• 한국전자통신학회논문지
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• 제7권4호
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• pp.693-705
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• 2012

최근 들어 기술협력의 필요성은 세계 각국에서 점점 더 증대하고 있는데, 이러한 기술개발을 위한 국제적 협력은 비용과 위험을 분산시키며, 또한 개발된 기술의 오용을 방지하고, 기업의 해외시장접근을 용이하게 하는 주요한 방법이기 때문이다. 현재 한국의 과학기술외교는 과학과 기술혁신의 기초를 강화하기 위한 관련 기술들을 보장하는데 목적을 두고, 과학기술에 있어서의 국제협력에 중점을 두고 있다. 사실상, 이러한 과학기술 관련 국제협력은 거버넌스 이슈로서, 기업들을 국제화하는 것에 연계되지만, 한국의 중소기업 같은 작은 회사에 있어, 일정기간 동안 보다 우위의 기술적 이점을 유지하는 것은 쉽지 않으며, 나아가 한국의 중소기업은 축적된 정보와 경험이 제한된 이유로 국제 R&D 역시 어려운 실정이다. 따라서 이러한 상황을 타개하고자, 본고는 한국 중소기업의 기술적 이점을 유지하는 그리고 과학기술의 국제협력을 강화하는, 역할조정자(혹은 역할자)로서 '중소기업 코디네이터'라는 새로운 개념을 제안한다. 곧 본고의 '중소기업 코디네이터'는 한국중소기업의 산업에 있어서의 R&D국제화를 위한 국제적인 과학기술협력을 조력하기 위한 목적에서, 적당한 파트너와 능력 있는 종업원에 대한 적합한 정보를 제공할 뿐만 아니라, '닫힌 혁신'이 아닌 '열린 혁신'으로 이끈다.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2003년도 추계학술대회 및 정기총회
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• pp.289-292
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• 2003

SME's (Small and Medium-sized Enterprises) have limited resources to build information systems on their own. We suggest what government need to do to support SME's, which includes establishing a one-stop service center, outsourcing of public service, and triggering strategy In order for the government support to be effective, it should serve SME's needs continuously and professionally.

• 한국IT서비스학회지
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• 제3권2호
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• pp.25-37
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• 2004

SME's(Small and Medium-sized Enterprises) have limited resources to build information systems on their own. They do not have effective information systems and not utilize e-business technology enough. The government thus have provided various supports for SME's IT developments. However, those supports do not seem so effective that SME's can operate appropriate information systems and do e-business well. The objective of this study is to develop conceptual policies for the government. We suggest an integrated government support which consists of three core stratigies: one-stop service center, outsourcing of public service, and triggering strategy. In order for the government support to be effective, the government should serve SME's needs continuously and professionally.

• 지식경영연구
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• 제10권4호
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• pp.185-207
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• 2009

One of the most important issues in a small and medium sized enterprise (SME) is to identify how to apply IT to the organization so that it maximizes the effectiveness of IT. In general, a large company mainly plans to adopt, implement, and stimulate a new IT in a viewpoint of advanced IT system's capability for maximizing the effectiveness of IT. However, SME requires a totally different approach since SME's situation is different from a large enterprise's one. In this study, we investigate several factors that have an influence on the successful IT adoption and implementation of a SME through the case of Hwacheon. We also find out that CEO's support, CEO-initiating strategic meeting, IT development ability, and organizational compatibility in the introduction stage of IT are relatively more important than those in the implementation stage of IT, whereas IT flexibility, system quality, training and support, overcoming organizational resistance and performance improvement in the implementation stage of IT play critical roles in the IS success. Our results show that the advance of IT may not guarantee the success of IT implementation.

• 무역상무연구
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• 제66권
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• pp.285-312
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• 2015

Export and import of food, agriculture, forestry, fishery products are suffering from low growth rate due to the European financial crisis, global recession, and Japan's 2012 export expansion following the aftermath of 2011 earthquake. Upon the signing and enactment of Free Trade Agreement with the U.S. and the EU, agriculture and fishery product have become the center of attention. Agriculture and fishery was reported to be 80million dollars, 1.46% of total national export, in 2012. Starting from2000, South Korea's government began its effort to expand agriculture and fishery export and as a result, export has steadily increased despite decreased consumption led by global recession. K-Sure has started an insurance program with the purpose of promoting SME business's export. It protects SME business against risk arising from credit, emergency, bad debt, and domestic price increase. This study aims to evaluate the service quality of K-Sure's insurance program via surveying SME businesses in the agriculture and fishery industry. Also this study will identify key service factors for SME businesses and explore ways to expand SME exports of agriculture and fishery by analyzing consumer satisfaction index. Results indicated service product quality factor, service communication quality factor, and social quality factor was key to improving consumer satisfaction for SME businesses in agriculture and fishery industry. Service product quality factor had a negative effect on consumer satisfaction in term of variety and results indicated that service communication quality factor's responsiveness element had minimal impact on consumer satisfaction. Conversely, all elements for social quality factor had positive effects on consumer satisfaction. Thus, leading to the conclusion that improvements in service product quality factor and service communication quality factor will indeed increase consumer satisfaction.

• 한국IT서비스학회지
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• 제12권1호
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• pp.309-321
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• 2013

In current complex nature of management with task-structures, a method to reach the enterprise's informationalization success is not common. To satisfy these various requirement, improving the usability of information technology (IT) is a key factor which defining the level of organizational requirement first. Imposing an IT-solution which has excess service of the organization's previous task-environment, procedure and scope is not effective to SME-level unit, which unit could not have a formal organization structure and task structure. SME level informationalization will be success if each function realizes easier on the task-employee's viewpoint. Achieving this objective, a solution provider or department must reflect their work characteristics of nature which has least level of work performing resistance. It is most useful system for SME level unit, if a provider develops single programs which based on task activities, and each program can configure network-linking.

• 기술혁신학회지
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• 제20권2호
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• pp.387-405
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• 2017

본 논문의 목적은 4차 산업혁명의 환경변화를 중소기업 관점에 맞추어 고찰함으로써 4차 산업혁명과 중소기업의 관련성 및 중소기업 지원정책의 성격과 방향에 대해 살펴보는 데 있다. 4차 산업혁명으로 초래될 수 있는 미래의 유망분야는 세계경제포럼 조사, 제조업 혁신, 신성장동력 등으로부터 도출될 수 있고 GE의 대응사례가 참고가 될 수 있다. 4차 산업혁명과 중소기업 지원과의 관련성이 중요할 뿐 아니라 유망분야 가운데 중소기업에 대한 적합성 여부가 검토되어야 한다. 유망성과 적합성의 기준에 따라 미래 신규사업을 발굴함에 있어서 제품과 서비스, 세부와 파생의 분야가 모두 대상이 될 수 있을 것이다. 중소기업의 4차 산업혁명 대응을 위해서는 중소기업 자체의 역량강화와 함께 정부 차원의 적극적인 지원정책이 모색되어야 한다.

• Journal of Information Technology Applications and Management
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• 제22권4호
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• pp.205-224
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• 2015

Information System is a critical success factor for overcoming the limitations of asset and capacity of Small and Medium Enterprises (SME), and for acquiring competitiveness. Although, the rate of adopting information system by SME has grown, the rate of its utilization has been stagnant. The purpose of this study is to identify the influencing factors that increase SME's information system utilization. We identify perception of strategic value, supplier's support capacity, and organizational characteristic by examining previous researches on information system utilization by SMEs, and verify their the influencing relationship with the information system utilization. This study verifies the research model and hypothesis using structural model. A date-set of 1209 samples from a survey on employees in charge of information system of SME was applied in verifying the research hypothesis. The result of this study shows that the information system utilization influences perception of strategic value and support of supply company, and partly, the structural characteristics. This study presents directions to establish strategy and policy making, and theoretically presents core factors of SME's information system utilization.

• The Journal of Asian Finance, Economics and Business
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• 제8권2호
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• pp.1157-1168
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• 2021

Hotels drive the growth and development of tourism. Despite their important role, many hotels are small and medium-sized firms (SME) that are struggling to survive against fierce competition. Experts agree that strategic planning is vital for SME survival, but it is not wholly applicable for SME managers. Meanwhile, Mintzberg's concept of crafting strategy offers a more productive insight into SME strategic planning, but its abstract nature has historically discouraged empirical research on its practical benefits. This study will be the first to empirically explore the operationalization of Mintzberg's crafting strategy characteristics, and analyze its influence on organizational learning using structural equation model. Using a sample of 50 hotels in Bali, Indonesia, this study reveals that managing pattern and stability, detecting discontinuity, and knowing the business have a positive but weak effect, whereas reconciling change and continuity proves to have a positive and significantly strong effect on organizational learning. This study has bridged the gap between the abstract concepts of crafting strategy, which is a potentially better approach for SMEs, with daily operational practices. This study also proves that Mintzberg's approach can be used to predict organizational learning. This relationship is crucial since previous studies concluded that organizational learning improves company performance.

• 유통과학연구
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• 제20권7호
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• pp.97-105
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• 2022

Purpose: This study aims to analyze and prove the effect of logistic capability and Total Quality Management practices on Micro, Small and Medium Enterprises (SME) performance directly or mediated by non-financial performance. Research design, data and methodology: This study tested the hypothesis using Hierarchical multiple regression analysis, the method of data collection in this study was using questionnaire, the sampling technique was purposive sampling technique, with SME that has been established for more than 5 years and manufacturing. The data analyzed were 180 respondents using SPSS 25. Results: The findings showed that logistic capability has direct and indirect effects on SME financial performance and has a positive effect on SME financial performance mediated by non-financial performance. While the total quality management practices have a positive effect on SME financial performance mediated by non-financial performance. Thus, companies can achieve maximum financial performance if they invest in developing employee knowledge and concerning on non-financial actions, such as employee satisfaction, innovation and proactively seeking market opportunities. Conclusions: In conclusion, one of the main factors that companies need to consider to improve financial performance is non-financial performance in mediating the effect of logistic capability and TQM practices on the financial performance of SMEs.