• Journal of the Korean Data and Information Science Society
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• v.22 no.2
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• pp.323-333
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• 2011

Recently, Electronic Data Interchange (EDI) systems are widely used. Many organizations exchange the documents by using EDI, and EDI is used in various industries such as physical distribution, export and import business, custom, and medical care. However, there have been little attempt to empirically investigate the success factors of EDI system. In this paper, we identify the influencing factors which determine the success of typical information system and then suggest the additional factors characterized to the EDI system. Our research model, mainly based on the system success model, is tested by analyzing the empirical data acquired from the companies in the medical industry. As a result, the system quality, information quality, service quality, and the perceived sacrifice turned out to be significant to the success of EDI system while data security does not. The result of this research is likely to help providing useful guidelines for the successful EDI implementations.

• The Journal of Korean Association of Computer Education
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• v.17 no.1
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• pp.83-96
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• 2014

This study is to identify which variables have influence on establishing successful Integrated Information Systems and relationships among these variables and to find a success model and success variables in establishing Integrated Information Systems in Korean universities. Precedent studies and other studies related to this study were reviewed and on the basis of these reviews, success variables were found to establish Integrated Information System. As for the research method, questionnaires were applied for employees working in universities and junior colleges. In order to verify influence relationships among success variables, a regression analysis was conducted. As a result, success variables for establishing Integrated Information Systems include organizational support, user support, development support, system quality, information quality, use, and net benefits. By identifying relationships among these variables, a success model was presented.

• Journal of the Korea Society of Computer and Information
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• v.10 no.4 s.36
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• pp.315-336
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• 2005

The purpose of this study is to derive critical success factors for ERP system implementation by integrating managerial, technical, human resource and organizational culture factors which have been proposed as influencing factors for the performance of ERP system implementation in previous studies. The main results of this study are as follows. First, it derives 33 success factors through comprehensive review of various factors which may affect ERP system implementation performance, and categorizes them into one of three stages : preparation stage, implement stage, and settle-down and stabilization stage. Second, this study tests whether there are different correlations or not between the success factors of each ERP system implementation stage and ERP system implementation performance depending upon the strategies of ERP system implementation. As a result, it is shown that some of success factors have significantly different correlations with performance variables in accordance with BPR implementation timing.

• International Journal of Computer Science & Network Security
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• v.22 no.3
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• pp.77-88
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• 2022

In response to the significant COVID-19 outbreak, countries have enforced the use of E-learning systems as an alternative to traditional learning; to contain the virus and minimize the infection rate while maintaining the continuity of the learning experience. However, the effective adoption of E-learning systems requires a well-understanding of critical factors, especially in times of crisis. In this regard, this study intends to assess the success of the E-learning system adoption by Higher Education Institutions (HEIs) during the crisis of COVID-19 by utilizing the Information Systems Success (ISS) model. This study's adopted model consists of nine interdependent dimensions, namely: Technical System Quality, Information Quality, Service Quality, Learner Quality, Perceived Satisfaction, Perceived Usefulness, System Use, Intention to Use, and System Success. An electronic survey was distributed among higher education students from different universities in Saudi Arabia to explore each model's dimension. Structural Equation Modeling (SEM) has been applied via SmartPLS software to test the causal relationships between dimensions. This study's main results revealed that students' Service Quality, Learner Quality, and the Intention to Use by students are essential drives for E-learning System Use during the Covid-19 pandemic. Meanwhile, the Intention to Use the system is significantly influenced by Perceived Satisfaction and Perceived Usefulness dimensions. Further, Perceived Satisfaction, Perceived Usefulness, and System Use are interdependent, and all three have a significant positive impact on E-learning System Success.

• Health Policy and Management
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• v.10 no.2
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• pp.78-102
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• 2000

Factors influencing the success or failure of information systems9IS) have been discussed in many literes. However, little thertical development or empirical research has examined effectiveness of information systems in health center. This study evaluates several model that contribute to IS success in bealth center. In this study, we propose a process model that exhibits several variables influence one after another. These can be classified into six different dimensions. These inclube system aspect, invidual effect. The system aspect is classified by system quality, information quality and service quality. On individual and organizational aspect, this study uses computer self-efficacy and support of top management. The results of this study are as follows: according to multiple regression analysis of user satisfaction, information quality and support of top management are statistically significant influence on user satisfaction. System quality and service quality are a partially significant influence on user satisfaction. Hypothesis 5, proposing that computer self-efficacy would relate positively to user satisfaction, ws not supported by the questionnaire results. Based on these results, information quality and support of top management are very important variables for IS success.

• The Journal of Information Systems
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• v.15 no.4
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• pp.171-188
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• 2006

Information technology and the Internet have had a dramatic effect on education method and individual life. Universities and companies we making large investments in e-Learning applications but are hard to pressed to evaluate the success of their e-Learning systems. e-Learning can be seen as not only one of Internet based information systems which can provide education services but also one of teaching-teaming methods which can implement self-directed teaming. This paper tests the updated model of information system success proposed by Delone and McLean using a field study of a e-Learning. The five dimensions - information quality, system quality, service quality, user satisfaction, net benefit - of the updated model are parsimonious framework for organizing the e-learning success metrics identified in the literature. Questionaires are collected from 107 students who are enrolling a e-learning class using online survey. The model is tested using SPSS and LISREL. The results show that information quality and service quality are significant predictors of user satisfaction with the e-Learning system but system quality is not. Also user satisfaction is found to be a strong predictor of the learning performance. This strong association between user satisfaction and teaming performance suggests that user satisfaction may serve as a valid surrogate for teaming performance. Empirical testing of the updated DeLone & McLean model should therefore be extended to cover a wider variety of systems.

• Journal of the Korea Safety Management & Science
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• v.2 no.4
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• pp.71-90
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• 2000

This study proposes strategical, practical guide to build up ERP system through several case studies to large company and comparative analysis of success and fail factors. Key words in paper .is in summary of previous BPR and ERP studies, try to clarify relationship between BPR and ERP, derivative seeking of practical key success factors through several real cases studies to build up ERP system which is in-house development or customization of commercial package.

• Asia pacific journal of information systems
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• v.10 no.3
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• pp.41-59
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• 2000

The role of information systems(IS) is far more important in business operations today. Managers recognize information as a major resource of the organization, and non-expert end users positively participate in information system development processes. This phenomenon is considered user-led information system development(ULD), where users define the information requirements, oversee system testing, manage system development, and lead the overall project. Based on a socio-technical approach, this study examines the impact of ULD on IS success. This paper also investigates the moderating effects of various contextual factors on the relationships between ULD and the success. The questionnaire was developed and the data was collected from the end users who participated in implementing ERP systems. The results showed that ULD positively affects the success. For the moderating variables, IT complexity was found to have a strong effect on the relationship between ULD and the success while business complexity and top management support have partial effects. Surprisingly, resource adequacy was not found to have the effect. This study provides academia and practitioners with a number of implications and guidelines regarding why and when to introduce ULD in their IS development initiatives.

• The Journal of Information Technology and Database
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• v.3 no.2
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• pp.97-118
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• 1996

Information systems quality engineering is one of the most problematic areas in practice and research, and needs cooperative efforts between practice and theory [Glass, 1996]. A model for evaluating the quality of system development process and ensuing success is proposed based on information processing theory of project unit design. A nomological net among a set of quality variables is identified from prior research in the areas of organization science, software engineering, and management information systems. More specifically, system development success was modelled as a function of project complexity, system development modelling environment, user participation, project unit structure, resource availability, and the level of iterative nature of development methodology. Based on the model developed from the information processing theory of project unit design in organization science. appropriate quality metrics for each variable in the proposed model are matched. In this way, a framework of relevant systems development and success quality metrics for controlling systems development processes and ensuing success is proposed. The causal relationships among the constructs in the proposed model are proposed as future empirical research for academicians and as managerial tools for quality managers. The framework and propositions help quality manager to select more parsimonious quality metrics for controlling information systems development processes and project success in an integrated way. Also this model can be utilized for evaluating software quality assurance programmes, which are developed and marketed by many vendors.

• Journal of Information Technology Services
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• v.18 no.2
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• pp.75-96
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• 2019

These days, many companies use information systems as a basis for organizational management activities and as an important component of sustainable management. Thus, securing and operating a high-quality information system that can improve the efficiency of business processes is a large part of corporate competitiveness. In order to get such a critical information system, it is only possible to successfully carry out the project. Various attempts and studies have been undertaken to increase the success rate of the project. However, the reality is that the success rate is still not getting much better. In this study, the concept of quality of service, which has long been actively studied in marketing area, was applied as a new factor to enhance the project's success. In this study, project performance activities were defined as the act of providing services. A survey of 164 valid collection data was analyzed. The analysis used SPSS 23. Four process quality factors (customer participation, customer response, knowledge and skills, reliability) and 21 metrics were derived. Through this research, I hope to be the starting point of applying process quality concept as a new breakthrough to increase success rate of project.