• 제목/요약/키워드: Self-service technology

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디지털 그림자노동에 대한 부정적 반응은 지속사용의도에 어떻게 영향을 미치나?: 만족지연능력의 조절효과 (How Does the Negative Response to Digital Shadow Work Influence the Continuous Use Intention of Users?: The Moderating Effect of Gratification Delay Ability)

  • 유팅팅;이웅규;고준
    • 지식경영연구
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    • 제24권3호
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    • pp.173-193
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    • 2023
  • 디지털 트랜스포메이션과 코로나19는 셀프서비스와 같은 비대면 기술의 확산을 가속화해 왔다. 본 연구는 셀프서비스 사용 환경에서 셀프서비스에 대한 지속사용의도를 감소시키는 디지털그림자노동에 대한 부정적 반응에 영향을 미치는 요인을 탐색하고자 한다. 또한 만족지연능력이 디지털 그림자노동에 대한 부정적 반응과 셀프서비스 지속사용의도 간의 관계를 조절하는지를 파악하고자 한다. 450명의 유효 표본을 가지고 SmartPLS 4.0으로 실증분석한 결과, 지각된 혜택이 디지털 그림자노동에 대한 부정적 반응에 유의한 영향을 끼쳤으며, 이러한 부정적 반응은 셀프서비스 지속이용의도를 유의하게 감소시켰다. 또한 디지털 그림자노동에 대한 부정적 반응의 지속이용의도에 대한 효과는 높은 만족지연능력을 가진 사용자보다는 낮은 만족지연능력을 가진 사용자에서 더 강하게 나타났다. 본 연구는 디지털 그림자노동의 개념과 만족지연능력과 같은 심리적 변수가 어떻게 셀프서비스 지속이용의도에 영향을 미치는지 살펴봄으로써 셀프서비스 운영기업들의 전략 수립에 기여할 수 있다.

인터넷 서점에서 소비자의 지각된 위험 및 이용의도에 영향을 미치는 요인에 관한 실증 연구 (An Empirical Study on the Factors Influencing Perceived Risks and Intention to Use Online Bookstores)

  • 양성병
    • 한국IT서비스학회지
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    • 제12권4호
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    • pp.267-287
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    • 2013
  • As the online bookstore market has been saturated and the level of competition has become more intense, maintaining competitive advantage by mitigating consumers' perceived risks can be considered as one of good alternative strategies a company should use. Although studies that identify the types of consumers' perceived risks in the context of online bookstores as well as validate the relationships between perceived risk and its antecedent/consequent factors in an integrated manner are strongly required, there has been less attention paid to these matters. Therefore, based on previous literature, we identify five types of perceived risks (financial, performance, online payment, delivery, and seller's response risk) and validate the impacts of online bookstore specific characteristics and user specific characteristics on perceived risk. In addition, we also verify causal relationship between perceived risk and intention to use online bookstores. The results of PLS test using 108 samples collected from undergraduate and graduate students confirm that perceived risk has a negative impact on intention to use and four antecedents (reputation, service quality, self-efficacy, and user experience) are significantly related to perceived risk.

A Data Burst Assembly Algorithm in Optical Burst Switching Networks

  • Oh, Se-Yoon;Hong, Hyun-Ha;Kang, Min-Ho
    • ETRI Journal
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    • 제24권4호
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    • pp.311-322
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    • 2002
  • Presently, optical burst switching (OBS) technology is under study as a promising solution for the backbone of the optical Internet in the near future because OBS eliminates the optical buffer problem at the switching node with the help of no optical/electro/optical conversion and guarantees class of service without any buffering. To implement the OBS network, there are a lot of challenging issues to be solved. The edge router, burst offset time management, and burst assembly mechanism are critical issues. In addition, the core router needs data burst and control header packet scheduling, a protection and restoration mechanism, and a contention resolution scheme. In this paper, we focus on the burst assembly mechanism. We present a novel data burst generation algorithm that uses hysteresis characteristics in the queueing model for the ingress edge node in optical burst switching networks. Simulation with Poisson and self-similar traffic models shows that this algorithm adaptively changes the data burst size according to the offered load and offers high average data burst utilization with a lower timer operation. It also reduces the possibility of a continuous blocking problem in the bandwidth reservation request, limits the maximum queueing delay, and minimizes the required burst size by lifting up data burst utilization for bursty input IP traffic.

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디지털컨버전스 패러다임과 디지털콘텐츠 서비스 참여에 관한 연구 (A Study on the Digital Convergence Paradigm and Participation in Digital Contents Services)

  • 김연정
    • 가정과삶의질연구
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    • 제27권6호
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    • pp.243-253
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    • 2009
  • This study identifies the concept of a digital convergence paradigm, which deals with the relationship among convergence and consumer participation, digital contents services, and the culture of consumption (web 2.0). This research was conducted using a quantitative method involving focus group interviews (FGI) and literature reviews. This research examines the relationship between convergence and consumer participation and the adoption of a concept of "convergence culture", which is categorized as "collective intelligence" and "intellectual community participation". The role of the consumer has changed from one of a "consuming consumer" to that of a "collaborating consumer" and finally to the concept of a consumers as the originator of a new consumption culture. In the study, the consumption culture of web participants indicated the characteristics of funology, self-expression, life-catching, quick-tempered, immersion(arousal), sharing culture, multitasking, and cyber justice. The recognition level of networking on the "digital convergence" of the consumer was identified as that of the combination of IT(information technology); product and multi-services or alliance of industry groups(telecom, broadband, IPTV service); or the use of one source with multiple devices.

저속 WPAN에서 수신신호세기의 Vector Matching을 이용한 위치 인식 방식 (Location Awareness Method using Vector Matching of RSSI in Low-Rate WPAN)

  • 남윤석;최은창;허재두
    • Journal of Information Technology Applications and Management
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    • 제12권4호
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    • pp.93-104
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    • 2005
  • Recently, RFID/USN is one of fundamental technologies in information and communications networks. Low-Rate WPAN, IEEE802.15.4 is a low-cost communication network that allows wireless connectivity in applications with limited Power and relaxed throughput requirements. Its applications are building automation, personal healthcare, industrial control, consumer electronics, and so on. Some applications require location information. Of course location awareness is useful to improve usability of data Low-Rate WPAN Is regarded as a key specification of the sensor network with the characteristics of wireless communication, computing, energy scavenging, self-networking, and etc. Unfortunately ZigBee alliance propose a lot of applications based on location aware technologies, but the specification and low-rate WPAN devices don't support anything about location-based services. RSSI ( Received Signal Strength indication) is for energy detection to associate, channel selection, and etc. RSSI is used to find the location of a potable device in WLAN. In this paper we studied indoor location awareness using vector matching of RSSI in low-Rate wireless PAN. We analyzed the characteristics of RSSI according to distance and experimented location awareness. We implemented sensor nodes with different shapes and configured the sensor network for the location awareness with 4 fixed nodes and a mobile node. We try to contribute developing location awareness method using RSSI in 3-dimension space.

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Environmental impact assessment for city logistics distribution systems

  • Guo, Jidong;Ma, Shugang
    • Environmental Engineering Research
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    • 제22권4호
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    • pp.363-368
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    • 2017
  • The external diseconomy is hampering sustainable development of the city logistics sector. Burdens on urban environment imposed by the city logistics industry have been put in the spotlight. Based on the principle of Life Cycle Analysis, the comprehensive environment impact for city logistics systems is measured. Firstly, with the city logistics service chain as a whole, its business processes and their interactions with environment are analyzed. In total four types of major environment impact categories are determined. Secondly, case study is made on three city logistics operators located in Jing-Jin-Ji region of China with different business modes, respectively self-operation mode, joint distribution mode and the $3^{rd}$ Party Logistics or 3PL mode. Through analysis of energy consumption and emissions for various business processes, their comprehensive environmental impact values are finally obtained. Thirdly, horizontally comparative analysis is carried out to these three modes of the urban logistics distribution systems. Results show the advantages of the 3PL and the joint distribution modes in developing greener urban logistics distribution. Future research avenues and policy suggestions are proposed finally.

소방대원의 이차 외상성 스트레스, 소진 및 신체적 증상의 영향요인 분석 (Analysis of Factors Influencing Secondary Traumatic Stress, Burnout, and Physical Symptoms in Firefighters)

  • 오진환;임난영
    • 기본간호학회지
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    • 제13권1호
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    • pp.96-106
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    • 2006
  • Purpose: This study was dont: to evaluate the factors that influence secondary traumatic stress, burnout, and physical symptoms experienced by firefighters. In addition, a hypothetical model was developed. Method: The data were collected using self-reported questionnaires from 410 field service firefighters. Data analysis was done with the SPSSWIN 10.0 program for descriptive statistics and Windows LISREL program to determine the causal relationship between the measurement variables. Results: The hypothetical model which was developed fits well with actual data(${\chi}^2$=3.16, p=0.99, GFI=1.00, AGFI=0.99, NFI=0.99, and NNFI=1.06). The variable, personality type, social support, and impact mobilization frequency had a significant effect and accounted for 7% of the secondary traumatic stress in firefighters. The variables, career, social support, and secondary traumatic stress had a significant effect and accounted for 24% of the burnout in firefighters. Social support, impact mobilization frequency, and secondary traumatic stress were important variables and accounted for 31% of the physical symptoms in firefighters. Conclusion: It is necessary for firefighters to manage themselves according to their personality types. Strategies that can increase the firefighters' social support and decrease their perceived secondary traumatic stress also need to be developed to minimize or prevent a negative effect on their health.

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성인학습자의 지각된 유용성과 태도가 학습몰입과 학습실재감에 미치는 영향 (The Effect of Perceived Usefulness and Attitude of Adult Learners on Learning Flow and Learning Presence)

  • 유병민;박혜진;진현승
    • 농촌지도와개발
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    • 제23권4호
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    • pp.449-457
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    • 2016
  • The purpose of this study are to examine the educational use of the Facebook and to examine the effects of the learners perceived usefulness, attitude and self-efficacy on learning flow and learning presence at university classes using social network service. The subjects of this study are 155 university students attending a class at a 4-year university in Seoul, and certain questions verified in the existing studies were modified, complemented, and used as a tool for measurement. The details of the purpose are as follows. First, it turned out that there were significant differences in learning flow and learning presence in accordance with the levels of the usefulness that learners perceived. It can be said that the higher the perceived level of usefulness, the higher the learning flow and learning presence. Second, it turned out that there were significant differences in learning flow and learning presence in accordance with the levels of learners' perceived attitudes. We can interpret such a result as suggesting that the higher a learner's perceived attitude, the higher the learning flow and learning presence.

유비쿼터스 헬스케어를 위한 센서 네트워크 기반의 심전도 및 체온 측정 시스템: 2. 생체신호 모니터링 소프트웨어 시스템 (A study on WSN based ECG and body temperature measuring system for ubiquitous healthcare: 2. Vital signal monitoring software system)

  • 이대석;정완영
    • 센서학회지
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    • 제15권6호
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    • pp.417-424
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    • 2006
  • An ubiquitous healthcare monitoring system for elderly person at home was designed for continuous healthy monitoring of elderly person or patients. Human vital signals, such as ECG and body temperature, were monitored by terminal PC or PDA via ECG and temperature sensor nodes on the patient's body. From the ECG data, the heart rate, tachycardia, bradycardia and arrhythmia were diagnosed on the terminal PC or PDA to assist doctor's or nurse's aid or patient itself to monitor the patient's condition and give medical examination. Artificial judgement support system was designed in server computer and the system support a doctor or nurser for management or treatment of the patient. This system can be applied to vital signal monitoring system for solitude elderly person at self house or home health care service part. And this ubiquitous healthcare system can reduce the medical expenses in coming aging or aged society.

산재의료원 간병인 관리현황 및 개선방안 (Current Situation and Reform Scheme for Personal Care Attendants(PCAs) in Workers' Accident Medical Corporation)

  • 오진주;이현주;최정명;김춘미
    • 한국직업건강간호학회지
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    • 제16권2호
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    • pp.222-231
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    • 2007
  • Purpose: This study aims to suggest political alternatives for nursing care costs for PCAs to provide qualitative medical benefit for patients with occupational disease by investigating present situation and problems of the nursing care cost system of Korea's Industrial Accident Compensation Insurance. Methods: Data was collected from 6 workers' accident medical corporation and 275 nurses affiliated with Korea labor welfare corporation using self reported questionnaire. Result: Research results were as follows; Character of nursing care cost of the Korea's Industrial accident Compensation Insurance changed as if it aims to support for living expenses for the family; As possible problems which could be caused under current system, administrative problems, decrease of service quality were made as objects of criticism. Some patients did not make every effort in rehabilitation to be beneficiaries continuously. Some patients were supplied with whole one PCA or all-night PCA even though they did not need as much caring as such. Conclusion: The research suggested that PCAs payment system improvement is necessary, and the presented nurses' opinion for the improvement method could be applied for policy making.

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