A Study on the Effects of Digital Platform Capabilities and Customer Orientation of Financial Institutions on Service Innovation Behavior (금융기관의 디지털플랫폼역량과 고객지향성이 서비스혁신행동에 미치는 영향연구)
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- Journal of Digital Convergence
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- v.18 no.10
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- pp.207-217
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- 2020