• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
• /
• v.9 no.2
• /
• pp.643-646
• /
• 2005

In this paper, we present a service model which serves multimedia contents to end consumer(End-user) that have various mobile communication terminals under a communication & broadcasting converged environment that broadcasting and communication networks are linked. A main feature of this service model is that it has a distribution structure that deliver to end consumer via adaptation of content from production of contents offering End to End (E2E) media QoS and personalized contents consumption. The proposed service model may be used as a reference model for distribution of multimedia content in communication & broadcasting converged environment in the future.

• Journal of the Korean Society of Clothing and Textiles
• /
• v.28 no.7
• /
• pp.950-961
• /
• 2004

This study was attempted to examine consumers＇ pursuing benefits and satisfaction at outlet store, to analyze the differences of pursuing benefits and satisfaction at outlet store among the consumer groups segmented by the pursuing benefits, and to provide useful information for establishment of marketing strategies. The subjects were 500 female consumers experienced in purchasing clothes at outlet non. For analysis of questionnaires, $\chi$$^2$-test, ANOVA, cluster analysis, factor analysis, and Duncan＇s multiple range test were performed. The results were as follows: 1. Pursuing benefits at outlet store were composed of 6 factors: store＇s atmosphere, variety of products and brands, service and reputation of store, product quality, location＇s convenience, and price. Consumers were segmented into three groups by above 6 factors: product pursuing group, store convenience pursuing group, and price pursuing group. 2. Satisfaction at outlet store was composed of 5 factors: product, atmosphere, service and reputation of store, location convenience, and price. Satisfaction at outlet store such as service and reputation of store, location＇s convenience, and price were significantly different among the segmented groups. Product pursuing group was most satisfied with service and reputation of store, store convenience pursuing group was most satisfied with location＇s convenience and price, and price pursuing group was most satisfied with price. 3. The demographic variables such as an age, marriage, occupation, academic background, and total income were significantly different among the segmented groups.

• Journal of the Korea Safety Management & Science
• /
• v.21 no.2
• /
• pp.15-23
• /
• 2019

Among service industries of knowledge based economic era, the roles of educational service field are becoming more important and standard of educational service makes a direct effect on economic development and social growth. Therefore, accurate measurement of service quality is the most important assignment and the measurement of the service quality remains difficult assignment. So, this researcher classified quality attributes applying weighted value and found potential satisfaction level(PSL) and potential customer demand improvement index(PCDI) for trainees participating in national manpower business so as to suggest measurement of service quality and easiness of use and then, calculated satisfaction position and opportunity cost by quality factor with Taguchi's loss fraction. And, improvable satisfaction level was measured, opportunity cost by degree of customer dissatisfaction was quantitatively measured, and a model that can indicate with economic factors was suggested. In addition, methodology of measuring quality cost that can be reduced by quality improvement and direction of strategic decision-making for deciding items to be improved preferentially were suggested with qualitative index that can indicate the degree of customers' dissatisfaction by loss.

• Journal of the Korean Society of Clothing and Textiles
• /
• v.31 no.4 s.163
• /
• pp.540-550
• /
• 2007

The study investigated the effect of shopping orientations of male and female consumers on the attitude toward sales clerk's service and shopping environments. The subjects of the study were male and female consumers who were residents in Seoul. Among the 400 distributed questionnaires, 364 questionnaires were used for data analysis. Statistical analyses used for the study were cluster analysis, t-test, ANOVA, Duncan's multiple range test, and $X^2-test$. The results showed that shopping orientations of male and female consumers had 6 factors: pleasure, economic, store loyal, planned, convenience, and impulsive. These 6 factors were classified into 5 groups by cluster analysis: pleasure/impulsive group, planned group, economic/ convenient group, planned/store loyal group, and low interest group. In regard to the differences among the five shopping orientation groups, the result showed that the groups were significantly different concerning the attitude toward sales clerk's service and shopping environments. In addition, male and female consumers were significantly different in shopping orientations, and the attitude toward sales clerk's service and shopping environment. For example, female consumers sought more pleasurable shopping while male consumers sought more store loyal shopping. Based on the findings of this study, the marketing strategies can be developed fur the specific segmented groups.

• Journal of the Korean Institute of Landscape Architecture
• /
• v.40 no.2
• /
• pp.64-73
• /
• 2012

The purpose of this research is to practically figure out the relationship between Natural Forest service quality on user's satisfaction and demand to revisit. The results are as follows: First, the agent service quality, facility, accessibility, and cost as factors of the Natural Forest service quality. These are all influenced positively for visitor's satisfaction by priority of agent service> accessibility> facility> cost. Second, the agent service quality, facility, accessibility are all influenced positively on visitor's demand on revisit by priority of agent service> accessibility> facility. But the cost doesn't make an influence on revisiting. Third, the visitor's satisfaction made it as an influence on revisiting demand positively. These are the results for the research m service quality, user's satisfaction, facility, accessibility, and cost of the 5 Natural Forest over the Kyung-buk Province. We finally figured out the agent service quality is the most important factor to improve the quality of Natural Forest facility. We are sure about the improvement of the agent service quality which will make it successful.

• The Journal of Korean Institute of Communications and Information Sciences
• /
• v.31 no.12B
• /
• pp.1017-1027
• /
• 2006

Recently, Internet service providers are offering triple play service which combines voice and video services with the existing high speed Internet service under the common network infrastructure of IP protocol, so that they can create more benefit from operating a single network architecture. In line with this movement in the convergence of network and services, in this work we propose a bandwidth dimensioning method for the subscriber network of the IP network at flow level. To that purpose, let us propose a series of bandwidth dimensioning methods: bandwidth for best effort service only, bandwidth dimensioning for premium services, and bandwidth dimensioning schemes for the premium Internet services as well as the best effort service which comprise the TPS. Our link dimensioning method is based on the flow level that incorporates the flow blocking probability as a measure of grade of services(GoS), and investigates the characteristics of the proposed methods via extensive numerical experiments. After that, let us carry out a simulation experiment concerning the delay and loss performance of the packet scheduling for the premium services (QoS) using the bandwidth designed by our proposed method, via which the packet level quality of service (QoS) for the proposed link dimensioning method can be observed.

• Journal of Advanced Navigation Technology
• /
• v.22 no.2
• /
• pp.96-104
• /
• 2018

NOTAM is an announcement that is distributed to flight attendants with status information related to aviation. ICAO, the International Civilian Aviation Organization, recommends that a NOTAM service be provided for the SBAS service in order to use the SBAS signal-based access procedure. To comply with ICAO recommendation, KASS must provide NOTAM service to all aircraft landing using SBAS signal in order to provide APV-I SoL service. Therefore, it is necessary to develop KASS NOTAM system to provide KASS NOTAM service. In this paper, we analyzed the regulations related to NOTAM in Korea and abroad and analyzed the present state of NOTAM service in Korea. Based on this, we propose a method of providing KASS NOTAM service. We analyzed the NOTAM system of WAAS in the US and EGNOS in Europe and analyzed the main functional requirements of the KASS NOTAM system.

• The Korean Society of Law and Medicine
• /
• v.15 no.2
• /
• pp.195-223
• /
• 2014

Nurses are medical care providers most closely associated with the national health. Their works are subdivided and specialized, and it is such a factor making nurse's role more important, and with the appearance of specialized nurses, they have secured a position as an independent medical care provider. As the domain of nurse's service becomes broader, there are more accidents and disputes related to nurses. However, there are not many studies conducted on such problems, and even when medical disputes take place related to nurses, the court does not make consistent judgments as a matter of fact. Besides, as the ambiguity of nurse's range of service and the lack of nursing workforce work as a factor causing nurse's medical malpractice, more legal discussions and studies are required to seek proper solutions to such problems. Thus, as a plan to clarify legal issues likely to occur due to nurse's medical practice, this study classified nurse's work into medical assistance practice and other jobs based on their own independent judgments, and proposed establishing concrete regulations on the range of their work, while reviewing common problems extracted from precedents related nurse's medical malpractice. Moreover, while examining Japanese precedents related to the Act of Medical Service Personnel, Nurses and Midwives, which is the sole act of nurses in Japan, this study reviewed the necessity of revising the present nurse-related regulations in Medical Service Act, or enacting a sole act of nurses.

• The Journal of Society for e-Business Studies
• /
• v.12 no.2
• /
• pp.75-93
• /
• 2007

Recently, Service-Oriented Architecture(SOA) is on the rise to reduce the complexity of IT infrastructure, minimize cost for maintaining it and maximize the productivity and flexibility in business. SOA increases the adaptability by loosely coupling and it's main feature is that three elements such as service provider, service requester and service registry are connected with each other systematically. These make difficult to adopt traditional development methodologies to implement SOA. In this paper, we suggest a service-oriented development process with regard to the aspect of service provider and service requester. The process consists of six phases and each phase sets up with guidelines and artifacts. It can choose the process type along with the goal in Development Planning.

• International journal of advanced smart convergence
• /
• v.3 no.2
• /
• pp.6-9
• /
• 2014

SaaS provides software hosted on the cloud computing in a form of service. Thus, it enables the extension of service functions by combining or reusing the existing software. As an analysis technique, this paper suggests a method of verifying the reusability of a process by analyzing it with the process algebra. The suggested method can confirm the reusability of existing software, ensure the consistency of modifications by tenants or requests, and provide probabilities of combining processes.