• Title/Summary/Keyword: Service Product

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Analysis of Factors Influencing on Food Supplier Selection Criteria in the Health-care Foodservice Operations (의료기관의 식자재 공급자 선정기준에 영향을 미치는 요인 분석)

  • Kim, Jeong-Ri;Choe, Seong-Gyeong;Gwak, Dong-Gyeong
    • Journal of the Korean Dietetic Association
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    • v.8 no.4
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    • pp.372-386
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    • 2002
  • The purposes of this study were to find factor which influence on the selection criteria of food supplier. Questionnaire were distributed to 52 general hospitals with more than 400 beds located in Seoul and Kyongin province, and responded questionnaires were collected from 44 dietetic departments (84.6%) and 18 purchasing departments (34.6%). The main results of this study can be summarized as follows: (1) supplier selection criteria include quality, service, cost and supplier competency. (2) With having been met with tight competition and market opening, hospitals plan a strategy to improve quality, service and they tend to have more interest in various supplier selection criteria. (3) Purchasing departments estimate more highly the rate of reflection in considering supplier selection criteria than the rate of importance about cost criteria, which reveals that purchasing departments sensitively respond to cost cutdown. (4) When selecting suppliers, a significant(p<.01) influence of stability of supplier industry environment on the selecting criteria such as the importances of quality, service, and supplier quality are recognized only after recognizing the stability of food delivery industry. Food supplier industry secures stability more quickly through major companies' participation in food distribution industry and this will reveal the importance of supplier selection criteria. (5) Suppliers which are selected by the quality criteria, service criteria, supplier quality criteria make efforts to communicate with foodservice departments, to give more proper information about substitute food, new product, and to make commitments, while suppliers which are decided by cost criteria do not establish supportive relationships with foodservice departments.

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A Study on Perception Difference for Service Quality of Abroad Logistics Center by the Characteristics of Shippers (화주기업 특성에 따른 해외물류센터 서비스 품질 인식차이에 관한 연구)

  • Roh, Yoon-Jin;Park, Jong-Seok
    • Journal of Korea Port Economic Association
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    • v.31 no.4
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    • pp.151-168
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    • 2015
  • Shippers face uncertainty and risks until the delivery of goods to the buyer (importer). To avoid these uncertainty and risks, shippers use the abroad logistics center and then try to construct continuous contract relations. From this viewpoint, this study examines the motivations of shippers to take advantage of the logistics center and perception difference for service quality according to the characteristics of shippers. For this purpose, T-test and ANOVA analyses are conducted using SPSS 21.0. The results suggest the following implications. First, there are no differences in perception regarding the motivation to take advantage of the logistics center for the size and characteristics of products. Second, the main motivating factors are maneuver to competitors and meeting buyers' demands by using the abroad logistics center. Furthermore, there is the level of perception for service quality regarding packaging and labeling in the logistics center. In contrast, the problem process and the quality of the order progress information is higher. Finally, specific logistics services are required depending on individual products because each product's characteristics are different.

Stereotyping of Social Network Service with Contents of Fashion and Fashion Design Process Using a Method to Form Network (패션을 콘텐츠로 한 소셜네트워크서비스의 유형화와 네트워크 형성 방법을 활용한 패션디자인프로세스)

  • Im, Min-Jung;Kim, Young-In
    • Journal of the Korean Society of Costume
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    • v.64 no.4
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    • pp.21-36
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    • 2014
  • The purpose of this study is to suggest an effective fashion design process using social network services(SNS) as a method to develop designs. Fashion design process was systemized through literature study. The characteristics of social network, and element and method of network formation were investigated, and then design processes using SNS were suggested through survey study. This was done by applying formation of network and its method in SNS with contents of fashion to stage of process to develop fashion design. The study results are as follows. First, Fashion design process using SNS is composed of 5 stages. Second, SNS types with contents of fashion were classified to five types: blog, community, connection of fashion web service and SNS, fashion SNS, and fashion SNS game. Among them, types where development of fashion design and product distribution was done by formation of network are connected type of fashion web service and SNS, fashion SNS type. Fashion design development can be done by compiling, having contests, and cooperative work. A method that can be used for making assessments and decision is voting and predicting the market. Third, Fashion design process using SNS is composed of the stages such as planning, compiling, analysis, decision, implementation, and formation of network. It was analyzed that by connecting stages of collection and evaluation of information through participation of users, new contents were produced and there was a structure that was cycled continuously.

A study on the regulation of durability standard of underground structures monitoring sensors (지하구조물 계측센서의 내구연한 기준에 대한 규정 분석 연구)

  • Woo, Jong-Tae
    • Journal of Korean Tunnelling and Underground Space Association
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    • v.20 no.1
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    • pp.73-81
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    • 2018
  • The purpose of this study is to research the regulation of durability standard of underground structures monitoring sensors. The durability criteria for construction monitoring sensors of domestic construction companies, the standard years of contents such as buildings on the income tax implementation regulations, and the standards of the Public Procurement Service for construction monitoring and construction machinery were analyzed. The durability criterion on products such as the inclination meter and the strain gauge, which are purchased from the Public Procurement Service prior to installation on the underground structure, is 8 to 10 years. It is considered that the monitoring sensor installed in the paperboard and the concrete structure at the time of construction will have considerably shortened service life rather than the useful life of the product itself due to various adverse factors such as groundwater influence and compaction.

Research on Location Selection Method Development for Storing Service Parts using Data Analytics (데이터 분석 기법을 활용한 서비스 부품의 저장 위치 선정 방안 수립 연구)

  • Son, Jin-Ho;Shin, KwangSup
    • The Journal of Bigdata
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    • v.2 no.2
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    • pp.33-46
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    • 2017
  • Service part has the attribute causing a difficulty of the systematic management like a kind of diversity, uncertainty of demand, high request for quick response against general complete product. Especially, order picking is recognized as the most important work in the warehouse of the parts since inbound cycle of the service part long but outbound cycle is relatively short. But, increasing work efficiency in the warehouse has a limitation that cycle, frequency and quantity for the outbound request depend on the inherent features of the part. Through this research, not only are the types of the parts classified with the various and specified data but also the method is presented that it minimizes (that) the whole distances of the order picking and store location about both inbound and outbound by developing the model of the demand prediction. Based on this study, I expect that all of the work efficiency and the space utilization will be improved without a change of the inbound and outbound quantity in the warehouse.

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Question Analysis of the Collaborative Digital Reference Service at the National Library of Korea (협동 디지털참고서비스의 질문 분석: 국립중앙 도서관의 '사서에게 물어보세요'를 중심으로)

  • Chang, Hye Rhan;Yi, Kyung Suk
    • Journal of the Korean Society for information Management
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    • v.31 no.4
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    • pp.7-28
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    • 2014
  • This study analyses the questions addressed to the collaborative digital reference service run by the National Library of Korea. The data consist of 661 question entries to the 'Ask a Librarian' service during first 6 months in 2014. Each entry includes average 1.17 questions, and 77.82% of the total questions are real reference in nature. Questions are analyzed by classification division, context of the questioner, desired end product, activities of librarians, and the resources used to respond them. Each category is subdivided and analyzed in detail. Results revealed interesting findings and problems, and suggestions for further endeavor are provided.

A Survey of Dietary Attitude on the Food Service Industry in college women and Their Mothers (여대생과 그들 어머니의 외식산업에 대한 식생활 태도 조사)

  • 강남이;조미숙
    • The Korean Journal of Food And Nutrition
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    • v.4 no.1
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    • pp.45-60
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    • 1991
  • This survey was carried out to Investigate the effects of dietary attitude on the nutrition knowledge, food habits, the daily average nutrient Intakes and the intake of Instant food, convenience food & fast food between college women and their mothers. Questionnaires were completed by 214 college nutrition majors and also by their mothers numbering at 173. College women's mothers showed a better average in meal time regularities per week than that of. college women. Also it is the fact that the college women had a higher frequency rate of instant food and fast food than their mothers. In the case of both college women and mothers if they eat at regular meal times they had a higher score in food habits. But the daily average nutrient intakes was not significant because of the fact that the meal time regularity and nutrient intakes 414 not concise. The higher frequency of instant food intake had a lower score in food habits and nutrition knowledge. The higher frequency of fast food Intake had a higher food habits score but it also had a lower score in nutrition knowledge. As in the intake of instant food and convenience food the college women had a higher Intake frequency. In the dietary pattern the college women they liked to eat (lour foods. But their mothers liked to eat Korean foods. The selective motive and the degree of satisfaction of food service industry product was for convenience and time saving. The food service industry products were found to be unsatisfactory in nutrition and sanitation. Therefore we must be more aware of preventing the disappearance of Korean traditional foods. For the continuing development of our dietary culture we need to have the food service industry to develop more suitable diet for Korean.

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Implementation Requirements for Interoperability among IP over ATM Equipment (IP over ATM 장비들간의 상호 운용성을 위한 구현 요구 사항)

  • Min, Sang-Won;Kim, Hwang-Nam;Lee, Suk-Yeong
    • Journal of KIISE:Computing Practices and Letters
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    • v.5 no.4
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    • pp.489-497
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    • 1999
  • 국내의 ATM 기술은 대부분 교환기 시스템 개발에 집중되어 있었고 최근에는ATM 서비스 분야에 대한 개발 요구가 있다. 이러한 가운데 Internet 서비스는 데이타 망의 기본 서비스로 자리잡았으며, ATM망도 기본적으로 Internet 서비스를 지원하여야 한다. IETF의 IPOA (Classical IP and ARP over ATM)는 국내 망 여건 및 구현의 용이성으로 Internet 서비스를 위한 프로토콜중 가장 선호 대상이지만 RFC사양의 허술함, 구현자의 사양에 대한 이해 부족과 초기 외산 장비 제조 업체들의 자체 사양때문에 기존의 IPOA장비들과 상호 운용 시험에서 후발 IPOA 개발자는 시행착오를 겪어야만 한다. 본 논문에서는 기존 외산 IPOA 장비들과 자체 개발한 장비와 상호 운용 시험을 수행하면서 겪은 사례 연구를 정리하였고 이를 기초로 기존의 외산 IPOA와 상호 운용할 수 있는 최종 요구 사항을 제시하였다. 본 논문을 기초로 IPOA 장비를 개발한다면 국내 후발 ATM 장비 업체는 개발의 시간 및 노력을 줄일 수 있고 향후 IP/ATM 국내 기술력 향상에 도움이 될 것이다.Abstract While we have been focusing on development of ATM switching systems, recently the demand on service by use of ATM switching system is increasing rapidly. Among various ATM services, the Internet service should be provided in an ATM network since the Internet service has been the basic data service. Many domestic engineers consider the classical IP and ARP over ATM (IPOA) to be an appropriate method for interworking of IP and ATM because the IP is the network protocol used in most domestic data networks, and the IPOA is simpler and has less overhead than other approaches. However, it is not easy for a developer to implement the IPOA function module interoperable with other existing ones due to the incomplete description of IETF's RFC specifications, misunderstanding of designer and/or developer, and incompatible vendors' specifications. In this paper, we show several case studies undertaken for interoperability tests of IPOA products between our product and other vendor's products, and discuss the implementation requirement of the IPOA software to be interoperable with the existing IPOA equipment.The design and implementation requirements presented in this paper will reduce the effort of IPOA-developing engineers and time required for interoperability test. Also, this contribution will be helpful in IP/ATM interworking areas.

Current CRM Adoption in Korean Apparel Industry (국내 의류업체의 CRM 도입현황)

  • Ko, Eun-Ju
    • Journal of the Korean Society of Clothing and Textiles
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    • v.30 no.1 s.149
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    • pp.1-11
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    • 2006
  • The purpose of this study was to analyze the current CRM situation in Korean apparel industry. Specifically, research purposes were 1) to examine the concepts and benefits of CRM, 2) to examine CRM strategies, 3) to analyze CRM system(i.e., customer relationship management service, customer segmentation criteria, DB management system), and 4) to analyze the potential problems and CRM adoption plan. The subjects for this research were thirty CRM managers in Korean apparel firms classified by the company type(woman's wear, man's wear, casual wear, children's wear, retailer) interviewed from December 2003 to March 1004. The results of this study were as follows: First, the concept of CRM represented the prime customer relationship, continuous consideration, and customer management system. The benefits of CRM reflected re-sales, improvement of profit share, and acquisition of customer's data base. Second, concerning the CRM strategies, most companies focused on persistent customer management through mileage program, membership cards and also implemented product strategies such as demand forecasting, customization based on customer data analysis. We also found that industry preferred to use pricing strategies, for example, segmentation of customer through discrepancies of price in which customers are provided by discount and gift voucher services. Regarding distribution strategy, channel diversification, localized service, and convenient delivery system were used. As promotion strategies, they chose celebrating customers' personal events and promoting cultural events and issuing coupons. Third, regarding CRM system, information service was the most frequently adopted, important and highly beneficial category. Also POS/web-POS, homepage were main sources of information. RFM is the mostly commonly used customer segmentation criteria. Fourth, potential problems in CRM adoption were lack of CRM knowledge and performance measurement of CRM. Future CRM adoption plan included CRM education and development of CRM performance measures.

Quality Assessment of Soybean Curd Supplemented with Saltwort(Salicornia herbacea L.) (함초를 첨가한 두부의 품질특성)

  • Kim, Myung-Hee;Shin, Mi-Kyung;Hong, Geum-Ju;Kim, Kang-Sung;Lee, Kyung-Ae
    • Korean journal of food and cookery science
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    • v.26 no.4
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    • pp.406-412
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    • 2010
  • This study was conducted to investigate the effects of saltwort on the quality characteristics of tofu. In addition, we examined the potential for commercialization of tofu containing saltwort. For this study, saltwort was added to tofu at 0%, 4%, 8%, 12%, 16% and 20% and quality and sensory tests were administered. Analyzing the mineral contents of saltwort juice, K was present in the greatest amount, followed by Mg, P, Ca, and F (in decreasing order). There were significant differences in yield rates and turbidity between the groups. Acidity was highest in the control group, and acidity and volume of tofu tended to decrease with an increase in saltwort powder. L value and a value decreased as the content of slaltwort powder increased, but b value increased with increasing saltwort powder concentration. Hardness, chewiness, and gumminess were rated higher in the control and the 4% supplement groups than the others groups. In the sensory evaluation, cross section and soybean flavor were the highest in the 4% saltwort supplement group, and the presence of an "off-flavor" increased with the content of saltwort powder. The saltiness score was highest in the 20% supplement group. The 4% and 8% supplement groups were favored in the "feel after swallowing" assessment. Softness was the lowest in the 20% supplement group, and the 4% supplement group had the highest overall acceptability. As demonstrated by these results, the addition of saltwort positively affected the overall sensory evaluation of tofu and supplementation with saltwort at 4% and 8% might be considered the most appropriate choices. In conclusion, saltwort tofu expected to increase the functionality of new products, particularly with respect to product variety and health improvement.