• Title/Summary/Keyword: Service Refinement

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A Method of Service Refinement for Network-Centric Operational Environment

  • Lee, Haejin;Kang, Dongsu
    • Journal of the Korea Society of Computer and Information
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    • v.21 no.12
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    • pp.97-105
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    • 2016
  • Network-Centric Operational Environment(NCOE) service becomes critical in today's military environment network because reusability of service and interaction are being increasingly important as well in business process. However, the refinement of service by semantic similarity and functional similarity at the business process was not detailed yet. In order to enhance accuracy of refining of business service, in this study, the authors introduce a method for refining service by semantic similarity and functional similarity in BPMN model. The business process are designed in a BPMN model. In this model, candidated services are refined through binding related activities by the analysis result of semantic similarity based on word-net and functional similarity based on properties specification between activities. Then, the services are identified through refining the candidated service. The proposed method is expected to enhance the service identification with accuracy and modularity. It also can accelerate more standardized service refinement developments by the proposed method.

The analysis of the in-service training program for the 1st grade English teacher in a secondary school (중등 1급 정교사(영어) 자격연수 프로그램 분석: 대전, 서울, 인천, 강원, 경기, 충남, 충북을 중심으로)

  • Kim, Yong-Oh;Kahng, Yong-Koo;Kang, Mun-Koo
    • English Language & Literature Teaching
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    • v.13 no.3
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    • pp.203-226
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    • 2007
  • This paper analyzes the in-service training program for the 1st grade English teacher in the following 7 regions: Taejeon, Seoul, Incheon, Kangwon, Kyeonggi, Chungnam and Chungbuk. It also investigates the actual conditions of the program. The analyses are performed on three categories of subjects: Teaching Profession, Refinement and English Education. The English Education category can be divided into the three aspects: language skills, communicative skills and language learning/teaching skills. Among the 7 regions, subjects under Teaching Profession, Refinement and English Education have a significant (2-3 times +/-) variance in terms of the number and credit hours of the courses. While the Refinement Program is above the standard set by Ministry of Education & Human Resources Development(MEHRD) in some regions, the Teaching Profession Program and the English Education Program is below the standard set by MEHRD in other regions. To overcome the weaknesses of the program, this paper suggests the following: 1) prescriptions for the proportion ratio of each category should be suitably modified. 2) MEHRD should observe and supervise the program of each region. 3) being organized, the program must have two parts as follows: the same mandatory subjects for all regions and optional subjects suited to each region.

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A Qualitative Study of Pre-service Teachers' Experiences in a Teaching Practicum Course (예비교사의 교직실무수업 경험에 관한 질적 연구)

  • Oh, Kyoung-Hee;Hahn, Dae-Dong
    • Journal of Fisheries and Marine Sciences Education
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    • v.24 no.4
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    • pp.543-558
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    • 2012
  • This is a qualitative study of pre-service teachers' experiences in a teaching practicum course which attempted to identify the characteristics of the course that has been recently revised as professional education course. Data were collected from college students who took the professional education courses including the teaching practicum course by using both a survey on the opinions and suggestions of the students on the teaching practicum and a in-depth interview with 12 students of them. The results are as follows. First, pre-service teachers' perception of a teaching practicum course was divided into two sides : functional side and sociocultural side. The formal is that the professional education courses significantly handed to discipline practical jobs related to educational administration. The latter is that the professional education courses significantly handed to deal for teachers like pay step, extra pay, vacation, and leave of absence. Second, the pre-service teachers had suggestions that were divided into the 'curriculum content' and the 'instructional method'. For instance, regarding the 'curriculum content' they suggested such things needed as 'lessening and differentiation of content, sensitive about the scene, and lesson hands-on', and as for the 'instructional method' they suggested such things needed as actively 'doing, participating, assessing, coursework participating'. Based on these results, I have comprehended the pre-service teachers' positive response. Untill now, we have perceived that the professional education courses is excessively theory-oriented one. But a teaching practicum course is different. Meanwhile, It is not identify what the teaching practicum course as teaching refinement education course is. Due to this cause, I have comprehended that 'curriculum content' and the 'instructional method' is plunged in confusion. As pointed out this, I did concrete proposals in response to such a confusion. This proposals have helped decided on a direction of a teaching practicum course.

Refinement of the Global Ocean Tidal Charts (전구해양 조석도의 개선)

  • Park, Byung-Ho;Kexiu Liu;Ji Wang
    • Proceedings of the Korean Society of Coastal and Ocean Engineers Conference
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    • 2000.09a
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    • pp.176-181
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    • 2000
  • This paper briefly outline the approach we are now setting for improving the existing global ocean tidal charts in next few years. There has been notable progress in predicting global ocean tide in mid 90s to improve correction procedures for tidal signals in altimetry with more accurate tidal models (http://podaac.jpl.nasa.gov/) than existing ones. (omitted)

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Refinement and Evaluation of Korean Outpatient Groups for Visits with Multiple Procedures and Chemotherapy, and Medical Visit Indicators (한국형 외래환자분류체계의 개선과 평가: 복수시술 및 항암제 진료와 내과적 방문지표를 중심으로)

  • Park, Hayoung;Kang, Gil-Won;Yoon, Sungroh;Park, Eun-Ju;Choi, Sungwoon;Yu, Seunghak;Yang, Eun-Ju
    • Health Policy and Management
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    • v.25 no.3
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    • pp.185-196
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    • 2015
  • Background: Issues concerning with the classification accuracy of Korean Outpatient Groups (KOPGs) have been raised by providers and researchers. The KOPG is an outpatient classification system used to measure casemix of outpatient visits and to adjust provider risk in charges by the Health Insurance Review & Assessment Service in managing insurance payments. The objective of this study were to refine KOPGs to improve the classification accuracy and to evaluate the refinement. Methods: We refined the rules used to classify visits with multiple procedures, newly defined chemotherapy drug groups, and modified the medical visit indicators through reviews of other classification systems, data analyses, and consultations with experts. We assessed the improvement by measuring % of variation in case charges reduced by KOPGs and the refined system, Enhanced KOPGs (EKOPGs). We used claims data submitted by providers to the HIRA during the year 2012 in both refinement and evaluation. Results: EKOPGs explicitly allowed additional payments for multiple procedures with exceptions of packaging of routine ancillary services and consolidation of related significant procedures, and discounts ranging from 30% to 70% were defined in additional payments. Thirteen chemotherapy drug KOPGs were added and medical visit indicators were streamlined to include codes for consultation fees for outpatient visits. The % of variance reduction achieved by EKOPGs was 48% for all patients whereas the figure was 40% for KOPGs, and the improvement was larger in data from tertiary and general hospitals than in data from clinics. Conclusion: A significant improvement in the performance of the KOPG was achieved by refining payments for visits with multiple procedures, defining groups for visits with chemotherapy, and revising medical visit indicators.

Design and Implementation of Car Information Service System on Internet (인터넷상에서의 자동차 정보서비스 시스템의 설계 및 구현)

  • Yu, Chun-Sik;U, Seon-Mi;Kim, Yong-Seong
    • The Transactions of the Korea Information Processing Society
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    • v.6 no.11S
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    • pp.3219-3228
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    • 1999
  • Currently, car information service systems are lack of providing retrieval service, because most of them aim for buying and selling. Thus, in this paper, we design and implement CISS(Car Information Service System on Internet) to provide efficient retrieval for car information. In CISS, we collect information of cars on Internet and construct the lattice structure for efficient retrieval. And we provide retrieval convenience by implementing of Car Browser that permits gradual refinement of the index term by browsing through lattice graph and that permits keyword-based retrieval.

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A Study on the Customer's Satisfaction Evaluation of Hotel Food and Beverage Products (호텔 식음료 상품의 속성과 고객만족도 측정에 관한 연구)

  • Kim Mee-Kyung;Lee Jung-Hak
    • Management & Information Systems Review
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    • v.7
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    • pp.247-263
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    • 2001
  • To evaluate customer satisfaction of hotel food and beverage products, developing items for the measurement is necessary through studying the properties of food and beverage products. The properties consist of human service, physical and systematic service. Human service includes appearance and uniforms, courtesy and kindness, quickness and precision of the service, well-educatedness, moral sense and etc. Physical service includes the taste of food and beverage, diversity of food and beverage, outlets' cleanness and atmosphere, refinement of fixture, furnishing and table ware, the admission passage to the hotel and parking lot facilities, and etc. Systematic service includes passages of movement to outlet, arrangement of outlet, reservation management system, operation of events and package goods, temperature and ventilation system and etc. The price is also one of important variables to measure customer satisfaction index, so it is included to the investigating items. As shown some hotels have several satisfactory items but most items are unsatisfactory because expected service is better than perceived service. Therefore, the hotels which lack human service need the reinforcement of service education, the hotels which lack physical and systematic services need the improvement, the development and the renovation according to the unsatisfactory items. And the hotels whose price item is unsatisfactory need to consider the policy.

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A Novel Framework for Defining and Submitting Workflows to Service-Oriented Systems

  • Bendoukha, Hayat;Slimani, Yahya;Benyettou, Abdelkader
    • Journal of Information Processing Systems
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    • v.10 no.3
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    • pp.365-383
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    • 2014
  • Service-oriented computing offers efficient solutions for executing complex applications in an acceptable amount of time. These solutions provide important computing and storage resources, but they are too difficult for individual users to handle. In fact, Service-oriented architectures are usually sophisticated in terms of design, specifications, and deployment. On the other hand, workflow management systems provide frameworks that help users to manage cooperative and interdependent processes in a convivial manner. In this paper, we propose a workflow-based approach to fully take advantage of new service-oriented architectures that take the users' skills and the internal complexity of their applications into account. To get to this point, we defined a novel framework named JASMIN, which is responsible for managing service-oriented workflows on distributed systems. JASMIN has two main components: unified modeling language (UML) to specify workflow models and business process execution language (BPEL) to generate and compose Web services. In order to cover both workflow and service concepts, we describe in this paper a refinement of UML activity diagrams and present a set of rules for mapping UML activity diagrams into BPEL specifications.

Using the Analytical Hierarchy Process as a Tool for Assessing Service Quality

  • Liu, Dahai;Bishu, Ram R.;Najjar, Lotfollah
    • Industrial Engineering and Management Systems
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    • v.4 no.2
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    • pp.129-135
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    • 2005
  • Continuous quality improvement through process refinement is a must for survival of all industries in the contemporary market place. This is true for both manufacturing and service sectors. While manufacturing has spearheaded quality efforts, the service sector has lagged behind primarily because of inherent difficulties. Customer satisfaction is perhaps the most important performance measure for service quality. There are a number of quality dimensions in service quality, such as reliability, responsiveness, assurance, empathy, and tangibles. An issue of concern is ‘how can one have a unified measure of service quality across all the dimensions?' The intent of this paper is to determine if the Analytical Hierarchy Process (AHP) method could be used to derive a single quality index. AHP is a quantitative technique that structures a multi-attribute, multi-person and multi-period problem hierarchically so that solutions are facilitated. This paper presents the development of an AHP model and the derivation of a Quality Index through it. The model is used in a hypothetical case and a quality index was developed. The advantages of using such a technique are discussed.

Study on the future-oriented and evolutive implementation plan to promote marketing on the passenger rail service (미래지향적이고 발전적인 간선여객마케팅 실행방안 연구)

  • Cho, Ki-Han;Bang, Chang-Hoon;Kim, Hong-Rae
    • Proceedings of the KSR Conference
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    • 2009.05a
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    • pp.315-321
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    • 2009
  • Since the KTX start its service on April 1st of 2004, KTX increased its share up to 17.4% (2008). It's the 2nd after the passenger car share of 59.2% in the national transportation, but the gap is still wide. In addition, because of the rise of goods' and oil price, the share of intercity express bus is growing up. Nevertheless Korail is trying to improve the train schedule and develop internodal transit system, the number of passengers of KTX is remain flat. KORAIL should start and proceed the tasks below. - Analysis of the 5 year's operation of KTX since the year of 2004 to make plans for the steady growth - development of the KTX operation plan for expansion of railway - preparing the operation of additional passenger rail services on the mail line for newly introduced trains. - expansion of KTX's service area after the introduction of KTX-II - introduction of other new trains - examination for the action plans to promote marketing in main-line including refinement of the rate structure

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