• Title/Summary/Keyword: Service Model Components

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An Outage Evaluation Model for Wireless Telecommunication Network (무선통신망의 장애영향 평가 모델)

  • Lee, Dong-Hoon;Chong, Il-Young
    • The KIPS Transactions:PartC
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    • v.10C no.1
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    • pp.111-118
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    • 2003
  • Network reliability means network ability which perform normal operation of network components within defined time period, on the other hand, network survivability is the index of normal operation in nerwork failure. In occurrence of network failure, network operator is interested in the measurement of network survivability, but, in a view of subscribers, it is more interested in how many subscribers are out of service and how long the out of service state lasts. In this paper, a service outage evaluation model fitted for telecommunication network in Korea is proposed, which measures the impacts of subscribers in case of network failure which induces a service outage. The outage evaluation result of "Mobile to Land" service outage which has 30.000 subscribers affected for 30 minutes is 2.5. This value is 5 times larger than that of the same service outage which has 10,000 subscribers affected for 30 minutes, i.e, the impact of subscribers in the former case is 5 times larger than that of the latter case. If 30,000 subscribers have isolated in "Mobile to Land," "Local Mobile to Mobile" service for 30 minutes by the exchange out of order in PCS network, then the evaluation result of this service outage will be 3.75.

A Context Recognition System for Various Food Intake using Mobile and Wearable Sensor Data (모바일 및 웨어러블 센서 데이터를 이용한 다양한 식사상황 인식 시스템)

  • Kim, Kee-Hoon;Cho, Sung-Bae
    • Journal of KIISE
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    • v.43 no.5
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    • pp.531-540
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    • 2016
  • Development of various sensors attached to mobile and wearable devices has led to increasing recognition of current context-based service to the user. In this study, we proposed a probabilistic model for recognizing user's food intake context, which can occur in a great variety of contexts. The model uses low-level sensor data from mobile and wrist-wearable devices that can be widely available in daily life. To cope with innate complexity and fuzziness in high-level activities like food intake, a context model represents the relevant contexts systematically based on 4 components of activity theory and 5 W's, and tree-structured Bayesian network recognizes the probabilistic state. To verify the proposed method, we collected 383 minutes of data from 4 people in a week and found that the proposed method outperforms the conventional machine learning methods in accuracy (93.21%). Also, we conducted a scenario-based test and investigated the effect contribution of individual components for recognition.

The Effects of the Perceived Quality on Brand Image and Customer Loyalty -Focusing on Multi-Function Printer- (지각된 품질이 브랜드이미지와 고객충성도에 미치는 영향 -복합기제품을 중심으로-)

  • Song, Keo-Young;You, Yen-Yoo
    • Journal of Digital Convergence
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    • v.11 no.3
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    • pp.263-272
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    • 2013
  • This study was conducted to look into consulting areas that can secure loyalty customers by clarifying relations between perceived quality factors, brand image and customer loyalty in terms of a multi-function printer. To accomplish the study purpose, this study carried out a validation analysis, a reliability analysis and a structural equation model analysis by setting up a study model and a hypothesis based on precedent studies and collecting data from purchase decision-makers. The findings of the study are summarized as follows. First, effects of perceived quality components of a multi-function printer on brand image were product quality, sales man's service and service quality in order of majority. Second, brand image of a multi-function printer has a positive impact on customer loyalty. This study is meaningful as it expanded the scope of study related to a multi-function printer up to the administrative field. This study is expected to help industries, who have similar business structure of a multi-function printer, establish a business strategy and support practical work and administrative consulting.

Formal Specification and Modeling Techniques of Component Workflow Variability (컴포넌트 워크플로우 가변성의 정형 명세 및 모델링 기법)

  • Lee, Jong-Kook;Cho, Eun-Sook;Kim, Soo-Dong
    • Journal of KIISE:Software and Applications
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    • v.29 no.10
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    • pp.703-725
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    • 2002
  • It is well recognized that component-based development (CBD) is an effective approach to manage the complexity of modem software development. To achieve the benefits of low-cost development and higher productivity, effective techniques to maximize component reusability should be developed. Component is a set of related concepts and objects, and provides a particular coarse-grained business service. Often, these components include various message flows among the objects in the component, called 'business workflow`. Blackbox components that include but hide business workflow provide higher reusability and productivity. A key difficulty of using blackbox components with business workflow is to let the workflow be customized by each enterprise. In this paper, we provide techniques to model the variability of family members and to customize the business workflow of components. Our approach is to provide formal specification on the component variability, and to define techniques to customize them by means of the formalism.

A Preliminary Study on Family Function Components Affecting Individual Health and Disease: A Delphi Study (개인의 건강과 질병에 영향을 미치는 가족기능 구성요소에 관한 사전연구: 델파이 연구)

  • Kim, Ah-Ram;Jeong, Seong-Woo;Jeong, Jiin;Kim, Jung-Ran
    • Therapeutic Science for Rehabilitation
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    • v.10 no.3
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    • pp.83-96
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    • 2021
  • Objective : This study aimed to determine Korea-type family function factors that affect individual growth and social activities, and examine check the appropriate contents and domestic culture components based on the McMaster model, a family function evaluation tool, through the Delphi technique. Methods : The Delphi technique was applied to 12 expert panels in fields related to family function. The period lasted 9 weeks, from May to June 2020. The Delphi survey was conducted twice. In the first survey, the domestic culture and appropriate contents of the McMaster model were selected and localized, and expert' opinions about the components were collected using closed and open-ended questions. In the second survey, the fitness and importance of the components were investigated. Results : As a result of the first Delphi investigation, 18 items were deleted from the 53 items presented. After adding 11 items and excluding any overlapping items, a total of 40 items were selected. Subsequently, sentences that were difficult to understand were revised to familiar vocabulary. A second survey was constructed, with an example sentence. In the second Delphi investigation, 33 items were selected. The average content validity ratio for the final selected component was 0.76, and the stability was 0.28. Conclusion : Family function and the factors influencing domestic family function identified though this study can be used to conduct family function evaluations and interventions in clinical sites or relevant research studies.

Resource Allocation for Heterogeneous Service in Green Mobile Edge Networks Using Deep Reinforcement Learning

  • Sun, Si-yuan;Zheng, Ying;Zhou, Jun-hua;Weng, Jiu-xing;Wei, Yi-fei;Wang, Xiao-jun
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.15 no.7
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    • pp.2496-2512
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    • 2021
  • The requirements for powerful computing capability, high capacity, low latency and low energy consumption of emerging services, pose severe challenges to the fifth-generation (5G) network. As a promising paradigm, mobile edge networks can provide services in proximity to users by deploying computing components and cache at the edge, which can effectively decrease service delay. However, the coexistence of heterogeneous services and the sharing of limited resources lead to the competition between various services for multiple resources. This paper considers two typical heterogeneous services: computing services and content delivery services, in order to properly configure resources, it is crucial to develop an effective offloading and caching strategies. Considering the high energy consumption of 5G base stations, this paper considers the hybrid energy supply model of traditional power grid and green energy. Therefore, it is necessary to design a reasonable association mechanism which can allocate more service load to base stations rich in green energy to improve the utilization of green energy. This paper formed the joint optimization problem of computing offloading, caching and resource allocation for heterogeneous services with the objective of minimizing the on-grid power consumption under the constraints of limited resources and QoS guarantee. Since the joint optimization problem is a mixed integer nonlinear programming problem that is impossible to solve, this paper uses deep reinforcement learning method to learn the optimal strategy through a lot of training. Extensive simulation experiments show that compared with other schemes, the proposed scheme can allocate resources to heterogeneous service according to the green energy distribution which can effectively reduce the traditional energy consumption.

A Quantitative Estimation of Welding Residual Stress Relaxation for Fatigue Strength Analysis (피로강도해석을 위한 용접잔류응력 이완의 정량적 평가)

  • Han, Seung-Ho;Lee, Tak-Kee;Shin, Byung-Chun
    • Transactions of the Korean Society of Mechanical Engineers A
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    • v.26 no.10
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    • pp.2018-2025
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    • 2002
  • It is well known that the strength and the fatigue life of welded steel components are affected extensively by welding residual stresses distributed around their weldments under not only monotonic but also cyclic loads. The externally applied loads are to be superimposed with the welding residual stresses, so that unexpected deformations and failures of the components might occur. These residual stresses are not kept constant, but relaxed or redistributed during in service. Under monotonic loads the relaxation takes place when the sum of external and welding residual stress exceeds locally the yield stress of material used. By the way, it is shown that under cyclic loads the welding residual stress is considerably relieved by the first or the early cycles of loads, and then gradually relaxed with increasing loading cycles. Although many investigations in this field have been carried out, the phenomenon and mechanism of the stress relaxation are still not clear, and there are few comprehensive models to predict amount of relaxed welding residual stress. In this study, the characteristics of the welding residual stress relaxation under monotonic and cyclic loads were investigated, and a model to predict quantitatively amount of welding residual stress relaxation was proposed.

Developing Measurements of University Satisfaction using Public Customer Satisfaction Index (공공기관 고객만족지수를 이용한 대학의 고객만족 측정도구 개발)

  • Jung, Bok-Ju;Lee, Sang-Chul;Im, Kwang Hyuk
    • The Journal of the Korea Contents Association
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    • v.18 no.12
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    • pp.25-34
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    • 2018
  • With the higher competition of university environment, universities has been adapted Customer Satisfaction Index (CSI). However, the problem of CSI focuses on score and ranking announcement. In public sectors, PCSI model is used because of increasing its strategic utilization by providing diagnosis of the phenomenon and direction for future improvement through causal model analysis. The purpose of this research is to develop a measurements of university satisfaction using PCSI. This research demonstrates validity and reliability of PCSI using test-retest method using multi-group confirmatory factor analysis. The results of this research indicate that the reliability and validity of the PCSI model is verified. Service product quality, service delivery quality, environment quality and social quality have positive effects on customer satisfaction. In turn, customer satisfaction have positve effects on university performance and social performance. In conclusion, service quality, PCSI, and service performance are clarified to be appropriate components of the satisfaction survey. These results can be used to measure the satisfaction level of education at actual universities. It is expected that practical basic data can be obtained to improve the quality of university education.

A Database Design for Remote Maintenance of Navigation and Communication Equipments in a Vessel (선박 항해통신장비 원격유지보수를 위한 데이터베이스 설계)

  • Kim, Ju-young;Ok, Kyeong-suk;Kim, Ju-won;Cho, Ik-soon
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.21 no.11
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    • pp.2052-2060
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    • 2017
  • The SOLAS ship should carry at least 83 different types of equipment based on the SFI group codes and each of which consists of several to dozens of components. During ship operation, it is necessary to ensure the normal operation of such equipment, and remote maintenance is highly demanded for immediate repair in the event of a equipment fault. This study proposes to find suitable classification system and to derive database structure for remote maintenance of navigation and communication equipment. As a result of this study, the classification system of equipment should be layered into equipment type, model, and component, and main table in the database consists of FMEA, service history, case data through Q&A, Preventive Maintenance. A database was constructed for 140 navigation and communication equipment models and 750 components. In order to evaluate the practical effects, service engineer evaluated the usefulness using the cloud app.

The Effect of Hospital Service Coordinator Education Curriculum on the Education Satisfaction and the Quality of Medical Service (병원서비스코디네이터 교육과정이 교육만족과 의료서비스 품질에 미치는 영향)

  • Choi, Eun-Kyoung;Park, Chang Sik;Seo, Jong-Bum
    • The Korean Journal of Health Service Management
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    • v.2 no.1
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    • pp.137-154
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    • 2008
  • The increase of the supply of medical service and the increase of hospitals have intensified the competition of hospitals, and the advancement towards internationalization in the opening of medical industry has triggered the infinite competition of medical profession. In addition, the high expectation of customers and quality improvement in the medical care in accordance with the improvement of overall income, and the change of active role of medical consumers according to the popularization and the improvement of rights awareness reflect the customer needs and choice in the medical service. Customers wanted to receive the kind and pleasant service under the up-to-date medical service. Therefore, as a solution, hospital coordinators were emerged for the purpose of smooth treatment and customer satisfaction by generalizing all service of hospital. Accordingly, this thesis attempted to investigate the effect of hospital coordinator education curriculum on the education satisfaction and the quality of medical service. In order to solve the purpose of this study, I, author reviewed the existing literatures, established hypothesis, and verified hypothesis by using the variety of statistics techniques such as reliability, validity, frequency analysis, and regression analysis. The verification of hypothesis is as followings: First, among education training factors of hospital coordinators, the quality of instructor significantly affects the satisfaction of hospital coordinator education training. Second, among training factors of hospital coordinator, the attitude of trainee significantly affects the training satisfaction of hospital coordinator. Third, among education training factors of hospital coordinator, education course significantly affects the training satisfaction of hospital coordinator education. As the qualities of instructor are better equipped, the satisfaction of education becomes higher. It indicates that the education method of instructors is important as an index to represent the qualities of instructor such as the appropriateness of education method, preparation, passion, visual materials, the adequacy of education procession, and specialized knowledge, and it has important effect on the satisfaction of education. In order to enhance the satisfaction of hospital coordinator education, the creation of education environment, making trainee concentrate on the education, is required by appropriately allocating programs, arousing interest in education, based on the attitude of trainee, discussion, and preliminary programs, preparation, ahead of enforcement of education. Fourth, the satisfaction of hospital coordinator education training significantly affects the reliability among the qualities of medical service. Fifth, satisfaction of hospital coordinator education training significantly affects hospitality I kindness among the qualities of medical service. If the education satisfaction of trainee is high, it is effective in the practical application such as dealing with complaints, the duty performance for the patients, and so on in offering the medical service, related to reliability and furthermore, we can find the positive change in the attitude change of medical professions related to the reliability of hospital coordinator. In addition, in the process of offering medical services such as the kind explanation on the duty, rapid response to the customers inquiry, and tidy uniform, practical effect was verified. Sixth, the education training factor of hospital coordinator significantly affects the reliability among the quality of medical service. Seventh, the education training factors of hospital coordinator significantly affect hospitality/kindness. In the education of hospital coordinator, the methods to attract the interest of trainee by emphasizing reliability should be sought and for gaining the practical effect of hospital coordinator education, the sufficient preparation and investigation on the education curriculum should be prerequisite and under this condition, intensified discussion on the instructor and education course is needed. In the design of education course, more education hours and subjects should be allocated in the part of hospitality in order to improve the practical application of hospitality. Therefore, it is meaningful in a sense that this study newly approached the components of hospital coordinator education and the need to modify the quality components of medical service in accordance with the study subjects was raised. This study also finds its meaning in that it provides basic materials for the study of future hospital coordinator education by suggesting the system development model of hospital coordinator education through preliminary study of education training. In addition, this study is meaningful in the aspect that it suggested the direction of education training by showing how the hospital coordinator education training would applied to the hospital coordinator course of the Continuing Education Center at Pusan and Kyungnam National University to some extent. Since all investigation of this study was approached from the side of hospital coordinator, the thoughts of patients who are beneficiaries of medical service, and care givers cannot be identified. Therefore, the satisfaction of patients and care givers through the experience of medical service, which is the essential prerequisite of medical service, should be importantly considered and investigated. Accordingly, The study of comparing and analyzing the views of both patients and care givers should be carried out in the future.

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