• 제목/요약/키워드: Service Worker

검색결과 478건 처리시간 0.022초

Worker-Driven Service Development Tool for Smart Factory

  • Lee, Jin-Heung
    • 한국컴퓨터정보학회논문지
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    • 제25권7호
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    • pp.143-150
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    • 2020
  • 최근 모바일, 클라우드, 그리고 사물인터넷의 융합으로 다양한 스마트팩토리 서비스가 제공되고, 많은 기업에서도 관심을 가지고 있다. 그러나 대부분의 시스템은 근로자 관점에서 구현되지 않았기 때문에 근로자로부터 외면 받고 있다. 이에 본 논문은 스마트공장 서비스를 수요자들이 정의하여 사용할 수 있도록 서비스 제작을 현장 근로자가 직접할 수 있는 개발도구를 구현하였다. 서비스에 사용되는 제조데이터는 제조설비와 연결된 센서로부터 실시간으로 수집하여 스마트팩토리 플랫폼 내에 저장된다. 그리고 플랫폼에 저장된 제조데이터로부터 설비 모니터링, 공정상태분석, 설비 제어 등 다양한 스마트 공장 서비스를 근로자가 직접 드래그앤드롭 방식으로 매우 쉽게 만들 수 있다. 구현된 시스템은 특히 소규모 제조 기업에서 기업의 특정 목적에 맞게 수시로 서비스를 변경해야하는 환경에서 더욱더 큰 효과를 낼 것으로 예상된다. 또한, 현장 근로자의 스마트팩토리 운용 및 활용 능력 향상은 물론 중소기업의 스마트팩토리 인재 양성에 많은 도움이 될 것으로 기대된다.

의료기관의 종합적 품질경영(TQM)에 관한 연구 (Research on the total quality management of the general hospitals)

  • 탁기천
    • 한국병원경영학회지
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    • 제8권4호
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    • pp.26-58
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    • 2003
  • This research first finds out the resources, activities, and effectiveness of quality management effort and the resulting customer satisfaction when the total quality management is lacking in most Korean medical agencies today. Then, it analyzes the relationship among the factors mentioned earlier. This paper utilizes actual data and presents a theoretical model which explains that the resources of quality management affect the activities and that the fruit of the quality management effort benefits the customers in the end. In addition, this study conducts a corroborative analysis through executing a survey, getting a descriptive statistical result on the subjects' characteristics and the research variables using SPSS 9.0 WIN PROGRAM, and the model is approved through analyzing its make-up using LISREL 8.12 WIN PROGRAM. The study's finding is the following: First, the management leadership affects the worker's, educational training, the quality of medical service, and the survey of customer satisfaction positively. However, it does not affect the quality of work positively. Second, the internal customer satisfaction affects the worker's participation, educational training, the quality of medical service, and the survey of customer satisfaction positively. Third, the quality of medical service and the survey of customer satisfaction affects the result of quality management positively, but the worker's participation, educational training, and the quality of work do not affect the result of quality management positively. Fourth, the management leadership does not appear to affect the result of quality management positively. Fifth, the internal quality management appears to affect the result of quality management positively. Sixth, the external customer satisfaction appears to affect the result of quality management positively. In conclusion, the findings in this study indicate that medical agencies need to utilize the active variables of quality management in order to successfully establish a total quality management.

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고용허가제 도입이 건설현장에 미치는 엉힝에 관한 연구 -전문건설업체를 중심으로- (A Study on Effect Analysis that Employment Permit System affects Construction Field)

  • 김영준;박경호;김재준
    • 한국건설관리학회논문집
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    • 제6권3호
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    • pp.61-71
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    • 2005
  • 외국인 근로자들은 90년대 들어 그 수가 급격히 증가하였고, 각종 제조업이나 3D업종에서 중요한 위치를 차지하게 되었다. 이러한 상황에서 정부는 산업기술 연수생이라는 제도를 통해서 편법적으로 외국인 근로자를 수입하는 정책을 유지해왔었다. 산업기술 연수생은 불분명한 신분을 가진 외국인 근로자들에 대한 차별과 인권 유린으로 수많은 사업장 이탈자를 만들었다. 2004년 8월에 도입된 '고용허가제'는 그 동안의 국내 외국인력 정책을 그 근본에서부터 바꿨다는 점에서 그 의의가 있다. 고용허가제의 도입은 제조업 및 서비스업 뿐만 아니 라 건설업에도 많은 영향을 미칠 것으로 기대된다. 이에 본 연구에서는 외국인 근로자와 고용허가제의 정보를 바탕으로 고용허가제가 건설현장에 미치는 인건비, 작업품질 및 태도, 노동력 수급, 의사소통에 대해 현장관리자와의 설문조사를 실시하였다. 도출된 현장관리자들의 인식을 통해 향후 건설업에서의 부작용을 제거하고 대응방안을 제시하고자 한다.

경기도 가족계획 요원의 가족계획사업 수행에 필요한 지식이해에 관한 조사연구 (Study on Needed Professional Knowledge and Understanding of Family Planning Workers in Kyonggi-Do, Korea)

  • 이광옥
    • 대한간호학회지
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    • 제2권1호
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    • pp.159-174
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    • 1971
  • The Family Planning Program has teen intensively implemented in Korea by the national policy since 1962. However, the desired effective results were not fully obtained by many reasons such as the shortage of qualified workers, lack of eligible women's cooperation and understanding of the importance of family planning etc., The field family planning workers is classified into two categories along the governmental personnel order; the senior field worker and the assistant field worker. The former is qualified licensed nurse and the latter same as the former of a certified nurses-aid. These family planning worker's roles are somewhat in change not only in field education, distribution of contraceptions, administrating mother's class of assistant field workers but also responsible for the senior field workers such as recording, reporting and keeping statistics. Therefor, the desired success of family planning programming in Korea depends on family planning worker's professional abilities and activities in the field. In aiming to study on professional knowledge of the above two kinds of family planning workers, the following results were obtained through a field survey with question airs done as of October, 1970 in Kyonggi-Do. 1. Working term of the family planning workers in average were less than two years. The younger the assistant Field workers were, the earlier they left job. 2. The assistant field workers selected their job in order to the superficial rather than implementing job itself. 3. Most of the workers either in the health center or in the Up-Myun had a better understanding concerning with their job ; contraceptive methods, maintenance of equipment and drug keeping, and other administrative procedures, etc., 4. They had relatively better understanding and sufficient knowledge about contraception itself and application of it's methods and side effects in detail too, but less knowledges for the care after. 5. It was hard to Find out any differences in administrative knowledge and demographic understanding. 5. It is fully agreed upon that the longer the worker have experienced with the program, the more skilful she applied. 7. The worker who had training whether pre-service or insertive are working more effectively than the untrained. 8. The fundamental demographic knowledge is recommended to obtain for the workers in Kyonggi-Do.

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Research on the Quality of Employment Centered on Information Communication Technology Industry

  • Jeong, Soon Ki;Ahn, Jong Chang
    • International Journal of Internet, Broadcasting and Communication
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    • 제12권4호
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    • pp.238-247
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    • 2020
  • This study has a purpose to analyze quantitatively whether ICT industry provides the qualitative indicator of employment to attract excellent human resources. We investigate the relationships of labor market conditions among ICT manufacturing, non-ICT manufacturing, ICT services, non-ICT services. Therefore, the quantitative and qualitative indicators of employment (wages, working hours, admission and turnover, involuntary retirement, and the duration years of job) are analyzed for the ICT industry and IT workers. In order to quantitatively analyze qualitative indicators such as employment status and longevity, we used employment statistics. In order to compensate for the limitations of employment insurance data, the comparison analysis with the survey data of economically active population of the National Statistical Office was conducted. As a result of this research, ICT service industry has to improve the working conditions of employees and establish an ecosystem for a lifelong career base to grow as a specialist, need to pursue an investigation for ICT worker career shift, and promote standard labor contracts. In addition, protection of employees, ICT-related job vision and social respect have to be perused.

노인요양기관별 서비스 유형과 종사자의 업무분석 (Service Program and Job Description of Workers in Long-term Care Facilities for Older Adults)

  • 이홍자
    • 가정∙방문간호학회지
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    • 제12권1권
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    • pp.70-91
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    • 2005
  • Purpose: Long-term care facilities have a responsibility to provide care service that enables residents to maintain their maximal functional capacity and quality of life. Also their needs must be reflected to the service programs. In oder to provide an adequate service, we should assess the elderly's physical, psychological and social health status and the need. In addition to this, the long-term care facilities must be defined clearly by the type of services. This study would contribute to conduct appropriate services in public long-term care policy for the older population in the future. This study would provide informations of long-term care facilities' services and older persons' needs for long-term care. Method: To achieve this objectives, this paper investigates the types, service programs of long-term care institutes and job descriptions of workers. The subjects were consisted of 150 long-term care institutes. 150 institutes of long-term care facilities were drawn from all over the country by a nonrandom, convenience sampling. The data were analyzed by frequency, percentage, $x^2$-test using SPSS program. The instruments of this study were self-reported questionnaires for long-term care institutes. The data were collected from March 1, 2004 to may 31, 2004. Results: Service programs of long-term care institutes were not enough for residents' demands. The job descriptions among nurse, social worker and physical therapist were not clearly defined. The nurse's main role was medication and checking vital sign(49.7%), that of social worker's was observation and supervising (31.2%). The most significant problems were lacking of diverse service programs for residents. Conclusion: Considering these findings and conclusion, the needs of long-term care services should be provided by individual physical and psychological level. And the professional manpower for elderly should be educated in multi disciplines.

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의료사회사업서비스의 질에 관한 연구 (Quality Assessment on Social Services in General and Teaching Hospitals in Korea)

  • 강흥구
    • 한국의료질향상학회지
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    • 제9권2호
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    • pp.134-147
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    • 2002
  • Background : As an empirical study, current research about the quality of social services carried out in general and teaching hospitals across the country. In the flux of health care reforms and market transformation, the quality of social services in the hospital becomes increasingly significant. Methods : A sample of total 80 hospitals, including general hospitals with one social worker at least and single-department hospital with two social workers or more, were identified nationwide through the registry of Korean Association of Medical Social Workers and Korean Association of Hospitals. The subjects of this survey were 80 leaders of social service units. The survey data from each subjects were measured to evaluate level of quality that service provider perceived of sample hospitals. Under the method of one-way ANOVA and multiple regression, the level of quality in social work service was analyzed. Results : The major findings were as following ; First, the level of quality perceived showed less score, especially the lowest was the score of quality of outcome. Second, the key variables of each hospital which turned out significantly different in quality of social work service were the departmental form of social work unit, unit leader's age, educational level, field experience, and job rank. Third, the level of quality of social work service correlated positively with the field experience of unit leader, the size of social work unit, the job rank of the unit leader. Conclusion : The most influential variables to the quality of social work service proved departmental form of social work unit, leader of social work unit. Therefore, to assure the proper level of quality, social work unit in hospital must be structured single, independent department in which entitled social worker is supposed to supervise and manage. And a leadership-development program for leaders in social work unit are strongly recommended.

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이중작업능력의 서버로 구성된 서비스시스템 설계 (A Design Problem of a Service System with Bi-functional Servers)

  • 김성철
    • 한국경영과학회지
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    • 제32권3호
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    • pp.17-31
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    • 2007
  • In this paper, we consider a service system with bi-functional servers, which can switch between the primary service room and the secondary room. A service policy is characterized by the switching paints which depend on the queue length in the primary service room and the service level requirement constraint of the secondary room. The primary service room is modeled as a Markovian queueing system and the throughput of the primary service room is function of the total number of bi-functional servers. the buffer capacity of the primary service room, and the service policy. There is a revenue obtained from throughput and costs due to servers and buffers. We study the problem of simuitaneously determining the optimal number of servers, buffer capacity, and service policy to maximize profit of the service system, and develop an algorithm which can be successfully applied with the small number of computations.

Cyclostorm : WAC 기반 모바일 앱의 자바스크립트 처리 효율 향상을 위한 클라우드 컴퓨팅 서비스 (Cyclostorm : The Cloud Computing Service for Uplifting Javascript Processing Efficiency of Mobile Applications based on WAC)

  • 방지웅;김대원
    • 전자공학회논문지
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    • 제50권5호
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    • pp.150-164
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    • 2013
  • WAC (Wholesale Application Community) 기반 모바일 웹 애플리케이션의 보급이 널리 확산됨에 따라 자바스크립트와 HTML (Hyper Text Markup Language)로 구현된 애플리케이션의 처리 성능이 점차 이슈화되고 있다. 단순한 처리 기능만을 갖는 구조라면 현재 통용되는 브라우저에서도 문제가 없지만 자바스크립트의 처리량이 점점 증가 할수록 브라우저의 처리 부담 또한 가중된다. 현재 상용화 되어 있는 모바일 브라우저에서는 자바스크립트의 처리에 시간 및 용량의 제한을 두고 있다. 이러한 문제점의 해결을 위한 대안으로서 HTML 5에서는 기존의 자바스크립트에서는 지원하지 않는 멀티 스레드 구현을 위한 Web Worker를 제공하고 있다. Web Worker는 싱글 스레드에서 처리하는 일정 부분을 별도의 스레드를 통해서 처리하는 메커니즘을 제공한다. 하지만 이는 모바일상의 Native 애플리케이션만큼의 처리 능력을 보장하는 것이 아니며 근본적인 처리 속도 개선 방법으로는 미흡하다. Cyclostorm은 이러한 모바일 상에서의 자바스크립트 처리를 클라우드 상의 컴퓨터 서버에 이전함으로써 모바일 클라이언트로서의 자원적 한계를 극복하고 고성능 처리 서비스를 제공하여 Native 애플리케이션 만큼의 성능을 보장한다. 성능 평가 실험에서 Cyclostorm은 기존의 모바일 브라우저에서의 자바스크립트 처리보다 최대 6배 빠른 처리 속도를 보이고 있고 HTML 5의 Web Worker보다는 3~6배정도의 빠른 성능을 보이고 있다. 또한 메모리 부분에서도 서버 측에 존재하는 메모리를 사용하기 때문에 전반적으로 기존의 방법보다는 낮은 사용량이 측정 되었다. 본 논문에서는 현재 모바일 산업에서 화두가 되고 있는 WAC 기반에서 모바일 브라우저가 갖고 있는 한계를 극복하고 기존 웹 애플리케이션의 성능을 획기적으로 개선할 수 있는 클라우드 컴퓨팅 서비스인 Cyclostorm을 소개한다.

소도시 사회복지관의 지역복지부문 공간구성에 관한 연구 (A Study on the Space Composition of Community Service Unit at the Social Welfare Center in Small City)

  • 임상규;채희재
    • 한국농촌건축학회논문집
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    • 제9권2호
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    • pp.87-94
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    • 2007
  • The recent change of social environment has influence on the configuration of space for the community social welfare center. And so the relation of space and the service function required the change of spatial configuration. The social welfare center fills the role of family welfare, domiciliary care, community service etc. In such sense, this research explore the conditions of spatial configuration for the community welfare service unit of social welfare center in small city. For this study, it was investigated the space role and service function, the service program, the usage characteristics, the room satisfaction of social workers. In sum, the useful data were collected, analyzed, and colligated by case study. It could be used in the basic design criteria of community service unit for the social welfare center in small city.

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