• Title/Summary/Keyword: System Success

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An Empirical Study on Success Model of the Introduction of Responsible Supervision of Information Systems (정보시스템 책임감리 도입의 성공모델에 관한 실증연구)

  • Kim, Young-Ho;Kim, Jong-Bae
    • Journal of Information Technology Services
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    • v.11 no.4
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    • pp.39-50
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    • 2012
  • With the obligation of information system supervision and an increase in supervision demands, the quality improvement in information system supervision has been of significance, and the supervision system has been enhanced in the way of preventing information systems from being poorly established. In the meantime, recently the supervision industry has received administrative punishment due to violation of supervision guidelines and false reports. As a result, the introduction of the responsible supervision of information systems to strengthen the rights and duties of supervisors and supervision corporations has been discussed by supervision corporations. Therefore, this work was intended to propose success factors to introduce responsible supervision in the information system supervision sector, and thereby contribute to the introduction of responsible supervision system that plays a successful role in preventing poor supervision and establishing information system business. The success factors of the responsible supervision of information systems, proposed in this work, were categorized into legal system, standardization of supervision work, those concerned with supervision. And, detailed success factors of each category were proposed, and on the basis of that, the success model to introduce responsible supervision successfully was proposed.

An Empirical Study related to the Change of Perceptual Level of Key Success Factors over e-Business System Life Cycle (e-비즈니스시스템 수명주기에 따른 핵심성공요인 중요도 인식변화 실증연구)

  • Park, Gi-Ho;Song, Gyeong-Seok
    • 한국디지털정책학회:학술대회논문집
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    • 2005.11a
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    • pp.143-161
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    • 2005
  • The e-business strategies ultimately pursue creating the maximal value for customers through the competitive advantages and business opportunities newly created on the basis of information technologies. For the realization of e-business strategies, the successful implementation and operation of e-business system must be the crucial activities in and out of an organization. Therefore, in physical world, there were lots of interests that what kind of key factors can lead the success of e-business system. Moreover, in the field of academia also, there have been many research results for investigating and finding out the key success factors for e-business system. However, the perceptual level of the significance of key success factors that organization members perceive can be changed over each phase of system life cycle such phases as introduction, growth, maturity, and decline. This study investigated that there might be significant differences in the perceptual level regarding importance of success factors among phases of system life cycle.

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Perceptual Change in the Importance of Key Success Factors over the Cross Functional Business System Life Cycle (기능간 정보시스템의 라이프사이클과 성공요인 인식변화)

  • Park, Gi-Ho
    • Proceedings of the Korea Association of Information Systems Conference
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    • 2005.12a
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    • pp.171-184
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    • 2005
  • The e-business strategies ultimately Pursue creating the maximal value for customers through the competitive advantages and business opportunities newly created on the basis of information technologies. For the realization of e-business strategies, the successful implementation and operation of e-business system must be the crucial activities in and out of an organization. Therefore, in physical world, there were lots of interests that what kind of key factors can lead the success of e-business system. Moreover, in the field of academia also, there have been many research results for investigating and finding out the key success factors for e-business system. However, the perceptual level of the significance of key success factors that organization members perceive can be changed over each phase of system life cycle such phases as introduction, growth, maturity, and decline. This study investigated that there might be significant differences in the perceptual level regarding importance of success factors among phases of system life cycle.

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A Study on Critical Success Factors in Implementing Military Hospital Information Systems (군 병원정보시스템 구현의 중요성공요인 분석 연구)

  • Kim, Jun-Woo;Kim, Seoung-Ki;Jeon, Dong-Jin
    • Asia pacific journal of information systems
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    • v.15 no.1
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    • pp.81-113
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    • 2005
  • IT has affected the hospital management via information systems and multimedia systems such as hospital information systems(HIS) and Order Communication System(OCS). A large number of researches have been done on the topic of success factors of information systems implementation, but a few on the topics of hospital information systems. Thus in this study, the success factors of the military hospital information systems implementation was analysed. To this end, a number of previous researches were reviewed and about 71 items of success factors were deduced. For doing empirical analysis, a questionnaire with 71 items was prepared and sent to proper organizations. The statistical analysis such as factor analysis was applied to about 400 of them returned. The six success factors and 20 sub success factors were resulted from factor analysis. The six success factors include systems management factor, technology and organization factor, the efficiency of IT department factor, technology application factor, outsourcing factor and environment factors. This study finds the outsourcing and environment factors are very important factors as much as other success factors which previously were mentioned.

A Study on the Factors Affecting the Customer Equity Value Management and CRM Capability (CRM 성과에 영향을 미치는 요인에 관한 실증적 연구 : '고객자산가치관리역량' 매개효과 중심으로)

  • Cho, Mun-Je;Chung, Yoon
    • Asia pacific journal of information systems
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    • v.16 no.4
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    • pp.71-101
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    • 2006
  • Modern companies have heavily invested in developing CRM systems without explicitly knowing how the systems improve customer relationship management. Many researchers have attempted to find the factors that contribute to the success of CRM systems. However, most research have investigated the direct relationships between CRM success factors and system success without explaining how the factors contribute to the system success. It seems to be logical to think that success factors enhance the customer equity value management (CEVM) capability of the firms and then these capabilities are the foundation for the success of systems. In this study, we developed a CRM success model that includes CEVM capability as a mediating variable. The research followed the following steps: (1) CRM success factors that have theoretical relationship with CEVM capability are identified and categorized, (2) the theoretical relationship between CEVM capability and CRM performance is established in the perspective of strategic CRM, and (3) the research model is tested with the survey data collected from Korean firms.

Critical Success Factors of RTE Based on Policy Leverage of System Dynamics (시스템 다이내믹스의 정책지렛대를 활용한 RTE 핵심성공요인 도출에 관한 연구)

  • Jung, Jae-Un;Kim, Hyun-Soo;Choi, Hyung-Rim;Hong, Soon-Goo
    • The Journal of Information Systems
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    • v.16 no.4
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    • pp.177-194
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    • 2007
  • This study is intended to identify critical success factors(CSF) of real-time enterprises(RTE) by using a policy leverage method of system dynamics. Since RTE is a new theoretical system that unifies existing theories or concepts in business management and information technology, it is not proper to employee a traditional statistical method. To obtain our research goal, causal maps of system dynamics are employed to abstract and arrange RTE information from previous studies. By using the commonness of policy leverage and critical success factors, CSFs for the RTE are deduced by substituting the leverage points on causal maps with necessary success factors to solve the problems. Since this is a new approach to identify success factors. it has some restrictions. Unlike the statistical methods, this approach explains only the directions of causalities and correlations. For the future research, a simulation tool of system dynamics can be employed to discover how each CSF is correlated to the successful implementation of RTE.

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A Study of Verifying e-Portfolio System Success Model in a College Education (대학 e포트폴리오 성공모형의 검증에 관한 연구)

  • Lee, Yun Jae;Kim, Jin-Kyung;Park, Dongjin
    • The Journal of Information Systems
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    • v.28 no.3
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    • pp.203-225
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    • 2019
  • Purpose The purpose of this study is to empirically verify an ePortfolio success model which shows the structural causal relationships among the basic modeling constructs. We developed the success model based on DeLone and Mclean(2003) from IS perspective and on Balaban et al(2013) from ePortfolio perspective. And we are focused on the success of ePortfolio system designed for college students and professors. Design/methodology/approach Structural equation modeling techniques were applied to data collected 375 users of the ePortfolio system, K-Folio, at least one semester during one academic year. The structural model was analyzed using a Lisrel 8.54 statistical program. Findings The followings are the findings of the study. First, the constructs of IS success model are well applied to ePortfolio for college education. Second, the proposed model which has direct causal relationships from ePortfolio's quality to performance is more significant than the D&M and Balaban's model(2013). Third, the information quality among ePortfolio quality constructs does not have effect on system usability and performance. It means that information contents' quality issued by professor or system manager is not satisfied with the students yet. Finally, by using indirect analysis of structural equation model, we found that the ePortfolio operation manager should focus on ensuring system maintenance activities and providing fast and accurate services for improving ePortfolio performance.

An Empirical Study on the Critical Success Factors of MRO e-marketplace (MRO e-marketplace의 성공 요인에 관한 탐색적 연구)

  • 김상수;하종태
    • The Journal of Information Technology and Database
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    • v.8 no.2
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    • pp.17-40
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    • 2001
  • The purpose of this study is to empirically identify the critical success factors of MRO e-marketplace. The research model presented in this study suggests that the success of MRO e-marketplace depends on environment of organization, type of product and service, and system of MRO e-marketplace. The major empirical findings of a survey of 38 firms in Korea are as follows: 1) The managers of firms have a deep concern on the effectiveness of MRO e-marketplace and are satisfied with the time saving provided by the transaction through MRO e-marketplace. 2) The variables affecting the success of MRO e-marketplace are classified into eight factors representing the characteristics of environment of organization, type of product and service, and system of MRO e-marketplace. 3) Among eight factors extracted from factor analysis, three factors are highly associated with the success of MRO e-marketplace. More specifically, the three factors, such as inside environment of company, capability of product supply, and basic function of MRO e-marketplace system, are the most Important factors affecting the success of MRO e-marketplace. The implications of the study are discussed and furlher research directions are proposed.

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An Empirical Study on the Determinants of Supply Chain Management Systems Success from Vendor's Perspective (참여자관점에서 공급사슬관리 시스템의 성공에 영향을 미치는 요인에 관한 실증연구)

  • Kang, Sung-Bae;Moon, Tae-Soo;Chung, Yoon
    • Asia pacific journal of information systems
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    • v.20 no.3
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    • pp.139-166
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    • 2010
  • The supply chain management (SCM) systems have emerged as strong managerial tools for manufacturing firms in enhancing competitive strength. Despite of large investments in the SCM systems, many companies are not fully realizing the promised benefits from the systems. A review of literature on adoption, implementation and success factor of IOS (inter-organization systems), EDI (electronic data interchange) systems, shows that this issue has been examined from multiple theoretic perspectives. And many researchers have attempted to identify the factors which influence the success of system implementation. However, the existing studies have two drawbacks in revealing the determinants of systems implementation success. First, previous researches raise questions as to the appropriateness of research subjects selected. Most SCM systems are operating in the form of private industrial networks, where the participants of the systems consist of two distinct groups: focus companies and vendors. The focus companies are the primary actors in developing and operating the systems, while vendors are passive participants which are connected to the system in order to supply raw materials and parts to the focus companies. Under the circumstance, there are three ways in selecting the research subjects; focus companies only, vendors only, or two parties grouped together. It is hard to find researches that use the focus companies exclusively as the subjects probably due to the insufficient sample size for statistic analysis. Most researches have been conducted using the data collected from both groups. We argue that the SCM success factors cannot be correctly indentified in this case. The focus companies and the vendors are in different positions in many areas regarding the system implementation: firm size, managerial resources, bargaining power, organizational maturity, and etc. There are no obvious reasons to believe that the success factors of the two groups are identical. Grouping the two groups also raises questions on measuring the system success. The benefits from utilizing the systems may not be commonly distributed to the two groups. One group's benefits might be realized at the expenses of the other group considering the situation where vendors participating in SCM systems are under continuous pressures from the focus companies with respect to prices, quality, and delivery time. Therefore, by combining the system outcomes of both groups we cannot measure the system benefits obtained by each group correctly. Second, the measures of system success adopted in the previous researches have shortcoming in measuring the SCM success. User satisfaction, system utilization, and user attitudes toward the systems are most commonly used success measures in the existing studies. These measures have been developed as proxy variables in the studies of decision support systems (DSS) where the contribution of the systems to the organization performance is very difficult to measure. Unlike the DSS, the SCM systems have more specific goals, such as cost saving, inventory reduction, quality improvement, rapid time, and higher customer service. We maintain that more specific measures can be developed instead of proxy variables in order to measure the system benefits correctly. The purpose of this study is to find the determinants of SCM systems success in the perspective of vendor companies. In developing the research model, we have focused on selecting the success factors appropriate for the vendors through reviewing past researches and on developing more accurate success measures. The variables can be classified into following: technological, organizational, and environmental factors on the basis of TOE (Technology-Organization-Environment) framework. The model consists of three independent variables (competition intensity, top management support, and information system maturity), one mediating variable (collaboration), one moderating variable (government support), and a dependent variable (system success). The systems success measures have been developed to reflect the operational benefits of the SCM systems; improvement in planning and analysis capabilities, faster throughput, cost reduction, task integration, and improved product and customer service. The model has been validated using the survey data collected from 122 vendors participating in the SCM systems in Korea. To test for mediation, one should estimate the hierarchical regression analysis on the collaboration. And moderating effect analysis should estimate the moderated multiple regression, examines the effect of the government support. The result shows that information system maturity and top management support are the most important determinants of SCM system success. Supply chain technologies that standardize data formats and enhance information sharing may be adopted by supply chain leader organization because of the influence of focal company in the private industrial networks in order to streamline transactions and improve inter-organization communication. Specially, the need to develop and sustain an information system maturity will provide the focus and purpose to successfully overcome information system obstacles and resistance to innovation diffusion within the supply chain network organization. The support of top management will help focus efforts toward the realization of inter-organizational benefits and lend credibility to functional managers responsible for its implementation. The active involvement, vision, and direction of high level executives provide the impetus needed to sustain the implementation of SCM. The quality of collaboration relationships also is positively related to outcome variable. Collaboration variable is found to have a mediation effect between on influencing factors and implementation success. Higher levels of inter-organizational collaboration behaviors such as shared planning and flexibility in coordinating activities were found to be strongly linked to the vendors trust in the supply chain network. Government support moderates the effect of the IS maturity, competitive intensity, top management support on collaboration and implementation success of SCM. In general, the vendor companies face substantially greater risks in SCM implementation than the larger companies do because of severe constraints on financial and human resources and limited education on SCM systems. Besides resources, Vendors generally lack computer experience and do not have sufficient internal SCM expertise. For these reasons, government supports may establish requirements for firms doing business with the government or provide incentives to adopt, implementation SCM or practices. Government support provides significant improvements in implementation success of SCM when IS maturity, competitive intensity, top management support and collaboration are low. The environmental characteristic of competition intensity has no direct effect on vendor perspective of SCM system success. But, vendors facing above average competition intensity will have a greater need for changing technology. This suggests that companies trying to implement SCM systems should set up compatible supply chain networks and a high-quality collaboration relationship for implementation and performance.

The Effect of the Career Development System on Career Success: Mediated Moderating Effects of Career Adaptability and Fairness in Personnel System (경력개발제도가 경력성공에 미치는 영향: 경력적응성 및 인사제도 공정성의 매개된 조절효과)

  • Yong-duk Jung;Cheol-ki Lee
    • Journal of Practical Engineering Education
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    • v.14 no.3
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    • pp.579-591
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    • 2022
  • This study analyzed the effect of career development system and personnel management equity on career success for workers who experienced various career change environments. The results of empirical study were as follows: First, it was found that career adaptation partially mediated career development system and career success relationship. Second, it was found that the moderating effects of personnel management equity on career success and career adaptation respectively. Third, it was found that the moderating effect of personnel system fairness was mediated by career adaptability in the relationship between career development system and career success. The analysis results confirm the importance of career adaptability and personnel system fairness for individual career success and suggest that the effectiveness of the career development system can be increased when the characteristics of career development and the personnel system are combined.