• International Commerce and Information Review
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• v.14 no.4
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• pp.361-383
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• 2012

This study examined the determinants of distributor stress and organizational effectiveness in a global distribution industry. This study suggested distributors' role factors and mindfulness as the key determinants of their stress and organizational effectiveness. Employees' role factors were classified into three factors: role ambiguity, role conflict, and role overload. Organizational effectiveness was classified into three factors: job satisfaction, organizational commitment, and turnover intention. Data were collected from 202 distributors in a global distribution industry. Results indicated that role conflict and role overload were significantly, positively related to distributors' stress, and that role ambiguity and mindfulness were negatively related to their stress. Results also indicated that role ambiguity was negatively related to job satisfaction and organizational commitment, and that role conflict and role overload were positively related to turnover intention. Finally, role overload was positively related to job satisfaction and organizational commitment and mindfulness was positively related to job satisfaction.

• Journal of Korean Academy of Nursing
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• v.25 no.4
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• pp.741-750
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• 1995

The purpose of this study was to develop a role conflict scale for nurses in hospitals. The process of study was as follows. The first step was the study of selected literature on role conflict in general and to translate into Korean language the role conflict and ambiguity scale developed by House. From this process, a scale for role conflict inventory-general was made by consulting with two professors majored in educational evaluation and one professor who is an authory on educational administration. In the second step, 24 clinical nurses were asked to describe the situations having job-related role conflict. In the third step, the role conflict inventory-specific was derived from the role conflict inventory -general, and data selected from the step two. The confidence and clarity of this role conflict inventory-specific was strengthed by consulting one clinical psychologist, two professors of nursing college and ten doctoral students of nursing. With this tool being tested, the results are summarized as follows. 1. Reliability Internal consistency reliability was tested by cronbach alpha, corrected item total correlation and correlation matrix. The cronbach alpha level was .94 and one item among 37 items was below .35 and the rest items were .42 above in the corrected item total correlation. There was no negative correlation in the correlation matrix. 2. Construct validity In the construct validity test, four factors have an eigen value 1.0 over, Factor 1 represented role ambiguity, composed of 15 items with .90 reliability level. Factor 2 represented deficiency of ability and skill, composed of 11 items with .90 of reliability level. Factor 3 represented working environment, composed of 6 items with .85 of reliability level. Final factor represented deficiency of job-related collaboration, composed of 5 items with .69 reliability level. These results contribute to measuring the level of role conflict for nurses, and to the managment of the nurses' role conflict.

• The Journal of the Korea Contents Association
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• v.10 no.11
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• pp.476-484
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• 2010

The purpose of this study was to investigate the relationship between role ambiguity, role conflict and job satisfaction, job performance. The participants of this study were 300 secondary physical education teachers in Busan, using cluster random sampling. Finally 282 questionnaires were analyzed using SPSS 14.0 and the results were as follows. Role ambiguity of secondary physical education teachers had a negative effect on job satisfaction and job performance. Role conflict of secondary physical education teachers had a negative effect on job satisfaction but had no effect on job performance.

• The Journal of the Korea Contents Association
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• v.15 no.1
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• pp.366-378
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• 2015

The purpose of this study conducted in the United States was to identify the level of role stressors among professions at centers for independent living and to investigate the relationship between role stressors and burnout at the target population. A total of 218 professions completed a web-based and hard copy survey. The participants reported a mean (standard deviation) score of 22.48 (5.80) for the role conflict dimension, 22.20 (4.30) for the role ambiguity dimension, and 9.14 (2.55) for the role overload. Demographic assessment of the differences on the mean score of the three role stressors revealed significant associations with that age, job title, highest level of education, years of human service experience and working hours per week for role conflict/role ambiguity, and experience in human service for role overload. The role conflict, ambiguity, and overload stressors were significant predictors of emotional exhaustion and depersonalization explaining 26% and 14% of the variance, respectively. None of the stressors significant predicted personal accomplishment. The results indicate that role conflict, ambiguity, and overload are important predictors of burnout among professions at centers for independent living.

• Journal of the Korean Society of Radiology
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• v.9 no.1
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• pp.23-30
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• 2015

Recently in the health service the globalization and opening their market to foreigners are realized in Korea. So, it becomes necessary for the health service institutes to execute their management to focus on service quality to satisfy their customers. We examined the customer orientation of the individual health professional rather than the market orientation concept based on the health institute. For the market orientation of the health institute should require the individual health professional worked there. The hypotheses for the effect of the role conflict, ambiguity, and job satisfaction of the health professionals to their customer orientation were established based on the literature review and previous researches and tested to the 250 health professionals such as health technician, nurse, radiologist, and management clerk in D hospital located in Busan, in summer 2008. First, the hypothesis 'The role conflict between the individual health professionals might effect to the customer orientation' was rejected. Second, the hypothesis 'The role ambiguity of the individual health professional might effect to the customer orientation' was accepted. Third, the hypothesis 'The satisfaction of the individual health professional might effect to the customer orientation' was rejected. and the multiple regression analysis was taken with the dependent variables as each construct of customer orientation-responsiveness, empathy, tangibility, and reliability, and independent variables as role conflict, role ambiguity, and job satisfaction. With these analysis, we found also the role ambiguity effected to the customer orientation.

• The Journal of the Korea Contents Association
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• v.12 no.11
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• pp.539-548
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• 2012

This study investigated the effects of childcare teachers' role conflict and self leadership on psychological welfare. 64 day care centers located in Seoul and Gyeonggi-do were selected as its subjects and correlations and multiple regression analysis were conducted for 260 childcare teachers from the day care centers. The results of this study were as below. First, in terms of the relationships between childcare teachers' role conflict, self-leadership and psychological welfare, it has been shown that correlations of role stress, role ambiguity, action orientedness, constructive thought, and positive welfare were found in all sub-areas except for the sub-variables of natural reward and negative welfare, whereas correlations of role ambiguity, action orientedness, positive welfare were found also in all sub-areas except for the same sub-variables above. Second, after conducting multiple regression analysis, it has been noted that the variables that affected psychological welfare the most were natural reward followed by role ambiguity and role stress, whereas no statistical significance was found in all other sub-variables.

• Journal of Korean society of Dental Hygiene
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• v.14 no.2
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• pp.213-221
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• 2014

Objectives : The purpose of this study is to examine the role function and personality characteristics of mentors on the role stress and organization effectiveness of newly-appointed dental hygienists. Methods : The data were analyzed by the frequency analysis, reliability analysis, validity analysis, and structured equation model(SEM) using AMOS 18.0. The subjects were 214 newly appointed dental hygienists in the hospitals and clinics in Daegu and Gyeongsangbuk-do Province from January to May, 2013. Results : The hypothesis model proved to be appropriate for high validity. A significant results were observed in sociopsychological function and role ambiguity, personality characteristics and role ambiguity, role ambiguity and role conflict, role ambiguity and job satisfaction, role ambiguity and organization commitment, role ambiguity and turnover intention, and career function and organization commitment. Conclusions : It is important to help manage the job-related role stress of newly appointed dental hygienist and increase organizational effectiveness by developing and applying the 'standardized role functions of mentor' which can increase the adaptability of newly appointed dental hygienists.

• Journal of Digital Convergence
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• v.6 no.3
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• pp.53-63
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• 2008

This paper examined the relationship between job stressor and job satisfaction according to the general property of disabled workers. Role ambiguity, role conflict, and role overload were cast as the factors of job satisfaction to explore their relationship with the general property and type of disabled workers. The results revealed that role ambiguity had the strongest meaningful relationships with job satisfaction and role conflict, role overload had not shown the meaningful relationships with their Job satisfaction. The reason of this results seemed to be from the fact that the work type available or not available to disabled worker was determined beforehand according to their disability type. Finally, these findings provide a guidelines of efficiency human resource management and strategic development program for the disabled workers.

• International Area Studies Review
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• v.18 no.3
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• pp.131-145
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• 2014

Abundance of low-wage labor resources, strategic location connecting East-West Asia and business professionals are fluent in English are strength of Bangladesh. Also the business environment changes in China such as the wage increases and labor regulations enhancement acts as searching for replacement of investment where Bangladesh is considered as substitute. At this point there is a need for research of Bangladesh employees at human resource management level. Therefore this study focus on the research of an important component of human resource management, organizational commitment. This study analysis the Bangladesh employees organizational commitment and its antecedent. This study consider four antecedents, role ambiguity, role conflict, voluntary participation and the work centrality and three organizational commitment, affective organizational commitment, continuous organizational commitment and normative organizational commitment. As results show, role ambiguity and role conflict has a negative influence on affective organizational commitment. And voluntary participation and work centrality give positive influence. Role ambiguity showed a negative effect on continuous organizational commitment, however role conflict show positive effect. Voluntary participation and work centrality showed positive effect on normative organizational commitment and role ambiguity showed negative influence. Results of this study give clue to understand Bangladesh employees organizational commitment and its relation among variables. And thus the need for appropriate management presented.

• Journal of the Korea Safety Management & Science
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• v.16 no.1
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• pp.109-117
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• 2014

This paper reviewed the relationship between job demands/resources and safety participation, and the moderating effect of safety self-efficacy. Based on the responses from 247 employees, the results of multiple regression analysis appeared as follow; 1) job demands factors(role conflict, role ambiguity and role overload) effect negatively on safety participation. 2) job resources factors(autonomy and social support) effect positively on safety participation. 3) safety self-efficacy moderates positively 3 relationships-between role conflict and safety participation, between role ambiguity and safety participation, between social support and safety participation.