• 지식경영연구
• /
• 제20권1호
• /
• pp.101-132
• /
• 2019

In order to enhance the competitiveness of tourism destinations, it is important to manage tourist products considering the characteristics of tourist destinations and the characteristics of tourists. In this study, we divided Seoul's tourism products into four parts (shopping, food, culture, and natural landscape) to explore if there are some direct connections between tourism product involvement, self-congruity, and functional congruity. The other research question is if the degree of tourism product involvement reaches a certain intensity, will the place attachment be generated and the destination satisfaction be fulfilled. The survey was the focus on the international visitors in smart city, Seoul by using the random sampling and convenience sampling and collected 250 data. Finally, we found that destination personality significantly affects both self-congruity and functional congruity. If self-congruity and functional congruity are formed, tourism product involvement will be stimulated which will finally satisfy tourists and arouse their place attachment. The implications of these findings contribute to destination marketers to develop more effective destination management.

• International Journal of Contents
• /
• 제5권3호
• /
• pp.24-32
• /
• 2009

Personal value and lifestyle have been regarded as the common factors in many studies of the destination selection. And the evaluations by visitors or tourists of certain destinations have been conducted in many respects. Based on those influential factors and measures from the review of the previous researches, this article considers the impact of residents' evaluation of the tourism resources in their own resident area on selecting destinations of their future overseas trips as well as their personal value and lifestyle. This article is aimed to reveal whether the impact exists, and if so, to what extent this impact can expand. According to the result, perception of tourism resources in residential area has impact on preferred destination, although its impact was relatively less than those of personal value and lifestyle. The more highly perceived the tourism resources are found, the more preferred tourist destination with abundant tourism attractions are. And the lowly perceived the cost of living in residential area is found, the more preferred the consumption-oriented tourist destinations are. It would be helpful for the product developers like travel agents or product marketers to know and predict the tendency of people s present evaluation of their areas and the future destination selection tendency for their trips.

• 융합경영연구
• /
• 제11권1호
• /
• pp.45-52
• /
• 2023

Purpose: The purpose of this study is to investigate the relationship between service quality, destination image, and tourist satisfaction for foreign tourists visiting Korea, and in particular, to analyze the moderating effect of psychological power in the relationship. Research design, data, and methodology: A research model was derived through existing literature research and a survey was conducted on foreign tourists visiting Korea. Structural equation model of SPSS and AMOS24.0 were used for data analysis and hypothesis testing. Results: The tourism service quality affects the image of tourist attractions. Images of tourist attractions were found to affect tourism satisfaction. It was found that the lower the psychological power, the greater the effect on the relationship between service quality and image, and the relationship between image and satisfaction. Conclusions: This study demonstrated that service quality at travel destinations is a key factor in order to enhance the image and satisfaction of Korean tourist destinations for foreigners visiting Korea. On the other hand, since the image and satisfaction level of the tourism destination vary depending on personal factors such as psychological power, it suggests that travel industry workers or researchers should develop and operate services tailored to the individual characteristics of the tourists.

• 디지털융복합연구
• /
• 제12권7호
• /
• pp.123-132
• /
• 2014

본 연구는 관광목적지의 물리적환경이 감정적 반응과 행동의도간의 영향관계를 파악하고자 했다. 부산지역의 대표적인 관광지인 해운대, 광안리, 송정을 방문한 관광객을 대상으로의 표본추출방식에 의해 설문조사를 실시하였다. 연구결과를 도출하기 위하여 선행연구를 근거로 하여 연구가설을 설정하였다. 첫째, 관광지의 물리적 환경은 관광객의 감정적 반응에 유의한 영향을 미칠 것이다. 분석 결과 편의성과 쾌적성의 물리적환경인 부정적인 감정적 반응에 유의한 영향을 미치고 있으며 매력성은 부정적인 감정에 대하여 유의한 영향관계가 형성되지 않았다. 그리고 매력성과 쾌적성은 긍정적 반응에 대하여 유의한 결과가 나타나고 있었으며 편의성은 긍정적 감정반응에 유의한 영향관계가 없었다. 둘째, 관광객의 감정적 반응은 행동의도에 유의한 영향을 미칠 것이다. 분석결과 관광객의 감정적 반응인 부정적인 감정과 긍정적인 감정은 행동의도에 대하여 유의한 영향관계를 보이고 있었다.

• 농촌계획
• /
• 제21권4호
• /
• pp.139-155
• /
• 2015

This study was conducted to effectively develop rural tourism in Korea. For the purpose, tourism that can develop with local industries and cultures together was designated as life-type tourism and development models of such tourism were reviewed based on an understanding that province-oriented tourism is necessary. An analysis of three actual cases of Japan led to following results. First, life-type tourist destinations can be developed in connection with making local areas based on their special themes, can be developed in relation to their life cultures based on their peculiar life cultures and can be developed in creative forms using characteristic environment and organizational culture of those areas. In pursuing life-type tourist attractions, it will be possible to make practical development using it with those three basic models. Second, it is important to form a flow covering the entire regions based on their own special themes, to build cyclical structure of regions and tourism and tourism and industries and to create overall conditions that can help local residents get benefits and join together, in order to develop such life-type tourist destinations. Development of life-type resort tourist destinations needs roles of practical organizations that can effectively manage them, but such organizations should be dynamic and should be distant from management of money as much as possible.

• 한국산학기술학회논문지
• /
• 제18권3호
• /
• pp.447-451
• /
• 2017

본 논문은 국가와 지방자치단체에서 개발하여 운영하고 있는 관광지관리의 문제점을 극복하고 국가와 지역경제에 기여할 수 있는 지속가능한 관광지 관리모델을 개발하고자 수행되었다. 정보통신서비스기술과 모바일 스마트 디바이스를 기반으로 제공되는 위치정보서비스를 이용하여 개별 관광지내에서의 개인의 특성-여가시간, 혼잡도, 활동성, 지출능력 등-을 기초로 하는 애플리케이션을 관광지에서 제공함으로써 개인여건에 부합하는 관광 프로그램을 제공함으로써 1차적으로 관광객의 만족도를 최적화하며, 관리측면에서 환경적 데미지를 최소화 할 수 있는 수용력수준을 유지함으로써 환경적 지속가능성을 유지할 수 있게 한다. 2차적으로 관광객의 소비활동을 통한 경제적 수익창출을 통하여 관광지의 지속가능성을 배가할 수 있으며, 유사시 발생할 수 있는 위험관리를 실시간으로 수행함으로써 안전사고를 예방할 수 있으며, 유사시 실시간으로 관광객들의 안전을 확보할 수 있다. 위치기반서비스를 이용한 관광지의 환경보존은 관리비용을 최소화 하는데 기여하게 되며, 이용자인 관광객의 만족도는 제고할 수 있다. 이는 관광지 관리비용을 최소화 하며, 지속적인 수익을 창출하여 국가와 지방자치단체의 관광지 수익목표 달성이 가능하게 되어 궁극적으로 지속가능한 관광지 운영모델로 정립될 수 있다.

• 디지털산업정보학회논문지
• /
• 제8권1호
• /
• pp.207-220
• /
• 2012

The goal of the information system in tourism, like that of general information systems, is to create users' information needs so that the users continuously revisit the information system and retrieve the information on a regular basis. However, unlike any other information systems, the primary objective of the tourism information system is to attract tourists to the tourist sites rather than to create the users' needs for their future revisits to the information system. The tourism information system is therefore more closely related to tourists' overall tourism destination image towards the tourism destination. In this respect, the evaluation of the tourism information system should be based on tourists' overall tourism destination image towards the sites. This study examines how tourists' overall tourism destination image towards the sites affect the evaluation of the tourism information system. Specifically, I employ the tourism information system provided by Sokcho and Delone and Mclean(2003)'s the Information System Success Model in order to investigate this research question.

• 융합경영연구
• /
• 제12권4호
• /
• pp.87-99
• /
• 2024

Purpose: This research examines the elements that affect Chinese tourists' trip experiences and behaviors in Japan and South Korea, focusing on destination image, digital engagement, and sustainability practices awareness. Research design, data and methodology: Data were collected from 414 Chinese tourists through an online survey and analyzed conduct confirmatory factor analysis and structural equation modeling. Findings indicate a positive destination image significantly influences revisit intention but not travel satisfaction. Travel satisfaction positively affects revisit intention, while digital engagement and sustainability practices awareness both enhance travel satisfaction. Results: The results highlight the importance of leveraging digital engagement and promoting sustainability practices to boost satisfaction and repeat visits. Conclusions: The study provides practical insights for tourism stakeholders to develop targeted strategies, emphasizing customer service, sustainable practices.

• 디지털융복합연구
• /
• 제11권7호
• /
• pp.51-57
• /
• 2013

본 논문은 인천 차이나타운의 지속발전을 위한 리모델링 방향을 제시할 필요성 측면에서 다양한 이해관계자들 즉, 관광객, 거주민, 지역상인의 관광지 발전방향에 대한 관심 비교를 통하여 관광시설 확충 우선순위를 도출하는데 그 목적이 있다. 설문조사에서 편의 숙박 문화시설에 대한 이해관계자들의 만족도와 인천 차이나타운의 발전방향에 대해 3자 비교를 하였으며, 그 외 건축규제, 추진된 사업 만족도, 필요 도입시설은 거주민과 상인을 대상으로 비교 분석하였다. 분석결과 편의시설 및 문화시설이 우선적으로 확충되어야 하며, 관광객 측면에서 관광중심의 발전방향이 우선시 되었으며 상인 및 거주자 입장에서는 역사 문화 중심의 발전방향이 우선시되어 관광지 리모델링에 대한 방향에서 차이가 나타났다.

• 융합경영연구
• /
• 제11권2호
• /
• pp.47-55
• /
• 2023

Purpose: The purpose of this study is to investigate the relationship between product characteristics, product preference and purchase intention for Mongolian tourists visiting Korea, and in particular, to analyze the moderating effect of product involvement and tourist image in the relationship between product characteristics and purchase intention. Research design, data, and methodology: A research model was derived through existing literature research and a survey was conducted on Mongolian tourists visiting Korea. SPSS and AMOS24.0 were used for data analysis and hypothesis testing. Results: The tourism product characteristics affect the product preference and purchase intention. Tourist image and involvement have moderating effects between product preference and purchased intention. Conclusions: This study demonstrated that product characteristics at travel destinations is a key factor in order to enhance the product preference and purchase intention for foreigners visiting Korea. On the other hand, since the purchase intention of the tourism destination vary depending on tourist image and involvement, it suggests that travel industry practitioners or researchers should try to various efforts to enhance the factors which affect the involvement or the tourists or image of the tourist site.