• Journal of Digital Convergence
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• v.15 no.6
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• pp.329-337
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• 2017

The purpose of this study was to examine relationships among job satisfaction and positive psychological capital and self-leadership in general hospital nurses and to provide the basic data for the development of job satisfaction intervention programs. The data were collected from 120 nurses working in the six general hospital located S and Y city using self-reported questionnaires and April 1 2017 to April 15 2017. The data were analyzed by descriptive statistics, T-test, ANOVA, Scheffe, Pearson's correlation coefficient, and multiple regression with SPSS 20.0 program. Job satisfaction was found to be in a significant positive correlation with positive psychological capital and self-leadership. The result of the multiple regression indicates that positive psychological capital and self-leadership predict 27.5%(F=23.51, p<.001) of job satisfaction. Therefore it is necessary to develop convergence program to strengthen the job satisfaction of clinical nurses'.

• Journal of Digital Convergence
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• v.16 no.3
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• pp.363-373
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• 2018

The purpose of this study was investigates the Autonomy and job satisfaction of the nurses in the hematopoietic stem cell transplantation ward. The data was collected by distributing structured questionnaires to 79 nurses at the hematopoietic stem cell transplantation ward at 7 university hospitals in D, B and U Metropolitan cites, from May 20 to June 4, 2013 and analyzed by t-test, ANOVA, Pearson correlation coefficient. The average autonomy level of nursing professionals was $165.47{\pm}19.56points$. The average nurse's job satisfaction was $3.15{\pm}0.35points$. The correlation between autonomy and nurse's job satisfaction showed to be not correlated. The correlation between autonomy and nurse's job satisfaction of the autonomy category(r=.273) and human interaction category(r=.257) showed to be correlated. It is necessary to developed education and policy programs for nurse's autonomy and nurse's job satisfaction at the hematopoietic stem cell transplantation ward.

• The Journal of the Korea Contents Association
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• v.12 no.7
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• pp.346-357
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• 2012

This study classified the various quality features of coffee shop by Kano model with customers' perspective. Also both satisfaction coefficient and dissatisfaction coefficient are calculated to analyse the relative influence of quality features on customer satisfaction. This study also dragged the potential customer satisfaction improvement index to scrutinize the quality improvement possibility for coffee shops. The analysis results showed that low price, luxurious interior, restfulness of table and chair, usability of wireless internet are belonged to the Attractive quality. On the other hand, cleanliness and hygiene, quality to price are identified as the One-dimensional quality. The current satisfaction level for both 'Caffe Bene' and 'Starbucks' are measured to draw the potential customer satisfaction improvement index. The result showed that low price and quality to price appeared to be the highest in its quality improvement possibility. The findings of this study help understanding the quality features to focus on and strengthening the competitiveness for coffee shops.

• Convergence Security Journal
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• v.22 no.1
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• pp.159-166
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• 2022

The purpose of this study conducted to conduct a survey to understand the effect of security major college students' major selection motives on major satisfaction and career decisions. The questionnaire was written as "First, motivation for choice, second, major satisfaction, third, career decision". In this study, Chronbach's Alpha coefficient was calculated to analyze the reliability and importance of variables and to identify exploratory factors. And the Berimax method was performed. Both the AVE and CR values of the measured items were calculated to be above the reference value of 0.7, and thus, the convergent validity of each item was investigated as favorable. In the hypothesis test results, the standardization coefficient of 'selection motive ⇨ major satisfaction' was 0.653 and 'major satisfaction ⇨ career decision' was 0.403, so both research hypotheses were adopted. However, 'selection motive ⇨ career decision' was rejected with 0.392. In the future, universities and related professors seem to need more efforts to simultaneously increase the selection motive and major satisfaction in order to improve the career decisions of college security students.

• Proceedings of the Korean Society of Agricultural Engineers Conference
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• 1999.10c
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• pp.387-392
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• 1999

In this paper, we attempted to eatablish questionnaire items for evaluation of residential satisfaction level by factor analysis, and the model was developed as a function of primary component of questionnaire items. For development of residential satisfaction model, items are selected by factor analysis adn regression coefficient is estimated by the multiple linear regression analysis.

• KIEAE Journal
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• v.12 no.3
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• pp.19-26
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• 2012

Residential satisfaction is one of the most studied topics in the field of housing. This paper is to find factors that correlate with residential satisfaction of the residents and study the satisfaction differences between different groups of residents in urban village in Shenzhen. A questionnaire of 61 satisfaction variables grouped into five components based on literature review and actual situation in targeted village was conducted to find out factors related with residential satisfaction in urban villages. These components are dwelling unit, building conditions, village environment, neighborhood environment, and neighbors. Factors were extracted from these components and the correlations between the factors and residential satisfaction were analyzed by using Pearson's correlation coefficient to find out factors that most correlate to residential satisfaction. Satisfaction differences of the five components between respondents with different characteristics were also studied. The result showed all the factors positively correlated with residential satisfaction and residential satisfaction correlated the most with the factors of perception and information exchange, room sizes, and air condition and quality. The characteristics of gender, unit type, and interaction frequency with neighbors contributed to different satisfaction with certain components.

• Journal of Korean Critical Care Nursing
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• v.11 no.2
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• pp.63-74
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• 2018

Purpose : This study aimed to identify the factors influencing job satisfaction in intensive care unit (ICU) nurses. Method : Using a cross-sectional design, data collected from 145 ICU nurses working at two university hospitals with more than 1,200 beds located in B and Y city were analyzed. The instruments used for this study assessed autonomy, communication satisfaction, resilience, and job satisfaction. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficient, and multiple linear regression analysis. Results : Job satisfaction was significantly correlated with communication satisfaction (r=.60, p < .001) and resilience (r=.34, p < .001). Further, job satisfaction was influenced by communication satisfaction (${\beta}=.48$, p < .001), working at a surgery ICU (${\beta}=.21$, p =.008), and dissatisfaction with nursing (${\beta}=-.24$, p =.005). The explanatory power of this model was 44.7%. Conclusion : These results suggest the need for programs to improve communication satisfaction and nursing satisfaction.

• Journal of Korea Port Economic Association
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• v.29 no.1
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• pp.1-22
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• 2013

Logistics service is one of the most frequently addressed competitive edges exercised by container terminals that face fierce competition. Many of researches have tried to assess the logistics service quality and attempted to propose the strategic ways to manage it. However, it has been known that quality is a multi-dimensional construct and not all quality attributes are viewed as equally important to customers. Each quality attribute has different implications for customer satisfaction. Timko (1993) has developed customer satisfaction (CS) coefficient based on Kano model. The CS coefficient is indicative of how strongly a service quality may influence customer satisfaction. This study attempted to identify the satisfying/dissatisfying quality factors using Kano model and CS coefficient. In so doing, several satisfying and dissatisfying quality attributes in logistics service quality were identified.

• Journal of Technologic Dentistry
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• v.19 no.1
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• pp.91-111
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• 1997

An aim of this study is to find out influenced factors of satisfaction degree on the clinical practice for the dental technology student and it can be provided the basic necessary data for the educational planning of the curriculum for the clinical practice. The target of study are selected form 7 junior health college students and colleges are located in around seoul form 14 junior health college throughout the nation. The questionnaries were distributed between 24th Feb to 30th July in 1997 to the 100 dental technicians who finished clinical practice and entered profession in 1997. All collected data were analysed by using SPSS/PC, Technical Statistic, One-Way ANOVA, Ttest, Person Correnlation Coefficient, Chrobach Alpha Coefficient and the result of the study is follow. 1) The satisfaction degree were classificated as 7 aspect and overall average score was 3.042. During that period satisfaction of personal relation aspect(M=3.737) shows highest level. Satsfiaction of clinical parctice(M=3.571) shows as second, Satisfiaction of environment(M=3.028), Satisfaction of guidance(M=2.915), satisfaction of subject are ordered of their scores. According to above study satisfaction's degree of subject show lowest level. 2) According to the result of verification of study. general character of student and satisfiaction degree has not much relation with sex, location of college, religion, period for enrolling college, teaching method of clinical practice. But the result show similar relation with following items. Satisfaction if subject and satisfaction of clinical practice(P=0.000), place of clinical practice and satisfaction of clinical practice(P=0.002), Academic record of college and satisfaction of clinical practice(P=0.000). 3) The relation of satisfaction(Subject, method of teaching, environment, period, rating, personal relation) of clinical practice and age of investigation's target Older student show higher satisfaction(P=0.040). Also method of teaching, environments, period, rating, personal relation has similarities with satisfaction. Therefore student who has higher satisfaction of clinical practice they also have higher rate for subject, environment, period, personal relation. 4) The result fo investigation, most interesting subject was crown & bridge and most difficult factor was too many simple-works to the student. One of ideal factor was discussing with counselor before they choose place for clinical practice. Third grade and first semester is most efficient time for clinical practice and 8 week is proper period for clinical practice. Clinical practice is absilutory mecessary and we find out most student rated positively. However we need more specific study about satisfcation of each subject. Because it shows lowest level and we need more pay attention for planning of clinical practice.

• Journal of the Korean Society of Costume
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• v.61 no.1
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• pp.34-46
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• 2011

The purposes of this study are to classify apparel service quality elements using the Kano's model, and to identify how much service quality can increase the degree of customer satisfaction when the service quality is fully fulfilled. Women over 20 years-old from metropolitan areas participated in the study. Data from 254 questionnaires were used for the statistical analysis. The results were as follows: First, 17 service quality elements were categorized into one-dimensional quality which could lead to both satisfaction and dissatisfaction, and 3 services quality elements were categorized into indifferent quality which neither result in satisfaction nor dissatisfaction. Second, potential customer satisfaction improvement(PCSI) Index was developed using Kano model and CS coeffient. Findings of this study provide both industry and academic researchers with a guide to increase customer satisfaction in fashion retail store.