• KIEAE Journal
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• v.12 no.1
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• pp.45-53
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• 2012

Our society confronts a new social demand to protect the environmental equity of the people, and the green open space that is a representative public property which takes a very important role for the residents in less privileged urbane area in terms of providing amenity without requiring individual expenses additionally. This study aims to identify the current status and problems based on the environmental experiences of the actual residents, excluding the simple physical status, in relation with supplying public property of green open space, and the study put focus on the old downtown area of Jeonju-si which is a test-bed of urbane regeneration planned by the government. Residents in less privileged area evaluate the importance of green environment of park very highly as a factor to enhance their quality of life, but as they do not have well-established environmental infrastructure to back up their needs practically, they face difficulties to use such environment and show low level of satisfaction. In particular, as such characteristics appear remarkably among the least privileged urbane people in the less privileged urbane area, their dependence and expectation upon the environment of green open space is very apparent and, therefore, it is urgently needed to improve their environment for public green park area for the less privileged urbane people.

• Journal of Applied Tourism Food and Beverage Management and Research
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• v.17 no.2
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• pp.1-26
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• 2006

The life of modern society is going to be more scientific and rationalized. According to these trends, our dietary life was also dramatically changed. Family restaurants grew up by 30% every year was became the place of meeting and relaxation from the place of selling and eating. These demands request to improve an atmosphere, a facility and a service in family restaurants. The objective of the present study is to investigate the effect of the gap of service in family restaurant on customer loyalty based on Oliver's gap theory. These results could be contributed to make the strategy of marketing in family restaurants. The purpose of this study in detail is as below. First, it is determined the difference of its expectation and its outcome regarding on the family restaurant service. Second, it is investigated the relationship of the gap of family restaurant with customer satisfaction. The suggestions of the present study are as below. First, it is necessary to get a novel CI strategy to clean the environment of restaurant and to induce the customer desires for young females as a dominant customers. Second, it is need to improve the interior of restaurant and to develop foods for optimal dietary environments. Third, based on the customer loyalty of the present study, customer satisfaction belongs to optimal dietary environment and utilization, whereas the negative gap of service is commercial dietary goods and employee's service. Therefore, the continuous loyalty along with personal satisfaction intends to improve the maximized atmosphere and utilization on use. The main strategy of marketing could be focused on the improvement of commercial dietary goods and utilization for the satisfaction and demands of customers.

• Journal of People, Plants, and Environment
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• v.22 no.6
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• pp.677-690
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• 2019

Recently, the importance and effectiveness of neighborhood forests have been increasing in relation to the quality of life of urban residents. However, there are very few domestic studies that analyzed the correlation between visit characteristics and life satisfaction. Therefore, the study aims to understand how people use the forest for recreation and determine how visit characteristics in neighborhood forests affect individual life satisfaction(ILS). A nationwide survey (N=2,624) was conducted on visit frequency, proximity to forest, means of transportation, forest activities, and life satisfaction. To measure ILS, we used the three factors (personal, relative, collective) of COMOSWB (Concise Measure of Subjective Well-being) developed by Seo et al.(2011). The analysis shows that people usually visit the forest located within the distance of 10-30 minutes from their homes 1-2 times a month on foot for hiking/walking (forest bathing). In particular, the older visitors(over 60s) tend to visit the forest more often than the younger ones (20s). Furthermore, more frequent visitors are more likely to live near the forest. As a result of analyzing the correlation between visit characteristics and ILS by controlling demographic variables, it was found that 'visit frequency' had a positive effect on ILS, and 'proximity to the forest' did not have a statistically significant effect on ILS. In other words, residents who live near the forests are more likely to be satisfied with their lives by visiting frequently. The significance of the study is that it statistically determined that visit frequency is a key factor for ILS. Future studies should take into account the various qualitative factors of forest visit such as vegetation, quantity and types of forest, which will contribute to setting the direction for urban forest development and management.

• Korean Journal of Community Nutrition
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• v.14 no.5
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• pp.556-564
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• 2009

The purpose of this study is to analyze the school dietitian's cognition, practical use of environment-friendly agricultural products to provide fundamental information for the qualitative improvement in the school food service. The results of the study are as follows: 1. It was clearly recognized that the subsidy for the school food service is generally insufficient, the amount of additional appropriate subsidy for the school food service was different according to type of school and roughly 300~600 won in each of foods needs to be supported. 2. The environment-friendly agricultural products that were often used in the school food service were vegetables and grains. 3. In the analysis of cognition and problems toward using environment-friendly agricultural products, the dietitians recognized that environment-friendly agricultural products should be appropriately used. A reason that environment-friendly agricultural products were better than general agricultural products was composed of a use of less additive, good ingredient, and good outer condition. 4. In the analysis of countermeasure on increasing environment-friendly agricultural products in the school meal service, the response to that more additional subsidy was necessary for the school food service. The highest and the most positive effects after using environment-friendly agricultural products were students' health improvement and improvement in parents' satisfaction with the school food service.

• Informatization Policy
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• v.21 no.2
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• pp.24-48
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• 2014

Smart working, along with the spread of smart device use, has recently garnered increased interest. The issue has become focused on low labor productivity over working time, work-life balance and social discussion. There has also been a shift in working styles due to the development of mobile, security, and cloud computing-related IT technology support and activation of the smart work environment. However, former research show concern that smart working may not meet the initially expected levels of productivity. This empirical study was carried out to introduce the impact of teleworking on increased productivity and satisfaction in companies and public institutions through user interviews, a socio-technical systems approach and surveys. To summarize the results of this study, 'Telework satisfaction' is directly influenced by 'Work-life balance', 'Telework-system fit, and 'Telework-job fit'. Direct impact factors of 'Telework productivity'are 'Telework-job fit', 'Telework satisfaction', and 'Telework environment quality'.

• The Journal of the Convergence on Culture Technology
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• v.8 no.5
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• pp.431-435
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• 2022

The fields of STEM (Science, Technology, Engineering and Medicine) are changing rapidly. Recently, with the remarkable development of Internet and Web technologies, an environment that can be accessed worldwide has been created, thereby lowering the barriers to share STEM knowledge and information. The purpose of this study is to derive improvements by evaluating users' satisfaction with the information system developed by applying the open access model in the STEM field. Through an online survey using a structured questionnaire, a total of 204 users participated from January to February. The collected data were analyzed using quantitative statistical techniques. IPA (Importance Performance Analysis) technique was used. By identifying the importance and satisfaction (performance) between variables, areas with relatively low satisfaction compared to importance were derived. Users' overall satisfaction with the open access information system was 81.2 points and social reliability was 85.9 points, which were relatively high, respectively. What should be paid attention to in this study is the satisfaction with the system use environment, which is the most vulnerable area.

• The Journal of Information Systems
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• v.26 no.2
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• pp.63-83
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• 2017

Purpose: In Korea, market size of social commerce has been increased steadily and highly, but profits of social commerce companies have been decreased because of excessive marketing cost. To overcome this stagnant market environment, new marketing strategy that could attract customers and make customers continue to use social commerce is required instead of cost consuming marketing strategy. The purpose of this study is to investigate the relationship among characteristics of social commerce - that is, economic value and information quality - usefulness, enjoyment, satisfaction and repurchase intention by applying motivation theory to the area of social commerce. Design/Methodology/Approach: Previous researches have been studied by applying Expectation-Confirmation Model (ECM), Theory of Planned Behavior (TPB), Technology Acceptance Model (TAM) and Stimulus-Organism-Response (S-O-R) Model, although there are many studies related with customer acceptance model in the field of e-commerce. However, there is not so many studies in applying motivation theory. So this study adopts new approach to examine why customers use social commerce based on motivation theory. Thus, this study adopts economic value and information quality as antecedents, and then customers will perceive extrinsic and intrinsic motivation; usefulness is extrinsic and enjoyment is intrinsic, and adopts satisfaction and repurchase intention as a dependent variable. The data of questionnaire were collected from customers who have experience to buy something in social commerce. 228 questionnaires as data unit of individual level were collected using random sampling. Findings: This study proved empirically that the relationship between antecedents and motivation factors has a positive influence, and motivation factors also have a positive influence on repurchase intention through satisfaction. This study provides the managers an insight that social commerce companies should pay more attention to improve customer satisfaction in order to increase higher performance in repurchase intention of social commerce.

• The Journal of the Korean dental association
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• v.55 no.2
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• pp.139-155
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• 2017

The study of job satisfaction among female dentists is essential to improve the quality of their life. In this study, a job satisfaction survey of female dentists in Gwangju was performed and the factors affecting job satisfaction were examined. A survey of female dentists in Gwangju was conducted using a custom-designed and validated questionnaire which incorporated the Korean Dentist satisfaction Survey (KDSS) as well as questions regarding socio-demographics and professional characteristics. Satisfaction for each question was measured by a 5-point Likert scale. The final analysis was performed with 89 questionnaires, after excluding 3 non-response questionnaires. Analysis of the data for each group was carried out using a Mann-Whitney U test and Kruskal-Wallis H test. The reliability of the questionnaire was identified by the internal consistency of the survey using Cronbach coefficient. The data were statistically analyzed using SPSS (IBM SPSS Statistics 19, SPSS Inc, Chicago, Ill, USA). The level of statistical significance was set at p = 0.05. On analyzing with use of the above mentioned method, the following findings were observed: Income, leisure time, time for self-development, and overall job satisfaction were lower than the average, especially the percentage of dissatisfaction was much higher than that of satisfaction. Satisfaction was associated with age, duration of employment, and the number of assistants. The limitations of this study are the lack of an adequate sample size, convenience sampling during extraction, the lack of questionnaire items, the limitations of quantitative research, and failure to perform measurement in the non-response group. However, female dentists can be expected to achieve a more satisfactory and enhanced working environment if the research based on the current study is followed up in an expanded target group.

• Journal of radiological science and technology
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• v.41 no.5
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• pp.487-491
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• 2018

The purpose of this study was to analyze questionnaires of 161 college students attending radiology departments in order to investigate the actual condition of internet use of radiology students. As a result, 95% of college students using the Internet showed 5.8% of general knowledge, 56.9% of radiation major, and 45.8% of general education. In the field of Internet use, basic medicine was 71.2%, anatomy 59.5% and physiology 51.6%. Radiation theory was 39.9% in radiation physics, 31.4% in radiation biology, and 18.3% in radiation management. The radiological applications were followed by radiography and radiography in order of 31.4% and 20.3%, respectively. The radiological imaging was 45.8%, MRI was 37.9%, CT was 37.3%, ultrasound was 24.2%, And radiation nuclear medicine 25.5%. The results of the descriptive statistics of the satisfaction of the contents using the Internet media showed that the overall satisfaction was below 2.5 Based on the results of this study, it is necessary to develop a program with high accessibility to provide various opportunities for internet-based opportunities to increase the academic achievement value of major subjects through the internet and to solve the difficulties in the major subject.

• Journal of the Korean Society of Marine Environment & Safety
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• v.7 no.2
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• pp.49-65
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• 2001

Total Quality Management(TQM) is the source of competitive advantage for the enterprise faced with the dynamic change of the environment as the customer satisfaction era, unlike the past marketing era. It can have an effect on the strategical choice of the enterprise and becomes a new spotlight of management strategy in business administration recently with various techniques of organizational innovation, such as business re-engineering, benchmarking and so on. The TQM which has an essential part of a Risk Response Process is recognized as strategic aspects in Risk Management. TQM means the total management system that realizes management philosophy of customer satisfaction through continuous improvement and innovational thoughts on the basis of top-management＇s leadership and employees＇ involvement, policy of quality management, customer focus, development of human resources, empowered work forces, and supplier relationships. The data investigating the business performance effect of active factors in TQM based on the shipping firms were collected from 250 shipping firms in Korea by the use of questionnaire method and personal interviews at the selected samples.