• Title/Summary/Keyword: Service Policy

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장기요양 시설서비스 이용자의 소득수준별 본인부담금에 대한 인식 차이 (Differences in Family Caregivers' Opinions about Out-of-Pocket Payment for Long-Term Care Facilities by Income Levels)

  • 권진희;문용필;이정석;한은정
    • 보건행정학회지
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    • 제27권2호
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    • pp.139-148
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    • 2017
  • Background: The purpose of this study is to investigate family caregivers' opinions about out-of-pocket payment for long-term care (LTC) facilities, and find the differences in the opinions for family caregivers of all different levels of income. Methods: We used the data of the study on out-of-pocket payment in national long-term care insurance, including 1,552 family caregivers with the elderly in long-term care facilities. Results: The average out-of-pocket payment per month was 511,635 Korean won and distributed from 230,750 to 1,365,570 Korean won. The amount of out-of-pocket payment might be affected by not co-payment but the cost of non-covered service. There were differences in them for family caregivers of all different levels of income. Opinions were surveyed about 5 issues. By levels of income, there were differences in their opinions about 3 issues, the financial burden on LTC, the necessity of reducing out-of-pocket payments, and to be willing to pay more for a high quality service. But there were not different opinions about the interruption of LTC service and staying with LTC facilities. Conclusion: These findings suggest that the range of out-of-pocket payment for LTC facility is wide and it can be a burden to lower income group. It should be to prepare the policies to ease the financial burden and support the appropriate LTC use.

가족가치관과 돌봄노동지원정책 욕구의 관련성 연구 (A Relation between Family Values and Needs for Care-Support Family Policy)

  • 변주수;진미정
    • 가정과삶의질연구
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    • 제26권5호
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    • pp.259-277
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    • 2008
  • Traditional familism and family value is known as the value that most Koreans share with. Strong family solidarity and family-centered perception among Koreans influences other social values and ideology. Under the family value, caring for family members is family responsibility instead of government responsibility. Previous studies argued that the family value played a role to impede the development of family policy in Korea. The aim of this study was to explore a relation between the family value and the needs for care-support family policy. This study investigated how the family value were related to the specific needs for care-support family policy. The data were drawn from the Seoul Families Survey conducted on 2006 by Seoul Women and Family Foundation. The survey data consisted of 2,500 married males and females living in Seoul. The statistical techniques used for analysis were frequencies, means, t-test, ANOVA, crosstabs, multiple regression models, and multinomial logit models. The major findings of this study were as followings. First, while the traditional familism appeared to be held at a certain level, the general attitudes towards cohabitation, divorce, and single-parent family seemed to be less traditional. Second, the familism was found to be partly associated with the needs for the care-support family policy. The respondents who had less traditional value on arriage and child-rearing showed the higher level of needs for daycare center. This finding implied that nontraditional attitudes were related to the needs for an alternative care service such as caring through facilities rather than to the needs for supportive or complementary services. Lastly, the respondents who had higher level of traditional familism showed a higher preference for direct economic service (supportive service) than for other types of service in child care. And the less traditional their attitudes towards marriage and child-rearing, the more likely they are to prefer flexible child care services and programs to other types of child care services. These results implied that the family value was partly influential to family policy. However, it is worthy to note that the family value was related to family policy preference rather than to family policy needs. In other words, traditional family value appeared to influence the types of family policy rather than the level of needs for family policy.

공공서비스 역량 강화를 위한 공공서비스디자인 교육 프로그램 설계 -정책공급자 대상 워크숍 사례를 중심으로- (Designing public service design education program to strengthen public service competencies -Focused on the case of workshop for policy providers-)

  • 김선아
    • 디지털융복합연구
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    • 제20권4호
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    • pp.101-110
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    • 2022
  • 본 연구의 목적은 변화하는 서비스 행정 시대에 필요한 정책공급자의 공공서비스 역량을 강화하기 위한 공공서비스디자인 교육을 설계하고 실증 사례를 통해 효과성을 확인하는 것이다. 공공서비스와 공공서비스디자인에 대한 이론적 고찰을 바탕으로 공공서비스 역량 요소와 공공서비스디자인 방법론을 연계한 교육 프로그램을 설계하고 워크숍을 통해 실증한 사례 조사와 설문을 통한 효과를 확인하였다. 공공서비스디자인 프로젝트 내용을 기반으로 한 팀 활동과 실습 위주의 방법과 도구는 협업과 소통 역량 강화에 특히 효과가 있으며 전반적인 만족도를 확인하였다. 본 연구의 교육 프로그램 모델은 정책공급자 대상의 공공서비스 역량을 연계한 실습형 교육을 제시하고 실증하여 연구의 의의가 있으며, 향후 연구에서는 역량 중심의 교육 모델 설계로 역량 강화 효과성을 세분하여 검증하고자 한다.

두 단계 서비스 시스템에서 교차예약정책의 평가 (Evaluation of the Staggering Appointment Policy in a Two-Stage Service System)

  • 민대기
    • 한국시뮬레이션학회논문지
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    • 제20권3호
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    • pp.29-39
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    • 2011
  • 예약시스템은 고객들이 서비스에 효과적으로 접근하는 것을 용이하게 하는 방법으로 의료 등의 서비스 산업에서 많이 사용되고 있다. 예약시스템의 중요성 때문에 서비스 제공 환경 별로 효과적인 예약정책 수립에 대한 연구가 많이 진행되고 있지만 대부분의 연구는 단일 서버, 단일 단계로 구성된 서비스 시스템만을 고려하고 있다. 본 논문은 다수의 서버로 구성된 두 단계 서비스 시스템에서 다양한 예약정책을 평가하여 효과적인 예약정책을 수립하는 것을 목적으로 한다. 2단계의 서버가 개별적으로 고객 예약을 수립하는 환경을 고려하여 본 연구에서는 교차예약정책을 제시하였다. 시뮬레이션 연구를 통하여 기존의 전통적인 예약정책과 비교하여 고객대기시간, 서버의 유휴시간, 예약보다 지연 도착하는 고객의 수 등에서 교차예약정책이 우수한 결과를 제공하는 것을 제시하였다.

창업가 기업가정신 요인, 경영 관리적 요인, 자본적 요인이 창업성과에 미치는 영향 연구: 미용서비스업 분야 소상공인지원정책의 개선방향 중심으로 (A Study on the Influence of Personal Characteristics, Business Management Factors, and Capital Factors on Entrepreneurial Performance: In the Center of Ameliorating Small Businesses Supporting Policy by Government in Beauty Service Industry)

  • 곽진만;양영석;김명숙
    • 벤처창업연구
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    • 제12권3호
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    • pp.119-133
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    • 2017
  • 본 연구는 창업가 개인적 특성 요인, 경영 관리적 요인, 자본적 요인, 점포요인이 창업성과에 미치는 영향을 통하여 미용서비스업 분야의 소상공인지원정책이 창업성과에 미치는 영향을 분석하였다. 미용서비스업체의 창업성과에 영향을 미치는 요인으로 경영 관리적 요인의 하위변수인 인적자원관리와 창업초기 자본적 요인 그리고 점포요인이 창업성과에 영향을 미치는 것으로 분석되었다. 미용서비스업체의 창업성과에 정부지원정책인 자금지원정책, 교육지원정책, 컨설팅지원정책이 조절효과가 있는가에 관한 연구내용은 다음과 같다. 정부자금지원정책, 교육지원정책, 컨설팅지원정책은 창업성과에 유의한 영향을 미치는 인적자원관리, 창업초기 자본금, 점포요인에 조절효과는 없는 것으로 분석되었다. 이는 자금지원이 정책적 효과를 입증하기 위한 제도적 지원이 아니라 창업자의 창업성과를 만들어가는 실효성 있는 지원방안이 필요로 하며, 교육지원정책과 컨설팅지원정책은 미용서비스업체의 특성을 고려한 정책적인 반영과 현실적인 교육지원과 컨설팅지원이 필요로 하다고 본다. 특히, 기존의 소상공인의 정책적 지원과는 다른 미용서비스업체의 실질적인 경영활동과 성과창출 과정을 반영하는 방향으로 확대될 필요가 있다고 하겠다.

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전자정부 활용실태와 서비스컨텐츠의 고도화를 위한 정책방향 (A Direction of Policy for Electronic Service Contents System in e-Government)

  • 김영미
    • 디지털융복합연구
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    • 제6권1호
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    • pp.1-10
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    • 2008
  • Electronic service delivery is an integral mission that is shouldered upon e-government to carry out. And it also has become an important way of making client-centered administration work more effectively. It is quite convenient from citizens' perspective to utilize public services that are electronically transformed. This study identifies a set of electronic services currently provided by e-government and proposes policy measures for further driving e-government to develop its services in a direction of making people's life more convenient.

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신포괄수가 시범사업 모형 개선 이후의 지불정확도 변화 (The Effect of Reform of New-Diagnosis Related Groups (KDRGs) on Accuracy of Payment)

  • 최정규;김선희;신동교;강중구
    • 보건행정학회지
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    • 제27권3호
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    • pp.211-218
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    • 2017
  • Background: Korea set up new diagnosis related group (DRG) as demonstration project in 2009. The new DRG was reformed in 2016. The main purpose of study is to identify the effect of reform on accuracy of payment. Methods: This study collected inpatient data from a hospital which contains medical information and cost from 2015 to 2016. The dependent variables were accuracy of total, bundled, unbundled payment, and payment for procedures. To analyze the effect of reform, this study conducted a multi-variate regression analysis adjusting for confounding variables. Results: The accuracy of payment increased after policy reform. The accuracy of total, bundled, unbundled payment, and payment for procedures significantly increased 3.90%, 2.92%, 9.03%, and 14.57% after policy reform, respectively. The accuracy of unbundled payment showed the largest increase among dependent variables. Conclusion: The results of study imply that policy reform enhanced the accuracy of payment. The government needs to monitor side effects such as increase of non-covered services. Also, leads to a considerable improvement in the value of cost unit accounting as a strategic play a role in development of DRG.

국회기록 인터넷 정보서비스 개선 방안 (Improvement Plan for Internet Reference Services of National Assembly Records)

  • 이원영
    • 정보관리학회지
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    • 제22권1호
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    • pp.5-20
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    • 2005
  • 이 글은 한국 국회기록의 인터넷 정보서비스의 개선 방안을 고찰함으로써 공공기록의 인터넷 정보서비스 정책 수립에 필요한 기본적인 요건을 제시해 보려는 것이다. 이를 위해 기록관리학에서의 정보서비스 이론과 외국의회의 사례를 분석하였다. 분석의 결과, 국회기록 인터넷 정보서비스의 개선방안으로서, 접근정책의 수립, 정보서비스 프로그램의 개선, 이용자와의 의사소통의 활성화라고 하는 세 가지 과제를 제시하였다.

공공의료서비스 제공의 공평성이 주관적 건강행복에 미치는 영향: 공공의료서비스 질의 매개효과 (Effects of Public Health Service Impartiality on Subjective Health Happiness: Mediated Effect of Public Health Service Quality)

  • 문승민
    • 보건행정학회지
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    • 제29권3호
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    • pp.323-331
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    • 2019
  • Background: The purpose of this study is to analyze the effect of impartiality in providing public health services on subjective health happiness and the mediated effects of public health service quality. Based on this, this study intends to present policy implications to improve public health services. Methods: The research method is multiple linear regression analysis. The analysis of the mediating effects is performed by Baron & Kenny's test, Sobel-Goodman's test, and Bootstrap. Results: The impartiality of public health services and the quality of public health services are shown to have a statistically significant effect on subjective health happiness. Quality of public health service appears to be mediating the relationship between impartiality in providing public health care and subjective health happiness. Conclusion: To promote people's subjective health happiness, it is necessary to secure impartiality in providing public health services in the first place and improve the quality of public health services.