• 한국컴퓨터정보학회논문지
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• 제21권3호
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• pp.105-111
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• 2016

Circulating various pieces of unlawful information that violate the law by leaking personal information or circulating violent/sexual materials or malignant programs in the cyberspace is unlawful, and blocking this beforehand is an important duty of the state. Preceding discussions on the legal restriction of unlawful information in the cyberspace have mostly been focused on the criminal responsibilities and civil responsibilities of information communications service providers, but this study has approached it with emphasis on the issue of police responsibility for the exercise of police authority to block unlawful information. It is because the principles of police responsibility to determine the target of police authority to block unlawful information provide the standards for the interpretation of existing laws and regulations and function as legislative principles for the enactment of new laws and regulations to prevent risks in the cyberspace.

• 한국의류학회지
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• 제35권8호
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• pp.890-905
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• 2011

This study investigated service quality perception, purchase satisfaction, recommendation intention, and switching intention of fashion consumers according to the types of internet shopping malls. The survey was conducted from February 7 to 21 in 2011, and 294 responses were used in the data analysis. The statistical analysis methods were frequency analysis, factor analysis, reliability analysis, ANOVA, and regression analysis. The result of the service quality perception of internet fashion consumers was classified by site characteristics, reliability, enjoyment, product diversity, responsibility, security, and order convenience. There were significant differences in the site characteristics, reliability, enjoyment, responsibility, and security of service quality perception by the types of internet shopping malls. In addition, the factors of service quality perception that could affect the purchase satisfaction of fashion consumers showed differently according to the types of internet shopping malls. The purchase satisfaction of fashion consumers influenced the recommendation intention in all types of internet shopping malls and the purchase satisfaction influenced the switching intention in fashion specialized internet shopping malls.

• 한국콘텐츠학회논문지
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• 제11권12호
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• pp.395-402
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• 2011

최근 기업의 사회적 책임(Corporate Social Responsibility: CSR)은 지속 가능한 경영 및 긍정적인 기업 이미지의 형성을 위해 필수적인 기업 활동이 되었다. 그러나 CSR 활동이 기업 수준에서 기업 성과에 미치는 효과 연구는 많이 이루어졌으나, 제품 수준의 마케팅 성과로서 브랜드 자산에 미치는 효과와 관련한 연구는 미진하였다. 이에 본 연구에서는 냉장고 기업의 CSR 활동과 브랜드 자산과의 관계를 실증하고, CSR 활동과 브랜드 자산의 관계에 있어 제품 및 서비스 품질 평가의 매개 효과를 구조방정식 모형을 통해 파악하였다. 연구결과, CSR 활동은 제품 및 서비스 품질 평가, 브랜드 자산에 긍정적인 영향을 미치는 것으로 나타났다. 특히 CSR 활동은 브랜드 자산에 직접적으로 긍정적인 영향을 미칠 뿐만 아니라, 제품 및 서비스 품질 평가를 통해 브랜드 자산에 간접적으로 더 큰 긍정적인 영향을 미치는 것으로 나타났다. 이러한 연구 결과를 토대로 실무적이고 이론적인 시사점과 향후 연구 방향에 대하여 논의하였다.

• 한국컴퓨터정보학회논문지
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• 제26권1호
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• pp.217-222
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• 2021

최근 온라인, 모바일, SNS플랫폼 등 디지털 기기를 이용한 상거래에 있어 사회간접자본으로서 온라인 거래의 신뢰와 기업 차원에서 기업 신뢰가 무엇보다 중요하다. 이에 본 연구에서는 한국소비자원의 소비자 정책지표의 데이터를 이용하여 디지털 소비여건 신뢰와 기업의 책임 신뢰가 정보통신 제품과 서비스의 만족도에 미치는 영향을 파악하였다. 분석 결과, 디지털 소비여건 신뢰와 기업의 책임 신뢰가 정보통신기기 만족도와 정보통신 서비스 만족도에 긍정적인 영향을 주는 것으로 나타났다. 또한 디지털 소비여건 신뢰보다 기업의 책임 신뢰가 정보통신기기 만족도와 정보통신 서비스 만족도에 더 큰 영향을 미치는 것으로 나타났다. 이러한 연구결과에 대한 이론적, 실무적 시사점과 향후 연구를 위한 제언 등을 제시하였다.

• 품질경영학회지
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• 제51권2호
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• pp.263-282
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• 2023

Purpose: This study aimed to examine the impact of FSSC 22000 food safety management system characteristics on the business performance of food-related companies and to verify the mediating effect of organizational capabilities in the relationship between them. Methods: To achieve this, a survey was conducted among employees of food companies in Seoul and the metropolitan area that have implemented the FSSC 22000 food safety management system, and the following main results were derived. Results: First, the FSSC food safety management system factors, such as measurement/analysis and improve- ment, documentation, management responsibility, and service and product realization, were found to have a significant positive (+) impact on organizational capabilities. The relative impact was in the order of measurement/analysis and improvement, documentation, management responsibility, and service and product realization. Second, organizational capabilities were found to have a significant positive (+) impact on business performance. Third, the FSSC food safety management system factors, such as measurement/analysis and improvement, management responsibility, resource management, and documentation, were found to have a significant positive (+) impact on business performance. The relative impact was in the order of measure- ment/analysis and improvement, management responsibility, resource management, and documentation. Fourth, the factors of management responsibility, resource management, measurement/analysis and improvement, and documentation, excluding resource management factors, were found to have a positive impact on business performance through the mediation of organizational capabilities. Conclusion: The results of this study may provide important implications for the implementation and efficient operation and management of the FSSC 22000 food safety management system in enhancing the business performance of food-related companies.

• 대한가정학회지
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• 제44권5호
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• pp.79-87
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• 2006

The purpose of this study is to analyze whether service quality and perceived risk have an effect on purchase intention and satisfaction of the fashion merchandise in internet shopping malls. To this end, a survey was conducted from June 20 to July 30 in 2005, among married women aged in their 20s and 30s, on their purchase experience of fashion merchandise from internet shopping malls. The survey was conducted over the internet with 306 subjects. The statistical analysis methods were frequency analysis, reliability analysis, factor analysis, and multiple regression analysis. First, the service quality factors were determined to be reliability, responsibility, ease of transaction, order convenience, and site characteristics. Perceived risk factors were determined to be merchandise risk, information exposure risk, social psychological risk, and function risk. Second, service quality factors of responsibility, ease of transaction, order convenience, site characteristics and perceived risk factor of social psychological risk had an effect on internet purchase intention of the fashion merchandise. Greater site use convenience, lower price, simpler ordering, and lower social psychological risk were all positively correlated with higher internet purchase intention of fashion merchandise. Third, nice quality factors and social psychological risk had an effect on satisfaction degree in internet shopping.

• 치위생과학회지
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• 제8권2호
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• pp.43-49
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• 2008

전공봉사학습을 치위생 전공교과과목인 예방치위생학 및 실습 수업과 노인구강보건봉사활동 I, II를 D대학 치위생과 학생들 1, 2, 3학년 총 131명에게 2학기에 걸쳐 적용하여 그 경험적 효과성을 분석한 결과, 학생의 개인적 성장 측면에서는 자기효능감은 유의하게 증가한 것으로 나타났으며(p < 0.05), 이타심 및 사회적 책임감도 유의미하게 증가한 것으로 나타났다(p < 0.05). 아울러 자기효율성, 이타심 및 사회적 책임의 변화는 학년별로는 유의하였으며(p < 0.05), 봉사활동횟수에서는 유의하지 않았다. 또한 학년에 따른 자기효능감, 이타심 및 사회적 책임의 차이가 어떤 잡단간의 차이에서 기인한 것인지를 알아본 결과 1학년과 3학년 간, 2학년과 3학년 간에 유의한 차이가 있는 것으로 나타났다(p < 0.05). 봉사학습 참여 후 예방치위생학 및 실습과 연계한 노인구강보건봉사학습에서 시행한 봉사활동과 교과목 구성에 대한 질문에 대한 평가결과 봉사학습 참여 후의 봉사활동 횟수와 봉사활동 만족도 점수는 유의한 것으로 나타났다(p < 0.05). 또한 봉사학습 참여 후의 봉사활동 횟수와 교과목 평가점수도 유의미한 것으로 나타났다(p < 0.05).이상에서 살펴본 바와 같이 치위생전공교육에 봉사학습을 적용했을 때 실제적인 효과가 있는 것으로 나타났으며, 봉사학습이 보다 다양한 교과목에 효과적으로 적용되고 활성화되도록 하기 위해서 다음의 제언을 하고자 한다. 차기연구에서는 기존의 강의중심의 수업과 봉사학습을 적용한 수업간의 비교연구, 과목에 따라 다양한 봉사학습의 효과를 규명하는 연구 등을 통해서 보다 면밀하게 봉사학습의 효과를 검증해보는 것이 필요하다.

• 유통과학연구
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• 제12권11호
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• pp.101-111
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• 2014

Purpose - This study aims to verify the construct of the service quality suitable to the characteristics of the business center, to develop the scale that can measure the service quality objectively, compare the diverse business centers in Korea, and present desirable methods of business center management and operation. Research design, data, and methodology - In the first stage, literature research and focus group interviews with current users and actual business experts of business centers were conducted. In addition, 69 early stage scale items were derived. In the second stage, a Delphi survey was conducted on the experts of business and academic circles. The measurement items in the early stage were supplemented and revised. The content validity rate (CVR) of 69 measures was computed and then the experts' opinions were used. As a result, the business center service quality scale, made up of 9 organizing factors and 36 measurement items, was constructed. In the third stage, a survey was conducted on the occupants who were currently using the business center. It was to confirm if the developed business center service quality scale could be actually utilized. The data of 435 samples collected were used. To refine the scale items, the exploratory factor analysis (EFA) was conducted repeatedly. Results - The business center service quality scale, made up of 8 factors and 33 items, was developed again. The 8 factors are reliability, speed, kindness, specialty, responsibility, appearance, convenience, and public interest. The reliability coefficient (Cronbach's Alpha) of each factor is greater than .7. Thus, it was confirmed that there was reliability in the measurement items. Further, the model suitability was verified using the confirmatory factor analysis (CFA), and the convergent validity and the discriminant validity were verified. This proved the construct validity. Through this process, the Korea Business Center Service Quality Scale was developed. Based on factor analysis, the developed business center service quality (BCSQ) scale consists of 4 aspects, 8 factors, and 33 items, comprising the "process quality" aspect: reliability (3 items), speediness (4 items), kindness (3 items) factors, the outcome quality aspect: expertise (3 items), responsibility (5 items) factors, the environment quality aspect: appearance (5 items), convenience (3 items) factors, and the public interest aspect: public interest (7 items) factor. However, according to CFA, the BCSQ scale consists of a total of 4 aspects, 8 factors, and 33 items, comprising the "process quality" aspect: reliability (3 items), speediness (3 items), kindness (3 items) factors, the outcome quality aspect: expertise (2 items), responsibility (4 items) factors, the environment quality aspect: appearance (3 items), convenience (2 items) factors, and the public interest aspect: public interest (3 items) factor. Conclusions - The BCSQ scale could serve as a diagnostic tool that will allow business center managers to determine service areas that are weak and in need of attention, and to improve the service quality of the business center.

• 대한간호
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• 제21권2호통권115호
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• pp.34-37
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• 1982

• The Journal of Asian Finance, Economics and Business
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• 제6권1호
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• pp.21-31
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• 2019

This paper examines how corporate social responsibility is related to the degree of asymmetric information in the Korean financial market. Recent theory argues that there is a negative relationship between a firm's corporate social responsibility and its information asymmetry. To test this hypothesis, we use the environment, social and governance (ESG) score, published by the Korean Corporate Governance Service, to proxy a firm's management practices toward socially responsible activities. In the entire sample of the Korean firms, we find contrasting results; the ESG score shows negative relationships with the price impact measure but statistically insignificant relationships with the dispersion of analyst forecasts. However, the ESG score shows negative relationships with both measures when we exclude chaebol affiliates from the sample. These findings are robust when we examine environmental, social and corporate governance scores separately. This set of results argues for the extant theory, expecting a negative relationship between a firm's engagement in corporate social responsibility and asymmetric information. It further argues for the importance of firm characteristics in determining the influence of socially responsible activities.