• Title/Summary/Keyword: Supplier Performance

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Study on Effect of SCM Performance and ERP Diffusion through Supplier Development Maturity Model (공급자개발 성숙도모형이 ERP 확산과 SCM 성과에 미치는 영향에 관한 연구)

  • Song, Jang-Gwen;Park, Kyung-Hye
    • Journal of Distribution Science
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    • v.14 no.5
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    • pp.71-80
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    • 2016
  • Purpose - In case of automobile parts, there has been a lot of progress in the study on supplier development plans and SCM in industrial progress study as well as on the relationship between ERP and SCM. But supplier development program providers have researched on SCM performance in accordance with the interests of the supplier development program most, thus, buyers were knowledgeable about the earlier program performance. Therefore, the purpose of this study is to prove correlation factor, supplier factor, purchaser factor affecting SCM performance and ERP activating diffusion through the process of supplier development. Supplier development maturity formation model is considered important variables as mediators related to the procedure. Finally, the performance formation model of the supplier development maturity through supplier development factor would be presented as the outcome of this study. Research design, data, and methodology - Data gathering was as follows: questionnaires were delivered to 87 companies that have business connection with H Company. The empirical research to test our hypothesis was grounded on statistical analysis (adapting SPSS 19.0 & AMOS 19.0). The hypothesis is that the supplier development factor variables consist of correlation factor, supplier factor, purchaser factor, and have non-negative effects on the next variables: mediators such as supplier development maturity; and the supplier development maturity variables have a positive effect on the next variables: ERP activating diffusion, ERP activating diffusion has a non-negative effect on supply chain performance. We experimented the hypothesized model using path analysis with latent variables. Results - First, it was known that cooperation

    , reliability

    , comprehension on the purpose of SDP

    , adaptation of change

    , knowledge transfer program

    , have significant positive effects on supplier development maturity. Second, supplier development maturity has positive effects significantly on ERP activating diffusion
    . Finally, the causal relationships from ERP activating diffusion to SCM performance were significantly accepted. Its significance, as through the hypotheses, presented a structural model for the elaboration, suppliers develop maturity, and ultimately SCM performance that affect ERP leveraging spread beyond the concept of maturity of information system. Therefore, it was a mainstay of research on the existing ERP has they believed. Conclusion - First, with the fast changes in business circumstances, company should get the right information to implement SCM appropriately. For successful SCM, firms should understand the supplier development maturity formation and ERP activating diffusion. Second, supplier development factor has significant effects on supplier development maturity. Third, mediator such as supplier development maturity significantly affects ERP activating diffusion. Finally, ERP activating diffusion has significant impacts on SCM performance. This study makes a meaningful contribution to further appreciation on how supplier development maturity formation affects SCM performance. This study shows implications. First, there would not have been dealt with introducing the concept of supplier development maturity. Second, through empirical analysis and provider factors, the providers will develop the maturity that affect interactive factors between purchaser and supplier.

An Empirical Study on the Strategic Role of Supplier Relationships as a Means of Quality Enhancement (품질향상의 수단으로서 공급자 관계의 전략적 역할에 대한 실증적 연구)

  • Kim, Jong Rae
    • Journal of Korean Society for Quality Management
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    • v.24 no.3
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    • pp.1-18
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    • 1996
  • The purpose of this study is to empirically examine the role of supplier relationships as a means of enhancement of quality. The model for this study consists of four groups of concepts - 1) goal of quality, as 2) measures of supplier relationships, supplier assistance and buyer supplier communication, 3) the level of automation and technology, as 4) measures of performance, reliability quality and performance quality. By statistical analysis, the results are as follows. First, the goal of quality positively influences the level of automation, technology, supplier assistance and supplier communication. Second, the level of technology has a positive effect on supplier assistance and supplier communication on the level of automation. Third, the level of automation and technology positively influence the reliability quality. Fourth, supplier assistance and buyer-supplier communication has a positive effect on the reliability and performance quality. These results reveal three paths of supplier relationships in systems for the enhancement of quality.

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An Empirical Study of the Effects of a Customer's Power on a Supplier's Customer Integration and Operational Performance Improvement (고객기업의 힘이 공급기업의 고객기업 통합활동과 운영성과 향상에 미치는 영향)

  • Hur, Daesik;Kim, Hyojin;Ahn, Kyungseon
    • Journal of the Korean Operations Research and Management Science Society
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    • v.40 no.3
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    • pp.1-21
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    • 2015
  • Customer firms exercise various sources of power to influence their suppliers' behaviors or decisions. In this study we aim to examine the effects of customers' sources of power on their supplier's performance improvement. This study posits that a customer's expert, referent, and reward power positively influence a supplier's performance directly as well as indirectly through increased supplier-customer integration. On the contrary, the customer's coercive power is expected to worsen the supplier's operational performance because of increasing distrust, dissatisfaction, and conflict with the customer. Data collected from 1,229 firms from Korea, China, Hong Kong, Taiwan, and the U.S. are used to test the hypotheses. Expert power proves to be the most effective source of customer power in improving a supplier's inventory cost, delivery, and flexibility performance. In contrast, coercive power deteriorates significantly all supplier performance variables. Academic and managerial implications are presented and future research directions are also discussed.

An Exploratory Study of the Collaboration and Supplier Performance between Supplier and Buyer (공급자와 구매자간 협력과 공급자 성과에 관한 탐색적 연구 : 공급자의 성과에 대한 협력의 매개효과를 중심으로)

  • Cho, Geon;Kim, Jae-Yun;Park, Hyong-Ho;Park, Yi-Sook;Lee, Kyoung-Jae
    • Journal of Korean Society for Quality Management
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    • v.35 no.1
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    • pp.81-96
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    • 2007
  • In this study, we conduct an empirical study to investigate the impact of the interdependence and trust between supplier and buyer on both their collaboration and supplier performance in automobile industry supply chain. The result shows that there is a positive relationship between the supplier's dependence and trust on the buyer and their collaboration. Moreover, it shows that supplier's dependence and trust on the buyer affects supplier performance through collaboration as a mediating effect. Therefore it is very important to notice that supplier and buyer in automobile industry should try to have a good collaborative relationship together in order to improve supplier performance.

A Comparison Study on Supplier and Green Supplier Selection Problems using Fuzzy AHP and BSC (Fuzzy AHP와 BSC를 이용한 공급자와 그린 공급자 선정 문제의 비교 연구)

  • Seo, Kwang-Kyu
    • Journal of the Korea Safety Management & Science
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    • v.13 no.4
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    • pp.117-124
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    • 2011
  • Supplier selection is one of the most important activities of a company. This importance is increased even more by new strategies in a supply chain, because of the key role suppliers perform in terms of quality, costs and services which affect the outcome in the buyer's company. In addition, green production has become an important issue for almost every manufacturer and will determine the sustainability of a manufacturer. Therefore a performance evaluation system for supplier and green suppliers is necessary to determine the suitability of suppliers to cooperate with the company. Supplier and green supplier selection is a multiple criteria decision making problem in which the objectives are not equally important. In practice, vagueness and imprecision of the goals, constraints and parameters in these problems make the decision making complicated. The objective of this study is to construct a decision-making process using fuzzy analytic hierarchy process (FAHP) and balanced scorecard (BSC) for evaluating supplier and green suppliers in the manufacturing industry. The BSC concept is applied to define the hierarchy with four major perspectives and performance indicators are selected for each perspective. FAHP is then proposed in order to tolerate vagueness and ambiguity of information. Finally, FAHP is applied to facilitate the solving process. With the proposed approach, manufacturers can have a better understanding of the capabilities that supplier and green supplier must possess and can evaluate and select the most suitable supplier for cooperation.

The Effects of Knowledge Sharing, Interdependence, Mutual Benefit Sharing on Franchise Information System Performance (지식공유, 상호의존, 상호이익공유가 프랜차이즈 정보시스템 성과에 미치는 영향)

  • Yoo, Dong Keun;Lee, Yong-Ki;Lee, Sung Hoon
    • Knowledge Management Research
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    • v.13 no.2
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    • pp.53-72
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    • 2012
  • Recently, an effective building and utilization of information system are essential in franchise firms as well as corporate management. Accordingly, this study is to examine the structural relationships among partnership quality of supplier, trust with a supplier and commitment, and franchise information system performance based on Henderson's(1990) information system partnership model and Lee and Kim's(1999) partnership model. For these purposes, the authors developed several hypotheses. The data were collected from 173 franchisors and analyzed with SPSS 18.0 and AMOS 18.0 The results are as following. First, sharing knowledge, interdependence, and mutual benefit influence supplier trust, but do not influence commitment. Second, supplier trust affect commitment and it prove that supplier trust is a full mediating role between partnership quality and commitment of franchise and information system supplier. Third, both supplier trust and commitment have a positive effect on performance of franchise information system. Therefore, it implies that supplier trust is significant factor in an performance of franchise information system. At the end of this paper, managerial and theoretical implications, limitations and future research directions were suggested.

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A Study on Supplier Involvement and Buyer Strategic Decisions (공급자 참여와 전략적 선택에 대한 실증적 연구)

  • Hwang, Sunil;Suh, Eung-Kyo
    • The Journal of Industrial Distribution & Business
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    • v.9 no.4
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    • pp.53-62
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    • 2018
  • Purpose - In the development of new products, suppliers involvement and developing products jointly can be said to be strategic activities that utilize the lack of knowledge from external organizations. In this new product development, supplier involvement has been proven to have a positive impact on new product development performance for a long time by previous research. However, sufficient academic research has not been conducted on the influence of supplier involvement in various product strategies or sales strategies that buyers make in order to secure a competitive advantage in the market. This study argues that product strategy and sales strategy used by buyers in the development of new products will control the effect of supplier involvement on new product development performance in order to compensate the lack of these academic aspects. Research design, data, and methodology - Specifically, we selected the modularization strategy of the product as the product strategy, which is considered as an important strategy in the new product development through the preceding research, and the mass customer satisfaction strategy was chosen as the sales strategy. In order to achieve these research objectives, regression analysis was conducted using data from manufacturing productivity panel collected jointly by the Ministry of Industry, Trade and Industry and the Korea Productivity Center. Results - As a result, supplier involvement and new product development performances (development cost efficiency, customer satisfaction) were positively related. The product modularity strategy proved to have an interactive effect on the relationship between supplier involvement and new product development performances (development cost efficiency, customer satisfaction). However, it has not been confirmed that there is a statistically significant interaction effect between supplier involvement and new product development performances. Conclusions - Supplier involvement has positive relationships with NPD performance. In addition, product modularity strategies have interaction effects with supplier involvement and affect new product development performance (development cost efficiency and customer satisfaction). The results of this study are of academic significance in the case of lack of empirical studies on the effect of supplier participation on the effect of buyer 's strategy when a supplier participates and develops new products jointly.

A Study on Supplier Relations, Asset Specificity and Suppliers' Performance in the Korean Auto Industry (한국 자동차 산업의 구매기업-공급기업간 관계 및 자산특유성과 공급기업의 성과에 관한 연구)

  • 서윤주;류춘호
    • Korean Management Science Review
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    • v.16 no.1
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    • pp.115-135
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    • 1999
  • In many industries, competitive advantage is rapidly shifting to the management of suppliers. Especially, in the automotive industry, suppliers' manufacturing performance influences the quality of automobiles which are assembled by motor companies. This study seeks to identify dominant types of supplier relations and to Examine suppliers' performance difference according to types of supplier relations. The findings indicate that the supplier's production performance in the cooperative relationship is higher than that of the suppliers in the other relationships . And then this study examines the relationships between interfirm asset specificity and suppliers' performance. The findings indicate that the greater the interfirm human asset cospecialization and physical asset specialization, the higher the supplier's market and production performance.

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An Exploratory Study of the Effect of Buyer-supplier Relationship on Supplier's Innovation : Cases from Semiconductor Equipment Industry (구매자-공급자 관계가 공급자 혁신에 미치는 영향에 대한 탐색적 연구 : 반도체 장비 산업 사례를 중심으로)

  • Lee, Kangmun;Cho, Dong-sung;Lee, Yun-cheol
    • Knowledge Management Research
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    • v.10 no.4
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    • pp.163-183
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    • 2009
  • Numerous studies in the field of buyer-supplier relationship research have focused on the buyer's performance. In contrast, supplier's performance has been paid relatively little attention by researchers, especially the research about the supplier's innovation in the relationship is still in its early stage. In this paper, we examine the relation between the attribute of buyer-supplier relationship and the attribute of supplier's innovation through case research. We define the attribute of buyer-supplier relationship as 'tie strength' (Granovetter, 1973), and the attribute of supplier's innovation as 'exploitation or exploration' (March, 1991). We selected the semiconductor equipment industry of U.S.A, Japan and Korea and firm (JUSUNG Engineering) as cases that examine the relation. We found that a strong tie relationship is positively associated with supplier's exploitation based innovation, and a weak tie relationship is positively related to it's exploration based innovation in this research also. In addition, we could verify reduction of strong tie relationship cause supplier's organizational change.

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The Effect of IT in Buyer-Supplier Linkage: IT Performance, IT Infrastructure and Firm Performance (구매자-공급자 연계 IT 성과와 IT 인프라가 기업 성과에 미치는 영향에 대한 연구)

  • Lee Yoonseok;Kim Sung-Hong;Kim Jinhan
    • Korean Management Science Review
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    • v.21 no.2
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    • pp.167-189
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    • 2004
  • Cooperative and integrative partnerships between buyers and suppliers are very important for effective operations. Such partnerships should be based on various information technologies developed in recent years. Therefore, we investigated the relationship among IT performance, IT infrastructure and supply chain performance in buyer-supplier linkage using exploratory examination. This analysis is based on survey results of buyer-supplier practitioners in Korean electronics industry. Specifically, we used factor analysis, correlation analysis, and regression analysis. Major findings are as follows. First. buyers' IT performance contributed to enhance their operational & financial performance, and satisfaction. Second, buyers' IT infrastructure improved their financial performance and satisfaction but showed mixed effects on operational performance. Third, suppliers' operational performance enhanced buyers' operational & financial performance, and satisfaction. Fourth, suppliers' IT performance strengthened their operational & financial performance, and satisfaction. Fifth, suppliers' IT infrastructure showed positive relationships with operational performance and satisfaction.