• The Journal of Society for e-Business Studies
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• v.9 no.3
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• pp.259-276
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• 2004

ebXML and Web Services provide UDDI and ebXML registry for storing and managing the business and Service information of companies, respectively. Recently, W3C have released the OWL(Web Ontology Language) to Recommendation, and OWL-S proposed to describe the semantics of Web Services using the OWL ontologies. In this paper, we compared the OWL-S with the registry information model(RIM) of ebXML and the data structure of UDDI, and directly connect ones, which that of ebXML similar to that of UDDI; we extend the structure of the OWL to connect the rests. Consequently, our system enables to construct the ontologies of services and discover their semantics by using the information stored in the registries, and tintegrate UDDI, ebXML registry and OWL-S registry. By using the extending OWL-S documents in our system, agents can utilize for the semantic matchmaking.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2002.05a
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• pp.147-151
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• 2002

One of the main issues in Diffserv AS architecture is guaranteeing fairness among the flows which have their own QoS requirements. Because the methodology of resource allocation and traffic conditioning would affect the end-to-end QoS and backbone link utilization. In this paper, we propose a variant of TSW algorithm for enhancing fair bandwidth allocation and link utilization and presents performance evaluation between TSW & TS2W3C through NS-2 Simulations.

• Korean Business Review
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• v.17
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• pp.1-26
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• 2004

After IMF crisis in late 1997, the environment of banking industry has become competitive. To survive in this circumstance, the Local Nong-Hyup is needed to understand the customer's needs and improve the service quality. To achive the purpose, two methods were employed in this study. The first corvered the review of related literature on service. The second adopted field survey approach for data. The study model was developed using Venkatakrishnan & Jagannathan's "An Enhanced Model for Measuring Service Quality" model and details of study as follows. 1. What is the determination factors of service quality for Local Nong-Hyup. 2. Are there differences between "service perception" and "service expectation" for Local Nong-Hyup. 3. Does banking service determination factor of Local Nong-hyup affects customer's satisfaction. 4. Does banking service determination factor of Local Nong-hyup affects customer's repurchase. 5. Does customer's satisfaction for Local Nong-hyup relates repurchase. The samples of this study were extracted at random from the customers of Local Nong-hyup. The results of the questionnaire were analyzed to do frequency analysis, factor analysis, t-test, regression analysis, cross sectional analysis using SPSS Win 10. The results are as follows, First, as determination factors of service quality for Local Nong-Hyup "Reliability, Empathy, Tangibles, Convenience" were extracted by factor analysis. Secondly, using t-test, it was found that there are factor's gap between service anticipation and service perception. Thirdly, using regression analysis, it was found that except Convenience factor, Reliability, Empathy and Tangibles factors affect customer's satisfaction. Forthly, using regression analysis, it was found that all the factors affect repurchase. Finally, using cross sectional analysis, it was found that customer's satisfaction and customer's repurchase correlate.

• The Journal of the Korea Contents Association
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• v.21 no.2
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• pp.68-77
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• 2021

The purpose of this study is to The exhibition's service quality was divided into three factors: event content, publicity, and empathy. First, the exhibition's service quality had positive effects on visitors' perceived value and overall satisfaction. Visitors' perceived value also showed a positive effect on their overall satisfaction. Second, each of visitors' perceived value and overall satisfaction had positive effects on their loyalty. Third, in effect decomposition, the total effect of the exhibition's service quality on visitors' perceived value was largest, followed by the service quality's total effect on their overall satisfaction and the service quality's total effect on their loyalty in order. In addition, statistically significant total effects were found between visitors' perceived value and overall satisfaction, as well as between visitors' perceived value and loyalty. As a result, mediating effects such as visitors' overall satisfaction had a positive contribution. Accordingly, statistically significant effects were confirmed in the relationships between all endogenous and exogenous variables.

• The Journal of the Korea Contents Association
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• v.8 no.6
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• pp.34-42
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• 2008

MAC(Medium Access Control) is demanded to provide end-to-end QoS(Quality of Service) for a variety of traffic in the wireless networks. When all the traffic is integrated in the channel, the main difficulty of the MAC protocol is how to efficiently support multi-class traffic in the limited bandwidth wireless channel. In this paper, we proposed the dynamic bandwidth slot method for improving QoS of the real time traffics. In this paper, we used in-band scheme to send dynamic parameter and considering buffer size and delay variation, we enabled 2 state bits to send to base station in mobile station. The proposed algorithm is to guarantee QoS of real time traffic and maximize transfer efficiency in wireless networks.

• Proceedings of the Korea Contents Association Conference
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• 2006.11a
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• pp.729-733
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• 2006

Short message service (SMS) is a Popular mobile data service in cellular networks. One SMS message can carry 50 Korean alphabets. Cellular operators standard and develop multimedia message service (MMS) based on P2P as color phones having multimedia solutions such as MIDI, MP3, JPG, PNG, and MPEG have been developed. MMS can be a key cash flow in the non-voice mobile revenue together with SMS. Copyrights protection of contents in a MMS message can be issued as MMS can be the popular P2P service such as MMS. In this paper, we propose MMS DRM system to protect copyrights of contents in MMS with the minimum change of MMS system. The proposed MMS DRM system protect copyrights of contents using DRM Packager, DRM Server, and DRM Agent and support various use cases to activates MMS in mobile networks.

• Journal of the Korea Society of Computer and Information
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• v.6 no.4
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• pp.74-84
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• 2001

In the current Internet, InteServ model based on Resource reSerVation Protocol (RSVP), DiffServ Model based on service differentiation according to per hope behavior(PHB) and traffic engineering policy, and two-tire model of above mentioned two models which are adapted differently as the target network status for providing the end-to-end QoS Path are suggested. But, when we integrated this internet QoS into the ATM based network, differences of the connection setup procedure, name/address translation methods, and QoS provisioning mechanisms for end-to-end path setup procedures are introduced. In this paper, we propose the method of shortcut based QoS path setup procedure to solve these problems, and to guarantee the integration and scalability of Next Generation Internet(NGI) names/address in Integrated IP network into ATM based network. This network should support the engineering differentiated into the multiple service classes, which depend on established by this path is designed suitably into the target router and host step by step. In the near future, this function which provide the QoS guaranteed path based on end-to-end shortcut between the configuration devices are extended into the NGI target network.

• Journal of the Korean Society of Clothing and Textiles
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• v.24 no.5
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• pp.760-771
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• 2000

The main objective of this study were to develop the scale for measuring service quality and to identify the differences of service quality among apparel store types(department store, fashion specialty store and national brand independent store). Data were collected from 463 subjects who finished their shopping with a self-administered questionnaire. The results were as follows; 1. As a result of factor analysis, seven dimensions were identified for service quality: VMD, store atmosphere, pleasant enviornment, product assortment, store policy, salesperson's assurance, and salesperson's responsiveness dimensions. The first five dimensions and the last two dimensions were corresponded to store service and sales service respectively. Those dimensions explained 56.56% of service quality. Especially the salesperson's assurance had the most explaining power. 2. The fashion specially store was evaluated as the highest in five dimensions of store service, whereas the department store was evaluated as the lowest in the pleasant environment dimension. 3. Store policy, salesperson's assurance, store atmosphere, and VMD dimensions explained 38% of store satisfaction.

• Journal of Korean Library and Information Science Society
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• v.39 no.2
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• pp.355-373
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• 2008

The purpose of this study is to find out user's information needs in public libraries based on websites. The data were collected from the user's plaza in public libraries websites. To identify the user's information needs, the works in the public libraries including acquisition, information services, circulation, digital library, reading room, reference services were analyzed.

• International Commerce and Information Review
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• v.16 no.2
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• pp.113-129
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• 2014

The present study attempted to test the effects of using external knowledge services on corporate management performance among SMEs. A survey of SMEs that had used external knowledge services was conducted for the analysis. The findings are as follows. First, regarding government-supported knowledge services for SMEs, knowledge service expert groups' competencies and government's support policies had positive effects on the quality of knowledge services. In particular, the knowledge service expert groups' competencies had more significant effects on the quality of knowledge services than the government's support policies. Second, the quality of knowledge services had significantly positive effects on management performance, whilst confidence-related knowledge service quality factors exerted significant effects on enhancing the relationship with customers and the informationization of knowledge. These findings have the following implication and meaning. The present findings indicate that the government's policy to foster and lay the foundation for knowledge service industry should be furthered, e. g. knowledge service supports for individual companies including knowledge service support projects and systems for SMEs and institutional supports for knowledge service companies and expert groups. In sum, this study is meaningful in that it suggests an effective and efficient policy direction for government's knowledge service provision projects.