• Journal of Internet Computing and Services
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• v.16 no.4
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• pp.71-81
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• 2015

With the increasing influence of online media, company websites have become important communication channels between companies and customers. Companies use their websites as a marketing tool for a variety of purposes, including enhancing their image and selling products or services. Many researchers have examined the criteria, methods, and tools for website evaluation, but most have focused on usability. Prior content analyses have focused not on text content but on website components, an approach likely to produce subjective evaluations. This study attempts to objectively evaluate company websites by utilizing text mining. We analyze the usefulness of company websites by presenting visualized outputs from a business perspective, allowing practitioners to easily understand the results of the website evaluation and use them in decision making. To demonstrate our method empirically, we selected a company with a number of affiliates in Korea and analyzed the text content of their websites to assess their usefulness using natural language processing and graphics packages in R. Practitioners can easily employ our objective evaluation method, and researchers can use it to gain a new perspective on website evaluation.

• Korean Journal of Childcare and Education
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• v.16 no.6
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• pp.253-272
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• 2020

Objective: This study aimed to analyze the counseling contents of daycare center teachers by using text mining and semantic network analysis methods to find the necessary support directions for daycare teachers and to improve the quality of child-care. Methods: Five hundred thirteen cases of counseling recorded on the open bulletin board of online counseling (Naver Bands for Nursery Teacher Counseling) were collected, and frequency analysis, centrality solidarity analysis, and machine learning-based topic analysis were conducted using the NetMiner4.3 program. Results: First, 'teacher-to-child ratio' was highest in the frequency. Second, 'colleagues' were all high in all centrality analysis. Third, machine learning-based topical analysis shows that the topics were categorized as subjects about 'childcare and education', 'working environment that supports professional development' and 'working condition', and among them, 'first-time teacher concerns' accounted for 44% of the total counseling content. Conclusion/Implications: This study implied that it is necessary to provide high-quality child-care and education to infants by lowering the 'teacher-to-child ratio', and a systematic program is needed to help improve effective communication skills in interpersonal relationships such as between parents, fellow teachers, and principals. In addition, self-development and efforts to improve teachers expertise should be prioritized in order to improve infant care quality and quality of teachers.

• Korea Trade Review
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• v.47 no.4
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• pp.137-159
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• 2022

This study aims to analyze international trade papers published in Korea during the past 2002-2022 years. Through this study, it is possible to understand the main subject and direction of research in Korea's international trade field. As the research mythologies, this study uses the big data analysis such as the text mining and Social Network Analysis such as frequency analysis, several centrality analysis, and topic analysis. After analyzing the empirical results, the frequency of key word is very high in trade, export, tariff, market, industry, and the performance of firm. However, there has been a tendency to include logistics, e-business, value and chain, and innovation over the time. The degree and closeness centrality analyses also show that the higher frequency key words also have been higher in the degree and closeness centrality. In contrast, the order of eigenvector centrality seems to be different from those of the degree and closeness centrality. The ego network shows the density of business, sale, exchange, and integration appears to be high in order unlike the frequency analysis. The topic analysis shows that the export, trade, tariff, logstics, innovation, industry, value, and chain seem to have high the probabilities of included in several topics.

• The Journal of Information Systems
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• v.28 no.2
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• pp.153-179
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• 2019

Purpose This study collects the issues about work-life balance in Korea and United States and suggests the specific plans for work-life balance by the comparison and analysis. The objective of this study is to contribute to the improvement of people's life quality by understanding the concept of work-life balance that has become the issue recently and offering the detailed plans to be considered in respect of individual, corporate and governmental level for society of work-life balance. Design/methodology/approach This study collects work-life balance related issues through recruit sites in Korea and United States, compares and analyzes the collected data from the results of three text mining techniques such as LDA topic modeling, term frequency analysis and keyword extraction analysis. Findings According to the text mining results, this study shows that it is important to build corporate culture that support work-life balance in free organizational atmosphere especially in Korea. It also appears that there are the differences against whether work-life balance can be achieved and recognition and satisfaction about work-life balance along type of company or sort of working. In case of United States, it shows that it is important for them to work more efficiently by raising teamwork level among team members who work together as well as the role of the leaders who lead the teams in the organization. It is also significant for the company to provide their employees with the opportunity of education and training that enables them to improve their individual capability or skill. Furthermore, it suggests the roles of individuals, company and government and specific plans based on the analysis of text mining results in both countries.

• Journal of KIBIM
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• v.13 no.3
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• pp.39-47
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• 2023

This study aims to introduce a model for enhancing community well-being through the utilization of public open data. To objectively assess abstract notions of residential satisfaction, text data from complaints is analyzed. By leveraging accessible public data, costs related to data collection are minimized. Initially, relevant text data containing civic complaints is collected and refined by removing extraneous information. This processed data is then combined with meaningful datasets and subjected to topic modeling, a text mining technique. The insights derived are visualized using Geographic Information System (GIS) and Application Programming Interface (API) data. The efficacy of this analytical model was demonstrated in the Godeok/Gangil area. The proposed methodology allows for comprehensive analysis across time, space, and categories. This flexible approach involves incorporating specific public open data as needed, all within the overarching framework.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.41 no.4
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• pp.131-137
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• 2018

People write reviews of numerous products or services on the Internet, in their blogs or community bulletin boards. These unstructured data contain important emotions and opinions about the author's product or service, which can provide important information for future product design or marketing. However, this text-based information cannot be evaluated quantitatively, and thus they are difficult to apply to mathematical models or optimization problems for product design and improvement. Therefore, this study proposes a method to quantitatively extract user's opinion or preference about a specific product or service by utilizing a lot of text-based information existing on the Internet or online. The extracted unstructured text information is decomposed into basic unit words, and positive rate is evaluated by using existing emotional dictionaries and additional lists proposed in this study. This can be a way to effectively utilize unstructured text data, which is being generated and stored in vast quantities, in product or service design. Finally, to verify the effectiveness of the proposed method, a case study was conducted using movie review data retrieved from a portal website. By comparing the positive rates calculated by the proposed framework with user ratings for movies, a guideline on text mining based evaluation of unstructured data is provided.

• Human Ecology Research
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• v.59 no.1
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• pp.23-43
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• 2021

This study looked through the text mining analysis to check the status of the virtual assistant service, and explore the needs of consumers, and present consumer-oriented directions. Trendup 4.0 was used to analyze the keywords of AI services in Online News and social media from 2016 to 2020. The R program was used to collect consumer comment data and implement Topic Modeling analysis. According to the analysis, the number of mentions of AI services in mass media and social media has steadily increased. The Sentimental Analysis showed consumers were feeling positive about AI services in terms of useful and convenient functional and emotional aspects such as pleasure and interest. However, consumers were also experiencing complexity and difficulty with AI services and had concerns and fears about the use of AI services in the early stages of their introduction. The results of the consumer review analysis showed that there were topics(Technical Requirements) related to technology and the access process for the AI services to be provided, and topics (Consumer Request) expressed negative feelings about AI services, and topics(Consumer Life Support Area) about specific functions in the use of AI services. Text mining analysis enable this study to confirm consumer expectations or concerns about AI service, and to examine areas of service support that consumers experienced. The review data on each platform also revealed that the potential needs of consumers could be met by expanding the scope of support services and applying platform-specific strengths to provide differentiated services.

• KIPS Transactions on Software and Data Engineering
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• v.3 no.9
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• pp.355-360
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• 2014

Forecasting of emerging technology plays important roles in business strategy and R&D investment. There are various ways for technology forecasting including patent analysis. Qualitative analysis methods through experts' evaluations and opinions have been mainly used for technology forecasting using patents. However qualitative methods do not assure objectivity of analysis results and requires high cost and long time. To make up for the weaknesses, we are able to analyze patent data quantitatively and statistically by using text mining technique. In this paper, we suggest a new method of technology forecasting using text mining and ARIMA analysis.

• Journal of the Korean Society of Safety
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• v.37 no.3
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• pp.9-15
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• 2022

The analysis of the causes of accidents in workplaces where machines and tools are used is essential to improve the effectiveness and efficiency of safety prevention policies in places of employment in Korea. The causes of workplace accidents are not fully understood mainly due to difficulties in analyzing available descriptive information. This study focuses on the automated accident cause analysis in workplaces based on the accident abstracts found in industrial accident reports written in an unstructured descriptive format. The method proposed in this paper is based on text data mining and uses the keyword search function of Excel software to automate the analysis. The analysis results indicate that the primary reason for the frequency of accidents is related to technical aspects at a stage in which dangerous situations occur in the workplace. Accidents due to managerial causes are typically observed when danger exists in the workplace; however, managerial actions play a more important role in reducing accident severity. A small company tends to use unsafe machines and devices, leading to further accidents due to technical causes, whereas managerial causes are more conspicuous as the company grows. To preclude the occurrence of accidents due to inadequate knowledge, the implementation of safety management and the provision of safety education to elderly workers at the early stage of their employment are particularly important for small companies with less than 100 workers.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.46 no.spc
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• pp.1-8
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• 2023

To investigate the national science and technology policy direction in the field of construction machinery, an analysis was conducted on projects selected as national research and development (R&D) initiatives by the government. Assuming that the project titles contain key keywords, text mining was employed to substantiate this assumption. Project information data spanning nine years from 2014 to 2022 was collected through the National Science & Technology Information Service (NTIS). To observe changes over time, the years were divided into three-year sections. To analyze research trends efficiently, keywords were categorized into groups: 'equipment,' 'smart,' and 'eco-friendly.' Based on the collected data, keyword frequency analysis, N-gram analysis, and topic modeling were performed. The research findings indicate that domestic government R&D in the construction machinery field primarily focuses on smart-related research and development. Specifically, investments in monitoring systems and autonomous operation technologies are increasing. This study holds significance in analyzing objective research trends through the utilization of big data analysis techniques and is expected to contribute to future research and development planning, strategic formulation, and project management.