• Title/Summary/Keyword: Service Field

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An Empirical Study on the Impeding Factors to Affect e-Trade Service (전자무역 서비스의 활용 저해요인에 관한 실증연구)

  • Lee, Sang-Jin;Kim, Hyoung-Cheol
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.51
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    • pp.417-439
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    • 2011
  • In order to improve e-Trade service, this paper has deduced impeding factors after review of precedent research on e-Trade and analysis of e-Trade current status. Then an empirical analysis of whether variables deduced are detrimental factors to utilization of e-Trade service has been made on the basis of a research model and relevant hypotheses. The scope of e-Trade service indicated in this paper is limited to use of uTradeHub system. Analytical results for the improvement of e-Trade service clearly indicate that the higher the impeding factor to utilization of the system integration, logistics and customs clearance, marketing and users field, the more necessary the service improvement for invigoration of e-Trade service. However, foreign exchange field does not seem to require attention because SMEs have not active will to do electronic payment through the process of electronic documents.

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A Study of Preservice Teachers on the General Self-Efficacy and the Efficacy of Early Childhood Care and Education (예비보육교사의 일반적 자기효능감과 보육효능감에 관한 연구)

  • Lee, Sae-Na
    • Korean Journal of Human Ecology
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    • v.17 no.2
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    • pp.181-190
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    • 2008
  • The study aims to find out and examine the variables that make a difference between pre-service teachers' child care efficacy (CCE) and general self-efficacy (GSE). The subjects were 232 pre-service child care teachers going to an educational institution and a college. The results are as follows. First, the variables of "age", "teacher training facilities", "field experience in child care centers", and "experience of child care" and "paraprofessional teachers" are important variables in pre-service teachers' CCE. Second, the variables of "age", "level of education", "teacher training facilities", "field experience in child care center", and "experience of child care or paraprofessional teachers" significantly affect the pre-service teachers' GSE. Third, the "age" variable is essential in explaining pre-service teachers' GSE. The Pre-service teachers' GSE is significantly related to the pre-service teachers' CCE.

The Design and Implementation of AR Collaboration Service Platform for Technical Support in Industrial Sites (산업 현장의 기술 지원 AR 협업 서비스 플랫폼 설계 및 구현)

  • Han, Seongil;Lee, Daesik;You, Youngmo;Lee, Sangyoon
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.17 no.4
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    • pp.1-11
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    • 2021
  • In this paper, we explain the purpose of building a mobile app called "ARnetView" that can use the AR(augmented Reality)based calling function and AR based content creation function, and as well as an AR based data center that can share AR based video streaming and AR based contents on smartphones and tablet devices. For the AR(Augmented Reality) based data center implement, we have developed a mobile application and implemented a service system including an AR(augmented Reality) based calling function and AR based content production and AR based video streaming functions for real-time communication to connect a field technician and an expert so that the expert can see and discuss the situation in the field and technician and experts, they can draw digital annotation on mobile screen that accurately stick to 3D physical objects, allowing the expert to guide the technician step by step. In result, it provides a remote technical collaboration environment between field technician and expert. In addition, AR(Augmented Reality) collaboration service Platform was designed and implemented to increase work speed, efficiency, and utilization of advanced technicians, improve continuous productivity of equipment and facilities, maximize equipment and facility utilization, and strengthen industrial competitiveness. Therefore, through this, the AR collaboration service Platform can be applied to the industrial field, the medical field, and the entertainment/education field.

Development of Internet Based GPS Data Processing Service

  • Kim, Sang-Ho;Park, Kwan-Dong;Kim, Hye-In
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • v.2
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    • pp.291-295
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    • 2006
  • As GPS equipments improve, one can acquire GPS data easily in the field. However, to obtain precise and accurate coordinates, post processing is additionally required and the processing needs high degree of skills. Besides, it is very common that we can't operate processing software in the field because required system environment is usually not prepared. The aim of this study is the development of internet-based GPS data processing service. For post processing, we use GIPSY developed by JPL. It has many advantages such as precise point positioning, which enables a rapid determination of receiver positions. The developed service in this study proceeds as following orders by interlocking GIPSY and internet service on a Linux platform: Users upload raw data files on the internet, then GIPSY runs automatically and then the user get the result in the field. We use an Apache Web Server as a hosting program and PHP is used in coding web pages.

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Regarding Institutional Review Board Issues of Health Service Research Field (보건학 연구에서 연구윤리심의위원회 심의)

  • Lee, Sun-Hee
    • Health Policy and Management
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    • v.32 no.1
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    • pp.1-2
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    • 2022
  • With the rising attention dedicated to research ethics, the responsibility of researchers to comply with research ethics is also highlighted. Among a number of research ethics obligations that researchers should abide by, an institutional review board (IRB) review is the most essential step to be taken before launching research. As the health service research field grapples with human subjects, it closely aligns with IRB deliberation. However, it seems that researchers still do not fully understand their obligations of IRB reviews. Due to the nature of health services research, there are many cases that are exempt from IRB reviews, which often elicits confusion in the research field. On that note, we aim to explore the issues regarding IRB reviews that health service researchers need to know.

Service Design for Healthcare Quality Improvement: An Implementation Approach for Enhancing Patient Experience (의료 질 향상을 위한 서비스디자인: 환자경험 증진을 위한 실행 접근법)

  • Jung-Ha Ku;Un-Hyung Ryu;Young-Dae Kwon
    • Quality Improvement in Health Care
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    • v.29 no.2
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    • pp.47-63
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    • 2023
  • Purpose:This study aims to suggest the future direction for applying service design to improve the quality of healthcare as part of hospital service innovation and present implementation plans in Korea, based on a review of quality improvement activities and the current status of service design applications. Methods: Through a literature review, we examined the status of service design introduction and application in the healthcare field, focusing on cases in the US and Europe. The possibility and limitations of service design in the healthcare field were examined through a comparison of oversea and domestic cases. Results: Recently, service design has begun to be applied to the healthcare field worldwide. Service design shows the possibility of an alternative that alleviates and complements the limitations of existing quality improvement activities. It also offers the possibility of creating new organizational improvement and innovation approaches through integration and convergence with existing quality improvement activities and management innovation. Conclusion: To effectively apply service design to hospitals, it is necessary to integrate internal organizations related to service improvement, combine methods, and objectively measure and evaluate performance. To this end, we propose the operation of a nationwide education and training center for quality improvement and service design led by academic society. Service design will provide an opportunity to change the management innovation and organizational culture of hospitals beyond the scope of the current quality improvement, which deals only with micro-subjects of individual hospitals.

A Study on the Shipping Service Quality in International Carriage (국제운송에서의 해운 서비스 품질에 관한 연구)

  • Cho, Kap-Jin
    • International Commerce and Information Review
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    • v.8 no.2
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    • pp.165-183
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    • 2006
  • Sea transport industry is service industry and basic industry that permit efficient division of the human and material resources of industry. Also, owing to geographical situation which korea is having, utilization ratio of sea logistics industry is high than other transport ways. Sea transport industry chieves role that promote economy activity of other industry field as well as offer of transport way. Specially, because unit anger of freight by container is introduced, it was achived reduction of transport unit cost and mechanization of loading and unloading by this result. For efficeint connection of each other transport, contianer had offerd to large ship. Quality of service has much dimensions, and is considered while it is important that understand quality of service of sea transport industry through marketing and research of customer connection field because perceive of quality of serviceis different in shipowner/service viscount or shipper/freight owner. This research presented decision factors of sea transport quality of service which shipper and transport agent recognize under these background.

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A Study on the Improvement of Airline Educational Service Quality Factors using PCSI Index : Focusing on K-airline (PCSI Index를 이용한 교육서비스품질 요인 개선 방안에 관한 연구 : K-항공사를 중심으로)

  • Kim, MinKyo;Kim, YounSung;Lim, SungUk
    • Journal of Korean Society for Quality Management
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    • v.48 no.2
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    • pp.329-344
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    • 2020
  • Purpose: The purpose of this study is to measure the Airline Educational Service Quality and to find ways to improve the priority factors that need improvement. Methods: The 267 collected data from the survey of K-airline calculate the Potential Customer Service Improvement Index based on the Kano Model, Timko Customer Satisfaction Index and conduct Focus Group Interview. Results: The satisfaction of Airline Educational Service Quality can be improved if instructor operations are intensively managed considering field experience and contents that can be applied in the field. Conclusion: This study would provide useful information about Airline Educational Service Quality and can be applied to map out strategies to improve the satisfaction of the Airline Educational Service.

Formulating a Conceptual Model of Digital Service Transformation Based on a Systematic Literature Review

  • Sawung Murdha, Anggara;Agus, Hariyanto;Novianto Budi, Kurniawan;Arry Akhmad, Arman;Suhardi, Suhardi
    • Journal of Information Science Theory and Practice
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    • v.11 no.1
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    • pp.31-48
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    • 2023
  • Digital service transformation study is a part of research in the field of digital transformation, which is devoted to exploring the transformations that occur in digital service products, which have been intensely explored in recent years to address digital disruption. Several concepts and definitions of digital service transformation have emerged as a result of an approach from the point of view of digital transformation and digital services concepts. This paper is organized to provide a foundational understanding of digital service transformation terminology. This paper uses the systematic literature review method to compile 52 qualified articles from previous studies. We conduct an analysis and synthesis of articles to answer research questions. The results of this study are a descriptive summary of research in the digital service transformation field, determining digital service transformation terminology and components, and also a proposed digital service transformation model to explain the position of transformation in digital service products in the overall transformation process. We construct this model using the findings of previously determined components synthesis.

An Analysis of Subjective Responses on Noise Environment According to Operators' Continuous Service (소음환경에 대한 근속년수별 작업자의 주관적 반응분석)

  • 이동춘;황규성;이임순
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.12 no.20
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    • pp.63-69
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    • 1989
  • This paper tries to define and analyse the subjective responses on noise environment according to operators continuous service in the field. The hypothesis of this paper is that the longer they serve in the same field, the more they feel seriously on noise effects. A predesigned enquete was handed out to 500 operators, and performed Friedman Test in order to check the hypothesis Concludingly, this paper accepts the hypothesis by year of continuous service-questionaire number analysis.

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