• Journal of Service Research and Studies
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• v.4 no.1
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• pp.123-132
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• 2014

In this study, the service concept was explained, which could be applied to the development process of new service in service design specially. The service concept has the important role in decision making in the service planning stage as to the new strategic service development or service remodelling. This service concept is very useful for customized operational planning or service recovery through the combination of various service element, and for reviewing the possibility of service's success as of customer's acceptance related to business model throughout the service concept test. Finally, in this study, some models are suggested that the service development model including the service concept, also the test model about service concept in the process of service development.

• Journal of Information Technology Services
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• v.11 no.1
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• pp.141-153
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• 2012

USM(Unit Service Management System) is the development tool and methodology to handling the event process in a U-City integrated platform by using the minimum unit services. USM can be one of the SOA development methodology. Minimum unit service has a minimum business logic that can be executed with input and output parameters. Minimum unit service consists of three parts : service profile, service input and output parameters and service execution information. USM provides two types of the execution method. One is module execution and the other is web service execution. The development of the event sinario by the USM development methodology can reduce the cost and duration of the u-service development by raising the rate of reusing minimum unit service.

• Proceedings of the KSPS conference
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• 2004.05a
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• pp.125-130
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• 2004

In this paper, we explain telecommunication services based on spoken language information technology. There are three different kinds of services. The first is based on Advanced Intelligent services(AIN). We built a Intelligent Peripheral(IP)with speech recognition, speech synthesis and VoiceXML interpreter. The second is based on KT-HUVOIS, a proprietary speech platform based on VoiceXML. The third is based on VoiceXML interpreter. We explain various services depending on these platforms in detail.

• International Commerce and Information Review
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• v.11 no.1
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• pp.3-25
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• 2009

These days international trade has been converting to e-Trade formation. At this point, Korea has been striving for the trade facilitation; reducing logistics cost and improving foreign competitiveness by computerization operations of the maritime transportation that logistics and customs clearance are involved. However, due to the substantial characteristic of logistics service, the necessity of flexible and various logistics service development using internet has been strongly suggested. In particular, the logistics service which could share documents related to international physical movement between shippers and logistics organization. In this regard, this study carried out interview to explore the problems of physical distribution service and to suggest development direction of e-logistics service. The reason why this survey carried out is that most of users want more effective e-logistic service that could diminish successively real expense decrease. After analysis of survey results, this paper presents the basic development direction and emphasis development subjects. Therefore, the basic direction is presented from four viewpoints; customer-oriented approach, service-oriented approach, total approach and step-by-step implementation. Furthermore six development subjects; web-based standard module development for small and medium forwarders, development of standard logistics ERP system, collaboration model between KTNET and KLNET, system improvement for real users, on-demand system building for SMEs and connection with legacy system have been required.

• Journal of KIISE:Software and Applications
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• v.35 no.11
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• pp.653-660
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• 2008

Recently, Service-oriented computing is the emerging computing paradigm. In this paradigm, we require the practical process model to support service oriented software development. The well-known development methods e.g., Unified Software Development Process, UML components have been proposed focused on component. So, these methods cannot support service-oriented computing concepts such as service definition, binding and composition concepts using Business Process Execution Language (BPEL). Also, a few proposed service-oriented approach, for example Service Oriented Unified process (SOUP), and Service Oriented Modeling and Architecture (SOMA) have appeared. However, these approaches do not explicitly represent detailed guideline, artifacts and approach. Therefore, in this paper we propose a practical and simple process model to support service oriented software development. Also, we explicitly represent process model and artifact using Software Process Engineering Metamodel (SPEM) which is proposed by OMG. By using our approach, it can enhance systematization and effectiveness for service-oriented software development.

• Journal of Distribution Science
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• v.22 no.2
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• pp.63-69
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• 2024

Purpose: This study analyses the Service Development Strategy for MICE in Nakhon Si Thammarat Province, Thailand aim to 1) Investigate the current and desirable conditions of the service businesses in order to support the MICE 2) Undertake a SWOT analysis of service businesses with regard to supporting the MICE 3) Analyze service business distribution strategies development to support the MICE in Nakhon Si Thammarat Province. Research design, data and methodology: This study divided into 2 phases: Phase 1 involved qualitative research to study the process of service businesses in their support of the MICE. Phase 2 involved research and development with regard to the development of innovative service business development strategies to support the MICE. Results: The article showed that company executives and related parties understand the meaning of service business management to support the MICE to consist of 8 indicators: quality of meeting venues, access to meeting venues, meeting infrastructure, government support, additional activities in addition to meetings, the image and reputation of the city, MICE personnel, and security. Conclusions: Strategies for developing service business innovations to support the MICE consist of a proactive strategy, a preventive strategy, and a remedial strategy together with defensive strategies.

• 한국정보통신설비학회:학술대회논문집
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• 2004.08a
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• pp.266-269
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• 2004

본 논문은 구내 통신 서비스의 기본 장비인 구내교환기(이하 PBX)를 IP화하여 사용자에게 다양한 서비스 및 솔루션 제공을 가능케 하는 IP-PBX에 대한 것으로 이 장비의 구현 이슈 및 응용 서비스 제공 방안 구내 솔루션 연동 방안에 대하여 다룬다.

• The Journal of Korea Robotics Society
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• v.17 no.2
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• pp.103-109
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• 2022

The purpose of this study is to ethical review on the development and service with care assistance robot. An integrative review concept analysis method was used. We analyzed the classification and role of service robots, the concept of the robot ethic and the care ethic. And there were derived the development and service about care assistance robot in ethical viewpoint. For improving current care problem, government had support to developing four types care assistance robots. But there were provided carefully care service due to the limitations of robot technology and lack of overall social awareness with care robot. In addition, in order to be successfully application in the field, care assistance robots were developed to provide high-quality care service that can consider to personal culture and living environment with the development of artificial intelligence and robot technology, as well as ethical care service.

• The Journal of Society for e-Business Studies
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• v.12 no.2
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• pp.75-93
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• 2007

Recently, Service-Oriented Architecture(SOA) is on the rise to reduce the complexity of IT infrastructure, minimize cost for maintaining it and maximize the productivity and flexibility in business. SOA increases the adaptability by loosely coupling and it's main feature is that three elements such as service provider, service requester and service registry are connected with each other systematically. These make difficult to adopt traditional development methodologies to implement SOA. In this paper, we suggest a service-oriented development process with regard to the aspect of service provider and service requester. The process consists of six phases and each phase sets up with guidelines and artifacts. It can choose the process type along with the goal in Development Planning.

• Proceedings of the Korean Institute of Communication Sciences Conference
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• 2006.07a
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• pp.470-470
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• 2006