• Korean Journal of Social Welfare
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• v.58 no.3
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• pp.5-26
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• 2006

This study intended to analyze what factors affect fundraising effectiveness in nonprofit social service organizations. Focusing on organizational characteristics only, current studies did not address the importance of organizational capacity leading to organizational effectiveness. Based on the assumption of the relation between organizational capacity and effectiveness of nonprofit organizations, this study added factors indicating organizational capacity to the current model. After collecting data from 147 staffs involving in fundraising activities of nonprofit social service organizations, this study used a hierarchical regression analysis. The results showed that organizational capacity had a significant impact on the variance of fundraising effectiveness. Despite the limitations of the purposive sampling method, this study has implications to provide practical guideline for nonprofit managers and to develop a theoretical framework with a new perspective on organizational capacity.

• Korean Journal of Social Welfare
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• v.35
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• pp.1-30
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• 1998

The primary objectives of this research is to identify (1) demographic and behavioral characteristics of donors for social welfare organizations in Korea and (2) factors that predicts the degrees of donors' philanthropic effort measured by the fraction of personal income given to these organizations. This study uses the data based on the responses of 191 participants among 500 donors selected randomly from the donor population of 5 major social welfare organizations. In the demographic aspect, this study showed that donors have higher frequencies in college education, Christianity, married status, age of 30s & 40s, and middle class. In the behavioral aspect, this study showed that donors have higher frequencies in inner motivation for philanthropic participation ("joy of giving"), satisfaction about the activities of social welfare organizations, trust toward funds administration of social welfare organizations, and active participation ("solicitation to others") about donation. This study also showed that donor's duration is distributed around 3 years (median) and donors' donation amount is distributed around 20,000 Won (median). This study found that the median value of donors' philanthropic effort is 1.2 percent and the distribution of philanthropic effort by income has the U shape. Finally, using polynomial regression analysis, this study found that the first power and second power of donor's income, age, continuation motivation of donation, and degree of active participation are statistically significant in predicting the degree of donors' philanthropic effort. This study will contribute to expanding knowledge about donors' characteristics and provide a practical implication for financial resource mobilization strategies in nonprofit nongovernmental sector.

• The Korean Journal of Community Living Science
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• v.14 no.2
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• pp.3-13
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• 2003

This paper studied the present condition of social welfare activities of Living Condition Improving Committee of Kimpo City in order to activate the social welfare services of women agricultural organizations. The main results are as follows; First, the general characteristics of the respondents in this study are forty or fifty years of age with above high school education with main income source of agriculture and middle class women living in agricultural communities more than 10 years. Second, considering the present and future planned activities of the Living Condition Improving Committee of Kimpo City this study finds that there is high expectation of helping poor people and joining voluntary services. Third, the members of the Living Condition Improving Committee of Kimpo City have actively participated in the local welfare service programs however, there is significant difference among people according to the age, living standard and joining period. Fourth, out of social welfare activities managed by the Living Condition Improving Committee of Kimpo City the welfare service activities for old people and local community are most active and the participants in the welfare service activities for women and the youngsters are small. Thus, according to this study the Living Condition Improving Committee of Kimpo City should consider the following three points in order to activate the social welfare service activities; First, as the members are expecting to expand the individual activities and to enhance the private improvement, the social welfare service activities should meet with the demands to improve self satisfaction of the participants. Second, new programs should be developed after reviewing the current programs in order to meet with the need of the members. Third, as the committee has not established a network system with government administrative organizations and relating institutions, and as its activities are concentrated in particular areas the committee should establish a new system to provide more efficient services in line with the cooperation with public organization and welfare resource suppliers.

• Korean Journal of Social Welfare
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• v.52
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• pp.171-200
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• 2003

Social workers' behaviors in their organizations are governed not only by explicit rules but by implicit rules. This study aimed to measure the extent that the implicit rules exist in social work agencies, and to assess the impact of the implicit rules on the degree of social workers' devotion, burnout, and satisfaction in their own work places. This study also endeavored to search any sort of sanctions that agencies apply against workers who refused to follow implicit rules in their organizations, along with any harms and/or benefits which organizations may experience according to the extent that the implicit rules exist. The results showed that the implicit rules do not exist so much in social work agencies in Korea. Not so many sanctions in the organizations were not found against workers who violated the implicit rules. The amount of implicit rules, however, affected the degree of damages that organizations sustained. The more implicit rules exist in the organizations, the higher was the level of social workers' devotion, burnout, and dissatisfaction in the work places. The impact of implicit rules was powerful in a few areas of work. That is, social workers were required to do whatever things at hand rather than carrying out professional tasks only. Social workers were also asked to stay way beyond the closing hour. The explicit rules were dominant in the area concerned with social work ethics. Some strategies to substantiate social work practice were suggested on the basis of careful examination of the powerful implicit rules.

• Korean Journal of Social Welfare
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• v.40
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• pp.97-130
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• 2000

The purpose of this paper is a case study on welfare QC circle which is considered as one of the management techniques to improve service quality among recently changing welfare environment. Futhermore this paper is also to suggest a new introduction of the welfare QC circle in korean social welfare agency. To accomplish these purpose, this study theoretically examines activity process and techniques of welfare QC circle. In practice, three social workers and one supervisor working at 'D' community welfare center in pusan are participated during six months. As a result, we founded the specific problems that is aroused from youth volunteer group within by fish bone chart, and proposed the alternative choices by 5W1H check sheet, and also certified to decrease turnover ratio in youth volunteering by pareto chart. This study, however, has its limitation in selection only one case study on welfare QC circle of youth volunteering. Welfare QC circle could be much contributed as one of the management techniques to enhance the quality of social welfare service from the viewpoint of the customer, If it is well developed korean welfare QC model which is suitable to social welfare organization and service. Therefore, in order to introduce welfare QC circle in korean social welfare organizations, I would like to suggest to find out a useful text of welfare QC and organize some welfare QC study groups including other suggestions.

• The Journal of Industrial Distribution & Business
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• v.9 no.6
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• pp.25-35
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• 2018

Purpose - In this study, the importance of interpersonal relations in the workplace as well as its correlation to satisfaction of social workers were investigated. In addition, effects of organizational culture as well as its implications for human resource management in social welfare workers were outlined. Research design, data, and methodology - A questionnaire was conducted on job satisfaction measured by the Minnesota Job Satisfaction (MSQ) questionnaire. For reliability, the questionnaire was distributed and collected by the self - filling method. From the collected data, reliability analysis, validity analysis (exploratory factor analysis) and multiple regression analysis were used. Cronbach's alpha was used to measure the reliability of the measurement variables and validity analysis was conducted to see if the questionnaires had the same concept as well as SPSS 19.0. Results - The results showed that group culture, hierarchical culture, and rational culture had significant positive effects on job satisfaction. Developmental culture had no effect on the job satisfaction levels. Conclusions - It is important to maintain the hierarchy in order to improve the efficiency of social welfare organizations, but social welfare organizations must accept external opinions and actively listen to the opinions of the employees in the organization.

• Korean Journal of Social Welfare
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• v.50
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• pp.209-233
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• 2002

This study is to identify the relationship in non-profit social welfare organizations(SWOs) between financial sources and service delivery. Especially the impact of the former to the latter is its main concern. For this purpose, gathered are the 1992, 1999 financial reports of those study organizations, and some qualitative data on a number of the organizations collected by the author is also used for verifying and interpreting the data. Gronbjerg's study(1992) provided an analytical tool for decomposing financial structure of human service organizations, and resource-dependency perspective was a theoretical framework for interpreting the impact of financial composition to service delivery. The findings are as follows: (1) Between 1992 and 1999, there was a noticeable change in financial composition among SWOs. Government subsidies has increased in terms of both amounts and percentages, for residential facilities 75% to 82% and for nonresidential facilities 37% to 47%. Funding from donations shows no abrupt changes, although absolute amounts were slight increasing. Fees were sharply decreasing, especially for the non-residential facilities which previously enjoyed them as valuable resources for preventing unnecessary influence from government. (2) The funding sources of SWOs and their strategies to acquire them has impact on service delivery. Although non-government fundings(donations and fees) were found to give elasticity to SWOs, various problems associated with acquiring them (i.e., changing the clientele) would prohibit SWOs from fully concentrating to those fundings. Meanwhile, government fundings are characterized as stable, and, as such, most of the SWOs prefers. Limited elasticity, red-tape, 'sacrifice of quality of service' over efficiency, etc. are referred to the problems.

• International Journal of Contents
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• v.8 no.3
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• pp.57-63
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• 2012

Burnout is a severe psychological and physical syndrome that occurs in response to prolonged stress at work. It brings enormous costs to both organizations and individuals because it negatively impacts employees' job attitudes and leads to undesirable behaviors. The purpose of this study was to examine the negative effects of job burnout on the organizational commitment and organizational citizenship behavior of social worker. Organizational citizenship behaviors are efforts by employees above and beyond what is expected. For the research, burnout was consisted of emotional exhaustion(EE), depersonalization(PA) and diminished personal accomplishment(DP) by Maslach and Jackson's MBI. This study analyzed 342 social workers in private social welfare organizations by survey. The results of this study were summarized as follows: Social Workers had negative correlation to burnout on the organizational commitment and organizational citizenship behavior. Especially, EE, PA and DP had a negative effect on the organizational commitment; PA and DP had a negative effect on the organizational citizenship behavior. This study finally discussed theoretical implications for future study and practical implications for burnout strategies on the results.

• Korean Journal of Social Welfare
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• v.55
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• pp.283-307
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• 2003

The social services for the elderly have been expending in order to respond to the rapid speed of aging. However, low utilization, exclusion and duplication have been pointed out as significant problems in service utilization of the elderly. This study tried to find out the utilization patterns of social services for the elderly: what kinds of and how many social services the elderly receive from what kinds of and how many organizations, and factors influencing utilization of the social services. It surveyed the entire population of the public assistance recipient elderlies at Kyonggi province in 1999. The results show that duplication is not so significant problem as the low utilization of social services. However, the fact that more than forty five percent of the elderly receives social services from more than two organizations requires the efforts for service linkage and coordination in social service delivery system. The factors, which have relatively big influence on the number of organizations which the elderly use for each social service, were sex and age among the predisposing factors, "living alone" and place for residency among the enabling factors and the number of illness, Activities of Daily Living, Instrumental Activities of Daily Living and inconvenience of housing among the needs factors. These results call for expansion of social services for the elderly especially in the way of achieving distribution balance between the rural and urban area and activation of case management practice and local association of social service delivery agencies for service linkage and coordination.

• Journal of Korean Public Health Nursing
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• v.25 no.2
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• pp.209-220
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• 2011

Purpose: The study investigated the level of mutual cooperation among those engaged in public and private nursing and social welfare to understand contributing factors. Method: The subjects were 289 nurses and 279 social workers. The level of mutual cooperation between nurses and social workers was evaluated. taking into account related personal factors and organizational environmental factors. Results: The level of mutual cooperation between nursing and social welfare organizations showed the following sequence, in decreasing order; public nursing, public social welfare, private nursing and private social welfare personnel. The factors affecting nurses' cooperation with social welfare personnel were expected duties, understanding of social workers' service, service autonomy, service appropriateness, and the training environment of the organization. Factors influencing the level of cooperation of social workers with nurses included understanding of nursing service, understanding of the efficiency gained by cooperation, service appropriateness and the training environment of the organization. Conclusion: The development of training programs to increase the level of cooperation between the nursing and social welfare fields is strongly recommended.