• Asia pacific journal of information systems
• /
• 제11권4호
• /
• pp.27-41
• /
• 2001

CRM is at the core of any customer-focused business strategy and includes the people, processes, and technology questions associated with marketing, sales, and service. In today's hyper-competitive world, organizations looking to implement successful CRM strategies need to focus on a common view of the customer using integrated information systems and contact center implementations that allow the customer to communicate via any desired communication channel. A CRM solution contains a number of sophisticated tools that enable to extract detailed information about customers. This information can be used to gain a better understanding of customers. From this we can determine trends, and so refine business toward customers' needs and target new products to particular customer groups. This paper presents an approach for forming the product-customer groups using neural networks for customer relationship management. The Carpenter-Grossberg's neural network, which has been used for manufacturing cell formation in group technology, is modified and applied for product-customer group formation. As a result of numerical experiments, it is also useful for more complex problems in which customers have different preferences for each product.

• Asia Pacific Journal of Business Review
• /
• 제3권2호
• /
• pp.1-25
• /
• 2019

This study aims to examine the relationship between certain dimensions of Corporate Social Responsibility (CSR) with market performance, measured by Tobin's Q, on companies within various industries in Indonesia. This study disaggregates CSR into 7 dimensions: environment, energy, occupational safety and health, employee, product, community, and general. Samples consisted of 385 companies listed on the Indonesia Stock Exchange (IDX) during 2007-2014. OLS analysis shows that CSR contributes greatly to the formation of market performance of consumer goods, agriculture, and miscellaneous industries. The dimensions of CSR contribute differently to the formation of Q ratios in different industries. We also found that there are differences in the speed of effect of several dimensions of CSR on the formation of market performance; some CSR dimensions give immediate effect while others are lagged.

• Korean Chemical Engineering Research
• /
• 제59권2호
• /
• pp.247-253
• /
• 2021

Electrocoalescence is an active technique in petroleum industry, formation of raindrop in cloud, and digital microfluidics. In the present work, electrocoalescence of two droplets under the constant electric potential in air was studied. Through this experiment, we found that the electrocoalescence process could be divided three phases; deformation, formation of liquid bridge, and merging. And the condition for formation of liquid bridge between two droplets was obtained. For the connection of experimental result in constant potential condition with general case in constant charge condition, relationship of charge and potential difference was deduced by numerical computation. In high electric potential case, flat interfaces after recoiling were observed. It was interpreted through a numerical simulation of electric field.

• International Journal of Computer Science & Network Security
• /
• 제22권11호
• /
• pp.192-198
• /
• 2022

The article is devoted to current problems of the concept leadership. The essence of the concept of "leadership" is considered and leadership theories. The authors of the article conducted a multifaceted analysis of leadership theories, analyzed the factors of their formation and identified their relationship. Also, the reasons for the difference and connection between leadership and leadership. Styles were presented leadership and their role in building effective leadership. To form the basis of effective leadership was compared to the main criteria inherent in this theories. The following research methods were used in the work: theoretical (analysis of regulatory documents and scientific literature on the problem under study, comparison, generalization, modeling), empirical (diagnostics of the level of formation of managerial competencies of students of the system, questioning, observation, peer review, comparative qualitative and quantitative analysis of diagnostic results the level of formation of managerial competencies).

• The Journal of Asian Finance, Economics and Business
• /
• 제7권10호
• /
• pp.275-281
• /
• 2020

This study aims to explore a new approach of relationship assessment by partially employing attitudinal commitment to measure the influence on perception of cooperation within the Vietnamese rice supply chains, which begins from commercial enterprises up to the retailers in the Vietnamese market. The quantitative research is first built around the measurement instruments for the constructs of relationship quality (RQ) and its dimensions; next, a questionnaire is designed; finally, we deal with sample issues and analyze the data to answer the research questions. The truncated sampling technique and Likert-scale survey is a suitable method for analyzing Vietnamese rice retailers and data collection. The preliminary test was conducted using SPSS Statistics; the main test was, then, carried out to evaluate the proposed model and test the hypotheses. Appropriately, the results point to a significant influence of attitudinal factors on trust and satisfaction. In addition, with the involvement of perceived trust and satisfaction, that combination showed the mediating effect between the attitudinal factors and the relationship quality. The ad-hoc analysis indicated the significant role of the two mediators. To be more specific, the high degree of trust and satisfaction has a positive impact on the formation of the relationship between participants in the sector.

• 한국수학사학회지
• /
• 제14권2호
• /
• pp.55-60
• /
• 2001

In this paper we introduce three kinds of theory on the origin of the world, the formation theory, the emanation theory and the creation of nothing. Especially through Augustinus, great scholar of patristic philosophy in the Middle Ages, how the relationship between the God and the creature was shown with the concept of the infinity and the finite.

• 한국의류산업학회지
• /
• 제13권3호
• /
• pp.373-381
• /
• 2011

This study focused on investigating factors of partnership formation for transactional enterprises on supply chain to form a transactional relationship centering around textile industry in Daegu and Gyeongbuk. The study also investigated the effect of the factors of partnership formation for mutual cooperation among textile manufacturers in Daegu and Gyeongbuk on partnership outcomes, and finally provided basic information that help enterprises form efficient partnership relationships with related manufacturers. The sample of the study was manufacturers of yarn, dyeing, weaving, process and fabrics in Daegu and Gyeongbuk that are registered on Korea Federation of Textile Industries. The total of 81 responses were used for data analyses, and factor analyses, regression analyses, and ANOVA were utilized appling SPSS 14.0 Package. The results of the research were as follows: First, among partnership formation factors mutual confidence was highly related to presentation of exclusive technological information, efforts to keep relationships between enterprises, presentation of information, and transactions between reliable enterprises that were formed despite of any losses. Second, it was also important that enterprises exchange and communicate their business goals with partners by having common goals. Third, it was also important that problems and damages were informed to and were shared with transaction companies. If conflicts between enterprises occurred, they can be smoothly solved based on the partnership formation. Fourth, enterprises form partnerships with transaction companies by considering their operation abilities. Fifth, transactions with enterprises which are mutually reliable and have superior technology and information contributed a lot to economic outcome. Lastly, the study revealed that among partnership formation factors mutual confidence to transaction companies influenced outcome of mutual confidence profit creation, outcome of technology & information efficiency were closely related to the ability to solve generated problem, and an important factor of the outcome of technology & information profit creation was communication.

• 한국약용작물학회지
• /
• 제16권1호
• /
• pp.39-43
• /
• 2008

The effect of colchicine treatment on the agronomic performance and polyploid formation of Bupleurum falcatum using flow cytometry technique was investigated. The roots of 4-leaf stage plants were treated with colchicine (0.5%) for 3, 6, 12, and 24 hours and then transplanted in the field. Agronomic characters (survival rate, plant height, chlorophyll content, bolting rate) were recorded at 4 weeks and 6 months after transplanting while flow cytometry technique was conducted for determination of polyploid formation. Flow cytometry technique revealed polyploid nuclear DNA formation in colchicine treated plants. The highest number of polyploids was obtained at the shortest colchicine treatment time indicating an inverse relationship between colchicine treatment time and polyploid formation. Results also showed that survival and bolting rates were inversely related with the treatment time while plant height and chlorophyll were not significantly affected by the treatment. This study showed a convenient method for determination of colchicine-induced polyploid in B. falcatum and its superior agronomic performance at shorter treatment time.

• The Plant Pathology Journal
• /
• 제18권1호
• /
• pp.43-49
• /
• 2002

Direct effects of atmospheric ozone on conidia of the rice blast pathogen, Magnaporthe grisea, were investigated to evaluate ozone-induced effects on infection potential of the rice blast fungus. Acute ozone exposure (200 nl $1^{-1}$, 8 h $day^{-1}$3 days) during sporulation significantly affected conidial morphology, appressorium formation, and disease development on rice loaves. Ozone caused reduction in conidial size and change in conidial shape. Relative cytoplasmic volume of lipids and vacuoles were increased in ozone-exposed conidia. Inhibition of appressorium formation and simultaneous increase in endogenous levee of polyamines were found in ozone-exposed conidia. The inverse relationship between appressorium formation and level of polyamines implies that ozone-mediated increase in intracellular level of polyamines may inhibit appressorium formation in rice blast fungus. Furthermore, rice plants inoculated with ozone-fumigated conidia exhibited less severe disease development than those with unfumigated conidia. This result suggests that the anti-conidial consequence of acute ozone will eventually weaken the rice blasts potential for multiple infection cycle. This further suggests that consequently, rice blast can be transformed from an explosive disease to one that has limited epidemiological potential in the field.

• Journal of Photoscience
• /
• 제10권3호
• /
• pp.219-223
• /
• 2003

Phloxine B (2,4,5,7-tetrabromo-4,5,6,7-tetrachlorofluorescein disodium salt), also referred as D&C red dye no. 28, is phototoxic to many insects such as Tephritidae fruit flies. Sunlight photolysis of phloxine B in aqueous solutions was a first order kinetic reaction at low concentrations. But it turned to be more complex reactions with the increase of phloxine B concentration. The half-lives of phloxine B (6-120 ${\mu}$M) were 18-41 and 52-289 hours in oxygenated and deaerated distilled water, respectively. The photolysis rate constants increased as the phloxine B concentrations increased. The singlet oxygen formation positively correlated with the concentrations of phloxine B and humic acid in oxygenated distilled water. The formation of singlet oxygen did not stop even after the complete degradation of phloxine B, which suggested an involvement of photoproduct-mediated reactions. The results showed that singlet oxygen mediated photooxidation was a dominant reaction for phloxine B dissipation in an aqueous solution, and the self-sensitized and photoproduct-mediated reactions were also involved at the higher concentrations. Iodide and bromide ions significantly decreased phloxine B photolysis rate constants, which were in relation to the decrease of singlet oxygen formation.