• Title/Summary/Keyword: USER MANAGEMENT

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A Study of the effect of Analysis & Evaluation in acquisition phase on user satisfaction and usage (획득단계 분석평가 결과가 사용자 만족 및 활용에 미치는 요인에 관한 연구)

  • Jeon, Nam-Hee;Chung, Jung-Ku;Gim, Gwang-Yong
    • Journal of the military operations research society of Korea
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    • v.35 no.3
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    • pp.101-117
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    • 2009
  • The objective of this study is to find relations between success factors of project management and user satisfaction and usage for analysis report. According to emprical study, the main factors that affect user satisfaction are requirement and proper planning. And the main factors that affect usage are expert of analysis, proper planning and user satisfaction.

A Study of Web 2.0 Trend & Service View (웹 2.0 전망 및 서비스 동향에 관한 연구)

  • Kim, Seong-Ho;Kim, Heung-Do
    • Journal of Digital Convergence
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    • v.5 no.2
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    • pp.135-154
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    • 2007
  • Web 2.0 is a platform which produce various service offered data from many people and it is activity open space depend on user focused community in diversity web environment. Web 2.0 is simple link structure with web site connectivity in informations such as page to page in other words, it is meaning of developing of semantical and circumstantial connection. The core of web 2.0 is user participation. RSS, Mash-up, UCC are main service of web 2.0 which make user directly participate from center of service offer to center of user manufactured an informations and then they offer re-information to other areas, also user freely express what they want through UCC and blogger. However, recently it comes the argument of skeptic of web 2.0 problem. Thus, In this research I will try to give an right comprehension and will try to have more accurate prediction of web 2.0 with the study of open service of web which is the key of web 2.0 success in a future.

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An Empirical Study on End-user's Perception and Acceptance of Mobile Office (모바일 오피스에 대한 이용자 인식과 수용에 관한 실증 연구)

  • Lee, Ji Eun
    • Journal of Information Technology Applications and Management
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    • v.19 no.4
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    • pp.97-113
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    • 2012
  • In order to implement the real-time enterprise (RTE) and smart work effectively, many companies have introduced a mobile office. A mobile office improves employee productivity and increases ability to respond to business opportunities by helping employee manage their business anytime and anywhere. However, it also raises the user's stress level. We conducted in-depth interviews with users to assess user's perception of a mobile office according to Saaty's BOCR model. Based on the results of the interviews, we set variables affecting user's perception of the mobile office using factor analysis. This study revealed that support for real-time business, support for communication and collaboration, and information processing quality were positively related to continuous intention to use mobile office. Further study demonstrated that three variables have mediating effect between the psychological stress and continuous intention to use. This result implies that the system quality and function are the key elements of mobile office and may contribute to the continuous use.

An Empirical Study on the Factors Influencing User Resistance to ERP : Focused on the Vietnam Users (ERP에 대한 사용자 저항의 영향 요인에 관한 실증적 연구 : 베트남 사용자를 중심으로)

  • Kim, Hongkeun;Hwang, K.T.
    • Journal of Information Technology Applications and Management
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    • v.22 no.4
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    • pp.127-158
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    • 2015
  • This study analyzes the factors affecting user resistance to ERP in Vietnam, including the factors related to the cultural values of the users, which is rarely dealt in the previous ERP research. A research model is developed based on Klaus and Blanton [2010] and Hofstede [2011], consisting of the independent variables ('cultural value', 'system', 'organization', and 'process' related variables), a dependent variable ('user resistance to ERP') and a moderating variable ('self efficacy'). Major results of study include (1) users with high degree of uncertainty avoidance and femininity regard ERP as potential threat to their job and are likely to resist to ERP; (2) By training the users with high level of femininity to enhance their self efficacy, the degree of resistance to ERP can be reduced; (3) For ERP to be utilized successfully, systems should be developed in such a way in which working with ERP is not regarded as complex and difficult; and (4) communication and training play an important role in reducing the resistance of users.

User-Item Matrix Reduction Technique for Personalized Recommender Systems (개인화 된 추천시스템을 위한 사용자-상품 매트릭스 축약기법)

  • Kim, Kyoung-Jae;Ahn, Hyun-Chul
    • Journal of Information Technology Applications and Management
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    • v.16 no.1
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    • pp.97-113
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    • 2009
  • Collaborative filtering(CF) has been a very successful approach for building recommender system, but its widespread use has exposed to some well-known problems including sparsity and scalability problems. In order to mitigate these problems, we propose two novel models for improving the typical CF algorithm, whose names are ISCF(Item-Selected CF) and USCF(User-Selected CF). The modified models of the conventional CF method that condense the original dataset by reducing a dimension of items or users in the user-item matrix may improve the prediction accuracy as well as the efficiency of the conventional CF algorithm. As a tool to optimize the reduction of a user-item matrix, our study proposes genetic algorithms. We believe that our approach may relieve the sparsity and scalability problems. To validate the applicability of ISCF and USCF, we applied them to the MovieLens dataset. Experimental results showed that both the efficiency and the accuracy were enhanced in our proposed models.

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Analysis of Factors Affecting User Satisfaction with Online Search Service (온라인 탐색(探索) 서비스의 이용자(利用者) 만족(滿足)에 관한 영향요인(影響要因) 분석)

  • Choi, Sang-Ki
    • Journal of Information Management
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    • v.24 no.2
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    • pp.19-35
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    • 1993
  • From user's viewpoints, to identify the factors affecting user satisfaction with online search service, empirical study was conducted. Questionaries were collected from 146 researchers in research centers of science and technology area, and used for statistical analysis to verify hypothesis.

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Japanese Experiences of Smart City Policies: User-Driven Innovation in Smart Community Projects

  • Yamashita, Jun
    • World Technopolis Review
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    • v.7 no.2
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    • pp.113-124
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    • 2018
  • Since the term smart city was coined, theories and practices of smart cities have flourished. Regarding the theoretical aspect, user-driven innovation has been discussed in studies on the innovation ecosystems of smart cities. Smart cities have been built in various countries around the world in recent years, including in Japan, which has experienced the same global trends in smart cities since 2010. Four smart community projects run by the Agency for Natural Resources and Energy between 2010 and 2014 followed such trends. The present study addressed user-driven innovation using the quadruple helix model as an analytical framework for the four smart community projects, and the outcomes of the projects were evaluated. In conclusion, the smart community projects were evaluated as successful. However, it was revealed that these projects were not completely conducive to user-driven innovation.

Performance Analysis of Cost-Effective Location and Service Management Schemes in LTE Networks (LTE 네트워크에서 비용효과적인 위치 및 서비스 관리 기법의 성능분석)

  • Lee, June-Hee;Jeong, Jongpil
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.12 no.6
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    • pp.1-16
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    • 2012
  • In this paper, we propose a cost-effective location and service management scheme in LTE (Long Term Evolution) networks, which a per-user service proxy is created to serve as a gateway between the mobile user and all client-server applications engaged by the mobile user. The service proxy is always co-located with the mobile user's location database such that whenever the MU's location database moves during a location hand-off, a service hand-off also ensues to co-locate the service proxy with the location database. This allows the proxy to know the location of the mobile user all the time to reduce the network communication cost for service delivery. We analyze four integrated location and service management schemes. Our results show that the centralized scheme performs the best when the mobile user's SMR (service to mobility ratio) is low and ${\upsilon}$(session to mobility ratio) is high, while the fully distributed scheme performs the best when both SMR and ${\upsilon}$ are high. In all other conditions, the dynamic anchor scheme is the best except when the service context transfer cost is high under which the static anchor scheme performs the best. Through analytical results, we demonstrate that different users with vastly different mobility and service patterns should adopt different integrated location and service management methods to optimize system performance.

Incorporating Users into System Design Processes: Overview and a Proposed User Model (이용자 중심의 시스템 디자인 방법론에 대한 개략 및 이용자 모델 제시)

  • Ju, Bo-Ryung
    • Journal of the Korean Society for information Management
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    • v.22 no.4 s.58
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    • pp.23-38
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    • 2005
  • In order to make interactive computing systems, including information systems, usable it is important to bring users into the design process. This article surveys and introduces several major system design approaches that are widely accepted as approaches from a users' perspective. A user model developed by the author is introduced following these existing approaches. This user model is developed from actual users' understanding of their goals and strategies to solve their information needs by using Dervin's Sense-Making Theory with Sense-Making Timeline Interviews. This user model reveals a different timeline from the default menu presentation orders that originally comes with the software. Steps for developing a user model from the Sense-Making Timeline Interviews are suggested for further application and guidelines in developing user models for system design and evaluation.

The Analysis of the Relationship Toward the MIS Project Members: The Prospective of IS Personality Typology (MIS프로젝트 구성원들간의 관계분석 : IS 유형이론을 중심으로)

  • Son, Dal-Ho;Kang, Moon-Sig
    • Asia pacific journal of information systems
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    • v.7 no.2
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    • pp.185-198
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    • 1997
  • Recently the formation of the project team to construct a MIS system is generalized and the relationship of the user and the system personnel in the project team should be important factor in the effectiveness of the team. However, the systematic research about the personality typology of the user and the system personnel is scarcely verified. Considering this necessity, this study is, using the IS personality typology, tried to find the relationship of the user and the system personnel in the project team. One of Jung(1924)'s personality typology is introvert and extrovert, however, this typology is founa to have many facets related with personality category. Recently Ackoff(1996) has tried this category more meaningful, which are subjective-internalizer, subjective-externalizer objective-internalizer one objective-externalizer. Moreover, he has proposed the methodology which could find the assimilarity among the team members. On the basis of this typology, this research is attempted to find the difference of the characteristics of the user and the system personnel. Through this research, we can understand the difference of the characteristics of the user and the system personnel and this understanding can make help us operating the team more effectively. The result has suggested that the effectiveness of the team has relied on the personality type of the user and the system personnel. Especially the personality type of new member who will join into team is an important factor in the effectiveness of teaming. Therefore, when we have a new member into team, we have to consider the personality type of new member. Moreover, the personality type of the management is an another critical factor which should be considered.

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