• Title/Summary/Keyword: Service-oriented System

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A Performance Analysis by the Satisfaction Survey for Center for Children's Foodservice Management and Developmental Direction (어린이급식관리지원센터 지원 서비스 만족도 조사를 통한 성과 분석과 발전 방향)

  • Shin, saerom;Woo, eunyeol;Park, hyekyung
    • Journal of the FoodService Safety
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    • v.1 no.1
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    • pp.45-51
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    • 2020
  • This study sought to understand the requirements of registered institutions and parents of beneficiary children's through a satisfaction survey conducted at Center for Children's Foodservice Management (CCFSM) and to improve quality to create a model example of site-based meal safety management in accordance with population trends. In 2019, the comprehensive satisfaction level of the director and parents rose 2.4 points and 2.9 points, respectively, compared to the previous year, and the comprehensive satisfaction level of the director and parents continued to rise from 2015 to 2019. The gap between the highest and lowest institutions is narrowed to 13.5 points year-on-year from 21.4 points. National Institute of Food and Nutrition Service will need to make efforts to upgrade regional centers through (Human Resource Development(HRD) training to strengthen their job-specific capabilities and minimize the standard deviation of each center. Since local centers are distributed across the country and have field-oriented service support systems, CCFSM will need to manage the healthy eating habits of the underprivileged, provide information necessary to establish proper eating habits, strengthen education, and establish a customized food safety service system.

An Object-Oriented Modeling of HyTime Documents (HyTime 문서의 객체지향 모델링)

  • Kang, Ji-Hoon;Cho, Young-Hwan;Park, Cheon-Shu
    • Journal of The Korean Association of Information Education
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    • v.4 no.2
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    • pp.223-231
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    • 2001
  • Hypermedia documents include structural information for their documents There have been researches on storing and searching hypermedia documents using the structural information of the documents. For the purpose of presenting hypermedia documents, however, only a few models have been proposed. In this paper, we propose a new object-oriented model based on the structural information of HyTime documents for storing and also presenting efficiently the documents. For this modeling, we consider an application of HyTime, a system for a news-on-demand service that provides news customized by user requests. Our modeling can be applied to several Hypermedia application areas, like as customized web-based instructions and digital libraries as well as news-on-demand services.

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Design and Implementation of Cable Data Subscriber Network Management System for High Speed Internet Service (초고속 인터넷서비스를 위한 케이블 데이터 가입자 망관리 시스템 설계 및 구현)

  • Yun Byeonh-Soo;Ha Eun-Ju
    • Journal of Internet Computing and Services
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    • v.5 no.3
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    • pp.87-98
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    • 2004
  • There are several types of distributed subscribers network using Asymmetric Digital Subscriber Line (ADSL), Very high-bit rate Digital Subscriber Line (VDSL), and Data Over Cable Service Interface Specifications (DOCSIS), The efficient and concentrated network management of those several distributed subscribers networks and resources require the general information model of network, which has abstract and conceptional managed objects independent of type of network and its equipment to manage the integrated subscriber network, This paper presents the general Internet subscribers network modeling framework using RM-ODP (Reference Model Open Distributed Processing) to manage that network In the form of integrated hierarchy, This paper adopts the object-oriented development methodology with UML (Unified Modeling Language) and designs and implements the HFC network of DOCSIS as an example of the subscriber network.

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Evolving Direction of BPM for SOA-based e-Business Enhancement (SOA 기반의 e-비즈니스 고도화를 위한 BPM의 발전과제)

  • Lee, Yong-Han;Kim, Hoon-Tae
    • The Journal of Society for e-Business Studies
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    • v.12 no.2
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    • pp.233-247
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    • 2007
  • In order for companies to survive rapidly changing business environment, it is expected that the activities in an enterprise must be reorganized around business processes; the information infrastructures are based on Web Services; and information systems are re-built around the BPMS (Business Process Management System). In this research we suggest major directions of e-business enhancement especially based on SOA(Service Oriented Architecture). Then we investigate the correlation between BPM functionalities and e-business technologies, and suggest priorities among the evolving directions of BPM functionalities via an intensive expert survey. The results of this study can be used by BPM solution vendors, prospective buyers and IT policy makers.

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Factors Affecting Patient Satisfaction of Dental Services Organizations (치과의료서비스에 대한 환자만족 영향원인 -경남 일부 지역 치과의원을 중심으로-)

  • Lee, Eun-Sook;Park, Jeong-Ran;Choi, Mi-Sook
    • Journal of Korean society of Dental Hygiene
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    • v.5 no.2
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    • pp.247-261
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    • 2005
  • The main objective of this study is to investigate the factors affecting patient satisfaction, repeat-use intention, and inducement intention for providing the suggestion for patient-oriented management of dental services organizations. For this study, the patient satisfaction model including 14 facets of satisfaction factors such as distance(time/location), human services(dentist-hygienist), treatment results, and facilities(convenient facilities/parking lot) was examined. Data were collected from 196 patients who visiting the same dental services organization more than two times of ten dental clinics at Kyeongsangnam-do area using self-administered questionnaire. Major results of the empirical analysis are as follows: First, patient satisfaction, repeat-use intention, and inducement intention were significantly correlated with gender, age, economic conditions among patients of dental clinics. Second, kindness of hygienist, treatment results, kindness of receptionist, waiting time, emergency medical services, and right-fee for services were found to have significant influence on dental services organizations. These research findings suggest that improvement of service quality in dental care and advancement in treatment ability of dentist and hygienist are very important to improve patient satisfaction and patient-oriented service system in dental services organizations.

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A Method of Test-bed Implementation for ASBU-Based Integrated Aeronautical Data Management Network (ASBU기반의 항공데이터 종합관리망 테스트베드 구축방안)

  • Kim, Jin-Wook;Yoon, In-Sup;Kim, Sang-Uk;Chung, Jae-Hak;Choi, Sang-Bang;Park, Hyo-Dal
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.17 no.11
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    • pp.2668-2676
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    • 2013
  • International Civil Aviation Organization adopted the program to improve performance of aviation-related data systems through the ASBU for 20 years from 2013. Research and development for integrated management network of aeronautical telecommunication data through SWIM(System Wide Information Management) technology which is part of program, are being progressed in the United States and European countries. Therefore, in this paper, we suggest a method of testbed implementation based on technology of aeronautical data services architecture applied the concept of SOA(Service Oriented Architecture), development of future data management model for integrated management of aeronautical data, and development of user-centric integrated aeronautical data management network through adapter technology for interoperating legacy aeronautical data system to develop even technology with development trends of advanced countries.

Business Processes Automation and Analysis Techniques by Using BPM and SOA (BPM과 SOA기반의 비즈니스 프로세스 자동화와 분석기법)

  • Lee, Chung-Hun;Lee, Jong-Hak;Seo, Jeong-Man;Cho, Wan-Sup
    • Journal of the Korea Society of Computer and Information
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    • v.14 no.4
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    • pp.171-178
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    • 2009
  • Recently, a combination of Business Process Management (BPM) and Service Oriented Architecture (SOA) is being recommended as the best approach for automating large business systems. And the need to create meaningful information from daily operational data is increased today. In this paper, we propose a methodology for automating business processes based on the BPM-SOA convergence trend and verify the methodology by implementing the project management business process. BPM-SOA convergence provides higher extensibility and productivity due to the loosely coupled system construction and maintenance. The system has good properties for frequent process changes and reuse of duplicate processes. We then analyze extensibility of the system as new business processes are added to the existing system. We finally analyze the data generated by BPM by using SAP business intelligence to support management's decision making and strategy. Business intelligence provides not only useful data for business decisions but also chance to optimize the business processes.

IT Service Management Model Based on Unified Process for Public Sectors (공공기관을 위한 UP기반의 정보기술서비스관리모델)

  • Park, Jae-Won;Choi, Jae-Hyun;Lee, Goo-Beom;Lee, Nam-Yong
    • Journal of Information Technology Services
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    • v.9 no.1
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    • pp.43-56
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    • 2010
  • With the improvement of the Information Technology and the change of the business environment, the dependency of business on the Information Technology shows sharply increase. The Information Technology, however, is centered on the support of the technology viewpoint and thus the influence and effect of Information Technology on the business is hardly analyzed. The information system, therefore, requires not only technology-centric support management but service-oriented and systematic introduction of Information Technology Service Management(ITSM). The domestic ITSM market is currently expanding into variety of industries like finance, telecommunication, manufacturing and public service and at the same time the consequent reconstruction process of information system is continuously under way so as to qualify for the ISO 20000 certification. Especially the public organizations rapidly adopt the ITSM, in order to improve the quality of public service together with a goal of realizing the electronic government and of managerial innovation. The existing ITSM still, however, shows the tendency of depending only on the system construction and the management on the visible requirements whereas the overall process is not likely being improved. Hence, this study suggests, focusing on the life cycle of service, the model of ITSM based on Information Technology Infrastructure Library(ITIL) v3 which is appropriate for the public service. We expect, as stated in this study, that our ITSM model shall be widely accepted to the public agencies who promote the advance campaign by setting up the ITSM or reconstructing the existing process.

Suggestions on the Model of Exporting Strategy for the Overseas Dental Prosthetic Restoration Service (해외 치과기공물 서비스 수출 전략모형 제안)

  • Kim, Ki-Baek;Kim, Joo-Hwan;Kim, Jae-Hong
    • The Journal of the Korea Contents Association
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    • v.13 no.7
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    • pp.333-338
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    • 2013
  • The purpose of this study is to research how to effectively export the dental prosthetic restoration and the service to the overseas. The study showed the present status of dental prosthetic restoration service in South Korea and some suggested ways to improve the export of the dental prosthetic restoration service to the overseas. The size of the medical service market has been gradually increased because of the globalization and the development of the information-oriented tendency. The medical industry is being perceived as a highly valuable service industry that emphasizes the importance of quality. Through the efforts of the nations attempting to develop the market and create new employment, the medical field is becoming a prospective field of trade. In order to develop the medical industry, the strategies; firstly, medical institutions need to explore overseas markets and strengthen globalization; secondly, medical service should be upgraded through specialization; and finally, specialized management system has to be established and medical management system has to be innovated.

Location reference technique of ITS Space Database supporting interoperability (상호운용성을 지원하는 ITS 공간 데이터베이스의 위치참조 기법)

  • Kim, Suk-Hee;Choi, Kee-Choo;Jang, Jeong-Ah
    • Journal of Korean Society for Geospatial Information Science
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    • v.12 no.1 s.28
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    • pp.45-53
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    • 2004
  • The purpose of this paper is to study a scheme to ITS service which enables the data (spatial, non-spatial and image) sharing among heterogeneous system (various environment) with employing the concept of object orientedness and to show Location Reference Technique of ITS Space DB for interoperability. Data warehouse service, query object service, interface object service, and naming object service have been identified for this. In addition, a metadata management object service and persistent object service based system framework has been devised. The proposed skeletal framework would be expected to be functioning well for ITS data sharing environment and for the interoperability support.

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