• 한국관광식음료학회:학술대회논문집
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• 한국관광식음료학회 2005년도 학술논문발표집
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• pp.1-20
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• 2005

패밀리 레스토랑은 서비스 산업이라 해도 과언이 아니다. 서비스 운영자 혹은 서비스 제공자의 역할은 고객과의 접촉순간(MOT : Moment Of Truth)에 고객의 요구 및 욕구를 충족시켜 고객에게 제공하는 가치를 극대화하여 서비스 상품의 판매 향상을 도모하고자 하는 것이다. 향후 패밀리 레스토랑은 하드웨어(hard ware)측면보다 내적으로 어떤 서비스를 질적으로 나타낼 수 있느냐 하는 소프트웨어(soft ware)가 더욱 강조될 추세이다. 따라서 본 연구의 목적은 패밀리레스토랑 종사원들의 직무만족이 서비스품질에 어떠한 영향을 미치는지 연구하고자 하는 것이다. 본 연구의 대상은 대구전역에 위치하고 있는 패밀리 레스토랑에 근무하는 종사원을 연구대상으로 하였다. 조사기간은 2004년 4월 1일부터 5월 20일까지 50일간에 걸쳐 실시하였다. 실증분석 결과, 본 연구에서 제시한 7개의 가설 가운데 4개가 유의한 것으로 검증되었다.

• Asian Pacific Journal of Cancer Prevention
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• 제13권5호
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• pp.2315-2317
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• 2012

Background: Use of smoke-less tobacco (SLT) is very common in South and South-East Asian countries. It is significantly associated with various types of cancers. The objectives of this study were to assess the proportion of hospital staff that use SLT, and to identify the factors associated with its use and their practices. Methods: In a cross-sectional study, 560 staff of two tertiary care hospitals were interviewed in the year 2009. Nurses, ward boys and technicians were counted as a paramedic staff while drivers, peons, security guards and housekeeping staff were labeled as non-paramedic staff. SLT use was considered as usage of any of the following: betel quid (paan) with or without tobacco, betel nuts with or without tobacco (gutkha) and snuff (naswar). Results: About half (48.6%) of the hospital staff were using at least one type of SLT. Factors found to be statistically significant with SLT were being a male (OR=2.5; 95% CI=1.8-3.7); having no/fewer years of education (OR=1.7; 95% CI=1.2-2.4) and working as non-paramedic staff (OR=2.6; 95% CI=1.8-3.8). Majority of SLT users were using it on regular basis, for > 5 years and keeping the tobacco products in the oral cavity for >30 minutes. About half of the users started due to peer pressure and had tried to quit this habit but failed. Conclusion: In this study, about half of the study participants were using SLT in different forms. We suggest educational and behavioral interventions for control of SLT usage.

• 한국노년학
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• 제38권3호
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• pp.395-408
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• 2018

본 연구는 노인복지기관의 윤리경영 수준 제고를 위한 기초자료를 제공하고자 노인복지기관 종사자의 일반적 특성과 기관 특성이 노인복지기관 종사자의 윤리경영수준 인식에 미치는 영향을 고찰하였다. 이를 위하여 편의 표집으로 조사한 서울시 및 경기도의 노인복지관에 종사하는 종사자 245명을 대상으로 구조화된 자기 기재방법 설문지를 이용하여 설문조사를 수행하였다. 독립변인인 일반적 특성 요인, 기관 특성 요인과 종속변수인 윤리경영수준 인식을 빈도분석, 백분율, 평균 등의 기술 통계분석을 통해 파악하였으며 각 독립변인별 윤리경영수준 인식의 차이를 t-test, ANOVA를 통해 비교 분석하였다. 또한 각각의 독립변인들이 윤리경영수준 인식에 미치는 영향을 다중회귀분석을 통해 파악하였다. 연구결과 일반적 특성에서는 여성보다 남성이, 교육수준이 높을수록 기관 특성에서는 윤리교육경험이 적을수록, 기관이 윤리적인 근무환경일수록 자신이 종사하고 있는 기관의 윤리경영수준을 높게 인식하는 것으로 조사되었다. 이러한 결과를 토대로 노인복지기관에서 윤리경영수준 인식을 제고하기 위해서는 무엇보다 기관 내의 실제적인 윤리적 근무환경과, 종사자를 대상으로 하며 구체적인 실천에까지 이르도록 하는 단계별 심화 윤리경영교육이 필요함을 확인할 수 있었다. 끝으로 본 연구는 소형화, 민영화 등 빠르게 변화하고 있는 노인복지 실천현장의 윤리경영수준 인식 제고를 위한 실천적 함의를 제시하였다는 점에서 연구의 의의를 지닌다고 하겠다.

• 대한간호학회지
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• 제34권7호
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• pp.1307-1314
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• 2004

Purpose: The purpose of this study was to identify the factors influencing Symptoms of Stress among hospital staff nurses. Method: Data was collected by questionnaires from 249 hospital staff nurses in three General Hospital. The data were analyzed using descriptive statistics, pearson correlation coefficients, and stepwise multiple regression. Results: The score of the symptoms of stress showed a significantly positive correlation with the score of work stress(r=.22, p=.00). The symptoms of stress showed a significantly negative correlation with the score of social support(r=-.28, p=.00), self efficacy(r=-.31, p=.00), and hardiness(r=-.24, p=.00). The most powerful predictor of symptoms of stress was social support and the variance explained was $16\%$. A combination of social support, ways of coping, and work stress account for $32\%$ of the variance in symptoms of stress among hospital staff nurses. Conclusion: This study suggests that social support, ways of coping, self efficacy, hardiness, and work stress are significantly influencing factors on symptoms of stress among hospital staff nurses.

• 대한간호학회지
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• 제41권3호
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• pp.393-402
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• 2011

Purpose: This study was done to assess the educational needs that should be considered in developing curriculum for staff in charge of public health services in public hospitals. Methods: The participants in this study were staff in charge of public health services in 130 public hospitals. The Borich's Needs Assessment Model which analyzed the relation of 'required competence level' and 'present competence level', was utilized. Data were collected from October to November 2007 using a structure self-report questionnaire. The return rate was 66.9%. The Cronbach's alpha score was 0.959. Results: The mean scores for 'required competence level', 'present competence level' and Borich's need were 4.02, 3.44, and 2.30 respectively. According to public health service items, 'strategies to recognize the present condition and analyze problems' had the highest score for Borich's need, but 'establishment of annual or monthly objectives' had the lowest score for Borich's need. Conclusion: Education was found to be very important for staff carrying out public health services. Ultimately the results of this study may be utilized to develop education program for staff carrying out public health services in public hospitals.

• 대한영양사협회학술지
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• 제2권2호
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• pp.158-167
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• 1996

Food waste left by patients in hospitals is an important indicator of the nutritional adequacy of the patients' diet and of their satisfaction with food. Food wasted by patients or staff in hospitals is one of the most serious problem in hospital foodservice systems. The purpose of this study was to evaluate the disposal practices of food waste in hospital foodservices for providing basic information for an efficient solid waste management. This approach was achieved using a variety of qualitative and quantitative information including general food waste practices and measurement of food waste left by patients and staff in 20 hospital foodservices. The average food wasted by patients and staff per day was 402.20kg and 206.98kg respectively, being total food waste of 578.08kg per day. The mean plate waste of a staff was 115.95g, which was much lower than that of a patient (221.03g). As means of food waste treatment, most hospitals(60%) are using animal feed, followed by means of collection by contracters(15%) and disposal of waste collection after condensing. An average monthly cost for disposing food waste was 915,000 won and average 138.58 minutes were spent to dispose food waste in hospital foodservices.

• 한국정보처리학회논문지
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• 제6권11S호
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• pp.3410-3419
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• 1999

Autonomous Intrusion Analysis Agent(AIAA) is Incident Response Team staff's tool that scans, analyses, reports and alerts the traces of intrusion based on system logs and intruder's backdoors inside compromised system by IR staff after security incident is reported to the IR team. AIAA is intelligent to recognize to check out who is intruder from all the user accounts and to report the suspected candidates to the master control system in IR team. IR staff who controls AIAA with master system can pick up an intruder from the candidates reported by AIAA agent and review all related summary reports and details including source host's mane, finger information, all illegal behavior and so on. AIAA is moved to compromised system by the staff to investigate the signature of intrusion along the trace of victim hosts and it is also operated in secret mode to detect the further intrusion. AIAA is alive in all victim systems until the incident is closed and IR staff can control AIAA operation and dialogue with AIAA agent in Web interface.

• 한국치위생학회지
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• 제9권1호
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• pp.113-123
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• 2009

This study was undertaken evaluate the general image for dental hygienist. A questionnaire was given to each Dentist, the staff of dental. 65 Dentist, 145 the staff of dental were included in the subjects between Jul. 1 and Oct. 30, 2008. The collected data was analysed by the SPSS Win 12.0/PC using frequency, percentage, mean, standard deviation, chi-square, t-test, ANOVA. The image for the dental hygienist was analyzed by 28 items. As a result of analysis on image of dental hygienist, The Dentist's group and staff's group, both appreciated positive image that explain process of treatment to patient very well, having professional knowledge and experienced skill, carries on an effective and valuable work. give a confidenced to patient. These group also gave negative image in the aspect that the dental hygienist is stressful job, handmaid of Dentist, participate of decided something for dental clinic, having association activities. It is necessary for dental hygienist by oneself development ability through science congress variety major and acquirement new technology, exchange information, interchange activities, and association of dental hygienist should efforts for growing up image through mass media.

• Child Health Nursing Research
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• 제24권1호
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• pp.101-108
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• 2018

Purpose: This study aimed to identify the effects of the mother-medical staff partnership on mothers' condition management ability for children with chronic allergic diseases. Methods: A total of 109 Korean mothers caring for a child with a chronic allergic diseases, identified according to the allergic march, such as food allergy, atopic dermatitis, allergic rhinitis, and allergic asthma, were recruited from the pediatric department of a general hospital in Seoul through convenience sampling. Data were collected using structured self-reported questionnaires from August 1, 2017 to October 31, 2017. and analyzed by descriptive statistics and multiple regression using SPSS version 22.0. Results: The Mother-medical staff partnership had a statistically significant effect on mothers' condition management ability for children with chronic allergic diseases (p<.05). Among the general characteristics, satisfaction with nursing services had a statistically significant effect on mothers' condition management ability (p<.05). Conclusion: In conclusion, strategies to support children with chronic allergic diseases, as well as their caregivers, should consider the mother-medical staff partnership as part of a family-centered approach.

• 한국직업건강간호학회지
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• 제27권2호
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• pp.89-98
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• 2018

Purpose: This descriptive study investigated the effects of authentic leadership and coworker support on psychological well-being of staff nurses. Methods: The participants were 166 staff nurse working in university hospital located in D city. Data were collected from July 1 2017 to 31, 2017. Data analysis was performed using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficient, and hierarchical regression. Results: The regression model that included demographics and coworker support explained about 40.0% of psychological well-being. Marital status, nurse satisfaction, turnover experience, and coworker support were the predictors of psychological well-being in staff nurses. Conclusion: Coworker support was an important predictor of the psychological well-being of staff nurse. Therefore, strategics to improve coworker support are needed to increase psychological well-being in the clinical field.