6 no.4
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    • pp.237-250
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    • 2010
  • The present paper focuses on the comparison of user experience of mobile phone keypad and touchpad. Mobile phone has recently adopted a touchpad keyboard style and it gives users advantages and disadvantages as well. This paper examined usability, usefulness, affect and attitude of those two keyboard styles and disclosed interesting outcomes. First, keypad is better than touchpad in usefulness and usability. Second, touchpad is better than keypad in affect. Finally, touchpad is better than keypad in attitude. Overall, although touchapd is evaluated as worse keyboard in usability and usefulness, test subjects favored touchpad keyboard because it is more emotional and affective. It implies new digital device including mobile phone has to get more affective appeal to the young users and emotion will be a key point in digital consumption.

Determinants of User Satisfaction with Mobile VR Headsets: The Human Factors Approach by the User Reviews Analysis and Product Lab Testing

  • Choi, Jinhae;Lee, Katie Kahyun;Choi, Junho
    • International Journal of Contents
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    • v.15 no.1
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    • pp.1-9
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    • 2019
  • Since the VR market is expected to have a high growth, this study aimed to investigate the human factor-related determinants of user satisfaction with mobile VR headsets. A pre-study of customer reviews was conducted with the help of semantic network analysis to identify the core keywords for understanding negative and positive predictors of mobile VR headset experiences. Through laboratory testing with three different commercial models, the main study measured and identified the predictors of user satisfaction. From the results, five factors were extracted as valid predictor variables and used for regression analysis. These factors were immersion, VR sickness, usability, wear-ability and menu navigation interface. All the five predictors were proved to be significant determinants of the perceived user satisfaction with mobile VR headsets. Usability was the strongest predictor, followed by VR sickness and wear-ability. Practical and theoretical implications of the results were discussed.

The development of wed-based remote card sorting tool for information architecture design (인포메이션 아키텍처 설계를 위한 웹 기반 원격 카드소팅 도구의 개발)

  • 정상훈;오기태;이건표;서종환
    • Archives of design research
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    • v.17 no.2
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    • pp.221-230
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    • 2004
  • Existing usability testing method, particularly lab-based usability testing, has been widely implemented for development of user interface. However, the method has critical disadvantages such as high cost, time and effort, unnatural testing environment, and lack of user's direct participation in information architecture. With these backgrounds, this paper aims to develop the web-based participatory tool with particular focus on card sorting. Our tool was developed for allowing user to participate in card sorting with his own computer through web. All the data generated while user is participating in the test are automatically sent to the server, which makes it very easy to collect card sorting data. Users can drag cards of interface elements directly and build the interface structure in their own from their computer-screen so that they can represent their mental models on interface structure of testing website. These functions of our tool can help designers to implement card sorting without tedious and time consuming procedures and improve the method of usability testing by reinforcing user's active participation in building an information architecture.

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Method for Measuring Usability of Smart Television (스마트TV의 사용성 측정방법)

  • Byun, Dae-Ho
    • Journal of Digital Convergence
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    • v.11 no.5
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    • pp.31-39
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    • 2013
  • Smart TV is a television set with internet capabilities, computing ability, and broadcasting service that increases user interactions. Usability has been regarded as one of the most important criteria for measuring and evaluating smart TV. To evaluate smart TV from the perspective of usability, we first need to develop a measurement model by determining the major factors affecting usability, which become a measurement the evaluation criteria of the model. The objective of this paper is to suggest an AHP(Analytic Hierarchy Process) model for measuring usability of smart TV. Factors affecting usability are described from the prior research. We show how the judgment data is acquired and the usability score is computed by an numerical example.

Usability Test Guidelines for Speech-Oriented Multimodal User Interface (음성기반 멀티모달 사용자 인터페이스의 사용성 평가 방법론)

  • Hong, Ki-Hyung
    • MALSORI
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    • no.67
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    • pp.103-120
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    • 2008
  • Basic components for multimodal interface, such as speech recognition, speech synthesis, gesture recognition, and multimodal fusion, have their own technological limitations. For example, the accuracy of speech recognition decreases for large vocabulary and in noisy environments. In spite of those technological limitations, there are lots of applications in which speech-oriented multimodal user interfaces are very helpful to users. However, in order to expand application areas for speech-oriented multimodal interfaces, we have to develop the interfaces focused on usability. In this paper, we introduce usability and user-centered design methodology in general. There has been much work for evaluating spoken dialogue systems. We give a summary for PARADISE (PARAdigm for Dialogue System Evaluation) and PROMISE (PROcedure for Multimodal Interactive System Evaluation) that are the generalized evaluation frameworks for voice and multimodal user interfaces. Then, we present usability components for speech-oriented multimodal user interfaces and usability testing guidelines that can be used in a user-centered multimodal interface design process.

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Design of Optimized Ultrasound Clinical Work-Flow; Usability Perspective

  • Bag, ByungEun;Yoo, SunKook;Jang, WonSeuk
    • Journal of International Society for Simulation Surgery
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    • v.2 no.1
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    • pp.40-42
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    • 2015
  • Purpose Usability is an important factor in our life. This paper presents an approach to design the clinical work-flow for ultrasound system. And, we tried to apply this work-flow in diagnosis ultrasound system. Materials and Methods For user learnability, we follow international standard IEC 60601-1-1 and IEC 62366 which describes usability of medical instrument. User requirement are applied by 10 clinicians who are well aware of usability. We considered user environment and designed clinical work-flow into two types: general use and emergency use. The designed clinical work-flow was evaluated by 10 clinicians and results derived from the evaluation were analyzed. Results We could successfully design optimized clinical workflow of ultrasound system. Conclusion This paper suggests usability testing for optimized ultrasound clinical workflow. Using this clinical work flow, users can enhance their clinical performance and reduce operation time.

A Usability Testing on the Tablet PC-based Korean High-tech AAC Software (태블릿 PC 기반 한국형 하이테크 AAC 소프트웨어의 사용성 평가)

  • Lee, Heeyeon;Hong, Ki-Hyung
    • Journal of the HCI Society of Korea
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    • v.7 no.2
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    • pp.35-42
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    • 2012
  • The purpose of this study was to evaluate the usability of the tablet PC-based Korean high-tech AAC(Augmentative Alternative Communication System) software. In order to develop an AAC software which is appropriate to Korean cultural/linguistic contexts and communication needs of the users, we examined the necessity and ease of use for the communication functions that are required in native Korean communication, such as polite expressions, tense expressions, negative expressions, subject-verb auto-matching, and automatic sentence generation functions, using a scenario-based user testing. We also investigated the users' needs, preferences, and satisfaction for the tablet PC-based Korean high tech AAC using a semi-structured and open questionnaires. The participants of this study were 9 special education teachers, 6 speech therapists, and 6 parents whose children had communication disabilities. The results of the usability testing of the tablet PC-based Korean high-tech AAC software presented positive responses in general, by indicating overall scores of above 4 out of 5 except in tense and negative expressions. The necessity and ease of use in the tense and negative expressions were evaluated relatively low, and it might be related to the inconsistent interface with the polite expressions. In terms of the user interface(UI), there were users' needs for clear visual feedback in the symbol selection and display, consistent interface for all functions, more natural subject-verb auto-matching, and spacing in the text within symbols. The results of the usability testing and users' feedback might serve as a guideline to compensate and improve the function and UI of the existing AAC software.

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