• Journal of Communications and Networks
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• v.17 no.3
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• pp.296-305
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• 2015

Coupled schemes between service-oriented architecture (SOA) and Web 2.0 have recently been researched. Web-based content providers and telecommunications company (Telecom) based Internet protocol television (IPTV) providers have struggled against each other to accommodate more three-screen service subscribers. Since the advent of Web 2.0, more abundant reproduced content can be circulated. However, because according to increasing device's resolution and content formats IPTV providers transcode content in advance, network bandwidth, storage and operation costs for content management systems (CMSs) are wasted. In this paper, we present a user centric CMS for open IPTV, which integrates SOA and Web 2.0. Considering content popularity based on a Zipf-like distribution to solve these problems, we analyze the performance between the user centric CMS and the conventional Web syndication system for normalized costs. Based on the user centric CMS, we implement a social Web TV with device-aware function, which can aggregate, transcode, and deploy content over social networking service independently.

• Journal of Distribution Science
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• v.19 no.9
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• pp.5-17
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• 2021

Purpose: As mobile devices are commonly used and contact-free services are widespread due to the COVID-19 pandemic in the recent distribution environment, this study suggests retail strategies for consumers using high-speed railways. To this end, we analyzed how consumer perception on technologies necessary for use of mobile apps is related to the attitude that drives consumers to continue using the app services. Research design, data and methodology: Based on the extended unified theory of technology acceptance and use of technology model by Venkatesh, Morris, Davis and Davis (2003), we added variables proposed by existing theories that studied the technology acceptance model from multiple perspectives and empirically analyzed the relationship between user satisfaction and use intention with structural equation modeling. Results: As expected, factors necessary for the use of app services such as performance expectancy, social influence, price value, facilitating conditions, security, and aesthetics had positive effects on user satisfaction, whereas the effect of effort expectancy on user satisfaction was rejected. And user satisfaction was found to have a significant effect on intention to use. Conclusions: The results provide implications that strategic retail management of the above factors can motivate passengers to continuously use high-speed railways.

• Asia pacific journal of information systems
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• v.31 no.2
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• pp.236-256
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• 2021

Online financial technology products are an important consumer finance innovation. While a large body of previous research has focused on initial adoption and consumer willingness to use these products, little research explores the continued use of these products beyond the initial adoption phase. In particular, special attention should be paid to how users' trust and perceptions of privacy and security affect continued use behavior. This paper integrates the expectation confirmation model of information system continuance (ECM-ISC), the information system success model (ISSM) and the security and trust literatures to investigate continued use of online financial technology. To test the research model, we collected 398 valid questionnaires from Ant Credit Pay users. The research results show that system and service quality positively impact users' expectation confirmation, while information quality has no significant impact. Expectation confirmation and perceived usefulness positively affect user satisfaction. Moreover, the user's perception of privacy and security plays a vital role in user satisfaction. Satisfaction and perceived trust jointly promote users' continuance behaviors. Findings of this study indicates the importance of the information system success factors and security factors due to their influence on the continued use of Fintech products. This conclusion has implications for enterprises in improving the product qualities and enhancing the degree of security to meet user needs.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.13 no.12
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• pp.5904-5927
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• 2019

Many artificial intelligence (AI) techniques have been embedded into various engineering technologies to assist them in achieving different goals. The integration of modern technologies with energy consumption management system and occupant's comfort inside buildings results in the introduction of intelligent building concept. The major aim of this integration is to manage the energy consumption effectively and keeping the occupant satisfied with the internal environment of the building. The last few couple of years have seen many applications of AI techniques for optimizing the energy consumption with maximizing the user comfort in smart buildings but still there is much room for improvement in this area. In this paper, a hybrid of two AI algorithms called firefly algorithm (FA) and genetic algorithm (GA) has been used for user comfort maximization with minimum energy consumption inside smart building. A complete user friendly system with data from various sensors, user, processes, power control system and different actuators is developed in this work for reducing power consumption and increase the user comfort. The inputs of optimization algorithms are illumination, temperature and air quality sensors' data and the user set parameters whereas the outputs of the optimization algorithms are optimized parameters. These optimized parameters are the inputs of different fuzzy controllers which change the status of different actuators according to user satisfaction.

• Journal of Korea Game Society
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• v.12 no.4
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• pp.33-44
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• 2012

With the development of online game industry, the focal structure of game industry is under the expansion from content production to service management. In line with the trend, game service management and user satisfaction to the service as well have gained their weight in the game industry. However, since previous studies have focused on content production, little was discussed on the game service management. The current study investigated the effects of game service on user satisfaction. In addition, we tested the effects of a user's game service satisfaction on the user's loyalty toward the games with consideration of the user's content satisfaction and the gaming period. Results showed that there is a significant association between service satisfaction and user loyalty in the user's continual use of the games. Specifically, light users showed high loyalty with the increase of service satisfaction as they continue playing the games.

• Journal of the Korean Society for information Management
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• v.40 no.4
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• pp.1-31
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• 2023

This study conducted user experience evaluation by introducing various text mining techniques along with topic modeling techniques for mobile menstrual cycle measurement applications that are closely related to women's health and analyzed the results by combining them with a honeycomb model. To evaluate the user experience revealed in the menstrual cycle measurement application review, 47,117 Korean reviews of the menstrual cycle measurement application were collected. Topic modeling analysis was conducted to confirm the overall discourse on the user experience revealed in the review, and text network analysis was conducted to confirm the specific experience of each topic. In addition, sentimental analysis was conducted to understand the emotional experience of users. Based on this, the development strategy of the menstrual cycle measurement application was presented in terms of accuracy, design, monitoring, data management, and user management. As a result of the study, it was confirmed that the accuracy and monitoring function of the menstrual cycle measurement of the application should be improved, and it was observed that various design attempts were required. In addition, the necessity of supplementing personal information and the user's biometric data management method was also confirmed. By exploring the user experience (UX) of the menstrual cycle measurement application in-depth, this study revealed various factors experienced by users and suggested practical improvements to provide a better experience. It is also significant in that it presents a methodology by combines topic modeling and text network analysis techniques so that researchers can closely grasp vast amounts of review data in the process of evaluating user experiences.

• Journal of Korea Society of Industrial Information Systems
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• v.23 no.2
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• pp.41-52
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• 2018

In this study, empirical studies are conducted not only to investigate the effect of the quality of accounting information system on management performance but also to study whether user satisfaction and education training achievement play a mediating role in the relationship between the quality factors of accounting information system and management performance. To this end, a research model is established to verify the mediating effects of user satisfaction and education training achievement as well as the effect of the quality of accounting information system on management performance. We conduct a questionnaire survey on users of accounting information system of companies. The results of the empirical analysis based on the survey data are summarized as follows. First, the quality of information system has a positive effect on educational performance and user satisfaction, but not on business performance. Second, user satisfaction and education training performance play a mediating role in the relationship between the quality of information system and management performance. The results of our research show that it is necessary to educate and to train the employees in order to make the accounting information systeme to contribute management performance and to control continuously the quality of the information system in order to improve user satisfaction.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.19 no.4
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• pp.794-799
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• 2015

To manage cell outage problem in indoor wireless communication systems, we should resolve the problem of abrupt network failure quickly. In this paper, we propose a near-optimal cell outage management (NoCOM) scheme to support seamless services to users. In consideration of system throughput, user fairness, and the guarantee of QoS simultaneously, the NoCOM scheme finds the solution of subchannel and power allocations using a non-convex optimization technique and allocates radio resources to users iteratively. Through intensive simulations, we verify the outstanding performances of the proposed NoCOM scheme with respect to the average cell capacity, user fairness, and computational complexity.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.32 no.7B
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• pp.438-447
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• 2007

In the Internet, an identity service must to obtain permission from a user to allow them to share data with requesting service. For that, the privacy policy, which reflects legal regulations and preferences made by the user, is needed. Also, the management interface that aids the user to make the privacy policy and the PDP system that makes admission control and policy decisions in response to a request from an entity wanting to access the personal information are needed. In this paper, the privacy controller system model handled under the internet Identity management system environment is proposed. The system has the easy interface of policy generation and the efficient policy decision process. The system applies and modifies to the XACML of OASIS group. We propose that the privacy policy is divided into the three policies, which are the user policy, the domain policy and the basic offering policy. To resolve the collision between the policies, we also propose the collision resolution policy.

• Journal of the Ergonomics Society of Korea
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• v.29 no.4
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• pp.575-584
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• 2010

The aim of study is to suggest the design procedure of automobile headlamp by considering driver's experience in regard of the visibility and glare during nighttime driving. The characteristics of driver were investigated in terms of the drivers' cognitive ability and reaction time, headlamp specification and visibility, light source and glare. And, the degree of visual discomfort was categorized and recognized as a tool to represent the subjective user experience. The UX point of view was stated when the existing results were seemingly lacking of it. The visual comfort and safety of elderly drivers were also discussed by reviewing the studies of ageing regarding the visibility and driving responses. Finally, this study suggested how to reduce the negative effect of nighttime driving due to the height of headlamp, angle of lighting, color spectrum, discomfort glare, source of light by using the UX perspective and methodology.