• The Journal of the Convergence on Culture Technology
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• v.5 no.4
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• pp.99-104
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• 2019

The purpose of this study is to investigate the effect of emotional labor behavior of employee at geriatric long-term care(LTC) facilities on job burnout and service quality focusing on the emotional leadership of superior to improve the working environment of LTC employee and provide the high-quality service to seniors. First, it is appeared that between emotional labor behaviors deep acting has a negative effect on job burnout, in contrast surface acting has a positive effect on job burnout. and, emotional labor behavior has positive influence on service quality. Second, self efficacy has partial mediating effect of tangibility, reliability, assurance and empathy on service quality only for the deep acting between emotional labor behaviors. Third, between emotional labor behavior, emotional leadership has moderating effect on emotional depletion and deterioration of personal accomplishment. In contrast, moderating effect of emotional leadership is not appeared on surface acting and depersonalization. In conclusion, further study is required to improve service quality of elderly in LTC facility and working environment of LCT facility workforce.

• Korean Journal of Occupational Health Nursing
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• v.17 no.2
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• pp.191-201
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• 2008

Purpose: The purpose of this study were to investigate the health status and to identify the influencing factors on health status by gender among service workers. Method: Data were collected from the self-reported survey of 781 service workers in sales, food & lodging industry. The data were analyzed by descriptive statistics and multiple linear regression analysis using SPSS Win 10.0. Result: The influencing factors of male workers' health status were job satisfaction, standing hour during work time, physical work environment, job demand and family support. The influencing factors of female workers' health status were job satisfaction, emotional labor, physical work environment, regular exercise, standing hour during work time, social support and age. Conclusion: Gender specific occupational Health program for service workers should be developed in consideration of these influencing factors.

• 대한공업교육학회지
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• v.40 no.1
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• pp.87-104
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• 2015

This study was carried out to evaluate on the job implementation of ITEC(Invention Teacher Education Center)'s in-service teacher training. To accomplish this purpose, teacher's perception on retention, usefulness, utilization, and enhancement were investigated after one year completing in-service teacher training. The populations of this study were 60 teachers completing in-service teacher training of the southeast ITEC. The methods of this study were survey research and qualitative content analysis. The subjects of survey research were 30 teachers and the case analysis objects were 12 epilogues of in-service teacher training. The mean of job implementation of southeast ITEC's in-service teacher training was 4.07 on a five-point scale. Teacher's perception on job implementation sub factors after one year completing in-service teacher training were as follows. The mean of enhancement factor was 4.39, usefulness factor was 4.11, utilization factor was 3.94, and retention factor was 3.82 on a five-point scale. The mean of enhancement factor and usefulness factor were relatively high level as compared with the mean of job implementation and the mean of utilization factor and retention factor were relatively low level as compared with the mean of job implementation. The results of qualitative content analysis about 12 epilogues of in-service teacher training, some significant instances were deducted that representable retention, usefulness, utilization, and enhancement factors directly and indirectly.

• Korean Journal of Child Education & Care
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• v.19 no.3
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• pp.57-69
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• 2019

Objective: The purpose of this study is to identify the strengths and problems of the current in-service education system, and suggest ways to improve it in the future by looking at the current status of in-service education to strengthen the expertise of teachers and directors of childcare centers. In particular, I would like to search the current status of in-service education, including on-line special job competency education, which is responsible for one of the pillars of in-service education, and present the problems and measures to improve them. Methods: To that end, the present study conducted an analysis of issues based on the previous research on in-service education of childcare teachers' education, and conducted a literature examination focusing on laws, policies, and foreign cases related to in-service education. Results: In-service education for childcare teachers was categorized into educational process diversification and professionalism, educational method diversification, qualification management, and educational support, which were again organized into 14 core tasks. In addition, as a recent phenomenon that has not been discussed in detail in the preceding study, the phenomenon of increased participation in on-line special job competency education at the site of in-service education was analyzed and the problems were presented. Conclusion/Implications: Based on the results of this study, I proposed development measures such as changing the term 'in-service education' and recognizing the diversity of job competency education, the credit rating banking system for job competency education, the provision of on-line job competency education curriculum (basic courses/enhancing courses) for collective education courses, the expansion of education support for promotion to a higher grade courses and the conversion of the mandatory evaluation system for in-service educational institutions.

• The Korean Journal of Health Service Management
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• v.11 no.1
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• pp.55-66
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• 2017

Objectives : The aim of this study was to ascertain the effectiveness of job embeddedness and emotional intelligence on the performance of nurses working in medium and small sized hospitals. Methods : Data were collected from 283 nurses at 6 hospitals in G city. Structured questionnaires were used to assess the status of job embeddedness, emotional intelligence and nursing performance. The relationship and effectiveness between the factors were analyzed using multiple regression analysis. Results : The scores of job embeddedness, emotional intelligence and nursing performance were 3.02, 4.50 and 3.56, respectively. It was shown that the sacrifice of job embeddedness, self-motion appraisal, others emotions appraisal and the of regulation of emotion were positively correlated with nursing performance. The fit of job embeddedness, however, was negatively associated with nursing performance. The results showed that the status of job embeddedness and emotional intelligence explained the nursing performance($R^2=35%$). Conclusions : It has been shown that job embeddedness and emotional intelligence are important factors to enhance nursing performance. Activities to promote job embeddedness and emotional intelligence might be needed to enhance nursing performance.

• The Korean Journal of Health Service Management
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• v.7 no.2
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• pp.135-148
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• 2013

The aim of this study is to analyze affecting factor on the job finding stress of university students majoring occupational therapy. We collected data for 7days from 12 to 19 July, 2012. This study was surveyed 270 university students majoring occupational therapy was located in the Pusan and South Kyungnam region. It was found that mean score of the job find stress was $2.12{\pm}0.57$. There was statistically significant difference in the physical symptom, depression, anxiety and sub-domain on the job finding stress by gender, age, the economic status, region of birth, the state of employment, employment determinants, job finding stress relief, advice for job finding(p<0.05). From the multiple regression analysis, it was found that affecting factor on the job finding stress was personal characteristics, job related characteristics, stress relief characteristics, physical symptom, depression, anxiety which was statistically significant difference(p<0.05). As a result, we could know that they must relieve the physical symptom, depression and anxiety for lowering job finding stress of university student majoring occupational student.

• Journal of the Society of Disaster Information
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• v.5 no.1
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• pp.104-119
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• 2009

The purpose of this study is to examine the effects of job involvement and organization commitment on job form of security guard. The total 260 subjects are composed of 50 women and 210 men who work at security company for security guards in Seoul and Gyonggi province. First, according to the populational and social character, job involvement was higher in women security guards than men, higher in 'above 41' for age, higher in 'university' for educational level, and higher in '300-400' for incomes. Second, according to the populational and social character, organization commitment was higher in men security guards than women, higher in 'above 41 ' for age, higher in 'graduate school of university' for educational level, and higher in '300-400' for incomes. Third, according to the form of the job, the job involvement was higher in 'under 10' for their career, higher in 'manager' for their responsibilities of work, higher in 'afternoon working' for the time schedules, and higher in 'field service' for the kind of working. Fourth, according to the form of the job, the organization commitment was higher in 'under 10' for their career and higher in 'field service' for the kind of working. However, there was no difference between the responsibilities of work and the time schedules. Fifth, it increases the organization, when the job involvement of the security guards such as work attachment, active performance, and the pursuit of job achievement.

• The Korean Journal of Health Service Management
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• v.13 no.1
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• pp.55-65
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• 2019

Objectives: The purpose of this study is to analyze basic data on socio - demographic characteristics, occupational careers, and desire for employment of job seekers in their Fifties and Sixties using a portal site. Methods: For this research, secondary data were collected by the researcher from 704 job seekers and were statistically analyzed using the SPSS package. Results: The results of the analysis are as follows: Most job seekers want a job that suits their competence and career trajectory, but the reality is that as their age increases, jobs suitable for those in their fifties and sixties are hard to find; thus these job seekers accept simple labor or functional jobs. Conclusions: Differences were found in work conditions such as occupation level, job position, total career years, desired employment type, and expected salary depending on socio - demographic variables. Consequently, improvements should be made for various job searching paths for older adults as well as increasing the accessibility of job searching information.

• The Korean Journal of Emergency Medical Services
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• v.26 no.1
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• pp.101-118
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• 2022

Purpose: This is a descriptive research study that aims to identify factors affecting fatigue by examining the degree of emotional labor, job stress, and fatigue of 119 emergency medical technicians (119 EMTs). The correlation between emotional labor, job stress, and fatigue was also confirmed. Methods: A total of 139 EMTs working in the Daejeon area participated in this study. Data were collected from July 6-15, 2021. Results: When the number of dispatches was high and the job was dissatisfying, the degree of emotional labor was high. In addition, the shorter the work experience and the lower the job satisfaction are, the higher the job stress is. The degree of fatigue was significantly higher in female than male 119 EMTs, and when they had short work experience and were dissatisfied with their job, the degree of fatigue was higher. Moreover, there was a significant correlation between emotional labor, job stress, and fatigue of the 119 EMTs. Conclusion: To reduce emotional labor, job stress, and fatigue of 119 EMTs, appropriate interventions for each factor and institutional improvements are required.

• Korean Journal of Occupational Health Nursing
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• v.18 no.2
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• pp.232-241
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• 2009

Purpose: This study was conducted to estimate the job stress and depression of female and male service workers and to determine the predictors influencing depression. Method: In this cross-sectional study, the data were collected from hotel, wholesale, and insurance companies. A total of 244 workers were recruited. Among them, 118 were female workers. A self-administered questionnaire was consisted of personal characteristics, job stress, daily life stress, social support, and depression. Depression was measured using a CES-D Korean version. Result: The average job stress of female workers was higher than that of male workers (P<.05). The average depression scores of female workers were higher than those of male workers, but the difference was not statistically significant. Multiple regression analysis showed that role conflict and low social support were significant predictors of depression in female workers. In male workers, role conflict, low social support, and under-utilization of abilities were significant predictors of depression. Conclusion: The results of this study suggest that depression of service workers may be prevented by creating a workplace environment that focuses on role conflict and social support. Also, health providers should consider the vulnerability of working women to job stress.