• Title/Summary/Keyword: Service-oriented System

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The Study on the Effects of Service Quality on Information & System Qualities and Collaborative Performances:Based on SME's SCM Environment (SCM 적용에 있어서 중소기업의 Service Quality가 정보, 시스템 품질 및 협업성과에 미치는 영향에 관한 연구)

  • Song, In-Kuk
    • Journal of Internet Computing and Services
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    • v.11 no.1
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    • pp.183-193
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    • 2010
  • For the purpose of enhancing performances, many companies have tried to ensure the competitive advantages in ties with organization's strategy by putting effort in designing, developing and practicing the information system. Despite the information oriented small and medium enterprises (SME) being suffered from lack of funds, professional man-power and poor environment, fairly evaluating the level of information system within an organization can be a positive starting point for information oriented SME. Therefore in this study, for the purpose of using the SERVQUAL as a measurement tool provided by information system department under the environment of using information system, we try to free from the marketing oriented service category and develop models that are applicable in the information system environment to check reliability and validity. As a result, it is analyzed that enhancements of SERVQUAL simultaneously improves system and information quality which makes the employees satisfy with their working environments and sequentially affects to the collaborative performance of using information system.

A Study on the Information Service of the Science Digital Library for Youth (청소년 과학분야 디지털도서관의 정보서비스에 관한 연구)

  • Kwak Seung-Jin
    • Journal of the Korean Society for Library and Information Science
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    • v.38 no.4
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    • pp.67-83
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    • 2004
  • The purpose of this study is to analyze the information service and the design of the information system of LG Science Land and NSDL which was designed as Integrated Information System in Science Digital Library for youth. After that, the requirement and inclination of the system user was analyzed through on-line questionnaire and finally the Subjective-Oriented Directory System was modified in detail as improvement issue of the system. This study has a significance in designing a user-friendly information environment that the youth can access information in science more conveniently and Proving the efficiency of it.

A Design and Implementation of VOD Service System with Off-line Search Function (오프라인 검색기능을 가진 주문형 비디오 서비스 시스템 설계 및 구현)

  • 이혜정;박두순
    • Journal of Korea Multimedia Society
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    • v.4 no.3
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    • pp.205-214
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    • 2001
  • As the real time multimedia data service has become available due to the rapid progress of computer and Internet technology, the users can enjoy the newly developed service, which is called Video On-Dem-and(VOD). However, most of service providers have not paid their attention much on the software for various service modes on VOD, but they are only concentrating un the hardware to provide with the high resolution video display. Therefore, the service providers are recently to pay more attention on the software to cope with the various demands of users than hardware. So this paper has designed and implemented the VOD service system for those demands. Since the VOD service system suggested by this paper enable off-line search functions through E-mail, the users can possibly get the necessary information from off-line Search without connecting to the server while the current VOD service can prominently help users to save the time and effort to sea고 and select the Video contents by using periodical current awareness service supported by PUSH technology and user oriented information booking and feedback service supported by SDI service.

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Development of User Oriented Geographic Information Retrieval Service Module Based on Personalized Service (개인화 서비스 기반 사용자 지향형 지리정보 검색 서비스 모듈 개발)

  • Lee, Seok-Cheol;Kim, Chang-Soo
    • Journal of the Korean Association of Geographic Information Studies
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    • v.14 no.1
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    • pp.49-58
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    • 2011
  • Recently, GIS(Geographic Information System) has been developed to personalized service for providing the specialized services that is aimed to personal user based on mobile communication. The existing GIS system provides comprehensive and simple information but GIS System for personalized service must provide the adjustive information through the personal interest profile based on POI(PoInt of Interest). This paper describes the intelligent retrieval geographical information service module for providing personal oriented geographic information service. Our proposal model consists of user preference profile, acquisition of POI through hybrid network (Wireless LAN, CDMA), service platform and implementation of prototype system. Implementation model can apply to the life information service like restaurant, oil station, convenient store and etc.

Simulation Model for User-Perceived Service Availability (사용자 인지 서비스 가용도의 시뮬레이션 모델)

  • Ham, Young-Marn;Lee, Kang-Won
    • Journal of the Korea Society for Simulation
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    • v.21 no.2
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    • pp.103-112
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    • 2012
  • Traditional system-oriented measures are no longer adequate to describe the availability perceived by the user. In this paper we investigate the service availability model and the user behavior graph. And we propose the simulation model, which determines the sevice availability considering user model, system model and service model at the same time. Through the example, we show how to construct the UBG of user model, system model and service model. And we investigate the effect of the parameters of system model and UBG on the service availability.

Service-oriented protocol security framework in ICT converged industrial environment (ICT 융합 산업 환경에서 서비스 지향 프로토콜 보안 프레임워크)

  • Lee, Seoung-Woo;Lee, June-Kyoung;Lee, Kyoung-Hak
    • Journal of the Korea Convergence Society
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    • v.8 no.12
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    • pp.15-22
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    • 2017
  • This paper analyzes vulnerability of each service protocol used in ICT convergence industry, smart factory, smart grid, smart home, smart traffic, smart health care, and suggests technologies that can overcome security vulnerabilities. In addition, we design a service-oriented protocol security framework that allows us to quickly and easily develop security functions in an open environment by defining a security element common to protocols and designing a security module for each protocol layer including the corresponding elements. Service protocol independent security module and specialized security module, it will be possible to develop flexible and fast security system in ICT convergence industry where various protocols are used. The overall security level of the ICT service network can be improved by installing the necessary security modules in the operating system, and the productivity can be improved in the industrial security field by reusing each security module.

Bandwidth Allocation Under Multi-Level Service Guarantees of Downlink in the VLC-OFDM System

  • Liu, Shuangxing;Chi, Xuefen;Zhao, Linlin
    • Journal of the Optical Society of Korea
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    • v.20 no.6
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    • pp.704-715
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    • 2016
  • In this paper, we explore a low-complex bandwidth allocation (BA) scheme with multi-level service guarantees in VLC-OFDM systems. Effective capacity theory, which evaluates wireless channel capacity from a novel view, is utilized to model the system capacity under delay QoS constraints of the link layer. Since intensity modulation of light is used in the system, problems caused by frequency selectivity can be neglected. Then, the BA problem can be formulated as an integer programming problem and it is further relaxed and transformed into a concave one. Lagrangian formulation is used to reformulate the concave problem. Considering the inefficiency of traditional gradient-based schemes and the demand for distributed implementation in local area networks, we localize the global parameters and propose a quasi-distributed quadratic allocation algorithm to provide two-level service guarantees, the first level is QoS oriented, and the second level is QoE oriented. Simulations have shown the efficient performance of the proposed algorithm. The users with more stringent QoS requirements require more subcarriers to guarantee their statistical delay QoS requirements. We also analyze the effect of subcarrier granularity on the aggregate effective capacity via simulations.

Fair Peer Assignment Scheme for Peer-to-Peer File Sharing

  • Hu, Chih-Lin;Chen, Da-You;Chang, Yi-Hsun;Chen, Yu-Wen
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.4 no.5
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    • pp.709-735
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    • 2010
  • The reciprocal virtue of peer-to-peer networking has stimulated an explosion of peer population and service capacity, ensuring rapid content distribution in peer-to-peer networks. Critical issues such as peer churn, free riding, and skewed workload significantly affect performance results such as service agility, fairness, and resource utilization. To resolve these problems systematically, this study proposes a peer assignment scheme that supports fair peer-to-peer file sharing applications. The proposed scheme exploits the peer duality of both server-oriented peer capacity and client-oriented peer contribution. Accordingly, the system server can prioritize download requests and appropriately assign server peers to uploading file objects. Several functional extensions, including peer substitution and elimination, bandwidth adjustment, and distributed modification, help cope with subtle situations of service starvation and download blocking, and hence make the system design robust and amenable. Simulation results show this design is examined under both centralized and distributed peer-to-peer environments. Performance results confirm that the proposed mechanisms are simple but effective in maintaining service agility and fairness, without loss of overall service capacity in peer-to-peer files sharing systems.

Service-oriented Web for Transformable 4D Printing Components (변형 가능한 4D프린팅 부품을 적용한 서비스 기반 웹)

  • Yun, Gun-Yung;Lee, Yong-Gu
    • Korean Journal of Computational Design and Engineering
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    • v.21 no.2
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    • pp.122-129
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    • 2016
  • 4D printing is a method that manufactures a programmed transformable 3d printed components that can be transformed in a pre-designed environment. We propose a service-oriented web architecture for supporting 4D printing system. Service model is classified under four kinds of functions: design, sharing, application and production. We designed RESTful web APIs for these functions. Some preliminary designs about the web API architecture and data modeling is discussed.

User's Satisfaction Analysis on the User-Oriented Public Transit Service in Busan (이용자 맞춤형 대중교통서비스의 이용자 만족도 분석 : 부산시 사례를 중심으로)

  • Park, Han-Young;Kim, Gyeong-Seok
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.11 no.1
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    • pp.28-41
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    • 2012
  • The User-Oriented Public Transit Service provide public transit service through media devices, such as mobile, BIT and In-vehicle display devices, which considered user's individual characteristics and specific preference anytime and anywhere. The objective of this study is to develop and improve the services in the three media devices. This study applied user-satisfaction analysis in evaluating the service in Busan, analyze factor affecting the level of service user's satisfaction, and draw remedies based on the analysis results. The user's satisfaction average values in each media are 3.29 mobile, 3.62 BIT, and 4.05 In-vehicle display devices. Overall satisfaction average value 3.54 on the service showed a positive reaction from the survey participants. The important factor affected on general satisfaction of the User-Oriented Public Transit Service is "In-vehicle display devices" scored .632 (standardized coefficient) by categorical regression analysis. But users prefer to further improve the service environment rather than to add service information because they are already contented with the information they are getting. Furthermore, this study suggested ways of improving the User-Oriented Public Transit Service based on the satisfaction analysis results from the user's perspective.