• Title/Summary/Keyword: Satisfaction Determinant

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Life Satisfaction and Bipolarity according to Circadian Typology (일주기 유형에 따른 삶의 만족도와 양극성 경향)

  • Park, Hwanjin;Lee, Hye-Kyung;Shin, Yong Jin;Lee, Kounseok
    • Korean Journal of Biological Psychiatry
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    • v.22 no.3
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    • pp.135-139
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    • 2015
  • Objectives The purpose of this study was to investigate the relationships among circadian typology, bipolarity and life satisfaction of university students. Methods A total 1232 participants completed questionnaires, which included Composite Scale of Morningness (CSM), Satisfaction with Life Scale (SWLS), and Mood Disorder Questionnaire (MDQ). Statistical analyses were done using correlation analysis, and analysis of covariance. Results The CSM score was positively associated with SWLS score (r = 0.232 ; p < 0.001). The morningness group has higher life satisfaction than the eveningness group (p < 0.001). The eveningness group has higher bipolarity than the morningness group (p < 0.001). The CSM score was negatively associated with MDQ score (r = -0.128 ; p < 0.001). Conclusions Bipolarity and life satisfaction were associated with circadian typology. Morningness was the important determinant of life satisfaction and bipolarity.

Job Satisfaction and Organizational Commitment of Medical Insurance Review Nurses (보험심사간호사의 직무만족과 직장애착에 관한 연구)

  • 서영준;김정희
    • Health Policy and Management
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    • v.11 no.1
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    • pp.62-86
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    • 2001
  • This study purports to Investigate the determinant of job satisfaction and the organizational commitment of medical insurance review nurses working at Korean hospitals. The independent variables contain three groups of determinants: organizational characteristics variables(job autonomy, work unit control, role variety, role ambiguity, role conflict, workload, resource inadequacy, coworker support, supervisor support, distributive justice, promotional chances, job security, and job hazard), environmental variables(job opportunity, spouse support, and parent support), and psychological variables (met expectation, work involvement, positive affectivity, and negative affectivity). The sample used in this study consisted of 445 medical insurance review nurses from 89 hospitals nationwide. Data were collected with self-administered questionnaires and analyzed using multiple regression analysis. The results of the study are as follows : 1) the following variables, listed in order of size, have significant effects on job satisfaction : role ambiguity(-), distributive justice(+), work involvement(+), role variety(+), met expectation(+), negative affectivity(-), job autonomy(+), and positive affectivity(+). 2) the following variables, listed in order of size, have significant effects on organizational commitment: met expectation(+), work involvement(.+), distributive justice(+), job security(+), role variety(+), positive affectivity(+), negative affectivity(-), resource inadequacy(+), and tenure(-). 3) the variance of job satisfaction and organizational commitment explained by the variables used in the study are 30.0% and 39.1% respectively. 4) In comparison to the results of other studies on the determinants of job satisfaction and organizational commitment of clinical nursing staff working at hospitals, the results of this study indicate that three variables of distributive justice, work involvement, and role variety are especially important for improving the level of job satisfaction and organizational commitment of medical insurance review nurses.

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Determinants of Job Satisfaction among Workers at Elderly Care Hospitals (노인전문병원 근무자들의 직무만족도 결정요인)

  • Seo, Young-Joon;Oh, Ji-Young
    • Korea Journal of Hospital Management
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    • v.13 no.2
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    • pp.64-85
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    • 2008
  • This study purports to investigate the determinant of job satisfaction among workers working at Long-term care hospitals. The independent variables contain three groups of determinants: organizational characteristics variables(job autonomy, job variety, distributive justice, role conflict, supervisor support, job suitability, job significance, job security, organizational support, job growth, promotional opportunity), environmental variables(job opportunity), and psychological variables (met expectation, job efficacy, positive affectivity, and negative affectivity). The sample used in this study consisted of 250 workers from 4 Long-term care hospitals nationwide. Data were collected with self-administered questionnaires and analyzed using multiple regression analysis. The results of the study are as follows: 1) the following variables, listed in order of size, have significant effects on job satisfaction: negative affectivity(-), job significance(+), job growth(+), age(+), positive affectivity(+), organizational support(+), job opportunity(-). 2) the variance of job satisfaction explained by the variables used in the study are 53.8%. When demographic variables added to Model I, job satisfaction explained by variables are 55.4%. 3) the results of this study indicate that three variables of negative affectivity, job significance, job growth are especially important for improving the level of job satisfaction among workers at Long-term care hospitals.

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A Study on the Effect of Customer Satisfaction Factors of Small Sized Housing, by Demographic Customer Group (소형주택 주거만족 요인 연구 -인구통계변인에 따른 고객특성그룹 중심으로-)

  • Joung, Yun-Taek;Kim, Jae-Tae;Kim, Jong-Won
    • The Journal of the Korea Contents Association
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    • v.17 no.4
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    • pp.488-499
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    • 2017
  • This study analyzes the effects of residential satisfaction factors of small sized housing, according to the costumer groups based demographic aspects. To attain the goal of this study, we set 8 groups (male and female : 2 groups, ages : 3 group, marriage : 2 groups, including whole group : 1) and selected 6 independent variables such as the social factor, economic factor, accessibility factor. external comfort factor, physical factor, and convenience of living factor. As a result, it is found that the economic factor has the statically significant determinant in all the 8 groups, with big positive coefficient. And the convenience of living factor is another important significant determinant in 6 groups. But the physical factor shows low the significant influence or insignificant influence in the all groups. Other factors, such as the external comfort factor, the social factor, accessibility factor. and convenience factor, are different depending on the groups.

Effects of Salesperson Brand Identification on Conceptual Fluency, Satisfaction, and Brand Evaluation (판매원 브랜드 동일시가 개념적 유창성, 서비스 만족도, 브랜드 평가에 미치는 영향)

  • Choi, Soonhwa
    • Journal of Distribution Science
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    • v.16 no.4
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    • pp.75-82
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    • 2018
  • Purpose - As the role of salespersons in retail stores has expanded from selling products to sharing brand experiences with customers, the importance of research on the effects of salesperson-brand relationships has grown. The purpose of this research is to investigate the influences of salespersons' brand identification on conceptual fluency and customers' service and brand evaluations. It was supposed that salespersons' brand identification is affected by brand knowledge, which is a core dimension of internal branding. Research design, data, and methodology - The author developed a structural model in which salespersons' brand knowledge influences brand identification, hence customers' perception of salesperson-brand image congruence. And it is hypothesized that salesperson-brand image congruence influences conceptual fluency which affects customers' satisfaction and brand evaluation. Data were collected from five department stores in Seoul. Results - First, salespersons' brand knowledge was found to have a significant effect on brand identification. The more a salesperson knows about the affiliated brand, the higher her level of brand identification. Second, salespersons' brand identification influenced salesperson-brand image congruence. Third, salesperson-brand image congruence had a significant effect on brand conceptual fluency. Customers who perceive salesperson-brand image congruent are more likely to process information easily. Finally, conceptual fluency was found to be a significant determinant of store loyalty and brand value evaluation. Conclusions - The results of this study verify importance of salesperson's brand identification on customers' service and brand evaluations. To enhance salespersons' brand identification, retailers should emphasize the importance of internal branding and communication, especially by sharing brand vision, values, and identity with employees at customer contact points. Also, as brand conceptual fluency is a significant determinant of customer responses, retailers need to deliver consistent messages through various components of store environments, including salespersons' attitudes, appearances, and manners, as well as physical store design. With a deeper understanding of the effects of salesperson-brand relationship and brand conceptual fluency, retailers will be able to create more effective brand strategies to enhance their performances. Future studies should consider data from various retail types, such as discount stores, to generalize the findings.

A Empirical Study on the Employee's Workplace Satisfaction for Internal Marketing by Group Based Demographic Aspects (내부마케팅을 위한 인구통계특성별 종업원 그룹의 직장만족 영향요인 연구)

  • Kim, Jong Won;Kim, Jae Tae
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.11 no.6
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    • pp.51-59
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    • 2016
  • Recently the company is getting bigger and has many employees. Therefore, sometimes, the uniform internal marketing devices for whole employees are inappropriate because they are different demographic aspects. To find efficient internal marketing factors, this paper analyzes empirically the determinants of employee's satisfaction to their firm, by group based demographic aspects(male and female : 2 groups, ages : 3 group, employment period : 3 groups), for a insurance claim adjuster company As a result, it is found that the psychological factor has the statically significant determinant in all the 8 groups, with biggest positive coefficient in the 7 groups. Other factors, such as the organizational factor, the individual factor and spatial factor are statically significant determinant depending on the groups differently.

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Consumers' purchase behavior and satisfaction in auction cite (인터넷 경매 이용 소비자의 구매, 소비자만족, 재이용의도 및 관련 변수)

  • Huh, Kyung-Ok
    • Korean Journal of Human Ecology
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    • v.14 no.4
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    • pp.561-575
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    • 2005
  • This paper searches Internet auction sites to study consumer willingness to reuse and consumer satisfaction, along with its frequency of usage and evaluation. This study also examines the differency in the frequency of usage, the number of products purchased, consumer satisfaction and willingness to reuse, and evaluation of the auction sites according to the characteristics of consumers' socio-economic factors and the auction site itself. Determinant variables is investigated in the level of consumer satisfaction. The results of this study are as below: First, consumers used auction sites frequently, especially when they were in their 20s, intended to purchase clothes, and thought the delivery time would be short. In addition, consumers were more likely to purchase products, with low income buy first pay later, and short deliberation. Second, consumers, unemployed and in their 50s, sell-purchase among consumers were less likely to have a willingness to reuse the auction site. However, consumers with an experience to buy clothes or products with a price between 50,000 and 100,000 won were more likely to have a willingness to reuse the site. Third, consumer satisfaction with auction sites were higher among those who were females; responsible as a consumer; full of experiences; and received the product within a short period of time. Lastly, the willingness to reuse auction sites was positively related to the following type of consumers: single, employed, and responsible as a consumer.

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A Study on the Determinants of Satisfaction Degree of Work-trip in Metropolitan Areas (도시지역의 통근통행만족수준 결정요인에 관한 연구)

  • 김재익
    • Journal of Korean Society of Transportation
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    • v.13 no.2
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    • pp.5-18
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    • 1995
  • The aims of this study is to analyzed determinants of work-trip satisfaction degrees in six major metropolitan areas. and to derive urban policy implications. As is well -known, the main determinant of travel satisfaction degree is travel time. However, other factors such as travel mode, psychological factor, and priority in residential location choice are also significant ones. The findings imply that transportation problems are deeply related with housing problems in urban areas. This results provides an evidence of the nature of urban problems, i.e. inter-connectiveness among urban problems. Therefore, this study emphasizes that all urban problems should be treated with careful consideration of other related-urban problems.

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The Effect of Hotel Service Physical Environment on Satisfaction, Relationship Quality and Customer Loyalty (호텔의 서비스 물리적 환경이 만족.관계의 질 및 고객 충성도에 미치는 영향에 관한 연구)

  • Kim, Gyeong-Han;Han, Jin-Su;Kim, Ju-Hyang
    • Journal of Applied Tourism Food and Beverage Management and Research
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    • v.17 no.1
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    • pp.85-107
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    • 2006
  • The study reviewed a literature on a role and importance of physical environment of a hotel service and determinant factors including a renovation. Also, the study showed how the service physical environment influenced satisfaction, quality of relationship, and customer loyalty. The Sampling method used a convenience sampling of non-probability sampling methods. samples were from domestic customers experience the hotel services for more than five years of the 1st deluxe hotel in seoul. The collected 200 questionnaires were used to analyze empirically. Regression analysis were used to verify hypotheses. Service physical environment influenced satisfaction, quality of relationship and customer loyalty significantly.

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A study on the factors influencing the ASP service users' repurchase intent and organization benefits (ASP(Application Service Provider) 서비스 사용자의 재구매 의사와 조직 이익에 미치는 영향요인 연구)

  • Kim, Kyung-Kyu;Shin, Ho-Kyoung;Kim, Su-Hyun
    • Journal of Information Technology Applications and Management
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    • v.17 no.1
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    • pp.55-81
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    • 2010
  • ASP service users' needs for flexible and customized services to deal with changes in business environments and user contexts seems to be appealing due to the progress of technology and IT paradigm such as ubiquitous computing and web 2.0. Through the lens of expectancy confirmation and flexibility, we explored factors that influence users' repurchase intent and organizational benefit in ASP services. With an empirical study, we examined information quality, service quality, flexibility, customization, user satisfaction, trust in ASP services can contribute to the repurchase intent and organizational benefit. In addition to, business type and company size are added to the research model as control variables for user satisfaction, trust, and repurchase intent. Our findings suggested that the service quality and flexibility significantly were cruicial determinant of user satisfaction in ASP services. Furthermore, user satisfaction significantly influenceS repurchase intent, and organization benefits were affected by repurchase intent. This study has important implications for academic researchers and practitioners who seek to understand factors that affect ASP service users' repurchase intent and organization benefits.

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