• Korean Management Science Review
• /
• v.23 no.1
• /
• pp.21-41
• /
• 2006

Given the growing deployment of mobile offices, we need to understand the fectors which affect their successful use and implementation. We in this paper present a parsimonious model which integrates the IS success model and the TAM. The main feature of the model is that it allows one to explore the role of mobility of mobile office systems in determining the level of system usage and dependence. Although the mobility is the key property of any mobile system, there is little research effort exerted to understand how mobility affects the traditional IS factors such as perceived ease of use and usefulness. In addition to the system usage, this model also uses dependence as the dependent variable. This is expected to provide richer understanding of the study context. We collected survey data from 1,614 field service workers of a major domestic electronic company. They use PDAs to retrieve information regarding the specifics of the customer service requests and to report what has been done for each service job. The results from SEM analysis show that mobility improves the perceived ease of use which then leads the field service workers to depend more on the PDA systems. Interestingly enough, however, the workers' satisfaction does not cause more frequent use of the system.

• 한국노년학
• /
• v.29 no.1
• /
• pp.149-175
• /
• 2009

The purpose of this research is to analyze the overall problems at the moment of October 2008, and then to find the improvements of home-help services of the Long-Term Care Insurance(LTCI), which has been revealed many problems since it was released in July 2008. The research uses the literature survey which analyzes 2nd-hand materials studied by other people already, and survey research was executed from active social workers in the area of LTCI. Based on the policy analysis framework of Gilbert and Specht, all the data are analyzed in the scopes of client·benefit(service)·finance·transferring system. This research has found the problems in each scope of home-help services of the LTCI. Firstly, the client system has some problems in mismatching between registered and service clients, estimating client number, and judging service levels. Secondly, the service system reveals deficiency in professionality of social workers, service quality lowering by loose qualification criteria on workers, non-reasonable limitation of service time available, and the same fare system applied to visiting-help service in spite of different levels. Thirdly, in financing system, clients need to pay additional money to get extra services such as meal, hair cutting, bathing etc., due to government financial support stopped, some organizations have to reduce services and replace full-time workers to part-time ones, which makes the service quality worse. Lastly, in the transferring system, the management system for service quality is not well prepared. There are too much competion because of allowing too many home-help service organizations and care worker academies. The suggestions that this research has found to improve the policy are as follows. ① It is desirable to make the registered clients the service ones as many as possible in the long term perspective. ② The LTCI organization requires more workers and higher professionality. ③ Many elderly people who are not eligible now require connection system to be more served. ④ Management system and service manual for care worker are to be developed. ⑤ Laws related to the service contents and process should be modified, the proportion of client charge needs to adjust. ⑥ Home-help service organization licensed by the LTCI needs to be financially supported publicly. ⑦ Monitoring system to home-help service organization needs to be strengthened. ⑧ Evaluation tools to home-help service organization and workers is required. ⑨ Specification to open the home-help service organization needs to be more strict.

• Industry Promotion Research
• /
• v.5 no.3
• /
• pp.1-10
• /
• 2020

The purpose of this study is to analyze the working hours of Korean workers in terms of occupation, employment contract period, employment type, final education level based on the first(2006), second(2010), third(2011), fourth(2014) Korean Working Conditions Survey(KWCS) results. Also KWCS was compared to European Working Conditions Survey(EWCS). It is found that weekly working hours were decreasing over the years since mid 2000 but weekly working hours of Korean were still longer than those of Europeans. It is also found that service workers and sales workers worked longer hours than specialists, that private sector worked longer hours than public and non-profit organization, and that the less educated worked longer hours than the more educated.

• The Korean Journal of Health Service Management
• /
• v.11 no.1
• /
• pp.131-142
• /
• 2017

Objectives : This study aimed to examine to relevance of socioeconomic class recognition and subjective health status of injured workers. Methods : We used data collected over 3years by the Panel Study of Worker's Compensation Insurance(PSWCI; 2015). Data was analyzed using the chi-square test and logistic regression using SPSS ver. 22.0 to verify the relevance between the socioeconomic class recognition and general characteristics of injured workers. Results : First, the income groups of first class, second class and third class were analyzed as being of lower socioeconomic class status, and the income group four class and five class was analyzed as being the middle-ower the socioeconomic class status. Second, the better the subjective health status, higher the perception of socioeconomic class status, as analyzed by Model 1 using only the parameters of socioeconomic status recognition and Model 2 and Model 3 using income class and general characteristics. Conclusions : Health and industrial accident policies are needed to improve awareness of socioeconomic class status of injured workers.

• The Korean Journal of Health Service Management
• /
• v.10 no.3
• /
• pp.173-184
• /
• 2016

Objectives : This research analyzed the general characteristics of care workers and verified the correlation among self-perceived health, job stress and customer orientation. Methods : We conducted a survey from May 1st, to May 31st, 2015 of 260 care workers who are affiliated with elderly care facilities or home care facilities in Busan, Korea. Results : The more the workers were stressed about their organizational culture, the more they recognized psychological difficulties. However, there was no correlation between organizational culture and their tendency to be oriented toward customers. It was verified that the recognized psychological health has a positive regulation effect between customer orientation and job stress such as job skill requirement(p<0.01), job autonomy(p<0.01), and organizational culture(p<0.01). Conclusions : Because both suppliers and recipients of care services are aging, it is necessary for elderly care facilities to make a greater effort to minimize the physical and psychological losses of recipients.

• Journal of East-West Nursing Research
• /
• v.21 no.1
• /
• pp.61-68
• /
• 2015

Purpose: This study was conducted to analyze the annual trends and characteristics of work-related mental disorders including suicide among Korean workers. Methods: Employing the Industrial Accident Compensation Insurance (IACI) data collected by the Korea Worker's Compensation & Welfare Service, we analyzed total work-related mental disorders and suicide cases (n=455) claimed to IACI from 2008 to 2012. We paid a special attention to workers' socioeconomic status and occupational characteristics. Results: The number of injured workers and industrial accident rate decreased during the study period, whereas the case of work-related mental disorders showed significant increase. Mental disorders cases were more prevalent in workers who were male, aged the 40s, and engaged in finance, as well as with 1-5 years of working duration than their respective counterparts. Increasing trend of suicide cases was statistically significant by the Cochran-Mantel-Haenszel test (p=.002). Conclusion: This study suggests that work-related mental disorder management strategy and system should be established.

• The Korean Journal of Health Service Management
• /
• v.6 no.2
• /
• pp.15-23
• /
• 2012

In this study, oral health promotion behaviors of employees, daily frequency of tooth brushing, tooth brushing method, brushing time, whether or not to use oral hygiene accessories, and regular dental check-up to investigate oral health status of workers to the workplace and was to provide basic data for the development of oral health program to promote oral health. This study was performed from 2011 May 2 to May 20, 249 industrial workers in Ulsan metropolitan city surveyed and collected data using PASW 18.0 ver, descriptive statistics, Pearson's chi-square test was performed. In the result, the importance of oral health recognition was lacked, in order to maintain and promote the oral health status of industrial workers, regular dental check-up on oral health counseling and oral health education were conducted together and raising awareness of workers' oral health was necessary to improve level of oral health status.

• Journal of Korean Academic Society of Home Health Care Nursing
• /
• v.25 no.2
• /
• pp.155-164
• /
• 2018

Purpose: This study aimed to explore the interactions of single mothers with health care workers during their transition to motherhood. Method: This qualitative study conducted focus group interviews with 16 single mothers who were identified at four facilities for single mothers and provided written informed consent. from Junre to October 2017. Each focus group session was recorded and transcribed verbatim. Result: Four categories emerged from the data: "trapped behind a will of eyes," "oil on water," "standing naked in a public square," and "Support from being called a mother." Conclusion: The study results showed that health care workers should provide health care service to single mothers with thorough consideration and care. The findings suggest that appropriate education is necessary for health care workers and prospective health care workers who provide maternal and neonatal care to improve the medical services that they provide to single mothers.

• The Korean Journal of Health Service Management
• /
• v.5 no.2
• /
• pp.63-76
• /
• 2011

It is necessary to access managing human resources of hospitals with diversity in order to operate hospital organization successfully and efficiently. The research tries to analyze affecting factors of organizational effectiveness of hospital workers according to their positions. The research has been performed on the 836 hospital workers of 8 different positions in the Busan & Gyeong-nam area, utilizing SPSS version 19.0 for processing and analyzing the data. The major results of the research are as following. First, among such factors of organizational effectiveness as sense of belonging to work, pride, work settlement, wage satisfaction, job satisfaction, colleague perception, and unstable consciousness of their job, there is a meaningful difference according to the kinds of working institution and positions. Second, there was higher organizational effectiveness(a sense of belonging and pride) as to higher work settlement and wage satisfaction within all kinds of positions. In addition, there was higher organizational effectiveness(a sense of belonging and pride) as to higher job satisfaction and colleague perception within all kinds of positions except for physical therapist, general adminstration, facilities, nutrition, and etc. There was higher organizational effectiveness(a sense of belonging and pride) within all kinds of positions except for general adminstration, facilities, nutrition, and etc, as to lower job or work complaint.

• The Korean Journal of Health Service Management
• /
• v.12 no.4
• /
• pp.31-41
• /
• 2018

Objectives: This study was designed to evaluate whether employment status is associated with the experience of unmet care needs. Methods: This study utilized the Korea Health Panel data from 2012 to 2016. A total of 4,083 workers were selected as baseline subjects in 2012 and were followed for four years. This study used the GLIMMIX procedure under the marginal model while adjusting for covariates. Results: A total of 12.4% of 4,083 people said they had failed at least once to have a treatment or checkup despite the needs. Those more likely to experience unmet care needs were women and people of lower income level, with worse health conditions and chronic disease. Precarious workers, the self-employed, and the unemployed were more likely to experience unmet care needs caused by economic burden than permanent workers (Odds Ratio: 2.14, 2.07, 2.74, respectively). Conclusions: This disparity means that precarious workers and the unemployed are more likely to face barriers in obtaining needed health services. Given their insecure employment status, meeting their needs for health care is an important consideration.