• Journal of the Korean Society for Aviation and Aeronautics
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• v.19 no.3
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• pp.69-82
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• 2011

This paper tried to find out what the main factors are to impact on satisfaction level of transit passengers at Incheon airport. Incheon airport has made lots of transit facilities and services to attract transit passengers from neighboring airports to increase transit rate as high as advanced foreign airports such as Heathrow, Schiphol and Hong Kong. A survey was performed on 450 transit passengers resting at airport transit lounge in airside area. According to the result, it was found out to be significant factors affecting satisfaction of transit that convenience of security screening, price of duty-free product, a direction board & signage and terminal orientation among Chinese transit passengers. On the other hands, it seemed that Japanese transit passengers thought diversity of airline routes, convenient transfer flight schedule, total transit time and terminal orientation are major variables affecting their satisfaction. Considering the effect of demographic factors, Chinese passenger's satisfaction was more affected by age, travel purpose, the number of travel per year and flight destinations. However, Japanese transit passenger's satisfaction was only affected by the flight destinations, especially willing to travel to North America and Europe.

• Journal of Korean Society of Rural Planning
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• v.13 no.1 s.34
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• pp.51-62
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• 2007

This study examines empirically the characteristics of agricultural corporations in terms of their market and technology environment and the efficiency of the governmental support to the firms. Also the study analyzes the moderating effect of the environmental characteristics on the relationship between governmental supports and firm performance based on the concept of balanced performance. Test results show that firm tend to evaluate favorably their technology and market competitiveness of product quality and price and to require tools for reaction to changes of customer needs and technology or competing products and external corporation that is necessary for long-term technological competitiveness. As for governmental support, strategic support and service is much more appreciated than direct individual supporting item. Agricultural corporations with unfavorable market environment evaluate relatively high on their balanced performance. Correlations of balanced performance factors and technology environmental factors show all positive statistical significance. The moderating effect of the environmental characteristics on the relationship between governmental support and balanced performance can be interpreted that the support is provided without considering environmental aspect and based only on financial performance and as a result not to be satisfied by agricultural corporations with technological competitiveness.

• Journal of the Korean Society of Clothing and Textiles
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• v.38 no.2
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• pp.147-160
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• 2014

This study examines the effects of store environment on consumer commitment to department stores and the differences among department stores. A self-administered questionnaire was developed based on existing scales in the literature and the result of qualitative research. The survey was conducted on 500 female consumers in their 20s to 40s in Seoul, Incheon and Gyeonggi areas in Korea. Data were analyzed using descriptive statistics, factor analysis, ANOVA, and regression analysis via SPSS Win 16.0. The results were as follows: First, three department stores revealed statistically significant differences in the diversity of facilities, store atmosphere, locational convenience and policy. Second, affective commitment to department stores was affected by salesperson service, policy, diversity of facilities, product assortment, store atmosphere and locational convenience. Calculative commitment in department stores was affected by policy, diversity of facilities, store atmosphere and locational convenience. There were also significant differences on store environmental factors that influence affective commitment and calculative commitment among department stores.

• Agribusiness and Information Management
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• v.7 no.2
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• pp.19-26
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• 2015

Recently, food delivery apps are seeing rapid growth into a market worth 1 trillion won under a simple but unique business model of connecting nearby restaurants with consumers via smartphone. Though basic similarities with social commerce exists in aspects such as mail-order sales intermediaries, startups, types of services and market competition structure, food delivery apps resemble social commerce in many ways in that they use excessive marketing to secure market dominance, causing a spike in consumer complaints. If the excessive marketing and increase in customer complaints are not rectified, the food delivery app could also see rapid decline as it gradually grows distant from consumers, just like social commerce. Accordingly, this study will identify the factors consumers recognize as important for continuous use vis-a-vis social commerce and food delivery apps to perform an empirical analysis on what areas need improvement. After deriving the four upper factors of product, information system and service along with eight sub-factors by referring to existing literature, the areas with opportunity for improvement were derived through satisfaction level and relative importance evaluation. The results of this study present a strategic direction for maintaining customers of social commerce and food delivery apps.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.35 no.3
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• pp.204-209
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• 2012

본 논문은 전국적인 소매업체의 각 지점별 고객 수요가 불확실한 상황에서 고객 서비스 목표 수준을 충족하는 최적재고 수준을 결정하는 문제에 대해 연구하였다. 이를 위해 전국에 분포한 지점에서 물품을 판매하는 베스트바이, 월마트, 혹은 시어스와 같은 전국적인 소매업체 관점에서 사용할 수 있는 핵심 관리 지표(KPI)로서 ISR(In-Stock Ratio)를 정의하였으며, 전국적인 소매업체가 평균 ISR로 정의되는 고객 서비스 목표 수준을 충족하면서 각 지점 보유 재고의 총합을 최소화할 수 있는 최적화 모델을 수립하였다. 본 논문은 해당 모델에 항상 최적해가 존재함을 증명하고 해당 최적해를 Karush-Kuhn-Tucker 조건을 사용하여 고객 수요의 확률분포의 형태에 상관없이 일반화된 형태로 표현하였다. 또한 본 논문은 고객 수요가 정규분포와 같은 특정 확률분포를 따르는 경우에 대해 연구하였으며, 이 경우에 대한 최적 재고수준을 나타내는 식을 도출하였다. 마지막으로 본 논문에서는 상기 기술된 상황에 대한 수리적인 예제를 통하여 최적재고 수준과 확률분포 파라미터들간의 관계를 분석하였다.

• Proceedings of the Safety Management and Science Conference
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• 2001.11a
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• pp.65-71
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• 2001

With ever-change and increasingly competitive business environments, firms strive to employ a variety of marketing strategies and execution in order to survive in the market. Such effects would be paid off in the right way only when management of the firms perform marketing activities focusing on long term effectiveness, which would drive company profits up and keep them for long. Demands of customers are being changed and varied. And in this circumstance, it become a main issue of management that the company should produce and sell products according to the customer demands. With these trends, each company has been concentrating effects on generalization of product development technique and distinction of service lot customer In this result with the advantage of mass marketing and database marketing have been drawing attentions from company. Also the internet connected around the world completely diminished the limit of time and distance and company have enveloped keen competition out of each nation and continent in the world market. To fulfill these demands of customer, they need a concept of eCRM(Web based Customer Relationship Management), and go from selling products and services, or gathering customer requests, up to the phase of solving customer's problem by real time or Previous action. With the help of Internet, the frequency and speed of the problem solving has improved greatly.

• Journal of Digital Convergence
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• v.3 no.2
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• pp.59-71
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• 2005

Nowadays, it is not unusual to buy and sell goods, service and information through the internet. As a result of rapid development of Information Technology(IT), business through the internet can be done without time Limitations, place restrictions and product limitations. However, internet shopping has been restricted a lot due to the need for physical connections to the internet in order to search for information and order what we want, and this is one of the biggest problems to the busy people of the 21st century. Therefore it is very natural to use mobile phones to do shopping through wireless internet easily and conveniently whilst on the move. The purpose of this research is to find out characteristics of mobile phone users in UK, Japan and Korea and 1) main aims of the mobile phone use, 2) reasons for ease of use of mobile phones, 3) favourite types of a mobile phone, 4) psychological stability of mobile phone users, 5) problems of mobile phone use, 6) purchase goods/services via mobile phone in the future. The research method used is questionnaire survey The research results will suggest how to take actions to promote mobile commerce in the future.

• Corrosion Science and Technology
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• v.3 no.6
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• pp.227-232
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• 2004

The carboxylates as a corrosion inhibitor has been studied by many researchers because of its environmental safety and low depletion rate. However, conventional test methods of inhibitor such as weight loss measurements, linear polarization resistance and corrosion potential monitoring etc., evaluate uniform corrosion of metals. These methods are unable to evaluate crevice-related corrosions, which are encountered in most of heat exchanging facilities. In order to choose the optimum corrosion inhibitor, the appropriate test methods are required to evaluate their performances in service environment. From this point of view, polarization technique was used to evaluate the characteristics of sodium heptanoate on corrosion behavior for carbon steel. Especially a thin film crevice sensor technique were applied to simulate the crevice corrosion in this study. From these experiments, we found that oxygen as an oxidizing agent was required to obtain stable passive film on the metal. Presence of oxygen, however, accelerated crevice corrosion. Potential shift by oxygen depletion and weakened inhibitive film inside the crevice were responsible for such accelerated feature. It is shown that film for corrosion inhibition is a mixture of sodium heptanoate and iron (II) heptanoate as reaction product of iron surface and sodium heptanoate. The iron (II) heptanoate which has been synthesized by reaction of heptanoic acid and ferrous chloride in methanol solution forms bidentate complex.

• Corrosion Science and Technology
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• v.7 no.5
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• pp.265-268
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• 2008

Prestressed Concrete Cylinder Pipe(PCCP) had became one of the dominating kinds of pipes substituting for steel pipes because of its unique feature (high intensity, high pressure and high leakproofness). PCCP was produced firstly by Bonna company in France. By the end of 20th century, there were over 19000 km of this product installed in America. PCCP was introduced from Ameron company by Shandong Eletric Power Pipeline Engineering Company in 1988. As the statistical data in 2002, 700 km of PCCP had been applied in China, and the application trended towards rapid increase.Since prestressing wire would be corroded in environment, Several accidents due to the breakdown of pipe had happened. Consequently the external wall of pipe should be covered with protective coatings. There was a lack of technical study in corrosion and control of PCCP, because PCCP had been applied for a short time in China. in order to ensure the service life of PCCP, we have developed a kind of protective coating for concrete pipe, which had high intensity and anti-corrosive property with convenient applicability. The physical and chemical properties, painting technology and field application of this coating was introduced in the paper, at the same time, the future of external protective coating for PCCP was looked into.

• Mycobiology
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• v.44 no.1
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• pp.38-47
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• 2016

The ascomycete fungus Mycosphaerella graminicola (synonym Zymoseptoria tritici) is an important pathogen of wheat causing economically significant losses. The primary nutritional mode of this fungus is thought to be hemibiotrophic. This pathogenic lifestyle is associated with an early biotrophic stage of nutrient uptake followed by a necrotrophic stage aided possibly by production of a toxin or reactive oxygen species (ROS). In many other fungi, the genes CREA and AREA are important during the biotrophic stage of infection, while the NOXa gene product is important during necrotrophic growth. To test the hypothesis that these genes are important for pathogenicity of M. graminicola, we employed an over-expression strategy for the selected target genes CREA, AREA, and NOXa, which might function as regulators of nutrient acquisition or ROS generation. Increased expressions of CREA, AREA, and NOXa in M. graminicola were confirmed via quantitative real-time PCR and strains were subsequently assayed for pathogenicity. Among them, the NOXa over-expression strain, NO2, resulted in significantly increased virulence. Moreover, instead of the usual filamentous growth, we observed a predominance of yeast-like growth of NO2 which was correlated with ROS production. Our data indicate that ROS generation via NOXa is important to pathogenicity as well as development in M. graminicola.