• 한국IT서비스학회지
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• 제13권1호
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• pp.103-124
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• 2014

Prior studies on knowledge sharing have concentrated primarily on either organizational or individual characteristics. However, by focusing on the interaction between members in On-line communities of practice (CoPs), we seek to identify and analyze factors that affect knowledge sharing by members in CoPs. Therefore, we examine if the independent variables such as interactivity, followership, and trust have positive impacts on the dependent variables such as commitment to CoPs and intention to share knowledge. In addition, this study also investigates the relationship between commitment to CoP and intention to share knowledge. The empirical results show that interactivity has a positive impact on commitment, but an insignificant impact on intention to share knowledge. Besides, trust between members is significantly associated with intention to share knowledge, whereas it does not have a significant effect on commitment. Moreover, followership is significantly related to both commitment and intention to share knowledge. These empirical findings show that the relationship between members in CoPs play a significant, positive role in intention to share knowledge. In conclusion, this research contributes to shedding a light into both interactions between members in and commitment to CoPs that are critical to facilitate knowledge sharing.

• 지식경영연구
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• 제12권5호
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• pp.25-40
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• 2011

Today, Internet users start off using heavily SNS(Social Network Site) such like, Facebook, Twitter. The reason of the growth of using SNS would be closely related to the various services of gaming, playing, entertainment items, sharing information etc., provided by the SNS, technically, the most important one out of the services provided would be behaving of sharing knowledge among people who connected and networked in the site. In sum, we assume that the users may communicate well each other and pay attention to build closely a social network using that kind of activities. However, nevertheless the new trends of communications and sharing knowledge become popular, researchers have just began the research issues in explaining why Internet user rush into SNS and enjoy the time in there. Therefore, we investigate on the reasons of posting knowledge voluntarily in the SNS and how others response to the posted information and actually affected by the behavior. We appled personal relation and social identity theory for this study, which personal relation in SNS may affect on social identity and make them produce knowledge generation. We found that social identity and involvement in SNS is closely related and influence knowledge creation and generation. This empirical study resulted in the importance of social relations in SNS, which leads to a sharing knowledge.

• 한국IT서비스학회지
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• 제12권3호
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• pp.253-271
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• 2013

Innovation becomes norm rather than exception in today's business, and accordingly firms are working on how to make their employees to work smarter using information systems and technologies. Smart work demands virtual collaboration and cooperation among team members in different places and different time. Sharing of knowledge among team members in these innovative activities are critical in every sense for the successful performance. This study explores the antecedents of knowledge sharing among team members in team-based innovation activities. Five factors (pleasure of knowledge sharing, self-efficacy, management support, rewards, and system usage) are identified through extant review of literature and an instrument is adopted and validated from previous studies. The instrument is adminitered against 138 individuals in and across 54 teams in a telecommunication firm. Except self efficacy, all the paths in the proposed research model is confirmed with different levels of relational coefficients towards the levels of knowledge sharing and innovation activities in teams. Surprisingly, findings indicate that intrinsic pleasure of sharing is most critical than management support, organizational rewards or system usage. This study fills the research gap in team management. Findings provide important implications for managing teams in coming virtual and smart environment.

• 한국IT서비스학회지
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• 제17권1호
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• pp.1-16
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• 2018

In this research, we tried to suggest the guidelines to stakeholder of ICT startup for picking up the excellent startups and nurturing them. We designed the research model focused on the good startup team's knowledge based interaction mechanism. A research model and hypotheses were developed from literature review and empirically validated. The research model consisted relationship among the knowledge sharing (knowledge donation and knowledge collection), absorptive capacity (member's ability and member's motivation), team creativity, and innovation capability. Data were collected from ICT Service Startups, and a partial least squares (PLS) analysis was made on 175 data points. The analysis results showed that absorptive capacity has significant effect on team creativity and innovation capability directly. And also it has indirect effect on the dependent variable through team creativity. On the contrary, knowledge sharing does not have statistically significant effect on team creativity and innovation capability; only have an effect on absorptive capacity. Based on the results, we proposed several team management skills for ICT startup leaders and members, and the guidelines to stakeholder such as government and private investors. Also there are some ideas for startup nurturing polices for government officers. Theoretical contributions are discussed at the end with limitations and further studies.

• 한국콘텐츠학회논문지
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• 제10권7호
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• pp.355-365
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• 2010

본 연구의 목적은 IT서비스 환경에서 서비스 제공자와 사용자 사이에 이루어지는 지식공유 활동에서 IT서비스 품질이 미치는 영향을 설명하는 데 있다. 이를 위해 독립변수로서 IT서비스 품질, 매개변수로서 만족, 신뢰, 몰입으로 구성된 관계품질, 그리고 종속 변수로서 지식공유를 제시한 연구모델을 구성하여 검증하였다. 실증적인 검증을 위해 IT프로젝트 팀의 시스템 사용률이 높은 사용자를 대상으로 설문조사를 실시하였으며, 520개의 설문 중 회수된 183개의 자료를 바탕으로 공분산 구조분석을 이용한 구조 모형 분석 방법인 AMOS를 통해 검증하였다. 또한 구성개념 신뢰도, AVE(Average Variance Extracted)분석, 확인적 요인분석을 통하여 측정도구의 내적 일관성 및 수렴 타당성, 판별 타당성을 검증하였다. 그 결과 IT서비스 품질은 만족과 신뢰에 영향을 주며, 만족과 신뢰는 몰입에 영향을 주는 것으로 나타났다. 또한 사용자가 몰입을 할수록 지식공유에 더 영향을 주는 것으로 분석되었다. 관계품질이 IT서비스품질과 지식공유 활동에서 중요한 매개역할을 함을 알 수 있었고 아울러서 관계품질 내에서 만족과 신뢰가 몰입을 선행함을 알 수 있었다.

• 지역과문화
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• 제6권1호
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• pp.1-27
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• 2019

본 연구에서는 최근 사회적으로 논의되고 있는 쟁점 중 하나인 공유경제서비스가 지역 관광지 내 공유경제네트워크 구축 과정에서 어떤 방식으로 정착될 수 있을지에 대해서 탐색적 수준에서 분석했다. 일반 소비자들을 대상으로 조사하여 분석한 결과, 숙박 및 차량 기반 공유경제서비스에 대해서 호의적인 태도는 지역공유경제서비스의 네트워크 및 지역 주민교육의 필요성, 지역경제활성화에 대한 신념에 직접적으로 영향을 주지 않고, 소비자 스스로의 공유경제서비스에 대한 지식, 정보 학습의 열망이 매개되어 영향을 주는 것으로 나타났다. 이 같은 분석결과를 통해 지역의 관광자원개발 과정에서 구축될 수 있는 공유경제서비스 활성화는 지역사회, 지역주민들의 노력만으로 이루어질 수 없으며, 소비자의 공유경제에 대한 정보 및 지식의 학습이 함께 구현되어야만 지역관광지 활성화로 이어질 수 있음을 알 수 있었다. 이제 지역사회의 공유경제 네트워크를 통한 관광지 및 관광자원 개발은 소비자와 지역주민의 상호작용을 통한 긴밀한 의사소통을 통해 추진되어야 할 것이다.

• 예술인문사회 융합 멀티미디어 논문지
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• 제8권9호
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• pp.647-658
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• 2018

현대사회는 복잡하고 빠르게 변화하고 있고, 지식을 습득하고 창출하기 위해 지식 공유가 필요하다. 지식공유는 동료들과 협력하거나 이들을 돕기 위해 자신의 정보 지식, 노하우를 제공하는 행동이다. 본 연구는 가상커뮤니티 구성원의 모바일 지식공유행위를 설명하기 위해 사회적 자본이론을 이용하여 연구모형을 제시했다. 선행연구를 기반으로 사회적 자본이론을 구조적, 관계적 그리고 인지적 측면으로 구분하였다. 구조적 측면의 척도로 사회적 유대, 인지적 측면의 척도로 공유 언어와 공유비전, 그리고 관계적 측면의 척도로 신뢰로 구성했다. 설문 자료를 수집한 후 SPSS 22를 이용하여 요인분석과 회귀분석을 실시하였다. 사회적 자본의 세부 요인이 정보 공유 행위에 어떠한 영향을 미치는지, 그리고 지식공유의 정도가 커뮤니티 촉진에 어떠한 영향을 미치는가를 실증 분석하였다. 분석 결과 사회적 유대 관계, 공유된 언어, 공유된 비전, 신뢰가 지식 공유에 영향을 미치는 것으로 나타났다. 지식 공유는 커뮤니티 촉진에 긍정적 영향을 끼쳤다.

• International Journal of Computer Science & Network Security
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• 제21권8호
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• pp.353-359
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• 2021

Information technology and the need for timely and effective communication during the Covid-19 have made most governments adopt technological approaches to provide their services. E-government services have been adopted by most governments especially in developed countries to quickly and effectively share information. This study discusses the reasons why governments in the Gulf region should develop a new model for information technology knowledge management practices. To achieve this, the author identified possible benefits of adopting information technology knowledge management practices and why most governments in the Gulf find it hard to adopt them. Knowledge management allows for learning, transfer as well as sharing of information between government organizations and citizens and with the development of technology, the effectiveness of electronic services can easily be achieved. Also, effective adoption of information technology can improve knowledge management with the help of techniques that enhance capture, storage, retrieval as well as sharing of information. The author used systematic literature review to select 28 journals and articles published post 2019. IEEE, Google Scholar and Science Direct were used to select potential studies from which 722 journals and articles were selected. Through screening and eligibility assessment, 21 articles were retained while the back and forward search had 7 more articles which were also included in the study. Using information gathered from these articles and journals a new conceptual model was developed to help improve information technology knowledge management for governments in the Gulf region to effectively deliver e-services during Covid-19. This model was developed based on the process of KM, Theory of Planned Behavior and Unified Theory of Acceptance and Use of Technology. Based on the developed model. From UTAUT model, performance expectancy, effort expectancy as well as social influence had a great impact.

• 지식경영연구
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• 제17권4호
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• pp.129-145
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• 2016

Nowadays, owing to the diffusion of smartphones and the growth of social networking services (SNS), the number of people who share their life with other SNS users by posting photos is increasing. The number of Instagram users has been particularly increasing since Instagram started its service in 2010. Compared to other SNS such as Facebook and Twitter, Instagram runs its service by focusing solely on photos, which is a major differentiation factor compared with other existing SNS. Previous studies, however, do not examine SNS that focus on photo sharing adequately. Therefore, we establish a hypothesis relating to the motivations behind a user's photo sharing attitude and posting intention through Instagram. Moreover, this will be achieved by employing TRA(Theory of Reasoned Action) and focusing on intrinsic and extrinsic motivations. The analysis results show that intrinsic motivation influences a user's sharing attitude and subjective norms. Apart from this, Instagram's expressivity influences a user's photo sharing attitude and posting intention.

• 한국문헌정보학회지
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• 제45권2호
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• pp.61-74
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• 2011

The author analyses the challenging activities of Japanese libraries in this decade by launching two keywords; "product-sharing" and "outcome generation." "Product-sharing" means that libraries share knowledge, skills, and records which are produced as the result of the services or in the process of activities. And "outcome generation" means that libraries generate any efficiency or effectiveness through their services to users. Using these concepts, reported are the current situation and aspects of Japanese libraries which try to make various contributions to the society; research and learning of the people, and education and training for professional librarians, and so on. In the analysis, the author shows some examples of "product-sharing" at first, including the records of reference transaction and the multi-functioned online public access catalogue. Especially, focused is on the various possibility and adoptability of the Collaborative Reference Database System of the National Diet Library of Japan. This system is one of digital reference service in Japan, and the database of reference transaction records is expected to be useful for research and academic studyies as knowledge-base of professional librarians. And the system is also expected to be a platform for LIS education and professional development in the e-learning environment. Secondly, as the examples of "outcome generation", explained are the problem-solving-type activities, and provision of the collection about books on struggling against disease and illness. A few examples of outcome in the problem-solving-type activities are these; increase of sales in the services for shop managers, business persons, and entrepreneurs, contribution to affluent daily life by providing the local information services to residents and neighbourhoods, and etc. And for both the patients with serious cases and their family or those who nurse them, books about other persons' notes or memorandum are the greatest support, and sometime healing. The author discuss the 'raison d'etre' of these activities focusing on public libraries in Japan.