• Title/Summary/Keyword: Satisfaction and Needed

Search Result 1,651, Processing Time 0.032 seconds

A Study on the Strategics of Marine Tourism Activity Types, Marine Tourism Satisfaction and Revisit Intention of Chinese Tourist visiting Jeju Island (중국인관광객의 제주해양관광 활동유형, 만족도, 재방문의사에 관한 연구)

  • Lee, Jin-Hee
    • The Journal of Fisheries Business Administration
    • /
    • v.48 no.3
    • /
    • pp.75-90
    • /
    • 2017
  • The ocean is used as the term of sea, it is expressed as a large sea. Marine tourism is an activity that takes place in the sea and on the coast. Many experts prospect that the 21st century will be the century of ocean. In recent years, many countries are interested in ocean and marine tourism can be significantly developed in the future. Jeju Island is an island formed by a volcanic eruption, which has a very high landscape value, and It is an oceanic climate with a yearly high temperature due to turbulent flow throughout the years, But Marine tourism is not developed. The purpose of this study is clarify the Marine Tourism activity types, Marine Tourism satisfaction and revisit intention of Chinese Tourists visiting JeJu island. And studies what is the needed activity types of Chinese Marine Tourist in future. This study deals with on the activity types, satisfaction and revisit intention of JeJu Marine Tourism With 252 effective responses gathered from an onsite survey. The statistical analysis of the data was conducted using techniques of frequency analysis, t-test and anova analysis.

The Impact of Organizational and Individual Characteristics on Outcome Variables (병원간호조직의 특성과 개인의 특성이 결과변수에 미치는 영향)

  • Lee, Sang-Mi
    • Journal of Korean Academy of Nursing Administration
    • /
    • v.13 no.2
    • /
    • pp.156-166
    • /
    • 2007
  • Purpose: The purpose of the present study was to examine the causal relationships among hospital nursing organizational characteristics (organizational climate, workload), individual characteristics (experience, education) and outcome variables (job satisfaction, job stress, task performance) by constructing and testing a conceptual framework. Method: Five large general hospitals located in Seoul were selected to participated. The total sample of 245 registered nurses represents a response rate of 94 percent. Data for this study was collected from January to February in 2006 by questionnaire. Path analyses with LISREL program were used to test the fit of the proposed model to the data and to examine the causal relationships among variables. Result: Both the proposed model and the modified model fit the data excellently. The model revealed relatively high explanatory power of work stress (40%), job satisfaction (46%) and task performance (27%) by predicted variables. In predicting work stress, job satisfaction and task performance, the finding of this study clearly demonstrate organizational climate might be the most important variable. Conclusion: Based on the findings of the study, it was suggested that desirable organizational climate was needed to increase the nurses' mental and physical health as well as qualified task performance.

  • PDF

Factors influencing class flow of dental hygiene students in dental hygiene care process (치위생(학)과 학생의 치위생관리과정 수업몰입 영향요인)

  • Cho, Hye-Eun;Chung, Kyung-Yi
    • Journal of Korean society of Dental Hygiene
    • /
    • v.20 no.1
    • /
    • pp.63-71
    • /
    • 2020
  • Objectives: This study provides basic data for developing practical teaching methods enabling efficient execution of the dental hygiene care process. Methods: A total of 197 dental hygiene students experienced in dental hygiene care process in Gwangju and Jeonnam were surveyed from June 1 to August 30, 2019 to study their class flow, professors-student relationships, and class satisfaction level. Post survey, statistical analysis was performed using frequency analysis, independent t-test, Pearson's correlation analysis, and multiple regression analysis. Results: 1. Class fl ow was high in three lecturers (3.56), four hours per week (3.39), and four hours per week (3.94). Class satisfaction was high in three lecturers (3.99) and four hours per week (3.90) (p<0.05). 2. There was a positive correlation between class flow and professor-student relationship (r=0.519), class fl ow and class satisfaction (r=0.566), and professor-student relationship and class satisfaction (r=0.838) (p<0.01). 3. The factors influencing class fl ow were the number of lecturers (β=0.442), class hours per week (β=-0.397), and class satisfaction (β=0.385). Conclusions: Apart from finding ways to improve class satisfaction for class flow in the dental hygiene care process, efforts are required to increase the number of lecturers and class hours per week for efficient class management. Further research is needed to develop practical teaching methods.

The Effects of Prenatal Education on Primiparas' Perception of Delivery Experience, Self-Confidence and Satisfaction in Maternal Role Performance (초산모의 산전교육이 분만경험 지각, 어머니 역할 수행에 대한 자신감, 만족도에 미치는 효과)

  • Oh, Hyun-Ei;Sim, Gung-Sin;Kim, Jin-Sun
    • Women's Health Nursing
    • /
    • v.8 no.2
    • /
    • pp.268-277
    • /
    • 2002
  • A comparative study was conducted to identify the effects of prenatal education on primiparas' self-confidence, satisfaction in maternal role performance and perception of delivery experience. Data were collected from 91 primiparas from August 1 to 30, 2001 using structured questionnaires. The subjects were selected from 2 OB & GY hospitals which operate the same prenatal education programs in M city. One group of subjects was primiparas who did receive prenatal education (n= 44) and another group of subjects was primiparas who did not receive prenatal education (n= 47). This study hypothesized that primiparas in education group would have higher self- confidence, satisfaction in maternal role performance and perception of delivery experience than those of non-education group. Descriptive statistics, $x^2$-test, t-test, and correlation were used for data analyses. The results of this study were as follows: 1. Primiparas in prenatal education group would not have better perception of delivery experience than those of non-education group (t=1.405, p = 0.163). 2. Primiparas in prenatal education group would have higher self-confidence in maternal role performance than those of non-education group (t=7.669, p=0.000). 3. Primiparas in prenatal education group would have higher satisfaction in maternal role performance than those of non- education group (t=4.115, p = 0.000). 4. There was significant correlations between self-confidence and satisfaction (r=0.489, p=0.000). Moreover, there was significant correlation between self-confidence and perception of delivery experience (r = 0.284, p = 0.006). The results of this study indicated that prenatal education needs to be developed and applied to nursing practice to increase self-confidence and satisfaction in maternal role performance. Experimental studies are needed to identify the effect of prenatal education.

  • PDF

Observational Study on Patient's Satisfactions and Quality of Life (QoL) Among Cancer Patients Receiving Treatment with Palliative Care Intent in a Tertiary Hospital in Malaysia

  • Sharifa Ezat, Wan Puteh;Fuad, Ismail;Hayati, Yaakub;Zafar, Ahmed;Wanda Kiyah, George Albert
    • Asian Pacific Journal of Cancer Prevention
    • /
    • v.15 no.2
    • /
    • pp.695-701
    • /
    • 2014
  • The main objective of palliative treatment for cancer patients has been to maintain, if not improve, the quality of life (QoL). There is a lack of local data on satisfaction and QoL among cancer patients receiving palliative treatment in Malaysia. This study covers patients with incurable, progressive cancer disease receiving palliative treatment in a teaching hospital in Kuala Lumpur, comparing the different components of QoL and correlations with patient satisfaction. A cross-sectional survey using Malay validated SF36 QoL and PSQ-18 (Short Form) tools was carried out between July 2012 -January 2013 with 120 cancer patients receiving palliative treatment, recruited into the study after informed consent using convenient sampling. Results showed that highest satisfaction were observed in Communication Aspect ($50.6{\pm}9.07$) and the least in General Satisfaction ($26.4{\pm}5.90$). The Mental Component Summary ($44.9{\pm}6.84$) scored higher when compared with the Physical Component Summary ($42.2{\pm}7.91$). In this study, we found that patient satisfaction was strongly associated with good quality of life among cancer patients from a general satisfaction aspect (r=0.232). A poor significant negative correlation was found in Physical Component (technical quality, r=-0.312). The Mental Component showed there was a poor negative correlation between time spent with doctor (r=-0.192) and accessibility, (r=-0.279). We found that feeling at peace and having a sense of meaning in life were more important to patients than being active or achieving good physical comfort. More studyis needed to investigate patients who score poorly on physical and mental component aspects to understand their needs in order to achieve better cancer care.

Relations of Job Satisfaction with Emotional Labor, Job Stress, and Personal Resources in Home Healthcare Nurses (가정전문간호사의 감정노동, 직무 스트레스, 개인적 자원의 직무만족도와의 관련성)

  • Park, Mi Mi;Han, Suk Jung
    • Research in Community and Public Health Nursing
    • /
    • v.24 no.1
    • /
    • pp.51-61
    • /
    • 2013
  • Purpose: The aim of this study is to identify effects of emotional labor, job stress and personal resources on job satisfaction in home healthcare nurses. Methods: The subjects were 149 home healthcare nurses working for home healthcare centers at 61 hospitals. Data were collected using a structured questionnaire from November 22, 2010 to February 28, 2011 and analyzed with descriptive statistics, t-test, ANOVA, Pearson's correlation, Hierarchical multiple linear regression analysis. Results: The mean score of emotional labor level was $4.23{\pm}0.95$, that of job stress level $3.39{\pm}0.57$, that of personal resources $3.38{\pm}0.36$, and that of job satisfaction $3.31{\pm}0.40$. There were positive correlations among emotional labor, job stress, personal resources and job satisfaction. After age, educational level, job position, and work period in home health care, and traffic accident were controlled, the variables, emotional labor (${\beta}$=-.198, p = .034) and personal resources (${\beta}$=.236, p = .005) turned out to account for 13.3% of the job satisfaction. But job stress was not a statistically significant predictor. Conclusion: Home healthcare nurses were needed to minimize emotional labor and revitalize personal resources in order to maintain a comparatively high level of job satisfaction. Furthermore, it is necessary to carry out systematic education and an organizational management scheme into practice.

The Effect of Organizational Culture Types on Service Quality and Customer Satisfaction in the Military Hospital Organizations (군 의료기관의 조직문화 유형이 의료서비스 질과 고객만족에 미치는 영향)

  • Shin, Dong Sun;Lee, Jae Hee
    • Korea Journal of Hospital Management
    • /
    • v.21 no.4
    • /
    • pp.23-44
    • /
    • 2016
  • We conducted this research for the purpose of examining the effects of organizational culture on service quality and customer satisfaction in the military hospital organizations in Korea. The research samples were collected from employees in 12 military hospitals belonged to the Armed Forces Command. For the analysis we used SPSS 18.0 and AMOS 20.0 program for conducting reliability tests, confirmatory factor analysis, and structural equation model analysis in order to find the relationship between the variables analyzed. The result of this study shows that the military hospitals in Korea have strong relationship-oriented culture, but weak hierarchy-oriented culture. Among the three groups of military hospitals, innovation-oriented culture and relationship-oriented culture were the strongest in the executive agency hospital group, task-oriented culture was the strongest in the group of the he frontline hospitals and hierarchy-oriented culture was the strongest in the group of the rear area hospitals. It was found that the executive agency hospitals have the strongest service quality and customer satisfaction among the hospital groups analyzed. This research also found that relationship-oriented culture and innovation-oriented culture have a direct positive(+) effect on service quality; hierarchy oriented culture has a direct negative(-) effect on service quality; task oriented culture has a direct positive(+) effect on customer satisfaction, and service quality mediated between organizational culture and customer satisfaction. The findings from this study suggests that implementing the dynamic strategies for organizational culture with focus on service qualities is needed given that customer satisfaction in the military hospitals is highly affected by service quality.

The Influence of Compassion Fatigue, Compassion Satisfaction and Nursing Organizational Culture on Burnout in Integrated Nursing Care Units Nurses (간호·간병 통합서비스 병동 간호사의 공감피로, 공감만족 및 간호조직문화가 소진에 미치는 영향)

  • Kim, Mi-Soo;Shin, Dong-Soo;Choi, Yong-jun;Lee, Jongeun;Lee, Youn-Jung
    • The Journal of the Korea Contents Association
    • /
    • v.21 no.9
    • /
    • pp.684-695
    • /
    • 2021
  • The purpose of this study was to identify the influence of compassion fatigue, compassion satisfaction and nursing organizational culture on burnout in integrated nursing care units nurses. The participants were 170 nurses working in integrated nursing care units of three general hospitals located in Seoul and Gyeonggi-do. Data were analyzed using independent t-test, ANOVA, Scheffé, Pearson's correlation and stepwise multiple regression analysis. Burnout was significantly different according to turnover intention, job satisfaction, health status. Burnout showed a positive correlation with compassion fatigue and a negative correlation with compassion satisfaction and relation oriented culture. Regression analysis revealed that compassion fatigue, compassion satisfaction, relation oriented culture and age were significant variables affecting the burnout, and the lower the age, the higher the burnout. Therefore, strategies to decrease compassion fatigue and to enhance compassion satisfaction and positive aspects of relation oriented culture for lower age nurses group are needed.

Influence of Internal Marketing Perception, Empowerment, and Job satisfaction on Customer Orientation of Clinical Nurses (병원간호사의 내부마케팅 인식, 임파워먼트, 직무만족이 고객지향성에 미치는 영향)

  • Yi, Eun-Ah;Yi, Yeo-Jin
    • Korean Journal of Occupational Health Nursing
    • /
    • v.21 no.3
    • /
    • pp.299-307
    • /
    • 2012
  • Purpose: This descriptive study attempted to identify the influence of internal marketing perception, empowerment, and job satisfaction on customer orientation of clinical nurses. Methods: The subjects were 411 nurses with over one year working experience in a university hospital, located in I-city. The data were collected from April 20 to 30, 2012. using a self-report questionnaire. The data were analyzed using hierarchical multiple regression with the SPSS/WIN 17.0 program. Results: There were significant differences in customer orientation depending on general characteristics(age, marital status, education, position, clinical experience, and department). Internal marketing perception, empowerment, and job satisfaction correlated with customer orientation. As the results of hierarchical multiple regression analysis for impact factors on nurses' customer orientation show, factors are the outpatient department in working places(${\beta}$=.10), education and training in internal marketing perception(${\beta}$=.12) and empowerment(${\beta}$=.44), which accounted for 31.1% of customer orientation. Conclusion: Therefore, nurse managers should identify the needs to perceive nurses as internal customers, and the internal marketing strategy should be performed to empower nurses. Also, it is needed to place nurses with high customer orientation at the outpatient department.

A Study on the Realities of Purchasing and the Degree of Satisfaction of Maternity Dress on the Market (시판(市販) 임부복(姙婦服)의 구매실태(購買實態)및 만족도(滿足度))

  • Park, Young-Hee
    • Journal of Fashion Business
    • /
    • v.7 no.4
    • /
    • pp.67-77
    • /
    • 2003
  • This study investigated the difference of the purchasing realities and the degree of satisfaction of maternity dress according to occupation and age. The purpose of this study was to collect data needed to the maternity dress maker for the better quality of their product and the more comfortable maternity dress wearing of pregnant women. The results of study were as follows. The attitude of purchasing and the degree of satisfaction of maternity dress according to age showed significant differences as follows. First, the dress styles were the significant difference in the kind of formal trousers and casual trousers, one-piece dress, jumper skirt+shirt, vest+trousers. Second, the purchase place was the significant difference in the shop of clothes made, market, maternity dress shop, wearing together. Third, at the purchase time of dress, the satisfactory degree of an appraised standard was the significant difference in the period of wearing, the easiness of exchange and repayment, the wearing numeral degree of other people, price, discount sale, degree of brand recognition, encouragement of other people.