• 제목/요약/키워드: S2 Service

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방문간호사와 사회복지사의 보건복지서비스 연계 및 장애요인에 관한 연구 (A Study on Link of Health and Welfare Service and Barrier′s Factors of Visiting Nurses and Social Welfare workers)

  • 유인영
    • 대한간호학회지
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    • 제33권1호
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    • pp.113-121
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    • 2003
  • Purpose: The purpose of this study was to explore the link between health and welfare service and barrier's factors by reviewing the connection between the public health center's visiting nurse and social welfare center's social workers Method: A survey by mail or a face-to-face interview of 151 visiting nurses in 25 public health centers and 48 social welfare workers in general social welfare centers in Seoul, was preformed from Feb. 12, 2001 to Mar. 15, 2001. The data were analyzed with frequency, percentage, mean value, paired t-test and independent t-test using SPSS/WIN 7.5 program. Result: 1. ‘The necessity and degree of cooperation with social welfare workers of visiting nurse’ scored average 4.49 and 3.19, and ‘The necessity and degree of cooperation with visiting nurse and social welfare workers’ scored average 4.81 and 3.15 on the five-point scale ; there was a significant difference between the two variable in visiting nurse and social welfare workers. 2. In barrier's factors which health and welfare service offer to, visiting nurses showed statistically significant higher score than social welfare staff; ‘job factor’, ‘resource factor’, ‘clients factor’, ‘individual ability factor’ Conclusion: In order to provide link system that hold clients in common in public health center and social welfare center, it is recommended a case management team should be constructed and educate visiting nurses for case manager.

실시간 서비스를 위한 채널의 설계 요소 (Design Factors of Communication Channel for Real Time Service)

  • 최영한;김장경;장웅;진병문
    • 한국정보통신학회논문지
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    • 제2권3호
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    • pp.401-408
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    • 1998
  • 최근 들어서 실시간 제어, 오디오/비디오 회의, Medical image등의 실시간에 관한 다양한 응용들이 출현하고 있으며 이들은 하부 통신 서브 시스템 (Underlying communication subsystem) 에서 각기의 일정한 QoS (Quality of Service)를 요구한다. 이 경우 통신 서브시스템은 각각의 응용들에 관한 QoS 요구를 만족시키는 실시간 통신 서비스를 제공하여야 하며 동시에 최적의 트래픽을 유지하기 위한 성능을 제공하여야 한다. 본 논문에서 고려하는 단대 단 망은 고 대역폭과 확장성을 내재하고 있음으로 인하여 분산 시스템에 대하여는 자연 적인 플랫폼을 제공하는 것으로 볼 수 있다. 본 논문에서는 QoS를 만족하는 단대 단 망에서의 실시간 프로토콜에 대해 살펴보고, 효율적인 실시간 채널의 디자인 요소(Design Factors)를 제안한다.

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PDA에서 운용 가능한 보안 메시지 전송 프로토콜 설계 및 구현 (Design and Implementation of Protocol to Transfer Secure Messages for PDA)

  • 이기영;이정균
    • 한국정보통신학회논문지
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    • 제9권1호
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    • pp.181-187
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    • 2005
  • 본 논문에서는 CDMA무선망을 이용한 PDA기반의 취약한 전송로 상에서도 안전하게 메시지를 전송할 수 있는 서비스 모델과 PDA 특성을 고려한 보안 메시지 전송 프로토콜 제안하고 구현하였다. 제안된 서비스는 유선 인터넷 망과 오프라인 상태의 클라이언트 단말기를 SMS(Short Message Service)를 이용하여 연결하였다. 단말기는 SMS 메시지 수신 후에 SMS의 데이터를 분석하여 RAS(Remote Access Service)를 통해 데이터 채널을 생성하고 서버 측의 데이터가 PUSH 되도록 구현되었다. 구현된 보안 프로토콜은 SMS와 데이터 채널을 가지는 2채널 방식을 이용하여 각 통신 부문에서 안전한 통신을 보장 할 뿐 아니라, 안전한 세션키 통신을 위한 비표(nonce table)키 방식을 사용하였기 때문에 세션키 전송 시 키 길이도 줄이면서 높은 비트의 암호화를 할 수 있는 효과를 보였다.

중환자실 간호사의 특성에 따른 실무교육 요구도 조사 (A Study on the In-service Education Needs according to Critical Care Nurses' Characteristics)

  • 이미미;유정숙;장선주
    • 중환자간호학회지
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    • 제3권2호
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    • pp.49-59
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    • 2010
  • Purpose: The purpose of this study was to investigate in-service education needs in order to develop clinical competence of critical care nurses', and to identify contents which have to include in-service education according to nurses' characteristics. Methods: Data was collected using Critical Care Nurse Job Analysis Tool that was modified by professional team. Collected data was analyzed using the SPSS program. Results: Total 148 critical care nurses, who had worked at adult intensive care unit of one tertiary hospital in Seoul, filled out questionnaire. The results showed the participants highly needed education about cardiological nursing practices such as ECMO, pacemaker, cardiac tamponade. And there were significant correlations among in-service educational needs and ICU careers, preceptors experience, and charge nurse experience. Conclusion: It will be necessary for better nursing to develop in-service education is based on critical care nurse's need and their characteristics. Especially, it is important to develop and provide in-service education programs, which consider ICU nurse's differences for their career ladder and nursing preceptors.

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예비보육교사의 행동특성이 자기 효능감에 미치는 영향 : 사회적 지지의 매개효과를 중심으로 (The Influence of Pre-Service Child Care Teachers' Behavioral Characteristics on Self-Efficacy : Focused on the Mediating Effects of Social Support)

  • 설희정;문혁준
    • 가정과삶의질연구
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    • 제31권6호
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    • pp.113-123
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    • 2013
  • This investigation studied 1)the correlations among pre-service child care teachers' behavioral characteristics, social support and self-efficacy, and 2)the mediating effects of pre-service child care teachers' behavioral characteristics and social support on self-efficacy. The subjects were 240 pre-service child care teachers working at S-center for nursery teacher education or I-center for nursery teacher education in the Incheon area. The findings are as follows. First, the relationships among pre-service child care teachers' behavioral characteristics, social support and self-efficacy were examined by showing correlations. Second, we found that in terms of the mediating role of social support in the relationship between pre-service child care teachers' behavioral characteristics and self-efficacy, type D and type S show self-efficacy; they also have a direct impact on the social support indirectly affected through. Thus, social support can be seen as having a partial mediating effect.

체질의료서비스시장의 현황파악을 위한 조사연구 (Study on the Present Status of Constitutional Medical Care Market)

  • 김상혁;이준혁;이시우
    • 동의생리병리학회지
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    • 제23권6호
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    • pp.1503-1507
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    • 2009
  • The objectives of this study were to examine the present state of Oriental clinical service based on Constitutional medicine and to make an accurate estimate of it's scale in 2015. The data for this study were collected from a questionnaire survey to 335 Traditional Korean Medical doctors who were selected as random samples. And this questionnaire is consist of several inquiries related with management and application of constitutional medicine. The 38.8% facilities of all Oriental medical centers and Clinics in the whole country are applying Constitutional medicine for treating patients. The 8,870 persons in all health workers are engaged in Constitutional clinical service. The proportion of sales by Constitutional clinical services to the total sales by Traditional clinical service is 26.6% in 2007. The proportion of application to medical care insurance by Constitutional clinical service is 21.6% of all amounts. After taking these results into consideration, the sales of Constitutional clinical service now are estimated to make up 26.6% percent of the total traditional medical service and the amount of it's sales in 2015 is expected to increase up to 2.8 times as much as the current quantity.

배달앱 서비스 실패요인이 소비자 갈등과 소비자의 불평행동에 미치는 영향에 관한 연구 (A Study on the Influence of Delivery App Service Failure Factors on Consumer Conflict and Consumer Complaint Behavior)

  • 이재학
    • 한국중재학회지:중재연구
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    • 제31권1호
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    • pp.173-194
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    • 2021
  • This study was conducted to investigate the effect of the factors of delivery app service failure on consumption well conflict emotion and complaining behavior targeting consumers with experience using delivery apps, and the results of the study are summarized as follows. First, when looking at the demographic analysis, the proportion of men was 58.1% and women were 41.9%, and the age group was the highest with 91.9% in their 20s. Second, as a result of testing hypothesis 1 that the factor of delivery app service failure will have a significant influence on consumer conflict emotions, failure to provide app information and failure to deliver/food service showed a significant positive (+) relationship. Third, as a result of the verification of Hypothesis 2, that consumer conflict emotions will have a significant effect on the consumer's continued use intention, it was found to be insignificant and rejected. Lastly, hypothesis 3 that consumer conflict emotions will have a significant effect on consumer complaints behavior is that negative word of mouth behavior, complaint behavior from service providers, and complaint behavior from service managers were adopted, but the complaint behavior was rejected by third parties.

A Study of Holism based Service Experience Analysis System

  • Kim, Sung-Su;Lee, Eun-Jong
    • 대한인간공학회지
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    • 제31권1호
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    • pp.49-61
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    • 2012
  • Objective: The aim of this study is to offer a holism based Service Experience Analysis System(HSEAS) for service design. Background: Customer experience has been focused in a lot of service area. But it is difficult to understand the customer's needs and their experiences because it's so complex and uncertain. Thus it needs holistic approach that means it's difficult to explain general character merely through the understanding of small parts that composes an object and it must be analyzed within the overall context. Method: Accordingly, the thesis paper proposes the Service Experience Analysis System that satisfies the four following needs. (1) Need of solid Experience Framework in which the special quality of the service experience is considered, (2) need of support for the semantic cohesion between different kinds of data, (3) need of support for the management and search of vast data, and (4) need of building the knowledge base system for collaborative research. Results: HSEAS combines the short information in the customers' words and behaviors or situations and circumstances and provides a place of analysis where the context of the general experience can be read and allows concrete understanding of the actual state and factor of the problem as a Combined Data Analysis Tool. Conclusion: HSEAS becomes the center of information management, analysis and connection and it provides a free collaboration place where physical condition has no relations to as a knowledge base system based on network. Application: It is expected that length and width will be added to the analysis and assistance for effectively accumulating information will be provided in the area of diverse service.

The Study on Creative Tutoring Service Design to Improve Self-presentation and Learning Abilities for Kids Focusing on Visual Association and Storytelling

  • Lee, Dong-Min;Park, Hye-Jung;Cho, Sung-Bae
    • 대한인간공학회지
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    • 제31권1호
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    • pp.117-124
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    • 2012
  • Objective: The goal of this study is to design a creative tutoring service, which helps children gain confidence and creativity through learning activities. Background: Nowadays most kids are growing up in a very competitive environment under their parents' zeal for education. A stressful environment can deter a child from the confident undertaking of challenges, leading to depression, anxiety, and feelings of inadequacy. Art therapy helps children work through these issues, however the process led by instructors or parents, and kids still feel anxious studying adults' face to read their thought. Method: To help children address challenges, a creative tutoring service application can provide images with certain tasks instead of asking them to fill in blank areas. The tasks asked by the service system are 1) to visualize children's own experience utilizing visually associated images from given images and 2) to create an illustrated story modifying and re-composing given images. Another task is to learn basic math and words with numbers and alphabets in customized colors. By completing each task children collect awards, which allow them graduate to higher levels of challenges. The outcomes from the tasks are sent to the main server system and reviewed by analysts. Those results are sent to children's parents as a text message on smart phone. Results: Visual implication using images inspires children to make creative stories based on their own experience. Also, children can find their own patterns of reaching answers by using synaesthetic imagery through repetitive practices of creative thinking tasks. Conclusion: Understanding how they feel about doing tasks in certain environments and assessing them in varied situations should be carefully considered when designers approach service design for kids. By focusing on how to tutor children in creative ways, as opposed to focusing on the expected outcome, creative service applications can be designed to reduce children's stress and encourage self expression. Children are predicted to gain confidence through using the service without the concern of comparison by others. Application: The creative tutoring service needs to be developed and tested by varying types of children.

B2B 소프트웨어 유통 중소기업을 위한 고객과의 지속거래 유지 전략: 사례 연구 (Strategies for Continuous Transactions with Customers for B2B Software Retailers: Case Study)

  • 최용준;김완기
    • 유통과학연구
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    • 제16권12호
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    • pp.81-93
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    • 2018
  • Purpose - The purpose of this study was to propose a specific and empirical continuous transaction strategy through service quality of improvement to small and medium Korean companies whose main business is B2B distribution and sale of general-purpose SW. Research design, data, and methodology - The research procedure is largely divided into two phases. In the first phase, the service quality, the customer satisfaction, and the continuous transaction research hypothesis and the verification are carried out. Experimental data were collected from 450 companies, CEO companies of SMEs innovation institutes, and 510 companies from medium and large enterprises. From September 15 to October 5, 2015, 215 questionnaires were used. And research hypothesis and test were conducted by SPSS SW Ver. 20. Results - The results of the study confirm that service quality has a positive effect on customer satisfaction and continuous transaction: as the detailed items for improving the service quality, 'responsiveness', 'assurance' and 'empathy' have been adopted. Therefore, there are critical factors of a company's survival through continuous transaction. Conclusions - Through this study, we confirmed that the survival of small businesses require continuous improvement in service quality. Among the factors improving service quality, empathy means service satisfaction of customers; so, it is necessary to continuously improve it by evaluating customer satisfaction. Responsiveness means rapid response to customer needs and reliability; it is necessary to enhance customer responsiveness by continuous job training and service training. Finally, assurance is the same as sales product or after service. This means that it is necessary to not only issue the "supply contract," but also improve the reliability of the sales product by securing the competence of the consulting professional. However, because the service quality measurement factors selected in this study are the measurement factors that are mainly applied to large companies or those in the service industries, it is important to consider the type of sales of software distribution companies.