• Title/Summary/Keyword: Tacit Knowledge

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A Methodology of Implementing the Business Process-based Knowledge Management System and its Case Study (BPM 기반의 KMS 통합 구축 방안 및 적용사례: 'H'중공업 영업 및 견적업무 프로세스를 중심으로)

  • Kim, Tae-Chul;Jang, Gil-Sang
    • The Journal of Information Systems
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    • v.18 no.3
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    • pp.299-326
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    • 2009
  • R In today's competitive and global business management, Concern of an enterprise is to strengthen the core competency and improve it's internal business process. Therefore, Interest in BPM(Business Process Management) has grown rapidly. BPM is recognized as best solution to meet the needs of organizations that seek the cost down, integration of information, reducing of risk, improvement of productivity. In the past, the company have usually made huge investments in knowledge management systems which are based on repository keeping tacit knowledge. But this paper shows feasibility of implementation of business process-based knowledge management system that could link knowledge with business process. From an academic point of view, Although There could be several ways to build the business process-based KMS. In this paper, when BPM project and KMS project were started at the same time, the way of how to provide workers with task-related knowledge was discussed. As an case study, an estimate process of H company was analyzed and process modelling was carried out and conceptional architecture framework was depicted.

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지식경영의 실천 : LG-EDS시스템

  • Park, Gyeong
    • Proceedings of the Korea Society of Information Technology Applications Conference
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    • 2001.05a
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    • pp.37.1-38
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    • 2001
  • 지식경영(KM)은 기존의 여타 혁신활동과는 달리 조직문화 및 제도의 변화를 기반으로 하여 새로운 지식이 창출, 공유, 활용되도록 하자는 한 차원 발전된 개념임. 따라서, 지식경영의 추진은 필연적으로 기업의 총체적 변화를 요구하게 되고 이것을 뒷받침하기 위한 프로세스의 변화 및 정보시스템의 구축, 변화관리 등이 필요하게 됨. 금일 강의에서는 LG-EDS시스템이 지식경영 도입과 실행을 위해 구체적으로 어떤 활동을 전개하였고 이를 통해 어떤 변화를 이루었는지에 대해 소개하고 그간의 경험으로부터 얻게 된 know-how 등의 암묵적 지식(Tacit Knowledge)\`을 공유코자 함.

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An Empirical Analysis of the Effects of Information Technology on Knowledge Management Activity and Performance (정보기술이 지식경영활동과 성과에 미치는 효과에 대한 실증분석)

  • Choi, Eunsoo;Lee, Yooncheol
    • Knowledge Management Research
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    • v.10 no.3
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    • pp.51-80
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    • 2009
  • The purpose of this study is to empirically analyze the impact that occurs when Korean organizations make practical use of various information technology tools and systems in the knowledge management process, such as sharing, learning and creating knowledge. Such a process is usually made through online and offline knowledge management activities. This paper also verifies how the externalization of tacit knowledge, and the internalization of explicit knowledge via the Internet and offline socialization activities have altered the mechanisms of knowledge transfers inside organizations. For the research, a survey was conducted on the satisfaction and usability levels of information technology, and the impact of IT usage on the results of knowledge management activities and knowledge transfers. 622 Korean organizations were surveyed, including major listed firms and public organizations. The results were examined as an online/offline integration process using SECI's Model proposed by Nonaka (1994, 1995). The analysis shows that information technology satisfaction and the usage of information technology help accelerate the pace of the knowledge flow and amplify the volume of the knowledge transfer by boosting the externalization and internalization processes-also known as knowledge management activities. However. there is no distinct correlation between information technology and socialization, an offline knowledge transferal activity. In particular, the quality of knowledge-an end result of knowledge transfer-does not improve merely by the externalization of online knowledge and instead requires the internalization of knowledge processes. Above all, the research reveals that offline socialization processes vastly contribute to the improvement of knowledge quality. This paper suggests that in order to ensure a transfer of quality knowledge, an organization or a company should focus on the use of information technology rather than the satisfaction level of information technology, and that knowledge transfers via the Internet has limitations in creating high quality of knowledge. For an organization to ensure the transfer of high-quality knowledge, the organization should not entirely hinge the transfer of knowledge online, as it is essential to have an offline method-a form of socialization such as a 'community of practice.'

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Workplace Learning as a Broadcasting Job Training for the College Students (방송 실무교육으로서의 일터학습 사례 연구)

  • Oh, Meeyoung
    • The Journal of the Korea Contents Association
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    • v.12 no.12
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    • pp.823-833
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    • 2012
  • Workplace learning is actually vastly underutilized as of yet even though it is necessary preparation course for the skilled broadcasting people. This paper pays attentions to the workplace learning that carried out by the college students as a class activity to find the way to get a desirable result for the job training. Data obtained from the focus group discussion comprised of 14 college students majoring broadcasting. Based on the results of the discussion, it finds that students faced detailed broadcasting environments let them adjust to and realize the position and role of contents providers who are struggling to survive competitive period. The students experienced informal learning reached to the tacit knowledge - including interview skill, camera and editing details, news framing, and interpersonal relationships - through a various routes such as mistakes, feedbacks, competitions and imitations while they practiced in the workplace. From these findings, this paper can conclude that the lecturers who are leading job training courses need to be concerned and utilize workplace learning actively.

Microphotographs and the Invisible Method of Specimen Preparation (현미경 사진, 그리고 감추어진 방법)

  • Sung, Han-Ah
    • Journal of Science and Technology Studies
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    • v.11 no.2
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    • pp.67-96
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    • 2011
  • Studies in scientific visualization have disclosed a visual chain among many scientific visualizations, which starts from the photographs that have many details to diagrams that enable scientists to make specific claims due to their abstract characters. Located at both ends of the visual chain, photographs and diagrams are regarded as being different kinds and having different characteristics. The photographs - or microphotographs to be precise - that this paper discusses, however, had been removed of unnecessary details and were prepared with carful attention to illustrative functions that diagrams usually perform. Following microphotographic changes in a Korean laboratory, this article shows that the knowledge of specimen preparation was transmitted from an American leading group to the Korean laboratory through a direct contact, and that with this, the technique of taking microphotographs of the laboratory was much improved. The specimen preparation method is, however, a tacit knowledge that is invisible in both group's papers. This article argues that the method of specimen preparation is the driving force that made the microphotographs act like carefully prepared diagrams and acquire objectivity.

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A Study on the Impact of Knowledge Management Activities on Business Performance in the Sales Organization of ICT Companies (ICT 기업의 영업조직에서 지식경영 활동이 경영성과에 미치는 영향 연구)

  • Ok-Hyun Yu;Sun-Jung Yoon;Jong-Hyen Seo
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.47 no.1
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    • pp.28-40
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    • 2024
  • Maintaining the permanence of a company in the current rapidly changing business environment is not an easy task. Rather, the lifespan of a company can be said to be gradually decreasing. As such, the author of this paper, which describes the current market environment, is the sales organization of a large company. While leading the company, I thought about how to overcome the rapidly changing market and create an organization that continues to grow. As a result, I succeeded in creating an organization that continued to grow over the past two years, and the main activity of this result was the use of sales computer. It was clear that it was an information sharing activity. This can be said to be a result of proving that a series of activities to create and share information is important for the sales organization of ICT companies to actively respond to the rapidly changing market environment. Therefore, this study attempted to examine the relationship between knowledge management and business performance in the sales field of ICT companies, which has not been covered so far. Knowledge management is a four-stage activity from a process perspective, divided into knowledge creation, knowledge storage, knowledge transfer, and knowledge utilization. did. As a result of the study, first, knowledge management activities, such as knowledge creation and knowledge storage, were found to have a significant impact on financial performance. Second, knowledge management activities such as knowledge creation, knowledge storage, knowledge transfer, and knowledge utilization were all found to have an impact on non-financial performance. In the end, this study confirmed that efforts to turn tacit knowledge into knowledge in order to respond to the ever-changing ICT market are ultimately an important factor in growing a company.

A Study on the Development of Effective Regional IT Cluster (효과적인 지역IT 클러스터의 구축방안에 관한 연구)

  • Kim, Hee-Dae;Yoo, Sang-Jin;Kim, Kap-Sik
    • Information Systems Review
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    • v.5 no.2
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    • pp.241-256
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    • 2003
  • This empirical study is to explain critical success factors for building effective regional IT cluster from the literature reviews which have some limitations, and is to suggest new key factors from the views of Regional Innovation System and Sectoral Systems of Innovation. For building successful cluster, the new key factors not only stress on regional networks, the spill-over of tacit knowledge through learning by interacting, institutions which contain regional custom, norms, established practices, culture, and characteristics from the Regional Innovation System, but also emphasize on heterogeneous agents who are interacting by each others from Sectoral Systems of Innovation. From these factors we suggest some strategies for building effective "Daegu IT Cluster" as following; making characterized IT brands which are selected and concentrated based on regional and IT sectoral characteristics, strengthening learning competence of tacit knowledge built in multiple heterogeneous agents network, establishing strong agent networks which are composed of universities, companies, institutes and government, and sharing the institution of mind-opening culture in order to correspond with environmental changes and link to other industrial clusters. By putting above strategies in force, the compatabilities of Daegu region are reinforced. Tacit knowledges spill over and the regional innovation competence are accumulated. Also IT cluster plays core role of employment in Daegu for long term. Especially, "Daegu IT Cluster" changes city's image from medium and small manufacturing city to new industrial city based on high technologies.

The Influence Factor of Integration of Information System Knowledge Management and Information Technology (지식경영의 인식도와 정보기술 활용도가 정보시스템의 통합과 경영성과에 미치는 영향에 관한 연구)

  • 김상진;박용재
    • The Journal of Information Systems
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    • v.11 no.1
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    • pp.29-49
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    • 2002
  • Recently the paradigm of business management has changed. The businesses have restored to ERP or BPR to integrate their information system. But now they are trying to find out a new competitiveness in tacit knowledge of individuals. The creative company has come to put much weigh on the value of their employee′s "non-patternized" knowledge. And this trend has seen a development into a theory of knowledge management in which "non-patternized" knowledge, along with explicit knowledge, is also considered as a source of competitiveness. With the hypothesis that the recognition of the knowledge management and the utilization of the information technology will have influence on the integration of the integrating the information system information system into a new phase, this study carries out a research on the effects of knowledge management and information technology on management achievement. According to this study the distribution of knowledge has an effect on the integration of information system and management achievement. The asset of knowledge, however, has little effect on them. This means that the recognition of the asset of knowledge alone can't affect the management achievement, but when combined with the recognition of the distribution of knowledge, it can have influence on the management achievement. Thus, a company has to enhance the recognition of the distribution of knowledge. And with this, a company can have a business management based on management achievement and the integration of information system utilizing information technology and the recognition of knowledge management. A company has to promote it business achievement by integrating the information system utilizing information technology and recognizing knowledge management.

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A Study on Models of Graduate Courses in Governmental Research Institutes (출연(연) 단설대학원 운영모델 연구)

  • 김갑수;김전식;김정흠;이규호;이병민;조붕제;현병환
    • Journal of Korea Technology Innovation Society
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    • v.1 no.2
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    • pp.165-180
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    • 1998
  • This study suggests a new concept for the improvement of productivity and innovativeness of governmental research institutes(GRIs) : GRIs can also accomodate a special graduate course. Through the combination of educational function and research activities, the explict and tacit knowledge made by GRIs could be efficiently diffused to other sectors of national innovation system, especially industries. This study suggests three different models of graduate courses : independent course in each GRI, joint course by several GRIs, and joint course linking GRIs and university.

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Rolling Process Automation For Uniform Thickness of Dough Sheet of Ramen Noddles (라면 면대의 균일한 두께를 위한 압연공정 자동화)

  • Yoo, Dong-Sang;Yoo, Byung-Kook
    • Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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    • v.26 no.11
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    • pp.97-103
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    • 2012
  • The basic processing unit for instant ramen noodles includes mixing, rolling, boiling, frying, cooling, and packing processes. For uniform thickness of dough sheets in rolling process, the roll-gap in rolling process needs to keep uniform thickness of flour sheets in spite of different kinds of raw materials. In this paper, we have developed a roll gap adjustment system using a PLC (Programmable Logic Controller) with a touch panel and an AC servo-mechanism to make dough sheets with a good gluten starch-network structure and uniform thickness and to contribute to process standardization by transferring from tacit knowledge of skilled workers to explicit knowledge. The developed system can adjust the roll gap in units of 0.01mm and correspond to various product items which have different thickness specification by recalling the presetting values of the desired thickness from database.