• Title/Summary/Keyword: Service Product

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Developing an Evaluation Tool of RFID-based Traceability Systems

  • Kim, Jin-Baek
    • The Journal of Fisheries Business Administration
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    • v.39 no.3
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    • pp.1-23
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    • 2008
  • Recently, traceability systems are introduced as a new food safety information system. To trace food products efficiently, they must have an automatic identification capability at the individual product level. This capability can be gained through RFID technology. But there is not yet any performance evaluation tool on RFID-based traceability systems (RFID-TS). This study developed an evaluation tool of RFID-TS. To develop the tool, this study considered the objective and the components of RFID-TS as their performance constructs. According to Churchill's paradigm, the tool was established through two stages. The final evaluation tool consisted of four constructs (risk, operational benefits, IS (information system), and network) and nine sub-constructs. Among the four constructs, risk and IS were found as the most important performance constructs through regression analysis. Among the nine sub-constructs, service (which belonged to the IS construct) and economic risk (which belonged to the risk construct) were found as the most important performance sub-constructs.

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Demographic Characteristics, Consumer Values and Personalization Strategies of Apparel Brands (인구통계적 특성, 소비자 가치와 의류브랜드 개인화 전략)

  • Kim, Yeon-Hee;Lee, Kyu-Hye
    • Fashion & Textile Research Journal
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    • v.9 no.3
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    • pp.303-311
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    • 2007
  • The apparel market is extremely competitive and thus apparel manufacturers should try to maximize consumer satisfaction with cost-efficient but consumer-oriented strategies. Personalized strategies considering each consumer's characteristics have to be developed. The purpose of this study is to investigate the effects of consumers' characteristics on personalization strategies of apparel brands. Investigating personalization based on consumers' values and demographic characteristics will allow apparel manufacturers to attract target consumers. A survey method was used for the empirical study. Questionnaires from 420 respondents were analyzed using factor analysis, cluster, t-test, and ANOVA. The results indicated a significant influence of consumer values on customer service-related aspects of personalization. Female consumers demanded product- and information-oriented factors of personalization. Age, residential area, and clothing expense also had significant influence on the need for personalization of apparel shopping.

Analysis of Multi-branch Inventory Distribution System for an Item with Low Level of Demand and Lost Sale Allowed (다지점으로 구성된 재고시스템의 최적화 분석 : 저수요, 유실판매 모형)

  • 윤승철;최영섭
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.25 no.3
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    • pp.78-84
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    • 2002
  • This research is basically deals with an inventory distribution system with several regional sides branches. Under the continuous review policy, each sales branch places an order to its supplier whenever on hand plus on order inventory falls on the order point, and the order quantity is received after elapsing a certain lead time. This research first shows the method how to apply the product with low lever of demand into the continuous review policy. For the application, we use an order level as the maximum level of inventory during an order cycle. Also we analyze the lost sales case as a customer behavior. Further we use variable demands and variable lead times for more realistic situation. Based on the above circumstances, the research mainly discusses those methods to decide the optimal order level, order point, and order quantity for each sales branch which guarantees the system wide goal level of service, while keeping the minimum level of the system wide total inventory.

A Study on the Quality Culture of KOREA TELECOM (한국통신의 품질문화에 대한 연구)

  • 한현배
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.17 no.30
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    • pp.117-123
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    • 1994
  • To improve quality of an product We have adopted new approaches such as SPC(Statistical Process Control), CIM(compure Integreated Munufactture), QDF(Quality Development Function), etc. In spite of using these approaches, an organization should fail to achive its true goal if that organization didn't developed its cooperative quality culture which is the total of collective and shared learning of quality-related values as the organization have developed its capacity to survive in its external environment and to manage its own internal affairs. In this paper, I analyzed the current quality culture of Korea Telecom and tried to suggest how Korea Telecom develop its service quality based on the quality culture.

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A Decision Making Process for Improving Quality Cost : A Case Study of C&C Product Failure Cost (품질비용 개선을 위한 의사결정 프로세스 연구 : C&C 제품 실패비용 사례 분석)

  • Lee, Dong-Han;Chae, Hwa-Sung
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.33 no.2
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    • pp.162-169
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    • 2010
  • This paper analyzes the difference between theoretical cost of quality and real world cost. Examined are the theoretical cost structure of quality, it's measurement styles, a process based improvement strategy of quality cost, and possible adaptation of decision making concepts in enhancing the cost structure. This study will contribute to the literature in delineating an improvement process of quality cost by adjusting service policy.

The Development of Model and Cost Analysis to the Application of Modular Production System in Lean Supply Chain Management (Lean SCM에서의 모듈생산의 적용에 따른 모델개발과 원가분석)

  • 김태호;양광모;권정휘;강경식
    • Journal of the Korea Safety Management & Science
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    • v.4 no.4
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    • pp.73-85
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    • 2002
  • The supply chain not only includes the manufacturer and suppliers, but also transporters, warehouses, retailers, and customers themselves. Within each organization, such as manufacturer, the supply chain includes all functions involved in filling a customer request. these functions include, but are not limited to, new product development, marketing, operation, distribution, finance, and customer service. Lean Supply chain coordination improves if all supplier of chain take actions that together increase total supply chain profits. To design of Modularity by the grouping supplier, the proposed method is to develop the most appropriate production system models in the Supply Chain Management which is necessity of the times and its importance. The objects of this study is development of model and cost analysis to the modular production system in Lean SCM. Introduction of modular production system in Lean SCM is effective in reducing the cost in processing, manufacturing, inventory holding, ordering, etc.

A study on Structural Analysis of Korean Tilting Train eXpress(TTX) made of Composite Carbody Structures (복합재료를 적용한 한국형 고속틸팅열차(TTX)의 차체 구조해석 연구)

  • Shin Kwang-Bok;Koo Dong-Hoe;Park Kee-Jin
    • Proceedings of the KSR Conference
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    • 2003.10c
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    • pp.98-102
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    • 2003
  • The use of composite materials for the carbody structures of tilting train has many advantages because of manufacturing variety, specific high-strength & stiffness characteristics, and long-life durability, but the strongest advantage is the possibility of lightweight product. In the leading countries, the composite materials are used for the material for drivers' cabs, interior/exterior equipments for railway train, and it is now developing the composite materials applied for the train carbody structure. In this paper, we conducted the evaluation of structural stability for the all aluminum carbody, all composite carbody and hybrid carbody structures of the Korean Tilting Train eXpress(TTX) with the service speed of 180km/h.

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ETRI AI Strategy #4: Expanding AI Open Platform (ETRI AI 실행전략 4: AI 개방형 플랫폼 제공 확대)

  • Kim, S.M.;Hong, A.R.;Yeon, S.J.
    • Electronics and Telecommunications Trends
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    • v.35 no.7
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    • pp.36-45
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    • 2020
  • The method and process of research and development (R&D) is changing when we develop artificial intelligence (AI), and the way R&D results are dispersed is also changing. For the R&D process, using and participating in open-source ecosystems has become more important, so we need to be prepared for open source. For product and service development, a combination of AI algorithm, data, and computing power is needed. In this paper, we introduce ETRI AI Strategy #4, "Expanding AI Open Platform." It consists of two key tasks: one to build an AI open source platform (OSP) to create a cooperative AI R&D ecosystem, and another to systematize the "x+AI" open platform (XOP) to disperse AI technologies into the ecosystem.

A Study on Wearable Computing Prospect in Digital Convergence (디지털 컨버전스에서의 웨어러블 컴퓨팅 발전방향에 관한 연구)

  • Lee, Seong-Hoon
    • Journal of Digital Convergence
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    • v.11 no.10
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    • pp.431-435
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    • 2013
  • In information society, Convergence was combined with a word 'digital'. Digital convergence means a service or new product which appeared through fusion of unit technologies in information and communication regions. The effects of convergence technologies and social phenomenons are visualized in overall regions of society such as economy, society, culture, etc. In this paper, we described a prospects and technologies needed in digital convergence environment. And we described a wearable computer which was leading case in digital convergence.

-A study on Optimal Cost Model of Combined ESS and Burn-in under Warranty Policy- (품질보증정책하에 ESS와 Burn-in을 결합한 최적비 용모형 의 설정$^{1)}$)

  • 송서일;조영찬;박현규
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.24 no.62
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    • pp.1-10
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    • 2001
  • The electronics industry is fast growing segment of manufacturing and service industries. It is important that the manufacturer develops a product with adequate life cycle, high quality, and low failure rate in the specified time period. Environmental Stress Screening(ESS) and burn-in are widely used in the electronic industry to assist in the elimination of early failure. In this research, we construct optimal cost model of combined ESS and burn-in under various warranty policy and establish optimal testing times for given environments. Also we conduct sensitivity analysis on various parameter. The results of this study are summarized as follows. Comparing free warranty policy to rebate warranty policy, optimal ESS time is longer under free warranty policy, and optimal burn-in time is longer under rebate warranty policy. Free warranty policy higher than rebate warranty policy in total cost.

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