• 제목/요약/키워드: Social Commerce Trust

검색결과 84건 처리시간 0.031초

Study on Tag, Trust and Probability Matrix Factorization Based Social Network Recommendation

  • Liu, Zhigang;Zhong, Haidong
    • KSII Transactions on Internet and Information Systems (TIIS)
    • /
    • 제12권5호
    • /
    • pp.2082-2102
    • /
    • 2018
  • In recent years, social network related applications such as WeChat, Facebook, Twitter and so on, have attracted hundreds of millions of people to share their experience, plan or organize, and attend social events with friends. In these operations, plenty of valuable information is accumulated, which makes an innovative approach to explore users' preference and overcome challenges in traditional recommender systems. Based on the study of the existing social network recommendation methods, we find there is an abundant information that can be incorporated into probability matrix factorization (PMF) model to handle challenges such as data sparsity in many recommender systems. Therefore, the research put forward a unified social network recommendation framework that combine tags, trust between users, ratings with PMF. The uniformed method is based on three existing recommendation models (SoRecUser, SoRecItem and SoRec), and the complexity analysis indicates that our approach has good effectiveness and can be applied to large-scale datasets. Furthermore, experimental results on publicly available Last.fm dataset show that our method outperforms the existing state-of-art social network recommendation approaches, measured by MAE and MRSE in different data sparse conditions.

농촌체험마을 소셜 미디어의 지속적 이용의도에 미치는 영향 (The Effects of Continued Usage Intention of Rural Tourism Social Media)

  • 문영주;이종호
    • 한국산학기술학회논문지
    • /
    • 제12권11호
    • /
    • pp.4812-4818
    • /
    • 2011
  • 본 연구는 농촌 체험마을 소셜 미디어 이용경험이 있는 이용자를 중심으로 소셜 미디어의 이용 동기가 만족, 신뢰, 지속적 이용의도에 미치는 영향을 규명하고자 실시되었다. 연구분석을 위해 농촌체험마을의 소셜 미디어 이용경험이 있는 310명의 표본자료가 활용되었으며, 연구분석을 위해 PASW18, Lisrel 8.54와 같은 통계분석 도구가 활용되었다. 분석결과 첫째, 소셜 미디어의 이용 동기가 만족에 유의한 영향을 미치는 것으로 나타났다. 둘째, 만족이 신뢰와 지속적 이용의도에 유의한 영향을 미치는 것으로 분석되었다. 셋째, 신뢰가 지속적 이용의도에 유의한 영향을 미치는 것으로 분석되었다. 본 연구 결과를 토대로 소셜 미디어의 지속적 이용의도에 영향을 미칠 수 있는 결정요인들을 분석하여 농촌체험 이용고객의 재방문을 유도할 수 있는 전략적 시사점을 제시하였다.

A Case study for Agricultural Mobile Commerce Application Using Oauth Based Real-time Information Sharing Technique

  • Do, Jung Rock;Jang, Ik Hoon;Kim, Jin Hyeung;Choe, Young Chan
    • Agribusiness and Information Management
    • /
    • 제7권1호
    • /
    • pp.37-44
    • /
    • 2015
  • This study explains an agricultural mobile commerce case using Oauth Based Real-Time Information Sharing Technique according to the growth of the agricultural e-commerce market. Considering the characteristics of the agricultural market, it can confirm differential values with the existing agricultural mobile commerce market according to the functions and characteristics of its technique. We compare variables for introducing agricultural mobile commerce with the existing mobile commerce. Trust through information sharing with real-timefarming diaries, suitability and perceived ease of use variables are positively influenced, but influence on completeness and authority of information variables are relatively insufficient. Through this, we explained differential values of agricultural mobile commerce and suggested an applicable business model.

온라인 거래에서 사고 발생시 누가 이의 입증책임을 질 것인가? (Who is responsible for the onus of proof on online fraud transactions? In perspectives of the eCommerce Law and Privacy Investment)

  • Chun, Se-Hak;Cho, Woo-Je;Kim, Jae-Cheol
    • 한국경영정보학회:학술대회논문집
    • /
    • 한국경영정보학회 2007년도 International Conference
    • /
    • pp.699-704
    • /
    • 2007
  • In this study, we examine why there exist different legal systems in electronic commerce or online financial trading. When a fraud online transaction occurs and the online customer disputes the transaction, the online customer takes responsibility for the proof of her/his argument in many European countries while in the U.S., the burden of proof lays on the firm. This paper analyzes how these two different legal systems exist and how these can be applied to electronic commerce law. In particular, this paper intends to find the optimal level of e-commerce firms' investment on security and analyzes how security investments can be related to firm's profits and consumer's welfare depending on IT infrastructure and social trust environment. More on, this paper can be contributed to provide guidelines for regulatory framework on ecommerce online transactions and discuss social welfare implications.

  • PDF

매스티지 브랜드의 소비가치와 소비자 행복과의 관계에 관한 연구 (Study on Relationship Between Consumption Values of Masstige and Consumer Happiness)

  • 김유경
    • 유통과학연구
    • /
    • 제13권1호
    • /
    • pp.105-118
    • /
    • 2015
  • Purpose - The objective of this study is to verify whether there are differences between Korean and Chinese consumers in the importance of the attributes such as shopping value and loyalty in social commerce. With the purpose of finding out these differences, the following questions are set up as research questions. First, will there be a difference between Korea and China in the importance of attributes of social commerce? Second, will there be a difference between Korean and Chinese consumers in shopping value? Third, will there be a difference between Korean and Chinese consumers in their loyalty? Research design, data, and methodology - The researchers collected data through self-administered questionnaires from Korean and Chinese consumers who had used social commerce within the past six months before answering the questionnaire. First, for social commerce users in Korea, comprising male and female university students in Chungcheong, a questionnaire was circulated. For social commerce users in China, university students within Beijing were surveyed. Responses to 336 questionnaires were used, excluding those with no answers or unreliable answers. Data coding and data cleaning were used. SPSS 18.0 was used. First, exploratory factor analysis is done to verify the validity of testing tools, and Cronbach's α coefficient is used to verify credibility. For factor analysis, the Varimax method is used. To verify the internal consistency reliability of each factor, the Cronbach's α coefficient is used to verify the credibility. Second, a T-test is done to verify differences between Korean and Chinese consumers for the importance of attributes. Third, ANOVA (Analysis of variance) is done to verify differences between Korean and Chinese consumers in shopping value and loyalty. Results - When Korean and Chinese consumers use social commerce, first, the importance of the attributes of social commerce is affected by four factors; playfulness and economic factors are more important to Korean consumers than Chinese consumers. As for informativeness factors, including product information and quality, and buyer comments, there was no confirmed difference between Korean and Chinese consumers. The convenience factor is more important to Chinese consumers than Korean consumers. Second, the factors affecting shopping value for Korean and Chinese consumers were hedonic shopping value and rational shopping value. To see the difference between Korean and Chinese consumers in shopping value factors, a t-test is conducted. As a result, in the rational shopping value factors of social commerce, Korean consumers scored higher than did Chinese consumers. These results were verified to be meaningful through statistics. In the hedonic shopping value factor of social commerce, Korean consumers scored higher than Chinese consumers. These results showed a significant difference. Third, loyalty in social commerce is higher for Chinese consumers than for Korean consumers. However, there is no difference in loyalty depending on sex. Conclusions - These results will hopefully be valuable and used in the future by Korean companies that wish to enter the Chinese social commerce market.

온라인 공동체에서 사회적 정체성과 지속적인커뮤니케이션 활동이 구성원 간 신뢰에 미치는 영향에 관한연구 (The Influence of Social Identification and Persistent Communication Activities on Interpersonal Trust in the Virtual Community)

  • 조승호
    • 디지털융복합연구
    • /
    • 제9권2호
    • /
    • pp.65-77
    • /
    • 2011
  • 본 연구는 온라인 공동체에서 구성원들 간에 신뢰가 어떻게 형성 발전되는지를 살펴보기 위한 연구이다. 신뢰형성에 주요한 요인에 대한 이론적 고찰을 통해 본 연구는 사회적정체성과 지속적인 커뮤니케이션 활동을 주요한 요인으로 설정하고 이들과 신뢰(Trust)에 이르기 위한 매개변인들인 신뢰성 (Trustworthiness) 요소-Integrity (규범공유성), 선의(Benevolence), 개방성(Openness)-와의 관계를 살펴보았다. 이들 관계를 실증적으로 밝히기 위해서 본 연구는 국내 주요 온라인 사이트의 커뮤니티 구성원을 대상으로 설문을 실시하였다. 그 결과, 사회적정체성과 지속적인 커뮤니케이션이 신뢰성 (Trustworthiness)에 유의미한 영향을 주고 있었으며 신뢰성의 세 가지 변인(Integrity, Benevolence, Openness) 등은 기존의 연구와 유사하게 신뢰에 주요한 요소들임이 밝혀졌다.

공유경제와 O2O를 활용한 Chauffeured Car Services의 이용의도에 관한 연구 (Use Intention of Chauffeured Car Services by O2O and Sharing Economy)

  • 전수부;무윤택;이종호
    • 유통과학연구
    • /
    • 제15권12호
    • /
    • pp.73-84
    • /
    • 2017
  • Purpose - Over recent years, O2O and shared economy have been an eye-catching topic. Many researches on O2O and shared economy have been published gradually. The emerging enterprise of chauffeured car services developed rapidly in the past two years. Therefore, it is necessary to explore the influencing factors of use intention of the chauffeured car services users. Through active use of O2O and shared economy, put up with operation strategy in line with their use intention. Research design, data, and methodology - After collecting 324 respondents in China with questionnaires, this study begin the empirical research with users of Chauffeured Car Services, and analyzes data with IBM SPSS 24.0 and IBM AMOS 24.0. Results - Personal Propensity to Trust significantly affects the Initial Trust of chauffeured car services users. Firm Reputation significantly affects the Initial Trust and use intention of chauffeured car services users. Initial Trust significantly affects the use intention of chauffeured car services users. Performance Expectancy and Effort Expectancy significantly affect chauffeured car services users' use intention. Social Influence also significantly affects the use intention of chauffeured car services users. Conclusions - First, Initial Trust significantly affects the use intention of chauffeured car services users. Thus, the enterprise should make efforts to improve users' initial trust in order to attract their attention. For this reason, chauffeured car services enterprises should conduct questionnaires to deeply explore what needs can improve users' initial trust. Second, performance expectancy and effort expectancy significantly affect chauffeured car services users' use intention. When users enjoy chauffeured car services, they attach great importance to the convenience, simplicity and efficiency, which reflects that chauffeured car services' desire for greater development in the O2O and shared economy market. Therefore, they need to grasp users' needs (convenience, simplicity and efficiency) and carefully improve the quality of chauffeured car services. Finally, social influence also significantly affects the use intention of chauffeured car services users. It means friend recommendation or mass media influences users' intention. So, it is more important to increase differentiated benefits, advertising and publicity of chauffeured car services.

소셜 네트워크 서비스를 이용한 농식품 구매의 소비자태도와 행동에 대한 연구 (A Study of Consumer Attitude and Purchasing Behavior toward Agricultural Products using Social Network Service)

  • 정수연;김기환;양성범;오상헌;황대용;김영철;이석원
    • 한국식품영양학회지
    • /
    • 제25권3호
    • /
    • pp.650-655
    • /
    • 2012
  • This purposes of this study were to explain consumer attitudes and purchasing behaviors towards agricultural products using a social network service and to determine the influencing factors such as experience, technology ability, innovation, self-efficacy, perception of usefulness, perception of trust, attitude, purpose of purchase and individual characteristics on them. We analyzed the survey data set, using the 'logit model', 'simultaneous equation model', and 'LISREL-Type model' In this study, the results obtained are summarized as follows. The result for the comprehensive statement of "Trust" was the biggest influence on the purchase agricultural products using the social network service. Therefore, in order to expand agricultural e-commerce using SNS, trust should be to the fore of marketing and publicity campaigns, in order to promote and stabilize the market.

소셜 신뢰 제고를 위한 UCC 의사소통구조에 관한 연구 (A Study about UCC Communication Structure for improving Social Trust)

  • 강장묵
    • 한국인터넷방송통신학회논문지
    • /
    • 제12권3호
    • /
    • pp.209-216
    • /
    • 2012
  • 이 글은 소셜 네트워크 서비스와 스마트폰 기술의 시야에서 사용자 손수 제작 콘텐츠의 커뮤니케이션 구조를 모색하였다. 연구 모델의 개발을 위해, 저자는 정밀한 성공 척도의 개발과 선생 연구를 통해 사용자 손수 제작 콘텐츠의 성공 요인을 선별하는데 역점을 두었다. 제안된 모델은 페이스북과 연결된 플리커 등의 사례와 같은 서비스를 고찰하면서 각 개별 서비스 간의 신뢰의 관련성 그리고 소셜 자본의 전환 등에 대한 내용으로 구성된다. 그 결과 네트워크 자체의 조직 특성과 구조가 사용자 손수 제작 콘텐츠의 신뢰 흐름을 파악하는데 중요한 요인이라는 점을 보여주었다. 그리고 소셜 네트워크 서비스를 통해 협업하는 관계를 가능하게 하는 개방된 API 기술들과 Single sign on의 기술을 고찰하였다. 사용자 손수 제작 콘텐츠의 구체적인 특징은 결국 소셜 자본 및 신뢰를 증진시키는데 소셜 네트워크 서비스의 직접 또는 간접적인 네트워크 효과가 갖는 의미를 기술하였다.

The Effect of Live Commerce to Increase Consumer's Purchase Intention: The Case of China

  • Wei-Keon ZHANG
    • 유통과학연구
    • /
    • 제21권12호
    • /
    • pp.103-111
    • /
    • 2023
  • Purpose: This study explores the impact of live commerce on consumer purchase intention in the Chinese market. Live commerce, a novel marketing strategy that fuses e-commerce with live streaming, has gained significant popularity in China. The study aims to pinpoint main ways that live commerce increases customers' propensity to make purchases. Research design, data, and methodology: The PRISMA technique was adhered to in the systematic cycle of finding, screening, and selecting publications. Predefined keywords like "live commerce," "live-stream shopping," "consumer purchase intention," and "China" produced a large number of possibly pertinent research in the first search. Results: This study has delved into the profound effects of live commerce on consumer purchase intention, with a specific focus on the dynamic Chinese market. This study has identified four primary outcomes that support the revolutionary potential of live commerce: increased product engagement, significant social influences, dynamic pricing tactics, and the establishment of trust and credibility. Conclusions: Finally, the study provides live commerce practitioners with valuable insights, advising them on maximizing these impacts to increase consumer buy intention. In summary, this study offers helpful information to companies and marketers who want to take advantage of live commerce as a powerful tool for connecting with Chinese customers and increasing sales.