• Title/Summary/Keyword: Service Parts Management

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A Study on the Development for Automobile Registration Statistics System for After Service (자동차의 사후관리를 위한 등록통계 시스템 개발에 관한 연구)

  • 강지호
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.17 no.32
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    • pp.267-279
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    • 1994
  • The Ministry of Transportation forecasts that the total number of automobiles in use in 1997 will be increased to about 10 million units. Until now, with the increase of domestic demand for automobiles, the customers' complaints have been raised frequently in relation with insufficient supply of auto parts for the repair and maintenance. At the same time, the industry came to face with new problems such as customers' requests of auto makers' quality services. Until now there were not any statistics on the registration of car age for each car type. So, for the auto makers' efficient aftersales management a system for collecting registration statistics was developed, and it has attributed remarkably to the improvement of the aftersales services, through easy anticipation of the requirements of parts being used for not only the small-produced but the massproduced car types. And a systematic instrument useful for auto industry, transportation and policy on environment is provided by timely supply of various statistics to the industry.

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Changes of Chlorophyll and Carotene Contents of Pumpkins with Cooking Method (조리방법에 따른 호박 중의 클로로필과 카로틴 함량 변화)

  • Kim Dong-Seok;Kozukue Nobuyuki;Kim Mi-Hyang
    • Journal of the East Asian Society of Dietary Life
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    • v.14 no.6
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    • pp.618-624
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    • 2004
  • This study was performed to investigate changes of chlorophyll and carotene contents by cooking methods and parts of pumpkin(zucchini, green pumpkin, and sweet pumpkin). The hightest chlorophyll content of 3-parts(peel, cortex, and seed), all of pumpkin was peel part for chlorophyll contents by cooking methods of all kinds of pumpkin. It was the highest when cooked by non-batter frying. Carotene was relativity stable with cooking. But in case of sweet pumpkin, steaming cooking method was reduced carotene contents. β-carotene of zucchini, green pumpkin, and sweet pumpkin was higher than standard contents.

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Recognition of the End User to Management Information System for Hotels (호텔경영 정보시스템(HMIS)에 대한 사용자 인식)

  • Chung, Tae-Woong
    • The Journal of the Korea Contents Association
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    • v.8 no.12
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    • pp.386-395
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    • 2008
  • The purpose of this study is to understand the cognitive power from user who have used hotel management information system and to search contribution level for hotel management. The survey results are : There are different cognitions, between PKG and developed user system, short term employee and long term employee, reservation part and front office part. Specially IT service management parts(mostly outsourcing) have low degree cognition, because of lated supporting and being short of IT service management system. Hotel information system construction gives us to be easy management operating and to be fast management but Hotel information system has to lead value creation, to support decision making, to present advavced management for hotel.

Effects of Service Conveniences on Perceived Value and Customer Voluntary Behavioral Intention in Family Restaurants (패밀리레스토랑의 서비스편의성이 지각된 가치 및 자발적 행동의도에 미치는 영향에 관한 연구)

  • Ahn, Jung-Suk;Lee, So-Bum
    • Culinary science and hospitality research
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    • v.21 no.4
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    • pp.155-174
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    • 2015
  • This study attempts to investigate effects of service conveniences on perceived value and customer voluntary behavioral intention in family restaurants. We categorized service conveniences in five dimensions (i.e, decision, access, transaction, benefit, and post-benefit). We considered perceived value as having three parts, namely functional, emotional, and social. We also specified three segments of customer voluntary behavioral intention as participation, cooperation, and loyalty. The results showed that service conveniences such as transaction convenience, post-benefit convenience, and benefit convenience have an influence on functional value as a perceived value, but no effect from decision convenience and acceptability[this is a new variable to me]. In addition, access and benefit conveniences affect social value. When it comes to the effects of perceived value on customer voluntary behavioral intention, social value was found to affect participation and loyalty, while functional value appeared to influence cooperation.

A Study on Relationship between Working Characteristics and Subjective Symptoms Associated with Musculoskeletal Disorders of Hairdressers (미용업 근로자의 근무특성과 근골격계질환 자각증상과의 관련성 연구)

  • Lee, Hee-Young;Park, Jung-Gyun;Kim, Jong-In;Choi, Soon-Young
    • Journal of the Korea Safety Management & Science
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    • v.10 no.4
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    • pp.31-38
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    • 2008
  • Recently, there are many research of musculoskeletal disorders in manufacturing industry because of increasing interest of that disorders, but the research is still lacking in the small business and service industry. So we researched relationship between working characteristics and subjective symptoms associated with musculoskeletal disorders by get information of 145 hairdresser about working hour, work record, position and working pattern. The results of this research show that there are many musculoskeletal disorders of hairdressers' neck, shoulder, arm, knee and also close relationship between working characteristics and subjective symptoms associated with musculoskeletal disorders. Besides, some parts of subjective symptoms have an effect on other parts of body. This information contributes to future reference and a precautionary measure about musculoskeletal disorders for hairdressers.

A study on the present status and improving management of the non-eligible people in Korean long-term care insurance system (노인장기요양보험 등급외 판정자의 관리현황과 개선방안)

  • Kwon, Jin-Hee;Han, Eun-Jeong;Lee, Jung-Suk;Park, Chong-Yon
    • Health Policy and Management
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    • v.20 no.2
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    • pp.104-127
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    • 2010
  • To vitalize the link program of Korean long-term care insurance system to community-based services for non-eligible people, we analysed the claim data from the Korean National Health Insurance Corporation (NHIC), and conducted a questionnaire survey to charging employees of elderly service department at local governments. The subjects were all 81,377 people, 57,454 of them were arranged to community-based services. The link program was more necessary among the missed subjects rather than the arranged people due to the need for physical or psychological assistance. By the result of the survey to the local government employees, 59.5% of subjects responded their proportion of link service was over 10% and under 20%, and 54.3% of them responded their job boundary are not clear. Major type of linking was notification the subject list to local government, 91.4%; proportion of periodical notification on the status of their service link were 57.1%, only 7.1% were followed to manage after the link. Difficult factors at the link process were pointed out the overload by other side work, deficiency of resources, rigidity of priority of link, and so on. Considering these results, to vitalize the community-based services to the non-eligible people, it may be essential the active participation of the subjects, construction of parts working in coordination among the institutions including NHIC, local governments, and service providers; development of various services for maintenance or promotion of the non-eligible peoples' health and functional status; and active participation of institutions from the third sector, and so on.

Policy-Based Emergency Bio Data Transmission Architecture for Smart Healthcare Service (스마트 헬스케어 서비스를 위한 정책기반 응급 생체 데이터 전송 구조)

  • Chun, Seung-Man;Nah, Jae-Wook;Lee, Ki-Chun;Park, Jong-Tae
    • Journal of the Institute of Electronics Engineers of Korea TC
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    • v.48 no.10
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    • pp.43-52
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    • 2011
  • In this paper, we propose the architecture of the policy-based emergency bio data transmission for the smart healthcare service. the medical staff can quickly and accurately monitor the emergency bio data of the remote patient through the proposed architecture. The proposed system consists of three parts: IEEE 11073-based agents and managers performing the aggregation function and transmission function of the bio data; the emergency management server performing the converting function between IEEE 11073 and HL7 and auto-diagnosis function of the policy-based; HL7 medical system based on HL7. Finally, by implementing the proposed system, we shows that the aggregation of the bio data and management of the emergency bio data in the smart healthcare service are possible.

A Study on the Redesign Method of Presidential Record Management through Presidential Record Analysis (대통령기록 분석을 통한 대통령기록관리 재설계 방안 연구)

  • Inho Yang
    • Journal of Korean Society of Archives and Records Management
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    • v.23 no.3
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    • pp.89-113
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    • 2023
  • This study investigates and analyzes the 16th Presidential records (record management secretary's office) from a record-recognition perspective and, based on the results, suggests the Presidential record management plan. To this end, the function of the records management secretary's office was first analyzed, and the 16th Presidential records transferred to the Presidential Archives were reviewed from a general perspective. Next, the nature of the records was investigated in a deductive, top-down manner by quantitatively analyzing the "production system type," "preservation period," "reason for determining the retention period," "management department," "electronic record type," "production year," etc., focusing on the "records file/item," "unit task," and "function." Finally, the characteristics and problems revealed during the record analysis were summarized. Based on the analysis results, a plan was proposed to redesign Presidential record management for the "reorganization" and "service" parts of the records.

Integrated Approach to Develop a Logistics Automation & Information System (물류자동화시스템과 물류정보시스템의 통합구축 사례)

  • 선지웅
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2001.10a
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    • pp.147-149
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    • 2001
  • Customer centered supply chain Management is becoming a very important issue for manufacturing and distribution company. Increasingly, leading companies improve their competitiveness by shorting the time to delivery from warehousing to delivering, increasing the level of customer service. They also do their best to collaborate with suppliers and customers based on the information sharing. This case introduces a integrated approach to develop a logistics automation and information system for the spare parts distribution center of L electronics. We pursue to optimize the supply chain by implementing intelligent logistics system which has the capabilities of responding to the changes in market demands. This would provide many implications to the clients in solving logistics problems and secure superior competitiveness.

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Application of Purchase Dependence in Inventory Management (구매종속성이 재고관리에 미치는 영향)

  • Park, Changkyu;Seo, Junyong
    • Korean Management Science Review
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    • v.30 no.3
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    • pp.17-31
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    • 2013
  • The purpose of this paper is to illustrate the importance of identifying and considering 'purchase dependence' when purchase of an item is dependent on availability of other items demanded in the same order. This paper is the first study to develop an inventory model for purchase-dependent inventory systems. Through simulation experiments, we demonstrate that the developed inventory model incurs less inventory operations cost than other inventory models that ignore purchase dependence. For empirical validation of the developed inventory model, the actual inventory data at the Hyundai Engine Europe Service Center is used. We explain the process of identifying purchase dependencies among items through a data mining technique. The empirical study results in similar results to the simulation experiment, demonstrating that the developed inventory model is applicable to real situations.