• 제목/요약/키워드: Service Priority

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Basic Study for Development of Risk Based Bridge Maintenance Priority Decision Model (위험도기반 교량 유지관리 우선순위 선정 모델 개발을 위한 기초연구)

  • Kim, Dongiin;Lee, Minjae
    • Korean Journal of Construction Engineering and Management
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    • v.18 no.2
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    • pp.108-116
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    • 2017
  • It is expected that the maintenance cost of domestic bridges will increase considerably due to the increase of bridge service time. In response to this situation, the government and relevant ministries are focusing on developing ways to efficiently allocate limited budgets and to rationally select maintenance bridge. In this study, to develop a risk - based bridge maintenance priority decision model, 14 common risk factors causing damage to bridges were extracted and AHP analysis was performed to select 5 important factors. Based on the existing literature review and expert consultation, we derive the evaluation criteria and the impact weights of the selected factors, and based on this, I presented risk based bridge maintenance priority model. Using this model in combination with existing maintenance priority methods will lead to more reasonable bridge maintenance priorities.

User Task Management System based on Device Priority (기기 우선순위 기반 사용자 작업관리 시스템)

  • Jang, Kiman;Jeong, Dohyeong;Jung, Hoekyung
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.21 no.3
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    • pp.657-662
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    • 2017
  • Recently, according to the development of the smart home field, it provides a service to install and keep the smart home appliance in a user's residential environment pleasantly. However, the conventional system method has a problem in that it is not convenient because the user selects a device or manually operates the device. In this paper, we propose a system to set the priority of the devices selected by the user and proceed with the work. When a user selects a device, it recommends a device associated with the device. Compare and set the priority of each device. And it is a system that carries out work according to the set priority. Therefore the proposed system is expected to provide users with increased convenience and efficiency of work management.

Establishment and Effectiveness Analysis of Emergency Vehicle Priority Signal Control System in Smart City and Directions for ISMS-P Technical Control Item Improvement (스마트시티 내 긴급차량 우선신호 제어시스템 구축과 효과성 분석 및 ISMS-P 기술적 통제항목 개선 방향성 연구)

  • Yoon, TaeSeok;Park, Yongsuk
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.25 no.9
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    • pp.1166-1175
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    • 2021
  • We investigate the current situation and development trend of domestic smart city and emergency vehicle priority signal control system analyzing the existing effectiveness of 1) emergency vehicle priority signal control system and 2) control emergency vehicle priority signal, based on domestic and foreign prior research for signal control system security. The effectiveness of time reduction was analyzed through actual application and test operation to emergency vehicles after establishing the system. In addition, for security management and stable service of real-time signal system control we propose improvement for the technical control items of the ISMS-P certification system to secure golden time to protect citizens' precious lives and property in case of emergency by classifying and mapping the existing ISMS-P certification system and the Korea Internet & Security Agency's cyber security guide according to the items of security threats.

Selection Methods of Multi-Constellation SBAS in WAAS-EGNOS Overlap Region (WAAS-EGNOS 중첩 영역 내 위성기반 보강시스템 선택 기법 연구)

  • Kim, Mingyu;Kim, Jeongrae
    • Journal of Advanced Navigation Technology
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    • v.23 no.3
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    • pp.237-244
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    • 2019
  • Since SBAS provides users with GNSS orbit, clock, and ionospheric corrections and integrity, the more precise positioning is possible. As the SBAS service area is expanded due to the development of the SBAS and the installation of the additional ground stations, there is a region where two or more SBAS messages can be received. However, the research on multi-constellation SBAS selection method has not carried out. In this study, we compared the result of positioning accuracy after applying the SBAS correction selected by using WAAS priority, EGNOS priority, or error covariance comparison method to LEO satellites in the regions where WAAS and EGNOS signals are transmitted simultaneously. When using WAAS priority method, 3D orbit error is smallest at 2.57 m. The covariance comparison method is outperform at the center of the overlap region far from each WAAS and EGNOS stations. In the eastern region near the EGNOS stations, the 3D orbit errors using EGNOS priority method is 8% smaller than the errors using the WAAS priority method.

Service Failure Management on Internet Shopping Environment by Combining Service Blueprint and FMEA (서비스 청사진과 FMEA의 결합에 의한 인터넷 쇼핑몰 서비스 실패관리)

  • Lee, Hye-Jun;Lee, Dong-Il;Zhang, Yong
    • Journal of Korean Society for Quality Management
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    • v.39 no.2
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    • pp.217-233
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    • 2011
  • This paper introduces service failure management on internet shopping environment. The purpose of this study is to find and improve service failure modes at the time of customer's complaint thereby reducing that. To achieve this purpose, this study combines the Service Blueprint which describes the online shopping process and FMEA which finds each encounter of service failures and proposes how to recover them. First of all this study generates internet shopping process using Service Blueprint then matches customer's purchase decision making process and company's service provide process. After this process customer complaint types in real purchasing process are fell in according to their occurrence and more frequently occurred complaint is more risky. Finally 6 Risk Priority Numbers(unfair exchange/return policies, slow response/poor customer service support, purchase arrived later than promised/deliverly service dissatisfaction, dissatisfaction short period to take back/exchange/cancels order, A/S or handle defective item) are extracted and suggest their improvement.

A Study on the Improvement of Service Quality in Medical Tourism by Combining Service Blueprint and AHP (서비스 청사진과 AHP의 결합에 의한 의료관광서비스 개선방안에 관한 연구)

  • Hyun, Min-Cheol;Cho, Boo-Yun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.4
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    • pp.1895-1904
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    • 2014
  • This study explores the way to improve service quality with the application of Service Blueprint and Analytic Hierarchy Process (hereafter, "AHP") in medical tourism. Service Blueprint has been widely accepted to identify the possible fail points in service delivery system, and AHP analysis has been recognized as beneficial method to rate relative importance in multi-criteria decision making process. We try to understand possible pitfalls to enhance Chinese medical tourists, and propose the priority in the resolution process. In the first step, we reviewed the extant literatures about medical tourism of South Korea, and built initial Service Blueprint. Experts who experienced service delivery process towards Chinese patients participated to review the proposed Service Blueprint in the second step. Thirdly, after extracting the possible fail points from revised Service Blueprint, we asked experts to guess the relative importance of Chinese patient by AHP methodology. Four domains (Arrival and Welcoming, Hospitalization, Process before, operations, and after surgery, Recovery and discharge) were emerged with detail criteria. Results show that operations and treatment is the most important domain not to lose Chinese patient's loyalty with following hospitalization process domain. Also, we suggest the priority among sixteen criteria to prevent service failure.

Buffer Management Algorithm for Performance Improvement in WBAN (WBAN 환경에서 성능향상을 위한 버퍼 관리 알고리즘)

  • Kim, JiWon;Kim, Kanghee;Lee, ChangHo;Choi, SangBang
    • Journal of the Institute of Electronics and Information Engineers
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    • v.52 no.5
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    • pp.106-114
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    • 2015
  • Wireless Body Area Network(WBAN) is a network standard around a human body which connects various medical sensor and devices It has to satisfy various demands such as data transmission rate, priority, and delay time. In this paper, considering a data priority and transmission delay time, is proposed to improve efficiency of WBAN service depending on congestion status of network. The proposed algorithm operates with adapted data removal probability according to data priority when the hub buffer is congested than before. And in the case of lower congestion within the hub buffer data is served considering data delay time. Through the comparison with other existing scheduling algorithms, it is confirmed that quality of WBAN service is improved due to lower data loss rate of medical data and less delay time in the proposed algorithm.

An Analytical Model for GTS Service Delay of IEEE 802.15.4 with Two Priority Queues (두 개의 우선순위 큐를 적용한 IEEE 802.15.4 GTS 서비스 지연에 대한 분석적 모델)

  • Lee, Kang-Woo;Shin, Youn-Soon;Ahn, Jong-Suk
    • The KIPS Transactions:PartC
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    • v.15C no.5
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    • pp.419-428
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    • 2008
  • IEEE 802.15.4 reserves transmission time to support real-time transport by sending GTS request packets to the PAN coordinator in advance. This paper introduces GTS-FAT technique to reduce the reservation time by giving a higher sending priority to GTS request packets than data packets. Differently from the conventional scheme where these two kinds of packets share a single transmission queue, GTS-FAT scheme allocates two queues with two different contention window sizes like IEEE 802.11e. This paper also proposes an analytical GTS delay model by combining the two legacy models for 802.15.4 and 802.11e to accurately predict the GTS-FAT delay over a given network topology. Our analysis shows that GTS-FAT reduces GTS service delay by up to 50% at the expense of the data delay by only up to 6.1% when GTS request packets four times outnumber data packets.

Priority Collision Resolution Algorithm on HFC Networks (우선 순위를 고려한 HFC 망의 충돌 해소 알고리즘)

  • 김변곤;박준성;정경택;전병실
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.24 no.7B
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    • pp.1252-1260
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    • 1999
  • The HFC network has a architecture of a star topology in fiber optic trunks, and tree and branch topology is used in the part of coaxial cable. It is well known that the HFC upstream channel is noisy. Ingress, common mode distortion and impulse noise exist in the upstream channel. In order to provide Quality of Service(QoS) to users with real-time data such as voice, video and interactive services, the evolving IEEE 802.14 standard for HFC networks must include an effective priority scheme. The scheme separates and resolves collisions between stations in a priority order. It is important to simulate protocols under a practical environment. The proposed algorithm in this paper is simulated with the assumption that the collision detector made certain mistake due to noises. Simulation results show that the proposed algorithm is more efficient than existing tree-based algorithm under practical environment.

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