• 간호행정학회지
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• 제15권4호
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• pp.515-526
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• 2009

Purpose: The purpose of this study was to investigate the role of Self-efficacy and Social Support in the emotional labor among hospital nurses. Method: Data was collected from 389 nurses in 3 general hospitals by means of structured questionnaires. Data was analyzed with descriptive statistics, Pearson's correlation coefficient and hierarchial multiple regression using the SPSS 14.0 program. Result: (a) self-efficacy of hospital nurses had no significant moderating and mediating effects between emotional labor and burn out, turn over intention. (b) Social support of hospital nurses had significant mediating effects between emotional labor and burn out, turn over intention. However, social support did not show moderating effects. Conclusion: Social support was a more important predictor of emotional labor than self-efficacy of hospital nurses. This finding suggests the importance of social support to increase hospital nurses psychological well-being and development of organization.

• 한국콘텐츠학회논문지
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• 제18권11호
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• pp.353-368
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• 2018

본 연구에서는 전문과외교사의 직무스트레스가 조직몰입 및 이직의도에 미치는 영향을 검증하고, 이 과정에서 전문과외교사 조직몰입의 매개효과를 검증하였다. 본 연구는 서울 교육특구에서 활동 중인 전문과 외교사 332명을 대상으로 설문조사하였다. 수집된 자료를 이용하여 구조방정식모형분석을 통해 얻은 경로계수로 모형과 가설 검정을 실시하였다. 검증 결과 첫째, 전문과외교사의 직무스트레스 요인 중에서 학생 요인 스트레스와 행정적 지원 요인 스트레스가 조직몰입에 각각 통계학적으로 유의한 부(-)의 영향을 보였다. 둘째, 전문과외교사의 조직몰입은 이직의도에 유의한 부(-)의 영향을 보였다. 셋째, 전문과외교사의 직무스트레스 요인 중에서 업무 요인 스트레스와 조직 내 갈등 요인 스트레스가 이직의도에 각각 통계학적으로 유의한 정(+)의 영향을 보였다. 넷째, 전문과외교사의 직무스트레스 요인 중에서 학생 요인 스트레스와 행정적 지원 요인 스트레스 요인은 이직의도에 각각 통계학적으로 유의한 영향을 미치지는 않았으나, 조직몰입을 매개로 하여 유의한 영향을 미치는 것으로 나타났다. 본 연구의 결과를 통해 소속된 전문 과외 교육 회사에 대한 이직의도를 낮추기 위해서는 직무스트레스를 낮추고 조직몰입을 높여줄 필요가 있음을 확인하였다. 이 과정에서 전문과외교사의 조직몰입의 역할 및 효과를 검증하였다는데 의의가 있다.

• 디지털산업정보학회논문지
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• 제15권3호
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• pp.225-239
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• 2019

Together with the emergence of Information and Communications Technology(ICT) and 4th Industrial Revolution, digital content is arising as a front-runner in the knowledge society. 21 century opened up an era of digital and cultural content, which is the industry to generating added values from future industries. This study aims to empirically examine the casual relation between three factors from Organizational Justice Theory Distributive, Procedural, Interactional Justices, and turnover intention through Organizational Immersion. A sample group for the analysis was employees at small/medium-sized digital content businesses with less than 60 workers. 200 questionnaires were distributed to the group for a week from July 22 to 28, 2019. 154 responses were collected and analyzed in this study, after eliminating 4 poor responses. The result of the study on Organizational Justice at digital content businesses showed that, first, Distributive Justice of the employees showed a positive influence on Organizational Immersion. Second, the employees' Procedural Justice showed a positive influence on Organizational Immersion. Third, the employee' Interactional Justice showed a positive influence on Organizational Immersion. Fourth, the employees' Organizational Immersion showed a positive influence on their turnover intention.

• 한국항공운항학회지
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• 제19권3호
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• pp.33-42
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• 2011

This study focused to find the main factors causing job stress to ROKAF pilots and of which factors affects to turnover intention. As a results, the factors of job stress are job characteristics, over loaded ground work, payment, promotion and employee benefits & service system. All of these 5 factors are positively related to the causes of a pilot stress. Among the job stress factors, payment, promotion and over loaded ground work are positively related as the same order. But, job characteristics and employee benefits & service system are not. Even though ROKAF pilots are stressed by annual requirement and night flying, and also are stressed by unfulfilled welfare, those two stress factors are not related to the turnover intention.

• 한국컴퓨터정보학회논문지
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• 제23권1호
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• pp.131-137
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• 2018

This study conducted empirical analysis on the influence of perception of organization politics of social welfare facility employee to job attitude, and based on the analysis result, it aims to suggest theoretic and political implications. For this, the study conducted survey targeting social workers working at social welfare facilities in Gwangju. 350 copies of survey were distributed,. 197 copies were retrieved and 176 copies were used in analysis after excluding 21 copies with insincere reponses. The collected data was processed through SPSS 20.0 for reliability analysis, frequency analysis, T-test, and hierarchical regression analysis. The study results are as below. This study analyzed the job exhaustion, turn over intention and causal relationship as the result variables and perception of organization politics of social workers, and analyzed the leader trust as mediating effect among the previous researches related to perception of organization politics. As for the analysis result, the perception of organization politics of social workers improve job exhaustion and turn over intention, and leader trust was confirmed to have mediating effect on relationship among the variables.

• 벤처혁신연구
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• 제5권1호
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• pp.39-58
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• 2022

본 연구에서는 서울 한 시내 면세점에 근무하고 있는 판매종사자들 323명을 대상으로 하여 그들의 감정 노동이 이직 의도에 미치는 영향을 '사회적 지지'를 통한 '행복감'의 매개된 조절 효과를 중심으로 살펴보았다. 또한 감정 노동, 이직 의도, 행복감 및 사회적 지지 등의 변인 간의 관계를 연구하고 이에 활용된 연구모형을 검증하기 위하여 SPSS 22.0과 SPSS PROCESS MACRO(V.2.16.3)을 사용하였다. 이 연구에서 도출한 몇 가지 주요 내용을 요약하면 다음과 같다. 첫째, 여러 변인 간 상관분석을 실시한 결과 감정 노동은 이직 의도와는 유의미한 정적(+)상관관계를 행복감 및 사회적 지지와는 유의미한 부적(-) 상관관계를 지니고 있음을 확인하였다. 둘째, 감정 노동과 이직 의도와의 관계에 있어서 행복감의 매개 효과를 확인하였다. 셋째, 감정 노동이 이직 의도에 영향을 미치는 과정에 있어 행복감은 매개변수의 역할을 하고 사회적 지지는 매개변수에 조절 효과를 가지고 있음을 확인할 수 있었다. 넷째, 사회적 지지의 조절 효과는 감정 노동수준이 낮을 때보다 감정 노동수준이 높을 때 더욱 큰 효과를 지니고 있음을 확인할 수 있었다. 이러한 연구 결과들을 바탕으로 연구의 시사점, 면세점 판매종사자들의 감정 노동으로 인한 이직 의도를 낮추기 위해 제언 및 연구의 한계점 등을 제시하였다.

• 유통과학연구
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• 제14권5호
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• pp.5-16
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• 2016

Purpose - This study was to empirically validate the mediating roles of psychological ownership and learning goal orientation in the relationships of managerial coaching behaviors and organizational citizenship behaviors/creative behaviors of employees. Research design, data, and methodology - A total of 270 employees in the Korean distribution industry were surveyed on-line, and the results were analyzed using confirmatory factor analysis and structural equational modeling. Results - The study confirmed prior research results that managerial coaching behaviors were related positively to employees' psychological ownership and learning goal orientation, both of which were associated positively with their organizational citizenship behaviors and creative behaviors respectively. It revealed the complete mediating effect of psychological ownership between managerial coaching and organizational citizenship behaviors and that of learning goal orientation between managerial coaching and creative behaviors. Conclusions - Psychological ownership was found to play an important role in the relationship between managerial coaching behaviors and organizational citizenship behaviors. It gives some practical implication regarding the higher turn-over intention rate of the distribution industry, in that promoting psychological ownership through managerial coaching behaviors could reduce the turn-over intention rate.

• 간호행정학회지
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• 제21권5호
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• pp.530-541
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• 2015

Purpose: This study was designed to construct a structural equation model and identify the effects and relationships of self-efficacy, career plateau, job embeddedness, organizational commitment and intent to turnover for nurses. Also, an attempt was made to derive a hypothetical model from these factors and to verify whether the model has validity as a means of explaining and anticipating turnover intention of nurses. Methods: Data were collected from six randomly selected hospitals: a university hospital located in J city, Kyungnam and five general hospitals located in two cities (cities B and C), each having 400 to 720 beds. Also, 318 nurses were surveyed. Data were analyzed using SPSS 21.0 and AMOS 18.0 program. Results: Job embeddedness and organizational commitment were identified as the most likely paths to turn over intention. Also, organizational commitment had the highest direct effect on turnover intention followed by job embeddedness and then self-efficacy, but career plateau had an indirectly effected turnover intention. Conclusion: As turnover intention was found to be greatly affected by organizational commitment and job embeddedness, methods to improve organizational commitment and job embeddedness should be actively developed to reduce turnover intention among nurses.

• 여성건강간호학회지
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• 제21권4호
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• pp.297-307
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• 2015

Purpose: This study was aimed to understand the meaning and essentials of the experience of burnout for hospital nurses with turnover intention. Methods: The design was a qualitative research of phenomenological study. Participants: Seven hospital nurses who had worked over three years and had experiences of turnover intention in a hospital with over 400 beds were included. Results: Nine meaningful themes related to burnout experiences and four theme clusters of 1) battery warning sounds almost out; 2) the player who hit the drum and double-headed drum; 3) the target flying arrow without a break; and 4) the pendulum swaying to turn over. Registered nurses (RNs) felt burnout with an overload of work and by the thought that it was illegal action for registered nurses to receive insufficient rewards for their work. RNs also experienced there were no problem solving strategies to verbal violence by patient and medical team. Conclusion: The findings show that burnout experiences for those who had turnover intention was developed from the insight that insufficient training to do work independently with over-load for nurses was not ethical. It suggests that it is necessary to rethink training systems for nursing and hospitals to relieve turnover intention.

• 근관절건강학회지
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• 제29권1호
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• pp.60-68
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• 2022

Purpose: This study aimed to investigate the changes in reality shock among new nurses and their influencing factors to identify turnover reduction methods. Methods: A total of 146 new nurses from 6 general hospitals participated in the survey. The survey data were collected from August 5 to November 10, 2015. Results: The mean scores for factors related to turn over were 2.75 for nurse practice environment, 2.84 (4point scale) for reality shock, and 3.08 (5point scale) for turnover intention. A significant difference in the impact of reality shock was observed depending on whether the nurses selected their work unit (F=6.24, p=.003) and whether they could take the possibility of holiday on the desired day at will (t=-2.57, p=.013). Changes in reality shock correlated with turnover intention, with the 'increased reality shock' group demonstrating an odds ratio of 2.37 (CI: 1.41~3.98) for turnover intention. Conclusion: The current findings indicate the need for lowering reality shock and turnover intention by considering nurses' work-related characteristics and improving their practice environments. To further study the changes in reality shock new nurses experienced, additional research is warranted while homogenizing the participants in terms of preceptorship duration and timing of independence.