• Title/Summary/Keyword: Service Model Components

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A Research on Impact of the Inter-Firm Relationship Formation Factors upon Business Performance : Primarily on the Ocean Shipping Service Market (기업간 관계형성의 영향요인이 기업성과에 미치는 영향에 관한 연구 - 해운서비스 매매기업을 중심으로 -)

  • Shin, Hee-Chul;Shin, Han-Won;Choi, Young-Ro
    • Journal of Navigation and Port Research
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    • v.28 no.5
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    • pp.373-384
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    • 2004
  • The purpose of this research is to introduce the concept of "relationship formation factors" in inter-firm relations and to empirically demonstrate that they are effective in improving the relationship results by means of an mediating variable. Therefore, the basic model of this study consists of the independent, mediating, and dependent variables. First, the independent variables, that is, the relationship formation factors, are further classified into three components. transactional, relational, and environmental characteristics. Then, the study empirically examines how each of the three components influences the dependent variable. that is, the business performance(Load Factor), by way of the mediating variables, that is, trust and relationship commitment.

Behavioral Intention to Accept and Use Banking Service

  • NGAN, Nguyen Thi;KHOI, Bui Huy
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.11
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    • pp.393-400
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    • 2020
  • Banking service is provided by a bank that allows its customers to conduct banking transactions and so the purpose of this study was to identify the factors that influenced the behavioral intention to accept and use banking services in Vietnam. The research methodology was implemented through two steps: qualitative research and quantitative research. Qualitative research was conducted with a sample of 30 people. Quantitative research was carried out as soon as the question was edited from the test results with a sample of 217 customers living in Ho Chi Minh City, Vietnam. The research model was proposed from the studies of the behavioral intentions to accept and use banking service. The reliability and validity of the scale were evaluated by Cronbach's Alpha, Average Variance Extracted (Pvc), and Composite Reliability (Pc). The model selection of AIC showed that the behavioral intention to accept and use banking service was impacted by four components. The outcomes showed that the model of research intended to accept and use banking services in Ho Chi Minh, Vietnam showing the effects of 4 scales is built as perceived ease of use, trust, social norm, and innovation about banking services.

Structural Relationships of Logistics Service Quality, Relationship Orientation, Customer Satisfaction and Customer Loyalty in Electronic Commerce (전자상거래에서 물류서비스품질, 관계지향성, 고객만족, 고객충성도 간의 구조적 관계)

  • So, Soon-Hoo;Ryu, Il;Cho, Geon;Park, Yi-Sook
    • The Journal of Information Systems
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    • v.16 no.4
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    • pp.107-129
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    • 2007
  • The purpose of this study is to examine the effect of logistics service quality and relationship orientation factors on customer satisfaction and loyalty in the electronic commerce context. Based on extensive review of relevant literature, nine components of logistics service quality(i.e. information quality, ordering procedures, ordering release quantities, timeliness, order accuracy, order quality, order condition, order discrepancy handling and personnel contact quality) and six components of relationship orientation(i.e. trust, bonding, communication, shared value, empathy and reciprocity) are introduced in this study. And a conceptual model is developed and five research hypotheses are empirically examined using structural equation modeling. The findings indicate that logistics service quality and relationship orientation are positively and significantly associated with customer satisfaction, and customer satisfaction is the antecedent variable of customer loyalty in the Internet Shopping Mall. In addition, a significant impact of logistics service quality on relationship orientation of the customer is revealed. Implications of these findings are discussed, and limitations of the study as well as further research directions are addressed.

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A TINA-Based Component Modeling for Static Service Composition

  • Shin, Young-Seok;Lim, Sun-Hwan
    • Journal of information and communication convergence engineering
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    • v.2 no.1
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    • pp.40-45
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    • 2004
  • This paper describes a modeling of service composition manager based on TINA (Telecommunication Information Networking Architecture). The Service composition function is mainly motivated by the desire to easily generate new service using existing services from retailers or $3^{rd}$-party service providers. The TINA-C specification for the service composition does not include the detailed composition procedure and its object models. In this paper, we propose a model of components for the service composition, which adapts a static composition feature in a single provider domain. To validate the proposed modeling, we implemented prototype service composition function, which combines two multimedia services; a VOD service and a VCS service. As a result, we obtain the specification of the detailed composition architecture between a retailer domain and a $3^{rd}$-party service provider domain.

Simulation Service and Model Generalization Technique for Satellite Simulators (위성 시뮬레이터를 위한 시뮬레이션 서비스와 모델 일반화 기법)

  • Lee, Hun-Gu;Lee, Sang-Uk;Cheong, Seong-Kyun;Bang, Jun-Sik
    • Journal of the Korean Society for Aeronautical & Space Sciences
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    • v.35 no.9
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    • pp.843-849
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    • 2007
  • Recent progress on software engineering especially in object-oriented design concepts has enabled the development of the simulation models of satellite components in view of reliability and reusability. This paper proposes an useful satellite simulator framework using simulation service and generalized model design. The proposed method is verified by a prototyping in .NET/C# environment.

A Technique to Specify and Generate .NET Components in MDA/PSM for Pervasive Service (MDA/PSM상에서 퍼베이시브 서비스를 지원하는 닷넷 컴포넌트의 명세 및 생성 기법)

  • Kum, Deuk-Kyu;Kim, Soo-Dong
    • Journal of KIISE:Software and Applications
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    • v.34 no.7
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    • pp.635-645
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    • 2007
  • Component technology has been widely accepted as an effective way for building software systems with reusable components, and Microsoft (MS) .NET is one of the recent representative component technologies. Model Driven Architecture (MDA) is a new development paradigm which generates software by transforming design models automatically and incrementally. Transformation of structural models in MDA has been successfully applied. However, transformation of dynamic models and pervasive services, such as transaction service, security service, synchronization service and object pooling are largely remains as an area for further research. The recent enterprise system has multi tier distributed architecture, and the functionality of early mentioned pervasive services is essential for this architecture. .NET platform can implement Component Object Model+ (COM+) component for supporting pervasive services by specify Attribute code. In this paper, we specify the functionalities of the COM+ component offering pervasive services, and then those functionalities are defined by UML profile. By using the profile, the Platform Specific Model (PSM) for .NET/C# is specified, and .NET components are automatically generated through our tool. The development productivity, extensibility, portability, and maintenance of software can be dramatically improved by using of the proposed methods.

An Implementation of a Component Repository based on J2EE Application Model (J2EE 어플리케이션 모델 기반의 컴포넌트 저장소 구현)

  • 안성아;최희석;염근혁
    • Journal of Korea Multimedia Society
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    • v.5 no.1
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    • pp.77-93
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    • 2002
  • Now we are following component-based software development as a solution to improve the reusability, reliability, and extensibility of the software. To support these, the developed components must be reused through component repository at software development. However, traditional centralized repositories couldn't activate component markets since not only the number of users were restricted but also most of the provided components were those on clients like user interface and so on. Recently, a lot of server-side components, reused in a specific domain, have appeared thanks to the development of both Internet technology and component technology such as EJB, DCOM, etc. Therefore, component repositories, based on domain information, classify and provide components and must offer web-based service for many users to use it stably. This study introduces the implementation of a component repository based on J2EE application model. It provides application developers with the service to search and extract appropriate components, and supplies them reliable services in web environment.

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A Study on Classification System of Urban Facilities Management Service Model in u-City (u-City 도시시설물관리 서비스모델 분류체계 연구)

  • Kim, Tae-Hoon;Nam, Sang-Kwan;Choi, Hyun-Sang
    • Journal of Korean Society for Geospatial Information Science
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    • v.17 no.4
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    • pp.81-86
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    • 2009
  • This research is a part of the Intelligent Urban Facility Management project of the Korean Land Spatialization Group (KGSL). First, this study started from the investigation of existing u-City service model in order to drive essential components and considerations for the urban facilities management system. Considering the driven conclusions, this study finally proposed the new classification system of urban facilities management service model and the adequate application method in u-City.

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The Conceptual Model of the Smart City Platform for the Citizen Participation (시민참여를 위한 스마트 도시 플랫폼의 개념모델)

  • Seo, Dong-Jo;Kim, Mi-Yun
    • Journal of Digital Convergence
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    • v.19 no.11
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    • pp.63-73
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    • 2021
  • In order to effectively promote a smart city, various urban information must be opened and linked, and the information system that each member can share is required. In addition, it is necessary to establish a cooperative system in which citizens and citizen's organizations can participate. In this study, the components and conceptual model of a smart city platform were proposed to create a smart city that enables citizen participation. Its components include sensors for collecting data from the real world, information storage and management, information sharing and standard system, citizens' personal information protection and management system, utilization and service, etc. For the conceptual model, roles of smart city members were defined, so that citizen-centered participation and services could be made. It also includes data collection, information linkage and sharing, and service configuration system. Citizens can perform various roles such as data collector and provider, service planner or requestor, service beneficiary, etc. Ultimately, free communication and exchange of opinions with citizens is a key factor in the success of smart cities.

A Study on New Service Model Based on Centralized Conference Model in SIP Environment (SIP 환경에서의 중앙 집중형 컨퍼런스 모델 기반의 새로운 서비스 모델에 관한 연구)

  • Jo, Hyun-Gyu;Lee, Ki-Soo;Jang, Choon-Seo
    • The Journal of the Korea Contents Association
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    • v.6 no.2
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    • pp.17-26
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    • 2006
  • SIP(Session Initiation Protocol)-based centralized conference service model has advantage of easiness in conference management and service as compared to other models. However when media server which is one of the components of conference server is included in the conference server, this model shows disadvantage of high server work load with increasing numbers of conferences and participants. In this paper, to improve this problem, we have suggested and implemented a new conference service model in which an UA(User Agent) who first make the conference acts as a media server instead of conventional conference server and, the conference server with conference event package takes only part of management of the conference and its participants. Therefore, many more conferences can be held and managed compared to the conventional centralized conference service model because load of the conference server decreases in our suggested model md, furthermore the participants needs only make SIP call connections to the UA who first make the conference for establishing media session.

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